HP EliteBook 735 Sure Admin User Guide - Page 10

Phone setup

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Table 3-1 Error Codes Error code 100 101 102 103 104 105 200 201 203 204 205 206 300 301 302 303 304 305 Description General error. Unable to read QR Code json. Either the string is not a valid json or the data is invalid. QR Code image scanned is invalid. Unable to read QR Code image file. QR Code image scanned is invalid. The image file does not have json payload. Unable to read QR Code json. Either the string is not a valid json or the data in the QR image is invalid. Public key hash in QR Code json does not match enrollment package public key hash (KeyID data). General error. The logged-in user does not belong to any AD group in your organization. The logged-in user does not belong to the assigned AD Group for this key. The OneTime key file does not exist in AD Group's OneDrive folder. The OneTime key file in AD Group's OneDrive folder is invalid. The OneTime key file exists but cannot read file payload. General error. Email address does not match the domain name in the QR Code image. Error acquiring access token from Azure AD. Either the user cannot log in to your organization's Azure AD, or the app does not have the required permissions to connect with your organization's Azure AD. The BEAM app cannot acquire user profile information from your organization's Azure AD. Email address does not match the logged-in user's principal name. The logged-in user does not belong to the assigned Azure AD Group for this key. 6 Chapter 3 Phone setup

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Table 3-1
Error Codes
Error code
Description
100
General error.
101
Unable to read QR Code json. Either the string is not a valid json or the data is invalid.
102
QR Code image scanned is invalid. Unable to read QR Code image
file.
103
QR Code image scanned is invalid. The image
file
does not have json payload.
104
Unable to read QR Code json. Either the string is not a valid json or the data in the QR
image is invalid.
105
Public key hash in QR Code json does not match enrollment package public key hash
(KeyID data).
200
General error.
201
The logged-in user does not belong to any AD group in your organization.
203
The logged-in user does not belong to the assigned AD Group for this key.
204
The OneTime key
file
does not exist in AD Group’s OneDrive folder.
205
The OneTime key
file
in AD Group’s OneDrive folder is invalid.
206
The OneTime key
file
exists but cannot read
file
payload.
300
General error.
301
Email address does not match the domain name in the QR Code image.
302
Error acquiring access token from Azure AD. Either the user cannot log in to your
organization’s Azure AD, or the app does not have the required permissions to
connect with your organization’s Azure AD.
303
The BEAM app cannot acquire user
profile
information from your organization’s Azure
AD.
304
Email address does not match the logged-in user’s principal name.
305
The logged-in user does not belong to the assigned Azure AD Group for this key.
6
Chapter 3
Phone setup