HP Engage 15t User Guide - Page 7
Preparing to call technical support, Getting to know your monitor, Features
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Table 1-1 Additional information Resource Contents Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. - or - Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant. - or - Select the question mark icon in the taskbar. NOTE: Contact customer support to replace the power cord, the AC adapter (select products only), or any other cables that shipped with your monitor. Preparing to call technical support Use this information if you have to troubleshoot an issue. If you cannot solve a problem using Support and troubleshooting on page 14, a call to technical support can provide additional help. Have the following information available when you call. ● Monitor model number ● Monitor serial number ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of the hardware and software that you are using Getting to know your monitor Your monitor has top-rated features. This section provides details about your components, where they are located, and how they work. Features Depending on the model, your monitor might include the following features: Display features ● 38.1 cm (15 in) diagonal viewable screen area with 1024 × 768 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio ● Liquid crystal display (LCD) with Vertical Alignment (VA) ● Wide color gamut to provide coverage of sRGB color spaces 2 Chapter 1 Getting started