HP E34m User Guide

HP E34m Manual

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  • HP E34m | User Guide - Page 1
    User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
  • HP E34m | User Guide - Page 2
    features that are common to most models. Some features may not be available on your product. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. First Edition: September 2021 Document part number: M84596-001
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    provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious
  • HP E34m | User Guide - Page 4
    Table of contents 1 Getting started...1 Important safety information ...1 More HP resources ...2 Preparing to call technical support ...2 Getting to know your monitor ...2 Features ...2 Front components ...4 Front components-curved models ...5 Rear components...6 Rear components-curved models...6
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    Support and troubleshooting ...29 Solving common issues ...29 Button lockouts...30 5 Maintaining the monitor ...31 Maintenance guidelines...31 Cleaning the monitor ...31 Shipping the monitor ...40 Assessing your needs ...40 Accessibility for HP products ...40 Standards and legislation...41 Standards
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    HP links ...43 Contacting support ...43 Index ...44 vi
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    Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is also available on the web at http://www.hp.com/ergo. IMPORTANT: For the protection of the monitor attach the monitor to the floor or wall in accordance with the installation instructions. WARNING
  • HP E34m | User Guide - Page 8
    , and more. Table 1-1 Additional information Resource Contents Setup Instructions HP support Overview of monitor setup and features For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. - or - Select the
  • HP E34m | User Guide - Page 9
    screen area with 3440 × 1440 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while , swivel, and height adjustment capabilities ● Pivot capability to rotate the monitor head from landscape to portrait orientation (select models) ● Four on-
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    in your documentation kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-2 Front components
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    power is off. Front components-curved models To identify the components on the front of the curved monitor, use this illustration and table. Table 1-3 Front components and their descriptions Component Description (1) Volume mute light On: Speaker volume is muted. Off: Speaker volume is
  • HP E34m | User Guide - Page 12
    Component Description (1) Security cable slot Connects an optional security cable lock. (2) Power connector Connects your monitor to a power outlet. (3) HP VESA® release latch Releases the monitor from the stand or mounting fixture. (4) HDMI port Connects the HDMI cable to a source
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    device such as a computer or game console. NOTE: Connect a USB Type-C cable between the source device and monitor to enable the webcam, microphone, network, and USB ports on the monitor. (7) USB Type-C port Connects a USB Type-C cable to a source device such as a computer or game console. This
  • HP E34m | User Guide - Page 14
    , earbuds, a headset, or a in (microphone) combo jack television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. CAUTION: To reduce the risk of personal injury, adjust the volume before using headphones or earbuds. For
  • HP E34m | User Guide - Page 15
    contacting HP for support. Setting up the monitor This section describes attaching the monitor stand or wall mount and the options for connecting your monitor to a PC, notebook, gaming console, or similar device. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It
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    by a protective sheet made of foam or a clean, dry cloth. 2. Insert the top edge of the stand's mounting plate into the back of the monitor's recess (1). 3. Rotate the stand down until it snaps into place (2). 4. Place the base on the bottom the stand (1), and swivel the base counterclockwise to
  • HP E34m | User Guide - Page 17
    fixture, follow the steps in this section to safely and securely connect your monitor. IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws. Longer screws might
  • HP E34m | User Guide - Page 18
    is turned off and all cables are disconnected. IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these procedures. 1. Disconnect and remove all cables from the monitor. 2. Position the monitor on its top edge on a flat surface covered by protective sheet made of
  • HP E34m | User Guide - Page 19
    separately) when you attach a mounting device. To avoid damage to your monitor, follow these instructions. 1. Remove the four screws from the VESA holes located on the rear of the monitor head. 2. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws
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    to details about how to connect a cable, this section contains information about how your monitor functions when you connect certain cables. NOTE: Depending on the model, the monitor might be capable of supporting HDMI, DisplayPort, or USB Type-C inputs. The video mode is determined by the video
  • HP E34m | User Guide - Page 21
    -C port on the source device. (Use only the HP-approved USB Type-C cable provided with the monitor.) NOTE: The monitor's USB Type-C port provides network, data, video, and power delivery (up to 65 W). The host device must be able to support DisplayPort Alt Mode (video, charging, and USB 3.1) over
  • HP E34m | User Guide - Page 22
    To support an ergonomic work space, your monitor offers the adjustment options outlined in this section. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety
  • HP E34m | User Guide - Page 23
    to set it to a comfortable eye level. 2. Adjust the monitor's height to a comfortable position for your individual workstation. The monitor's top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined might be more comfortable for
  • HP E34m | User Guide - Page 24
    . If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor. The speaker bar will come in contact with the base when the monitor pivots and potentially cause damage to the monitor or speaker bar. NOTE: Use the operating system's display settings to rotate the
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    cable lock available from HP. Use the key that came with the optional security cable lock to attach and remove the lock. Turning on the monitor This section provides important information about preventing damage to your monitor, startup indicators, and troubleshooting information. IMPORTANT: Burn-in
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    in use 24 hours per day is not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the power management setting, if supported on your computer, to turn off the monitor when the computer is idle. 20 Chapter 1 Getting started
  • HP E34m | User Guide - Page 27
    Image Color Matching) files To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions. Downloading HP Display Center You can download and install the
  • HP E34m | User Guide - Page 28
    the International Color Consortium (ICC) Profile Format specification. Using the OSD menu You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor. To access and make adjustments in the OSD, use the buttons at the bottom of the
  • HP E34m | User Guide - Page 29
    to be active. When in sleep mode, to comply with international power standards, the monitor default setting is Power Saver mode. If your monitor supports Performance mode, then to keep the USB ports enabled when the monitor is in Auto-Sleep Mode, change the Power Mode setting from Power Saver to
  • HP E34m | User Guide - Page 30
    called Auto-Sleep Mode, a reduced power state. This section describes how to adjust Auto-Sleep Mode on your monitor. When Auto-Sleep Mode is enabled (enabled by default), the monitor enters a reduced power state when the computer signals low power mode (absence of either horizontal or vertical sync
  • HP E34m | User Guide - Page 31
    facial recognition on a device with a Windows Hello camera. 1. Download the HP Windows Hello software driver from http://support.hp.com/us-en/drivers/products. 2. Connect the monitor to the computer and turn on the computer and monitor. 3. Right-click the Windows desktop and select Display settings
  • HP E34m | User Guide - Page 32
    and then follow the on-screen instructions to enroll your facial ID and set up a PIN. You can now use the IR camera on the monitor to log in when using Windows up to four monitors in this configuration if the graphics card in your computer supports this configuration. The number of monitors you can
  • HP E34m | User Guide - Page 33
    ), press the Menu button to open the OSD menu. Navigate to the USB Type-C configuration and select USB-C Video+USB2.0. NOTE: All but the final monitor in the chain must support DisplayPort multistreaming. 6. Connect the DisplayPort cable from the DisplayPort OUT port of one
  • HP E34m | User Guide - Page 34
    detected, the monitor switches to USB through: Your computer might support MAC Address Pass Through from supported for UEFI PXE boot. ● WOL: Your computer might support supported only on select computers running the Windows 10 operating system. ● Webcam and speaker: See Getting to know your monitor
  • HP E34m | User Guide - Page 35
    4 Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in menu and select the Input menu. Set Auto­ Switch Input to Off and manually select the input. or Replace the video card or connect the video cable to
  • HP E34m | User Guide - Page 36
    . Older Intel graphics applications do not support setting the external monitor as the primary monitor. Download the latest Intel drivers from http://www.hp.com/ support. Resolution does not look correct for the extended monitor. The extended monitor's resolution is incorrect. Change the USB
  • HP E34m | User Guide - Page 37
    this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this
  • HP E34m | User Guide - Page 38
    the ventilation openings or other points of entry can cause damage to the monitor. Allow the monitor to air-dry before use. 5. After you remove the dirt and respiratory illnesses and harmful bacteria. A disinfectant that is within HP's cleaning guidelines is an alcohol solution consisting of 70%
  • HP E34m | User Guide - Page 39
    higher or lower. NOTE: For the latest specifications or additional specifications for this product, go to http://www.hp.com/go/quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 60.5 cm (23.8 in) model specifications This section provides specifications
  • HP E34m | User Guide - Page 40
    USB Type-C port, and one DisplayPort connector 86.4 cm (34 in) model specifications This section provides specifications for your monitor. Table A-3 Technical specifications Specification Measurement Display, wide-screen 86.4 cm Type Viewable image size Maximum weight (unpacked) Dimensions
  • HP E34m | User Guide - Page 41
    DisplayPort connector Preset display resolutions The following display resolutions are the most commonly used modes and are set as factory defaults. The monitor automatically recognizes these preset modes, and they will appear properly sized and centered on the screen. 60.5 cm (23.8 in) model This
  • HP E34m | User Guide - Page 42
    Table A-5 Preset timing resolutions (continued) Preset Timing name Pixel format 6 1080p50 1920 × 1080 Horz freq (kHz) 56.250 Vert freq (Hz) 50.000 68.6 cm (27 in) model This section provides preset display resolutions and preset timing resolutions. Table A-6 Preset display resolutions
  • HP E34m | User Guide - Page 43
    86.4 cm (34 in) model This section provides preset display resolutions and preset timing resolutions. Table A-8 Preset display resolutions Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 2 720 × 400 3 720 × 480 4 800 × 600 31.469 31.469 31.469 37.879 59.940 70.087 59.
  • HP E34m | User Guide - Page 44
    saver feature This monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the absence of monitor uses < 0.5 W of power. There is a brief warm-up period before the monitor returns to its normal operating state. See the computer manual for instructions
  • HP E34m | User Guide - Page 45
    The HP commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports the establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation
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    to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting
  • HP E34m | User Guide - Page 47
    disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the
  • HP E34m | User Guide - Page 48
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP. Organizations These organizations are a few of the many that provide
  • HP E34m | User Guide - Page 49
    that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf
  • HP E34m | User Guide - Page 50
    , accessibility 43 F front components 4, 5 G getting started 1 getting to know your monitor 2 H HDMI port 6 HP Assistive Policy 39 HP Display Center 21 HP resources 2 HP support 2 I International Association of Accessibility Professionals 40 J jacks audio-out (headphone)/audio-in (microphone) combo
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User Guide
SUMMARY
This guide provides technical speciļ¬cations and information about monitor features, setting up the monitor, and using
the monitor.