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HP EliteBook Folio 1020 EliteBook Folio 1020 G1 Notebook PC EliteBook Folio 10 - Page 12

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Category 4 Chapter 1 Product description Description ● Windows 8.1 Professional 64 MSNA (not available with Bang & Olufsen Limited Edition models) ● Windows 8.1 Professional 64 for Education (not available with Bang & Olufsen Limited Edition models) ● Windows 10 Home 64 Chinese Market CPPP ● Windows 10 Home 64 High-end ● Windows 10 Home 64 High-end Chinese Market ● Windows 10 Home 64 High-end Single Language ● Windows 10 Professional 64 Downgrade Windows 7 32 ● Windows 10 Professional 64 Downgrade Windows 7 64 ● FreeDOS 2.0 ● Ubuntu Linux (not available with Bang & Olufsen Limited Edition models or with touch models) ● Ubuntu Kylin Linux (not available with Bang & Olufsen Limited Edition models or with touch models) ● NeoKylin Linux (not available with Bang & Olufsen Limited Edition models or with touch models) Restore media-DR-DVD: ● Windows 7 ● Windows 8.1 ● Windows 10 Restore media-SR-DVD: ● Ubuntu Restore media-OS-DVD: ● Windows 8.1 Professional 64-bit ● Windows 8.1 Emerging Market 64-bit ● Windows 8.1 64-bit ● Windows 8.1 Country Specific 64-bit ● Windows 7 Professional 64 ● Windows 7 Professional 32 Certified: ● Microsoft WHQL Web-only support: ● Windows 8.1 Professional 64-bit ● Windows 8.1 Chinese Market 64-bit ● Windows 8.1 Multi-Language 64-bit ● Windows 8.1 Emerging Market 64-bit ● Windows 8.1 Enterprise 64-bit ● Windows 7 Professional 64

Section	Page
Product description	9
External component identification	14
Display	14
Top	15
TouchPad	15
Lights	16
Buttons, speakers, and fingerprint reader	17
Keys	18
Left	19
Right	20
Bottom	21
Service tag	22
Illustrated parts catalog	23
Computer major components	23
Display assembly subcomponents, non-touch models	26
Bracket Kit	27
Mass storage devices	28
Miscellaneous parts	28
Sequential part number listing	30
Removal and replacement procedures preliminary requirements	36
Tools required	36
Service considerations	36
Plastic parts	36
Cables and connectors	36
Drive handling	37
Grounding guidelines	37
Electrostatic discharge damage	37
Packaging and transporting guidelines	38
Workstation guidelines	38
Equipment guidelines	39
Removal and replacement procedures for Authorized Service Provider parts	40
Component replacement procedures	40
Unlocking the device and disabling Always On Remote Management (select HP devices only)	40
Bottom cover	41
Display assembly components (panel, bezel, webcam, microphone)	43
Keyboard	48
SSD drive	51
WLAN module	54
Display assembly	56
RTC battery	64
Heat sink	66
Battery	68
Fingerprint reader board	69
NFC module	70
ForcePad (Touchpad)	71
System board	72
Power button	74
Speaker assembly	76
Computer Setup (BIOS) and MultiBoot in Windows 7	77
Using Computer Setup	77
Starting Computer Setup	77
Navigating and selecting in Computer Setup	77
Restoring factory settings in Computer Setup	78
Updating the BIOS	78
Determining the BIOS version	78
Downloading a BIOS update	79
Using MultiBoot	79
About the boot device order	79
Choosing MultiBoot preferences	80
Setting a new boot order in Computer Setup	80
Dynamically choosing a boot device using the f9 prompt	80
Setting a MultiBoot Express prompt	81
Entering MultiBoot Express preferences	81
Computer Setup (BIOS) and MultiBoot in Windows 8.1	82
Using Computer Setup	82
Starting Computer Setup	82
Navigating and selecting in Computer Setup	82
Restoring factory settings in Computer Setup	83
Updating the BIOS	83
Determining the BIOS version	83
Downloading a BIOS update	84
Using MultiBoot	85
About the boot device order	85
Choosing MultiBoot preferences	85
Setting a new boot order in Computer Setup	85
Dynamically choosing a boot device using the f9 prompt	86
Setting a MultiBoot Express prompt	86
Entering MultiBoot Express preferences	86
Using HP Sure Start (select models only)	87
Using Setup Utility (BIOS) in Ubuntu Linux	88
Starting Setup Utility	88
Using Setup Utility	88
Changing the language of Setup Utility	88
Navigating and selecting in Setup Utility	88
Displaying system information	88
Restoring factory default settings in Setup Utility	89
Exiting Setup Utility	89
HP PC Hardware Diagnostics (UEFI)	90
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	90
Backup and recovery in Windows 7	92
Creating recovery media and backups	92
Guidelines	92
Creating recovery media with HP Recovery Disc Creator	92
Creating recovery media	93
Backing up your information	93
Performing a system recovery	94
Using the Windows recovery tools	94
Using f11 recovery tools (select models only)	95
Using Windows 7 operating system media	96
Backup and recovery in Windows 8.1	97
Backing up your information	97
Performing a system recovery	97
Using the Windows recovery tools	97
Using f11 recovery tools	98
Using Windows operating system media (purchased separately)	99
Using Windows Refresh or Windows Reset	99
Using HP Software Setup	99
Backup and recovery in Windows 10	100
Creating recovery media and backups	100
Creating HP Recovery media (select products only)	100
Using Windows tools	101
Restore and recovery	102
Recovering using HP Recovery Manager	102
What you need to know before you get started	102
Using the HP Recovery partition (select products only)	103
Using HP Recovery media to recover	103
Changing the computer boot order	104
Removing the HP Recovery partition (select products only)	105
Backing up, restoring, and recovering in Ubuntu Linux	106
Creating a restore image	106
Creating restore image on DVDs	106
Creating a restore image on a USB device	107
Restoring the original factory state	107
Backing up your data files	108
Restoring your data files	108
Specifications	109
Computer specifications	109
35.6-cm (14.0-in) HD+ display specifications	110
35.6-cm (14.0-in) FHD display specifications	111
M.2 solid-state drive specifications	112
Statement of memory volatility	113
Nonvolatile memory usage	115
Questions and answers	117
Using HP Sure Start (select models only)	118
Power cord set requirements	119
Requirements for all countries	119
Requirements for specific countries and regions	119
Recycling	121

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