HP Designjet L28500 HP Designjet L28500 Printer Series - Introductory informat - Page 6

Error code, Recommendation - 42 printer

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Error code 26.n:01 (where n = the ink cartridge number) 27.n:01 (where n = the printhead slot number) 29:01 32:01 32:01.2 32:02 41:03 42:03 44:10 44.1:01 44.2:01 44.4:01 50:01 52:01 6 Introductory Information Recommendation Remove the ink cartridge and reinstall it in the printer. If the error persists, replace the cartridge with a new one. The calibration was not performed because one or more printheads are malfunctioning. Use the printhead status plot to find out which printheads are malfunctioning, and replace them. The printhead cleaning cartridge is not inserted correctly. Open the printhead cleaning cartridge door on the right side of the printer, make sure that the printhead cleaning cartridge is correctly seated, then close the door. If the problem persists, replace the printhead cleaning cartridge. The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it, you may need to unload the substrate manually from the take-up reel. Remember to cut the substrate first. This error occurs when the tension bar stays in one of its sensor trigger positions for more than 8 seconds. The most likely causes of this error are as follows. • The 1-2 TUR button is activated but substrate has not been taped to the TUR yet. • The wrong TUR winding direction (1-2 TUR button) has been selected. • Something is blocking the movement of the tension bar. • The substrate is not following the correct path along the tension bar and diverter bar. This error occurs during printer initialization, to warn you that the take-up reel has been disconnected while the printer was turned off. It also occurs if you try to enable the take-up reel, but it is not connected to the printer. Connect the take-up reel to the printer and press OK to continue. Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If there is a substrate jam, consult the User's guide to clear the jam. Turn off the printer using the front panel and the power switch at the rear. Open the window and check for any visible obstacles restricting the movement of the printhead carriage. If there is a wrinkled mass of substrate blocking the carriage, lift the substrate adjustment lever and clear the obstruction. Turn the printer on again. The waste management fan has failed. The waste management system cable is disconnected; the cable from the printer cover to the interconnect could be disconnected too. A switch has failed. Check the waste management system: the ink tube assembly should be connected and the ink filter door closed. There is noise in the signal of the waste management system. Check that the connector is properly connected. OMAS navigation failure. Either the substrate-advance sensor is covered with dried ink or dust and needs to be cleaned, or the current substrate is not supported by the substrate-advance sensor, and you are advised to disable it for this substrate. Problem with the drop detector. Check that the ink funnel is correctly installed. Use the 'Replace ink maintenance kit' process to access the funnel. Check that there is no obstruction (such as substrate) in the funnel that could block the detector signal.

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Introductory Information
6
Error code
Recommendation
26.n:01 (where n = the ink
cartridge number)
Remove the ink cartridge and reinstall it in the printer. If the error persists,
replace the cartridge with a new one.
27.n:01 (where n = the
printhead slot number)
The calibration was not performed because one or more printheads are
malfunctioning. Use the printhead status plot to find out which printheads are
malfunctioning, and replace them.
29:01
The printhead cleaning cartridge is not inserted correctly. Open the printhead
cleaning cartridge door on the right side of the printer, make sure that the
printhead cleaning cartridge is correctly seated, then close the door. If the
problem persists, replace the printhead cleaning cartridge.
32:01
The take-up reel is disconnected. If you want to use the take-up reel, turn
off the printer and ensure that all take-up reel cables are connected (sensor
cables, printer cable). If you do not want to use it, you may need to unload
the substrate manually from the take-up reel. Remember to cut the substrate
first.
32:01.2
This error occurs when the tension bar stays in one of its sensor trigger
positions for more than 8 seconds. The most likely causes of this error are as
follows.
•
The 1-2 TUR button is activated but substrate has not been taped to the TUR
yet.
•
The wrong TUR winding direction (1-2 TUR button) has been selected.
•
Something is blocking the movement of the tension bar.
•
The substrate is not following the correct path along the tension bar and
diverter bar.
32:02
This error occurs during printer initialization, to warn you that the take-up reel
has been disconnected while the printer was turned off. It also occurs if you
try to enable the take-up reel, but it is not connected to the printer. Connect the
take-up reel to the printer and press
OK
to continue.
41:03
Open the printer window and make sure that there are no obstacles restricting
the movement of the drive roller. If there is a substrate jam, consult the
User’s
guide
to clear the jam.
42:03
Turn off the printer using the front panel and the power switch at the rear.
Open the window and check for any visible obstacles restricting the movement
of the printhead carriage. If there is a wrinkled mass of substrate blocking the
carriage, lift the substrate adjustment lever and clear the obstruction. Turn the
printer on again.
44:10
The waste management fan has failed.
44.1:01
The waste management system cable is disconnected; the cable from the
printer cover to the interconnect could be disconnected too.
44.2:01
A switch has failed. Check the waste management system: the ink tube
assembly should be connected and the ink filter door closed.
44.4:01
There is noise in the signal of the waste management system. Check that the
connector is properly connected.
50:01
OMAS navigation failure. Either the substrate-advance sensor is covered with
dried ink or dust and needs to be cleaned, or the current substrate is not
supported by the substrate-advance sensor, and you are advised to disable it
for this substrate.
52:01
Problem with the drop detector. Check that the ink funnel is correctly installed.
Use the ‘Replace ink maintenance kit’ process to access the funnel. Check that
there is no obstruction (such as substrate) in the funnel that could block the
detector signal.