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HP LaserJet 6p/mp Service Manual - Page 28

India, Indonesia, Israel, Italy, Korea, México, Middle-East Region, Netherlands, New Zealand, Norway

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India Hewlett-Packard India Ltd. Chandiwala Estate Maa Anandmai Marg Kalkaji, New Delhi - 110019 Phone: (91 11) 682-6000, (91 11) 682-6035 Fax: (91 11) 682-6030 Hardware Repair Center and Extended Warranty Support: Phone: (91 11) 682-6042 Customer Information Center: Phone: (91 11) 682-6000 or (91 11) 682-6035 Italy Hewlett-Packard Italiana SpA Via Giuseppe di Vittorio, 9 Cernusco Sul Naviglio I-20063 (Milano) Phone: (39) (2) 921-21 Fax: (39) (2) 921-04473 Middle-East Region Hewlett-Packard Middle-East P.O.-Box 17295 Jebel Ali Free Zone Dubia, UAE Phone: (97) 14 88 15 456 Fax: (97) 14 88 14 529 Norway Hewlett-Packard Norge A/S Postboks 60 Skøyen Drammensveien 169 N-0212 Oslo Phone: (47) 2273-5600 Fax: (47) 2273-5610 Indonesia Hewlett-Packard Berca Servisindo Sentral Senayan 1, 8th floor Jl. Asia Afrika no. 8 Jakarta 10270 Indonesia Phone: (62 21) 350-3408 Hardware Repair Center and Extended Warranty Support: Phone: (62 21) 3483-4567 Fax: (62 21) 352-2048 Customer Information Center: Phone: (62 21) 550-5408 Israel Hewlett-Packard Israel Ltd. 11, Hashlosha St. Tel Aviv 67060 Phone: (972) (3) 5 38 03 00 Fax: (972) (3) 5 38 03 51 Customer Care Center Phone: (972) (9) 9 52 48 48 Korea Hewlett-Packard Korea, Ltd. HP Korea House, 23-6 Yoido-dong, Youngdeungpo-gu, Seoul 150-724, Korea Yoido P.O. Box 595 Phone: (82) (2)2199-0114 Netherlands Hewlett-Packard Nederland BV Startbaan 16 1187 XR Amstelveen Postbox 667 NL-1180 AR Amstelveen Phone: (31) (0) 20 547-6666 Fax: (31) (0) 20 547-7755 Poland Hewlett-Packard Polska Al. Jerozolimskic 181 02-222 Warszawa Phone: (48-22) 608-7700 Fax: (48-22) 608-76-00 México Hewlett-Packard de México, S.A. de C.V. Prolongación Reforma No. 700 Lomas de Santa Fe 01210 México, D.F. Phone: 01-800-22147 Outside Mexico City Phone: 01 800-90529 New Zealand Hewlett-Packard (NZ) Limited Ports of Auckland Building Princes Wharf, Quay Street P.O. Box 3860 Auckland Phone: (64) (9) 356-6640 Fax: (64) (9) 356-6620 Hardware Repair Center and Extended Warranty Support: Phone: (64) (9) 0800-733547 Customer Information Center: Phone: (64) (9) 0800-651651 Portugal Hewlett-Packard Portugal Quinta da Fonte Edifico Bartolomeu Dias Porto Salvo 2780-667 Oeiras Portugal Phone: (351) (21) 4 82 85 00 Fax: (351) (21) 4 41 70 02 26 Product information EN

Section	Page
Contents	7
Figures	11
Tables	13
Product information	15
Chapter contents	15
Printer features	16
Identification	17
HP LaserJet 6L Gold	17
Model and serial	17
Specifications	20
Product overview	21
Service approach	24
Parts Exchange Program	24
Ordering parts	24
Ordering related documentation	24
Contacting HP to place an order	24
Technical assistance	25
HPCustomer Care	25
HP worldwide sales and service offices	27
Warranty	30
Hardware service during the warranty period	30
Hardware service after the warranty period	30
HP LaserJet Toner Cartridge warranty	31
Voltage conversions	31
Site requirements	33
Chapter contents	33
Site requirements	34
Operating environment	34
Printer space requirements	35
The HP C3906A/F Toner Cartridge	36
Storage conditions	36
Storing opened toner cartridges	36
Toner cartridge handling suggestions	37
Operating overview	39
Chapter contents	39
Using the Control Panel	40
Control Panel layout	40
Indicator lights	40
The Control Panel Button	42
Printing a self-test page	43
Continuous self test	46
Printing an engine test	46
Resetting the printer	47
To reset the printer	47
Printer maintenance	49
Chapter contents	49
Life expectancy of consumables	50
Toner cartridge life	51
Saving toner with EconoMode	51
Refilled toner cartridges	52
Recycling toner cartridges	52
Cleaning the printer	53
Cleaning printer components	53
Cleaning spilled toner	54
Functional overview	55
Chapter contents	55
Basic printer functions	56
DC Controller/power system	57
Print engine control system	58
Power system (on DC Controller PCA)	58
Formatter system	60
CPU	60
Read only memory (ROM)	60
Random access memory (RAM)	60
Parallel interface	60
Control Panel	60
Resolution Enhancement technology (REt)	61
EconoMode	61
Memory Enhancement technology (MEt)	61
Enhanced I/O	61
Page Protect	62
PJL overview	62
Image formation system	63
Toner cartridge	63
Step 1: Drum cleaning	64
Step 2: Drum conditioning	64
Step 3: Image writing	64
Step 4: Image developing	64
Step 5: Image transferring	64
Step 6: Image fusing	64
Paper feed system	65
Paper jam detection	67
Basic sequence of operation	68
Removal and replacement	71
Chapter contents	71
Removal and replacement strategy	72
Required tools	73
Installing memory cards (DRAM)	74
Covers and doors	75
Back Cover	75
EP Door Assembly	77
Memory Door	78
Main Cover and Paper Input Assembly	79
Internal assemblies	80
Control Panel	80
Exit Roller Assembly	81
Delivery Assembly	82
Fuser Pressure Plate	84
Heating Element	86
Pressure Roller	89
Face-Up/Face-Down Lever	90
Fuser Exit Roller Assembly	91
Paper Exit Sensor Flag	92
Top assemblies	93
Laser/Scanner Assembly	93
Solenoid	94
Pickup Roller Assembly	96
Paper Feed Frame	99
Transfer Roller Guide and Transfer Roller	103
Kick Plate	104
Separation Pad	106
Subpads	107
Feed Assembly	108
Bottom assemblies	111
Memory Door Guide	111
Motor	112
DC Controller	113
Formatter PCA	116
Troubleshooting	117
Chapter contents	117
General troubleshooting flowchart	118
Paper path and components	120
DC Controller diagram	121
Printer error troubleshooting	122
Priority of errors	122
Printer status messages	123
Service and error messages	125
Image formation troubleshooting	128
Check the toner cartridge	128
Image defect examples	129
Troubleshooting checks	135
Engine test	135
Half self-test functional check	136
Drum rotation functional check	136
High-voltage power supply check	137
Paper curl	139
Troubleshooting tools	140
Paper path check	140
Repetitive image defect ruler	141
Main wiring diagram	142
Parts and diagrams	145
Chapter contents	145
How to use the part lists and diagrams	146
Ordering parts	146
Ordering consumables	146
Accessories and supplies	147
Common hardware	148
Parts diagrams	149
Parts index	169
Alphabetical parts list	169
Numerical parts list	174
Regulatory information	179
Laser Safety (U.S.)	179
Laser Statement (Finland)	180
Toner safety	181
Ozone emission	181
FCC Statement (Class B)	182
VCCI Statement (Japan)	182

Match case Limit results 1 per page

Product information

India

Indonesia

Israel

Hewlett-Packard India Ltd.

Chandiwala Estate

Maa Anandmai Marg

Kalkaji, New Delhi - 110019

Phone:

(91 11) 682-6000,

(91 11) 682-6035

Fax:

(91 11) 682-6030

Hardware Repair Center and

Extended Warranty Support:

Phone:

(91 11) 682-6042

Customer Information Center:

Phone:

(91 11) 682-6000 or

(91 11) 682-6035

Hewlett-Packard Berca Servisindo

Sentral Senayan 1, 8th floor

Jl. Asia Afrika no. 8

Jakarta 10270

Indonesia

Phone:

(62 21) 350-3408

Hardware Repair Center and

Extended Warranty Support:

Phone:

(62 21) 3483-4567

Fax:

(62 21) 352-2048

Customer Information Center:

Phone:

(62 21) 550-5408

Hewlett-Packard Israel Ltd.

11, Hashlosha St.

Tel Aviv 67060

Phone:

(972) (3) 5 38 03 00

Fax:

(972) (3) 5 38 03 51

Customer Care Center

Phone:

(972) (9) 9 52 48 48

Italy

Korea

México

Hewlett-Packard Italiana SpA

Via Giuseppe di Vittorio, 9

Cernusco Sul Naviglio

I-20063 (Milano)

Phone:

(39) (2) 921-21

Fax:

(39) (2) 921-04473

Hewlett-Packard Korea, Ltd.

HP Korea House,

23-6 Yoido-dong,

Youngdeungpo-gu, Seoul 150-724,

Korea

Yoido P.O. Box 595

Phone:

(82) (2)2199-0114

Hewlett-Packard de México, S.A. de

C.V.

Prolongación Reforma No. 700

Lomas de Santa Fe

01210 México, D.F.

Phone:

01-800-22147

Outside Mexico City

Phone:

01 800-90529

Middle-East Region

Netherlands

New Zealand

Hewlett-Packard Middle-East

P.O.-Box 17295

Jebel Ali Free Zone

Dubia, UAE

Phone:

(97) 14 88 15 456

Fax:

(97) 14 88 14 529

Hewlett-Packard Nederland BV

Startbaan 16

1187 XR Amstelveen

Postbox 667

NL-1180 AR Amstelveen

Phone:

(31) (0) 20 547-6666

Fax:

(31) (0) 20 547-7755

Hewlett-Packard (NZ) Limited

Ports of Auckland Building

Princes Wharf, Quay Street

P.O. Box 3860

Auckland

Phone:

(64) (9) 356-6640

Fax:

(64) (9) 356-6620

Hardware Repair Center and Extended

Warranty Support:

Phone:

(64) (9) 0800-733547

Customer Information Center:

Phone:

(64) (9) 0800-651651

Norway

Poland

Portugal

Hewlett-Packard Norge A/S

Postboks 60 Skøyen

Drammensveien 169

N-0212 Oslo

Phone:

(47) 2273-5600

Fax:

(47) 2273-5610

Hewlett-Packard Polska

Al. Jerozolimskic 181

02-222 Warszawa

Phone:

(48-22) 608-7700

Fax:

(48-22) 608-76-00

Hewlett-Packard Portugal

Quinta da Fonte

Edifico Bartolomeu Dias

Porto Salvo

2780-667 Oeiras

Portugal

Phone:

(351) (21) 4 82 85 00

Fax:

(351) (21) 4 41 70 02