HP LaserJet Enterprise 500 HP LaserJet Enterprise 500 Color M551 - Software Te
HP LaserJet Enterprise 500 Manual
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- HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 1
LASERJET ENTERPRISE 500 COLOR Software Technical Reference M551n M551dn M551xh - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 2
- HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 3
HP LaserJet Enterprise 500 color M551 Software Technical Reference - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 4
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 5
3 CD versions and language support 4 Windows printing-system software 10 Windows printing-system software 10 HP Color LaserJet print drivers 10 HP PCL 6 Print Driver, PCL 6 Universal Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver 11 Printer-driver version numbers for - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 6
Software ...23 Advanced color use ...24 Restrict color printing 24 ICC/CMS ...25 PANTONE color matching 25 2 Install Windows software and utilities 27 Introduction ...27 Supported operating systems for Windows 28 System requirements 28 Print driver and other software support links 29 Install - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 7
Optimizations 56 Printer Features 57 Layout Options 57 Printing Shortcuts tab features 59 Use defined printing shortcuts 60 Create a custom printing shortcut 60 Paper/Quality tab features ...62 Paper Options ...63 Paper sizes 63 Custom Paper Size 64 Name 64 Paper size 65 Supported paper - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 8
Job Notification Options 96 Use job-storage features when printing 97 Release a job-storage print job 97 Delete a job-storage print job 98 Color tab features ...99 Color Options ...100 Automatic 100 Manual 100 Settings 102 General 102 Neutral Grays 102 Halftone 102 Print in Grayscale 103 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 9
Allow Manual Duplexing 112 Printer Hard Disk 112 Job Storage 113 Secure Printing 113 Job Separator 113 Mopier Mode 113 Mopier mode and collation 113 About tab features ...115 4 Mac OS X software and utilities 117 Introduction ...117 Determine the Mac driver version 118 Supported operating - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 10
box sequence 122 Setup instructions 130 Setting up a printer with Mac OS X v10.5, v.10.6 130 Troubleshooting the product setup 133 Remove software from Mac operating systems 133 HP Printer Utility for Mac ...135 Access to the HP (Printer) Utility 135 Information and Support area 137 Supplies - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 11
1-13 Color access control tools ...24 Table 2-1 Windows software component support 28 Table 3-1 Supported paper and print media sizes 65 Table 3-2 Custom paper sizes ...68 Table 3-3 Font Attribute settings for new and preset watermarks 82 Table 3-4 Page orientation ...87 Table 3-5 Driver mopier - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 12
x ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 13
figures Figure 1-1 Accessing User Guide from Windows Start menu 4 Figure Figure 2-7 Software installation - Enable HP Web Services screen 37 Figure 2-8 More Options screen ...39 screen 45 Figure 2-18 HP Driver Uninstall Utility screen 46 Figure 2-19 HP Driver Uninstall Complete screen 46 Figure - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 14
tab ...83 Figure 3-15 Print on Both Sides Instructions dialog box 86 Figure 3-16 Pages per Sheet preview images 88 Figure 3-17 Job Storage tab ...91 Figure 3-18 Color tab ...99 Figure 3-19 Color Settings dialog box 101 Figure 3-20 Services tab ...106 Figure 3-21 Device Settings tab ...108 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 15
Figure 4-28 Additional Settings screen 149 ENWW xiii - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 16
xiv ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 17
description The chapter provides information about these topics: ● Purpose and scope ● Software availability and localization ● Windows printing-system software ● Driver configuration for Windows ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● HP ePrint ● HP Print View Software - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 18
(STR) provides information about, and troubleshooting tips for, the printing-system software for the product. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 19
for automatic e-mail notification about new software releases. The HP LaserJet Enterprise 500 color M551 printing-system software is available for CD and provides additional information about support and availability. The HP LaserJet Enterprise 500 color M551 printing-system software CD is divided - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 20
by clicking Start\All Programs\HP\HP LaserJet Enterprise 500 color M551. Figure 1-1 Accessing User Guide from Windows Start menu The User Guides can also be found on the hard disk here: ● \\CD ROOT\Documents\program files\HP\HP LaserJet Enterprise 500 color M551\Help_Learn One of the following 30 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 21
Table 1-1 Installer CD languages Language English French (Francais) German (Deutsch) Italian (Italiano) Spanish (Espanol) Bulgarian 1 Simplified Chinese Catalan (El catala) Croatian (Hrvatski) Czech (Cestina) Danish (Dansk) Dutch (Nederlands) Estonian (Esti) 1 Finnish (Suomi) Greek Hungarian (Magyar - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 22
but can be found on the CD at: \\CD ROOT\documents\program files\HP LaserJet Enterprise 500 color M551\Help_Learn NOTE: Ukrainian is also included in .Pdf format on the CD but cannot be viewed during install. The User Guide in .Pdf format for 30 languages can be viewed during install or opened from - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 23
The HP LaserJet Enterprise 500 color M551 product provides driver support in the following languages. Table 1-2 Supported print driver languages Component Language list HP PCL 6 Print Driver ● Arabic HP PCL 5 Universal Print Driver ● Bulgarian HP PCL 6 Universal Print Driver ● Catalan HP - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 24
Installer languages The HP LaserJet Enterprise 500 color M551 product provides installer component support in the following languages. Table 1-3 Installer component languages Component Language list Administrator install ● Arabic Common Windows Installer ● Bahasa Indonesian Web Registration - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 25
Documentation languages The HP LaserJet Enterprise 500 color M551 product provides documentation in the following languages. Table 1-4 Documentation languages Component Language list ● HP LaserJet Enterprise 500 color M551 Driver Preconfiguration User Guide (Available in English only) ● HP - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 26
troubleshooting an installation or operation failure. Driver software Use the driver Printer Wizard. Help & Learn Center This program provides help for using the product, as well as links to Web sites for product support and supplies ordering. HP Color LaserJet print drivers Print drivers - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 27
printer. HP PCL 6 Print Driver, PCL 6 Universal Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver All of the Windows drivers are supported by Microsoft 32-bit and 64-bit operating systems. The HP PCL 6 driver is included on the HP LaserJet Enterprise 500 color M551 printing - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 28
Windows operating systems Access to printer-driver version numbers varies, depending on the operating system in which the product is installed. NOTE: For a list of HP LaserJet Enterprise 500 color M551 print drivers, updated HP printing-system software, and product-support information, go to: www.hp - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 29
installer CD. It can also be downloaded from www.hp.com with an installer or just the driver. In all cases, the driver will be listed as UPD Version 5.3.0.10295. This refers to the HP PCL 6 driver version NOT the UPD driver version as stated. This may be removed in a future version of the - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 30
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration functionality for installation of the print driver over a network, whether you use the installer on the printing-system software CD or the Add Printer Wizard to install the driver. Driver - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 31
LaserJet Enterprise 500 color M551 product since installation, the driver can be automatically updated with the new configuration in environments that support item, click the Hardware and Sound item, and then click the Printers item. In Windows XP, Windows Server 2003, and Windows Server 2008, - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 32
enterprise environments can preconfigure the printing and device defaults for HP print drivers before installing the drivers in the network environment. HP Driver Configuration is most beneficial when configuring print drivers configuration. The driver configuration process is supported through three - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 33
software CD into the CD-ROM drive, and then navigate to the Driver Deployment Utility folder. For detailed information about gaining access to and installing these tools, see the HP Driver Configuration Support Guide at the following Web site and click on the Manuals link. www.hp.com/go/ddu ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 34
status information. ● Determine the remaining life for all supplies and order new ones. ● View and change tray configurations. ● View and change the connected to an IP-based network. The HP Embedded Web Server does not support IPX-based product connections. You do not have to have Internet access - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 35
of all product events and errors. Use the HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic Web pages that help you solve problems. These pages also show additional services available for the product. Usage Page Shows a summary of - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 36
of, or add/remove the connection to, a job statistics service used by the product. Print tab Use the Print tab to enable or disable walk-up USB printing. Jobs printed from USB will use the default print settings. the following file types are supported for walk-up USB printing: ● .pdf ● .prn ● .pcl - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 37
Use this item to restrict the number of color pages that can be printed from this product. General Print Settings Use this item to manage the print settings for this product. Manage Trays Use this item to manage the tray settings for this product. Troubleshooting tab Table 1-10 HP Embedded Web - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 38
problems. Shop for Supplies Connects you to the HP website for ordering supplies. Product Support Connects to the support is not supported from Mac OS X. HP ePrint HP ePrint is a service that allows you special drivers or software. In order to use HP ePrint, the product Web Services feature - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 39
, the code expires. If the code expires, follow the instructions to enable HP Web Services again, and obtain a new code. Once you log into the ePrintCenter (www.hpeprintcenter.com) within 24 hours, the ePrint email address of the printer does not change. d. To prevent your product from printing - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 40
color use Restrict color printing The HP LaserJet Enterprise 500 color M551 has the ability to monitor and control color print-job use. For more information about color Universal Print Driver System Administrator Guide Color usage job log The color usage job log shows color and monochrome print - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 41
access to a network-connected HP LaserJet Enterprise 500 color M551 from the product control panel, follow these print drivers. The profiles are available at the following HP Web site under software downloads: www.hp.com/support/lj500colorM551 The ICC profiles describe the way that color will - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 42
26 Chapter 1 Product basics and Windows software description ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 43
and removing the HP LaserJet Enterprise 500 color M551 printing-system software for Windows operating systems. The chapter provides information about these topics: ● Supported operating systems for Windows ● Install overview ● Detailed Microsoft Windows installation instructions ● Install optional - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 44
x x x HP UPD PS driver x x Discrete PCL6 x x driver x x x x x x LaserJet Enterprise 500 color M551 product, go to the following Web site: www.hp.com/support/lj500colorM551 System requirements The system requirements for installing and using the HP LaserJet Enterprise 500 color M551 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 45
www.hp.com/go/dcu ● Citrix and Windows Terminal Services: For the latest support, see: www.hp.com/go/upd documentation tab, then open the System Administrator's Guide. ● Linux. For more information, go to the following Web site: www.hplip.net ● UNIX drivers/model scripts: www.hp.com/go/unix, www.hp - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 46
-system software installation: ● HP LaserJet Enterprise 500 color M551 PCL 6 print driver ● HP LaserJet Enterprise 500 color M551 User Guide ● UnInstall utility For all of the supported platforms, each install option presents a series of query dialog boxes that guide you through the installation - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 47
following ways: ● HP LaserJet Enterprise 500 color M551 printing-system installer (Recommended) ● Microsoft Found New Hardware Wizard (Plug and print driver and user guide. ● For a USB installation, do not connect the USB cable between the product and the computer yet. You will be instructed to - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 48
the letter of the CD-ROM drive). c. Click the OK button. The installer program starts. 3. Read the license agreement, click the I have reviewed and accept the installation agreements check box, and then click the Next button to continue to the Connection Type screen. Figure 2-1 Software installation - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 49
steps: a. Select Directly connect to this computer using a USB cable. and then click Next. Figure 2-2 Software installation - Connection Type screen ENWW Detailed Microsoft Windows installation instructions 33 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 50
b. Connect the product to the computer when prompted at the Connect your Product now screen. The installer program opens a progress bar as it automatically starts the software installation. Figure 2-3 Software installation - Connect your Product now screen 34 Chapter 2 Install Windows software and - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 51
OK button. Select Network Address and then press the OK button to display the IP address. d. Click the Next button. ENWW Detailed Microsoft Windows installation instructions 35 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 52
screen 6. The Product Configuration screen appears. Figure 2-6 Software installation - Product Configuration screen ● Make this product the default printer by selecting the Set as default printer check box. ● Send a test page to the product by selecting the Print a test page check box. 36 Chapter - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 53
To add the product, you need the printer code, which is the segment of the product e-mail address that is before the @ symbol. NOTE: This code is valid for only 24 hours. If it expires, follow the instructions to enable HP Web Services again, and obtain a new code. ENWW Detailed Microsoft Windows - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 54
to install optional software programs: 1. Insert the HP LaserJet Enterprise 500 color M551 software CD into the CD-ROM drive. The installer to the following software: ● HP Universal Print Driver Portal (Online) ● HP Web Jetadmin (Online) ● HP Driver Deployment Utility (Online) 38 Chapter 2 Install - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 55
Configuration Utility (Online) ● Eco Print Solutions Console (Online) 4. Click the Get Specialized Drivers button to gain access to the following software: ● HP Universal Print Driver Portal (Online) ● HP Print View Software (Online) Figure 2-8 More Options screen ENWW Install optional software - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 56
page 45. If the driver was installed using the Add Printer Wizard, follow the instructions in the Uninstall the print driver by using the Server Properties , and then click the HP item. 2. Click the HP LaserJet Enterprise 500 color M551 item, and then click the Uninstall item. The HP Uninstaller - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 57
3. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button. Figure 2-10 HP Uninstaller utility - Reboot Now button Figure 2-11 HP Uninstaller utility - Reboot Later button - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 58
Use the software CD to remove the product software The installer program on the software CD includes a utility to remove the product software 1. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 59
the Uninstall option, and then click the Next button. Figure 2-13 Software installation - Uninstall option selected 3. Click the Uninstall button, and then follow the onscreen instructions to complete the process. Figure 2-14 Software uninstall - Uninstall button ENWW Uninstall software 43 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 60
4. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button. Figure 2-15 Software uninstall - Reboot Now button Figure 2-16 Software uninstall - Reboot Later button 44 Chapter - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 61
Remove Programs, select the component you want to remove, and then click Change/Remove. The following components might appear in the list of programs: ● HP LaserJet Enterprise 500 color M551 PCL 6 driver ENWW Uninstall software 45 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 62
Uninstall Utility launches. Click the Uninstall button to start the uninstall process. Click Cancel to exit the HP Uninstall Utility. Figure 2-18 HP Driver Uninstall Utility screen 5. When the removal is complete, you will be prompted to reboot the computer. De-select the checkbox to reboot at - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 63
pane, and then click the Server Properties menu item. ● Windows 7: Click another item in the Printers and Faxes group, and then at the top of the list click the Printer server properties button. 5. Click the Drivers tab, click the name of the product, and then click the Remove button. When you are - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 64
48 Chapter 2 Install Windows software and utilities ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 65
the HP LaserJet Enterprise 500 color M551 PCL 6 Print Driver for, driver settings for Windows ● Help system ● Advanced tab features ● Printing Shortcuts tab features ● Paper/Quality tab features ● Effects tab features ● Finishing tab features ● Job Storage tab features ● Color tab features ● Services - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 66
. For Windows Vista, click Start, click Control Panel, and then click Printer. 2. Right-click the driver icon, and then select Printing Preferences. 2. Right-click the driver icon, and then select Properties or Printer Properties. 3. Click the Configure tab or the Device Settings tab. To gain - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 67
Preferences tab set The HP LaserJet Enterprise 500 color M551 product Printing Preferences tabs contain options for formatting documents for the product. Gain access to the Printing Preferences tabs either through the software program or through the Windows Printers and Faxes folder. The following - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 68
The document preview image appears in the upper-right corner of all Printing Preferences tabs except the Services and Job Storage tabs. Switching between tabs does not change the location or appearance of the document by clicking on the image. 52 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 69
product capabilities. In supported Windows operating environments, some technically invalid print-driver configurations result in warning NOTE: In this example, the conflict can be resolved manually. If the conflict is not resolved when the driver is closed, then the same dialog appears again when a - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 70
configure special controls that are not commonly used, as well as to control features such as collating and copies in the driver (although most current software programs support these features in the print dialog box or through the page settings in the software program). The following figure shows - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 71
these programs, setting 10 copies in the program and then setting 10 copies in the driver will result in 100 copies (10 x 10) being printed. It is recommended that printer fonts. This permits faster printing; however, you might lose special characters that the equivalent printer font does not support - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 72
controls: ● Advanced Printing Features ● Print Optimizations ● Printer Features ● Layout Options Advanced Printing Features When the Advanced ). If compatibility problems occur, you can disable the feature. However, some advanced printing features might still appear in the print driver, even though - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 73
Printer Features setting contains the following controls: ● Print All Text as Black The feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color. Color trouble using LaserJet Enterprise color M551n) does not support - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 74
Finishing tab) to be greater than one, the ordering of logical pages on a physical sheet of paper does not change. 58 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 75
shortcut. Figure 3-3 Printing Shortcuts tab The Printing Shortcuts tab is a new tab that appears on the HP PCL 6 Print Driver beginning with the HP Color LaserJet CM4730 MFP. In previous drivers, the Print Task Quick Sets appeared in most of the driver tabs, and was used to capture commonly used - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 76
default printer-driver settings. NOTE: If you change any of the settings for a defined printing shortcut, the Save As... and Reset buttons become active. Click Save As... to save the new Color options to Black & White automatically selects the Print in Grayscale option on the Color - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 77
4. Type a name for the custom printing shortcut, and then click OK. The custom printing shortcut appears in the Printing Shortcuts list. 5. To delete a custom printing shortcut, click the custom shortcut, then click the Delete button. NOTE: Predefined shortcuts are designed for using as-is, or as - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 78
. Figure 3-5 Paper/Quality tab The Paper/Quality tab contains the following control sets: ● Paper Options ● Document preview image ● Print Quality 62 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 79
Custom Paper Size ● Paper source ● Paper type ● Special pages Paper sizes The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes. When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a gloved hand. Click the dimensions label - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 80
Paper Size dialog box NOTE: The HP LaserJet Enterprise 500 color M551 product supports custom paper sizes up to 14 inches in length and 8.5 inches in width. The driver will be updated to enable printing to the maximum size. Name Use the Name text box to type a new name for a custom paper size. When - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 81
new size or renaming an existing size, then that new name will remain in the text box until the new size is saved or the dialog box is closed. If you type a new the correct paper size and type in the print driver before printing. Table 3-1 Supported paper and print media sizes Size and dimensions - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 82
Table 3-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 RA4 215 x 305 mm (8.47 x 12.01 in) A5 148 x 210 mm (JIS) 148 x 200 mm (5.83 x 7.87 in) 16K 184 x 260 mm (7.24 x 10.24 in) Tray 2 66 Chapter 3 HP PCL 6 print driver for Windows Tray 3 (optional) ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 83
Table 3-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 16K 195 x 270 mm (7.68 x 10.63 in) 16K 197 x 273 mm (7.8 x 10.8 in) 8.5 x 13 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 84
Automatically Select ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 (100-sheet multipurpose tray) ● Tray 2 (250-sheet tray) The default setting is Automatically Select. When this setting is selected, the HP LaserJet Enterprise 500 color M551 uses the source tray that supports the paper size - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 85
its subcategories to view all of the paper types that the product supports, listed in the following categories. ● Unspecified ● Everyday - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 86
Colored ◦ Rough ◦ HP Tough Paper ◦ Opaque Film The default setting is Unspecified. No mechanism exists for manually adding custom paper types through the driver , set the tray up as letterhead at the printer control panel. Select letterhead in the driver when you want to print to that tray. To - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 87
Special pages To specify special pages to be used, click the Settings button under Special pages. Covers To use specific cover settings, click Covers in the Special pages group box. Use the Covers options to include a blank or preprinted cover on a document, or to include a front/ back cover from a - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 88
● Paper type: The Paper type drop-down menu shows all of the paper types that the HP LaserJet Enterprise 500 color M551 supports. NOTE: The same type of paper is used for the entire print job. When you change the or blank pages into a document. 72 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 89
tab also appear here. ● Paper type: The Paper type drop-down menu shows all of the paper types that the HP LaserJet Enterprise 500 color M551 supports. Chapter separator pages Use the Chapter separator pages options to designate where the first page of a chapter appears in the document. ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 90
the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing PreferencesPrinting Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color 74 Chapter 3 HP PCL 6 print - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 91
Quality drop-down menu Use this control to select print quality. ImageREt settings precisely control colors by combining up to 4 colors and varying the amount of toner in a given area to create many smooth colors, sharp images, and crisp text. The Print Quality drop-down menu contains the following - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 92
image ● Watermarks Resizing Options The Resizing Options group box consists of the following controls: ● Actual Size (default) ● Print Document On 76 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 93
on a different paper size, with or without scaling the image to fit the new paper size. The Print Document On control is disabled by either of the contains all of the standard paper sizes that the selected paper source supports and any custom sizes that you have created. When Print Document On - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 94
bar indicator is dragged, and the document preview image is updated to the new image scale. Each click on the arrows increases or decreases the scale of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 95
feature to select a watermark, create a new watermark (text only), or edit an existing watermark. The following watermarks are preset in the driver: ● (none) ● [Username] ● Confidential ● Draft ● SAMPLE The Watermarks feature can be configured using the Driver Configuration Utility. If the [Username - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 96
are available in the driver and any new watermarks that you have created. To create a new watermark, click New. The new watermark appears in the list at one time. When you reach the limit of 30 watermarks, the New button is disabled. To edit an existing watermark, select the watermark in the - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 97
The Color drop-down menu contains the following selections: ◦ Gray ◦ Red ◦ Yellow ◦ Green ◦ Cyan ◦ Blue ◦ Magenta ● Shading The default Shading setting for new and preset watermarks is Very Light. The following range of shades is available from the Shading drop-down menu: ◦ Lightest ◦ Very Light - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 98
default Style setting for new and preset watermarks is Regular new and preset watermarks. Table 3-3 Font Attribute settings for new and preset watermarks Setting New watermark Preset watermark Name Arial Varies by language Color different watermark or click New, all of the changes are saved, and only - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 99
Finishing tab features NOTE: The Finishing tab is located on the Printing Preferences tab set. Use the Finishing tab to print booklets and control the paper output. The following figure shows the Finishing tab. Figure 3-14 Finishing tab The Finishing tab contains the following controls: ● Document - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 100
on Both Sides option, or Print on Both Sides (manually) for non-duplexing models, is off (not selected). Print to any paper type except for the following types: ◦ Labels ◦ Color Laser Transparency ◦ Envelopes ● Paper sizes is set to any paper size Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 101
specified in the print job. The HP LaserJet Enterprise 500 color M551 product comes with a duplexing unit installed in the following models: ● HP LaserJet Enterprise color M551dn ● HP LaserJet Enterprise color M551xh These product models support smart duplexing. The smart duplexing feature increases - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 102
Duplexing option on the Device Settings tab in the print-driver Properties tab set. See Installable Options on page 111. If you want to print on both sides manually while using paper that is supported for automatic duplexing, you must select and apply the Not Installed setting on the Duplex Unit - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 103
. If you change the Pages per Sheet setting manually to 4, 6, 9, or 16 pages per sheet, the booklet setting is disabled. See Pages per Sheet on page 88 for more information. Book and Booklet Printing The HP LaserJet Enterprise 500 color M551 supports book and booklet printing. A book is a print job - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 104
Page Order drop-down menu contains four selections: ● Right, then Down ● Down, then Right ● Left, then Down ● Down, then Left 88 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 105
right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 106
to store print jobs in the HP LaserJet Enterprise 500 color M551 product memory or hard disk for printing at a later time. The Job Storage tab appears among the driver tabs only if the job-storage feature is enabled on the Device Settings tab. To support job-storage features for complex jobs, or - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 107
4. Click the Device Settings tab. 5. Select Job Storage. 6. Select the Disabled option. If the job-storage feature is enabled (without installing a hard disk but with at least 288 MB of total memory-installed memory number is available on the product configuration page in the Memory section), two - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 108
on the HP LaserJet Enterprise 500 color M551 product to store documents at the product and then control their printing at the product control panel. The HP LaserJet Enterprise 500 color M551 printer offers the following at the control panel. 92 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 109
and the default is 32. When this preset limit is reached, the new document overwrites the oldest held document. Also, a document that has the same user name and job name as one that is already stored on the printer hard disk will overwrite the existing document. Personal Job To use the Personal - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 110
limit is reached, the new document overwrites the oldest held stored on the printer hard disk will overwrite job directly to the printer hard disk without printing is stored on the printer hard disk, you jobs remain on the printer hard disk when the they are printed. A printer hard disk is required - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 111
option, see Personal Job on page 93 Encrypt Job (with password) The new HP UPD option Encrypt Job (with password) is available for use with provides end-to-end secure print job transmission with mutual authentication on the supported devices. The print job is sent and stored encrypted, and can - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 112
print job with the same name already exists, the new print job will overwrite the existing print job. To eliminate the chances of a new print job overwriting an old print job because both have job, as well as the printer name, port, and location. 96 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 113
features. 2. Click Properties or Preferences. The Properties or Preferences dialog box appears. NOTE: The label for the button that opens the Printer Preferences dialog box varies between software programs. For example, in Adobe Acrobat on Windows 7 the button is labeled Properties. In Internet - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 114
Delete a job-storage print job Sometimes it is necessary to delete a print job from the printer hard disk. You can do this from the product control panel. 1. Press the Home button to open continue with the next step. 8. Press OK to delete the job. 98 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 115
Preferences tab set. Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following figure. Figure 3-18 Color tab The Color tab contains the following sets - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 116
Manual option, and then click Settings. The Color Settings dialog box appears. To change the settings, make your selections by using the drop-down menus in the Color Settings dialog box, and then click OK. The following figure shows the Color Settings dialog box. 100 Chapter 3 HP PCL 6 print driver - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 117
Figure 3-19 Color Settings dialog box The Color Settings dialog box contains the following controls: ● General ◦ Edge Control ● Text ◦ Neutral Grays ◦ Halftone ● Graphics ◦ Neutral Grays ◦ Halftone ● Photographs ◦ Neutral Grays ◦ Halftone ENWW Color tab features 101 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 118
The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is embedded in the product firmware. You can adjust the generates neutral colors (grays and black) by using only black toner. This option guarantees that neutral colors do not have a color cast. Black - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 119
Photo (sRGB) to enhance documents in which the content is mainly bitmap images, such as .GIF or .eps files. This setting instructs the product to use the best color matching for rendering sRGB bitmap images. This setting affects only raster data; it has no effect on text or vector-based graphics - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 120
in that software program and allow the print driver to manage the color space. Vivid (sRGB) The Vivid (sRGB) feature instructs the printer to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This value is recommended for printing business graphics - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 121
the HP EasyColor option. The HP EasyColor option is enabled by default in the HP PCL 6 print driver, so you do not need to make manual color adjustments. To disable the option so you can manually adjust the color settings, open the Color tab, and click the HP EasyColor check box to clear it. ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 122
diagnostic tools. This is the HP Instant Support Web site, where you can find interactive tools and contacts for troubleshooting. ● Support and troubleshooting. This is the main Web site for HP LaserJet Enterprise 500 color M551 product support. 106 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 123
● Product manuals. View or download HP LaserJet Enterprise 500 color M551 product manuals. ● Check for driver updates. Automatically check your print drivers to see whether the correct and most up-to-date print drivers are installed. ● Color printing access/usage. Find information about enabling and - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 124
specify the paper size in each input tray. The HP LaserJet Enterprise 500 color M551 product supports more than one source of paper. You can assign a can use the Form to Tray Assignment setting to specify, in the driver, the paper size that is loaded into each available input tray. The - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 125
imposed on the Paper/Quality tab. Font Substitution Table Use the plus (+) symbol next to theFont Substitution Table settings to change the TrueType to printer font mapping and to install and remove external fonts for the product through the External Fonts option. External fonts can be soft fonts or - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 126
The HP Font Installer dialog box appears. 7. Type the name and path of the font metric file in the Printer Font File Location text box, or click Browse to locate the file on the computer. The font file names the HP Font Installer dialog box. 110 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 127
driver is installed. The HP LaserJet Enterprise 500 color M551 product has printing options that you can install and configure in this section. The following controls are available: ● Automatic Configuration ● Printer Status Notification ● Tray 3 ● Duplex Unit (for 2-Sided Printing) ● Allow Manual - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 128
LaserJet Enterprise color M551dn and the 5HP LaserJet Enterprise color M551xh product models. NOTE: The HP LaserJet Enterprise 500 color M551 product supports by default. Printer Hard Disk When this option is installed, the Job Storage option and the Mopier Mode are enabled in the print driver. Use - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 129
eliminates the extra step of using a photocopier. The HP LaserJet Enterprise 500 color M551 supports the transmit-once mopying feature when the Mopier Mode: setting on the Device Settings tab is Enabled. When you use the HP PCL 6 Print Driver, mopying is performed in one of two ways: either through - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 130
on the Device Settings tab to Disabled. Control collation through the print driver by selecting or clearing the Collated check box on the Advanced tab. mopier mode settings and collation settings in the software program and the driver. The first three columns show the settings; the last column, " - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 131
after the model name) together with specific information about each of the components. The information varies according to the HP LaserJet Enterprise 500 color M551 model number, driver, date, and versions. The About tab is shown in the following figure. Figure 3-24 About tab The About tab lists - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 132
116 Chapter 3 HP PCL 6 print driver for Windows ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 133
and removing the HP LaserJet Enterprise 500 color M551 printing-system software for Macintosh operating systems, as well as descriptions about the software and utilities. The chapter provides information about these topics: ● Determine the Mac driver version ● Supported operating systems for Mac - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 134
Determine the Mac driver version Mac OS X v10.5, v10.6, and v10.7 1. From the Apple menu , click the System Preferences menu side of the window. 3. Click the Options & Supplies button. 4. Click the General tab to view the driver version number. 118 Chapter 4 Mac OS X software and utilities ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 135
connection Supported printer drivers for Mac The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog the preset. These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 136
drivers are available for download from Apple Software Update. The installer CD does not support OS X v10.7 PDEs Printer This HTML-based help system replaces the Apple Guide help system that was provided with Mac OS installer. The HP LaserJet Enterprise 500 color M551 product uses previously installed - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 137
following directory: ● HP LaserJet Enterprise 500 color M551 ● Doocuments Install the HP LaserJet printing-system software for the Macintosh OS Topics: ● General installation instructions ● Mac OS X installation ● Setup instructions General installation instructions 1. Insert the Macintosh printing - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 138
onscreen instructions to the network cable to the network port. 1. Insert the HP LaserJet Enterprise 500 color M551 printing-system software CD in the CD-ROM drive. NOTE: If In the HP LaserJet installer browser screen, double-click the Documents icon to gain access to the product user guide. You can - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 139
3. In the HP LaserJet installer browser screen, double-click the product icon to open the installer program Introduction dialog. Figure 4-2 Mac installer Introduction dialog ENWW Mac OS X installation instructions 123 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 140
4. Click the Continue button. The Software License Agreementdialog appears. Figure 4-3 Mac installer Software License Agreement dialog 5. You can save or print the license file by clicking the Save button or the Print button. 6. Read the software license agreement, and then click the Continue file. - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 141
7. Click the Disagree button to end the installation and close the installer, or click the Agree button to continue the installation. Figure 4-5 Mac installer Select a Destination dialog ENWW Mac OS X installation instructions 125 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 142
8. Select the destination for the software installation and click Continue. The Installation Type dialog appears. Figure 4-6 Mac installer Installation Type dialog 126 Chapter 4 Mac OS X software and utilities ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 143
check boxes in the Package Name list to select the printing-system components to install, and then click the Install button. ENWW Mac OS X installation instructions 127 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 144
10. An authentication dialog appears. Type the required user name and password, and then click the OK button. Figure 4-8 Mac installer authentication dialog 11. The Installation dialog appears. A progress bar shows the percentage of the installation progress that has been completed. Allow the - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 145
12. The Add Printer dialog appears. Click the Add Printer... button to add your printer to the list of available printers. ENWW Mac OS X installation instructions 129 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 146
dialog Click the Close button to exit the installer. Setup instructions This section contains information about the following topics: ● Setting up a printer with Mac OS X v10.5, v.10.6 ● Troubleshooting the product setup Setting up a printer with Mac OS X v10.5, v.10.6 Complete these steps after - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 147
not appear in the field, see Troubleshooting the product setup on page 133. If you are installing the product using a network connection, continue with the following steps. 4. Max OS X 10.5 and 10.6: Click the plus symbol in the Printer List to open the Printer Browser screen. 5. You can use either - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 148
Color LaserJet Page 1 v. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually manually configure the IP address. d. Type the IP address into the Address field on the add printer and Supplies button, then click the Driver button. 7. In Mac OSv 10.5 and v10 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 149
driver screen, click Continue. The product name appears in the Printer List and the setup is complete. Troubleshooting the product setup If the product does not appear in the printer the problem, delete the incorrect print queue, click Add, choose the product from the list, and then browse manually - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 150
code for the language that you are using. ● Mac OS X v10.5, v10.6, and v10.7:Select Macintosh HD, then go to the following directory Library/Printers/PPDs/Contents/Resources. NOTE: In Finder, if Macintosh HD is not viewable in the list, go to Finder/ Preferences/Sidebar/Devices/ and then select Hard - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 151
. Use IP, Bonjour or Rendezvous to enable the HP Printer Utility. The following topics are discussed: ● Access to the HP (Printer) Utility ● Information and Support area ● Printer Settings Click the HP Support button to go to the HP Online Support Web site for more help on any of these topics - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 152
2. The main HP Utility screen appears. Click the product in the Devices list. Figure 4-12 HP Utility main screen The following sections describe the screens and features that are available in the HP Utility. 136 Chapter 4 Mac OS X software and utilities ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 153
the scroll button to see information about the color toner cartridges. On the Supplies Status screen, click Media to see the status of the trays. You can also order supplies at anytime by clicking Supplies in the toolbar on the HP Print Utilities main screen. ENWW HP Printer Utility for Mac 137 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 154
Device Information In the Information And Support section of the HP Utility, click Device Information to find the product Service ID (if assigned), the firmware version (FW Version), and the Serial Number. Figure 4-14 Device Information screen The product configuration page shows other settings; - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 155
in the File Upload screen of the HP Printer Utility. Click Upload. Upload Fonts In the Information And Support section of the HP Utility, click Upload Fonts to gain access to fonts that you can upload to the HP LaserJet Enterprise 500 color M551 product. Figure 4-16 Upload Fonts screen The drop - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 156
HP ePrint Center Simplified printing for internet connected products from anywhere. For instructions on how to enable HP Web Servies and configure HP ePrint, go to: www.eprintcenter.com Figure 4-17 HP ePrint Center screen Update Firmware NOTE: - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 157
file, you are ready to begin the update process. Complete the following steps: 1. In the Information And Support section of the HP Utility, select Update Firmware, click Choose, browse to firmware upgrade file, and then the print job. Figure 4-19 Commands screen ENWW HP Printer Utility for Mac 141 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 158
Printer cartridges, image transfer/fuser kits, and the toner collection unit. The Supplies Management screen also allows actions for the product to take when the black cartridge, color cartridges, or other parts or kits, are At Very Low new settings. 142 Chapter 4 Mac OS X software and utilities ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 159
. The screen shows the paper handling devices on the product and allows configuration. The HP LaserJet Enterprise 500 color M551 supports three paper-handling devices: ● HP LaserJet 500-sheet 5-bin Mailbox ● HP 500-Sheet Stapler/Stacker ● HP 500-Sheet Stacker ENWW HP Printer Utility for Mac 143 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 160
the product behavior when the staple cartridge runs out of staples. Duplex mode For the HP LaserJet Enterprise 500 color M551dn and HP LaserJet Enterprise 500 color M551xh product models, the Printer Settings section includes a Duplex Mode setting. Click this setting to open the Duplex Mode screen - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 161
box. This box is clear by default. 2. Click Apply Now to enable printing on both sides of the page. Protect Direct Ports In the Printer Settings section of the HP Utility, select Protect Direct Ports to disable printing over USB and parallel ports. JetDirect, embedded network connectivity, and third - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 162
Stored Jobs In the Printer Settings section of the HP Utility, select Stored Job to change the Enable Job Storing setting. This setting is selected by default. Click to clear - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 163
the Printer Settings Select Configuration, to modify the following settings: ● DHCP ● BootP ● Manual You can also use this screen to modify the following settings: ● Name ● IP Address ● Subnet Mask ● Default Gateway To save new settings, click Apply Now. To view and change other network settings, - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 164
. Bonjour is enabled by default. The following options are available in the The highest priority service drop-down menu: ● Port 9100 ● IPP ● LPD-RAW ● LPD-TEXT ● LPD-AUTO ● LPD-BINPS (default) After you select a new setting, click Apply Now to save it. 148 Chapter 4 Mac OS X software and utilities - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 165
In the Printer Settings section of the HP Utility, select Additional Settings to gain access to the HP EWS. Figure 4-28 Additional Settings screen To open the HP EWS, click Open Embedded Web Server. For information about HP EWS settings, consult the HP EWS online help. ENWW HP Printer Utility for - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 166
150 Chapter 4 Mac OS X software and utilities ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 167
5 Engineering details Introduction This chapter presents engineering detail for the following topics: ● Paper attributes and commands ● File to E-mail utility ENWW Introduction 151 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 168
for Tray 2. NOTE: The HP LaserJet Enterprise 500 color M551 products support Tray 1, Tray 2, and Tray 3. Table 5-1 Paper-source commands Input source PCL 5 PCL 6 Esc&l#H ubyte # MediaSource Automatically select NA NA Printer auto select 7 1 Manual feed in tray 1 2 2 Tray 1 (100 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 169
& 11 Wd Letterhead Esc& 13 Wd Transparency1 Esc& 11 Wd Prepunched Esc& 7 Wd Labels Esc& 5 Wd Bond Esc& 9 Wd Recycled Esc& 6 Wd Color Esc& 6 Wd Light Esc& 13 Wd Interpaperte Esc& 6 Wd Heavy Esc& 12 Wd Extra Heavy Esc& 11 Wd Cardstock2 Esc& 6 Wd Rough - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 170
data files to an email that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with utility is not successful for any reason (for instance, if you cancel the new message or you are using Web-based e-mail software), all the files are - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 171
, driver support for 14 autoconfiguration, Enterprise about 14 B bidirectional communication about 14 Enterprise AutoConfiguration drivers 99 Neutral Gray settings 102 None 104 Photo (Adobe RGB 1998) setting 103 Photo (sRGB) setting 103 Vivid setting 104 color change default settings, manually - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 172
16 HP Web Jetadmin Driver Configuration 17 support guide 17 HP Embedded Web Server general configuration 20 HP Printer Utility, accessing from 149 information pages 19 Macintosh support 120 network settings 22 other links list 22 print tab 20 security settings 21 troubleshooting tools 21 HP Embedded - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 173
94 Personal Job setting 93 PPDs, Macintosh troubleshooting 133 preview image 52 print driver supported operating systems 11 print drivers About tab contents 115 Advanced Printing Features settings, print drivers 56 Advanced tab content 54 Allow Manual Duplexing setting, Device Settings tab 112 - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 174
95 print on both sides 84 automatically 85 manually 85 Tray 3 112 print pages on different paper settings 73 print tab HP Embedded Web Server 20 Printer Dialog Extensions (PDEs) 120 printer drivers (Mac) changing settings 119 Printer Status Notification 112 Printing Preferences tab set 51 printing - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 175
software 3 HP Web Jetadmin, downloading 22 Internet Services options, Services tab 106 other OS support links 29 WIA driver 10 Windows components, software 10 drivers supported 10 installation options 30 Windows operating systems change driver settings 50 Windows OS directory structure, software CD - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 176
160 Index ENWW - HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 177
- HP LaserJet Enterprise 500 | HP LaserJet Enterprise 500 Color M551 - Software Te - Page 178
© 2011 Hewlett-Packard Development Company, L.P. www.hp.com
LASERJET ENTERPRISE 500 COLOR
Software Technical Reference
M551n
M551dn
M551xh