HP M3035 Service Manual - Page 243

Troubleshooting menu Administrators can use this menu to isolate parts and to troubleshoot jam and print-quality issues. The following section lists the settings and their possible values in the Troubleshooting menu. Table 6-3 Troubleshooting menu Menu item Event Log Sub-menu item Calibrate Scanner Fax T.30 Trace T.30 Report When to Print Report Fax Transmit Signal Loss Fax V.34 Fax Speaker Mode Values Description Print (button) Use this feature to show the 50 most recent events in the event log. Calibrate Touch Print to print the full event log. Use this feature to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. Never auto print Print after any fax job You might need to calibrate the scanner if it is not capturing the correct sections of scanned documents. Use this feature to print or configure the fax T.30 trace report. T.30 is the standard that specifies handshaking, protocols, and error correction between fax machines. Print after fax send jobs Print after any fax error Print after send errors only Print after receive errors only A value between 0 and 30. Use this feature to set loss levels to compensate for phone line signal loss. You should not modify this setting unless requested to do so by an HP service representative because it could cause the fax to stop functioning. Normal (default) Off Normal (default) Diagnostic Use this feature to disable V.34 modulations if several fax failures have occurred or if phone line conditions require it. This feature is used by a service technician to evaluate and diagnose fax issues by listening to the sounds of fax modulations. ENWW Troubleshooting tools 231