HP L5015tm User Guide - Page 23

Product support, Preparing to call technical support

Page 23 highlights

Product support For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/ support. If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English. ● Find support telephone numbers ● Locate an HP service center Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: ● The monitor ● Monitor model number ● Serial number for the monitor ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Hardware and software you are using Product support 17

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29

Product support
For additional information on using your monitor, go to
support
. Select your country or
region, select
Troubleshooting
, and then enter your model in the search window and click the
Go
button.
NOTE:
The monitor user guide, reference material, and drivers are available at
support
.
If the information provided in the guide does not address your questions, you can contact support. For U.S.
support, go to
go/contactHP
. For worldwide support, go to
country/us/en/wwcontact_us.html
.
Here you can:
Chat online with an HP technician
NOTE:
When support chat is not available in a particular language, it is available in English.
Find support telephone numbers
Locate an HP service center
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
The monitor
Monitor model number
Serial number for the monitor
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Hardware and software you are using
Product support
17