HP M3035 Service Manual - Page 211
Does the job print as expected?, Auto-Continuable Events
UPC - 883585038466
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7. Does the job print as expected? YES Go to step 8. NO Print is garbled, or ● only a portion of the page prints. ● ● ● ● ● Printing stops in the ● middle of the job. ● Print speed is slower ● than expected. ● ● ● A control-panel ● setting is not taking effect. The print job is not ● formatted correctly. ● ● ● Media does not feed ● correctly or is damaged. ● ● Print-quality ● problems occur. ● ● Make sure that you are using the correct printer driver. (See the user guide.) The data file that was sent to the device might be corrupt. To check, try printing the file to another device (if possible), or try a different file. Check the interface cable connections. Test the cable by trying it on another computer (if possible). Replace the interface cable with a high-quality cable (see Parts and diagrams on page 269). Simplify the print job, print at a lower resolution, or install more device memory. You might be missing a device message that could help you solve the problem. On the Warning/ Error Behavior submenu (of the Device Behavior menu) at the device control panel, temporarily turn off the Clearable Warnings and Auto-Continuable Events settings. Then, print the job again. Stop might have been pressed. Check that the power supplied to the device is steady, and that it meets device specifications. (See Electrical specifications on page 328.) Simplify the print job. Add more memory to the device. Turn banner pages off. (See the network administrator.) Note that slower speeds should be expected if you are printing narrow paper, printing from tray 1, using the HIGH 2 fuser mode, or if you have set Small Paper Speed to SLOW. Check settings in the printer driver or program. (The printer driver and program settings override control-panel settings.) Check that you are using the correct printer driver. (See the user guide.) Check the program settings. (See the program online Help.) Try a different font. Downloaded resources might have been lost. You might need to download them again. Make sure that the media is loaded correctly and that the guides are not too tight or too loose against the stack of media. If you are having problems printing custom-size paper, see the user guide. If pages are wrinkled or curled, or if the image is skewed on the page, see Troubleshoot printquality problems on page 248. Adjust the print resolution. (See the user guide.) Check that Resolution Enhancement Technology (REt) is on. (See the user guide.) Go to Troubleshoot print-quality problems on page 248. ENWW Troubleshooting process 199