HP KG461AA HP xb4 Notebook Media Docking Station - User Guide - Page 39

Audio problems, Solving common problems - compatibility

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Audio problems Problem Possible cause Solution The docking station speakers have little or no volume. The docking station speakers are Adjust the volume using the muted or the volume is set too volume scroll zone. low. The docking station is not connected to AC power. Connect the AC adapter from the docking station to an AC outlet. The volume level does not increase or decrease. Headphones or other audio device is connected to the headphone jack of the docking station or computer, muting the docking station speakers. The computer is not docked correctly. The volume scroll zone is not being used correctly. Unplug the headphones or other audio device connected to the headphone jack of the docking station or computer. Redock the computer. When increasing volume, slide your finger from left to right on the volume scroll zone, or tap the plus sign. When decreasing volume, slide your finger from right to left on the volume scroll zone, or tap the minus sign. Headphones or other audio device connected to the docking station do not produce sound. Headphones or other audio device is connected to the headphone jack on the computer. Using the headphone jack on the computer mutes docking station sound. Disconnect the headphones or other audio device from the headphone jack on the computer. A microphone connected to the computer does not work. A microphone is connected to the docking station. While a microphone is connected to the docking station, the microphone jack on the computer is disabled. Either use the microphone connected to the docking station or disconnect it. A connected home entertainment Audio is not connected properly. system does not have audio. Be sure that the docking station is properly connected to the home entertainment system. A connected home entertainment The home entertainment system system does not experience may not support digital audio. surround sound. Be sure that your home entertainment system is S/PDIF compatible. ENWW Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/ Solving common problems 35

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Audio problems
Problem
Possible cause
Solution
The docking station speakers
have little or no volume.
The docking station speakers are
muted or the volume is set too
low.
Adjust the volume using the
volume scroll zone.
The docking station is not
connected to AC power.
Connect the AC adapter from the
docking station to an AC outlet.
Headphones or other audio
device is connected to the
headphone jack of the docking
station or computer, muting the
docking station speakers.
Unplug the headphones or other
audio device connected to the
headphone jack of the docking
station or computer.
The computer is not docked
correctly.
Redock the computer.
The volume level does not
increase or decrease.
The volume scroll zone is not
being used correctly.
When increasing volume, slide
your finger from left to right on the
volume scroll zone, or tap the plus
sign.
When decreasing volume, slide
your finger from right to left on the
volume scroll zone, or tap the
minus sign.
Headphones or other audio
device connected to the docking
station do not produce sound.
Headphones or other audio
device is connected to the
headphone jack on the computer.
Using the headphone jack on the
computer mutes docking station
sound.
Disconnect the headphones or
other audio device from the
headphone jack on the computer.
A microphone connected to the
computer does not work.
A microphone is connected to the
docking station. While a
microphone is connected to the
docking station, the microphone
jack on the computer is disabled.
Either use the microphone
connected to the docking station
or disconnect it.
A connected home entertainment
system does not have audio.
Audio is not connected properly.
Be sure that the docking station is
properly connected to the home
entertainment system.
A connected home entertainment
system does not experience
surround sound.
The home entertainment system
may not support digital audio.
Be sure that your home
entertainment system is S/PDIF
compatible.
ENWW
Solving common problems
35
Antenna House XSL Formatter (Evaluation)