HP Nw9440 HP Compaq nx9420, nw9440 Notebook PC - Getting Started - Enhanced fo - Page 33
Is software functioning abnormally?, Start > Turn Off, Computer > Restart
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Troubleshooting Is software functioning abnormally? If the software becomes unresponsive or responds abnormally: ■� Restart the computer: ❏� In Windows XP Home, select Start > Turn Off Computer > Restart. ❏� In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a domain, the button you click will be called Shut Down instead of Turn Off Computer.) If you cannot restart the computer using these procedures, refer to the next section, "Is the computer turned on, but is not responding?" ■� Run a virus scan. For information about using the antivirus resources on your computer, refer to "Protect the computer from viruses" in the Chapter 2, "Next steps." 3-4� Getting Started
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Troubleshooting
Is software functioning abnormally?
If the software becomes unresponsive or responds abnormally:
■
Restart the computer:
❏
In Windows XP Home, select
Start > Turn Off
Computer > Restart
.
❏
In Windows XP Professional, select
Start > Turn Off
Computer > Restart > OK
. (If you have been registered
to a domain, the button you click will be called Shut
Down instead of Turn Off Computer.)
If you cannot restart the computer using these procedures,
refer to the next section, “
Is the computer turned on, but is not
responding?
”
■
Run a virus scan. For information about using the antivirus
resources on your computer, refer to “
Protect the computer
from viruses
” in the Chapter 2, “
Next steps
.”
3–4
Getting Started