HP P4014n HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us
HP P4014n - LaserJet B/W Laser Printer Manual
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- HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 1
HP LaserJet P4010 and P4510 Series Printers Embedded Web Server User Guide - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 2
- HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 3
HP Embedded Web Server User Guide - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 4
set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademarks and credits Adobe® and PostScript® are - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 5
through the HP Embedded Web Server 6 2 Viewing product status from the HP EWS Information Print ...20 Printing a file or updating firmware from the Print screen 21 3 Configuring the product from the Settings screens Configure Device ...23 Using the menus on the Configure Device screen 24 Tray - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 6
Overview ...51 5 Using the Other Links as a resource hp instant support ...53 How hp instant support works 53 Information you can get from hp instant support 54 Shop for Supplies ...54 Product Support ...55 Show Me How ...56 My Service Provider and My Service Contract 56 Index ...57 iv ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 7
of tables Table 1-1 HP Embedded Web Server ...6 Table 2-1 Device Status ...10 Table 2-2 Configuration Page ...12 Table 2-3 Supplies Status Page ...13 Table 2-4 Event Log Page ...14 Table 2-5 Usage Page ...16 Table 2-6 Print page ...20 Table 3-1 Configure Device ...23 Table 3-2 Tray Sizes/Types ...25 - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 8
vi ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 9
List of figures Figure 1-1 Enter Network Password dialog box 5 Figure 1-2 Sample HP EWS screen ...6 Figure 2-1 Device Status screen ...10 Control Panel Snapshot screen ...19 Figure 2-8 Print screen ...20 Figure 3-1 Configure Device screen ...23 Figure 3-2 Tray Sizes/Types screen ...25 Figure 3-3 E- - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 10
viii ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 11
When products or devices are discussed in this guide, the information pertains to HP LaserJet printers or multifunction peripherals (MFPs), or HP Digital Senders. For specific information about the features that your printer, MFP, or digital sender supports, see the documentation that came with your - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 12
service), with up to 20 recipients on each of the four lists (if a permanent storage device is available). ● Select the language in which to display the HP EWS screens. ● Print to an HP product without having to install the product print driver /IP-based) network connection. ● An HP Jetdirect print - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 13
: http://[2001:0ba0:0000:0000:0000:0000:0000:1234] ● Host name: npiXXXXXX If you do not know the TCP/IP address for the product, you can find it by using the control-panel menu or by printing a configuration page. For instructions, see the user guide that came with your product. ENWW Opening the - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 14
customized by an IT administrator or a service provider. In a password-protected HP EWS, only the Information tab is available to users who do not log in by using the password. If no password has been set (which is the default), all of the tabs are visible. If a password has been set, you must log - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 15
user name, type your password, and then click OK. To log off as an administrator Use the following procedure to log off. 1. Click the Log Off link. 2. To complete the logoff, close the browser. CAUTION: If you do not close the browser, the connection to the product HP EWS continues to run and - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 16
left side of the screen. The following illustration and table provide information about the HP EWS screens. NOTE: The appearance of the HP EWS screens might differ from the illustrations in this user guide, depending on the product features and the settings that your IT administrator has established - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 17
order genuine HP supplies for your HP product. ● See My Service Provider and My Service Contract on page 56. Product Support Use product-specific help from the HP Web site to solve a problem. Show Me How View step-by-step instructions for performing printer tasks and solving problems. 6 Log - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 18
8 Chapter 1 Overview ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 19
screens available from the Information tab are for informational purposes only; you cannot configure the product from these screens. To configure the product through the HP EWS, see Configuring the product from the Settings screens on page 23. NOTE: Some products do not - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 20
non-HP cartridge is installed ● Unsupported cartridge 5 tray is completely empty. When the tray is empty, the status is Empty. When the tray is open, the status is Unknown when level information is not available. 7 Change Settings Opens the Configure Device screen, where you can change the paper - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 21
Configuration Page Use the Configuration Page screen to view current product settings, help troubleshoot problems, and verify the installation of optional accessories such as dual inline memory modules (DIMMs). The following illustration and table describe how to use this screen. - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 22
the Disable Direct Ports check box. To change security settings, go the Security screen under the Settings tab and select Configure Security Settings. Lists the size and type of media that is specified for each of the trays in the product. If a duplexing unit or any paper-handling accessories are - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 23
tabs and menus 2 Shop for Supplies link 3 Print Cartridge Information Information or capability that the area provides For more information, see Navigating through the HP Embedded Web Server on page 6. Use this feature to connect to a Web page that facilitates online ordering of supplies from - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 24
including jams, service errors, and other printer errors. The code for each event. Displays the firmware version that was in place when the event occurred on the printer. Shows a brief description of some events. Provides access to the HP support Web site for product-specific troubleshooting - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 25
Usage Page The Usage Page screen gives a page count for each size of media that has passed through the product, as well as the number of duplexed pages. The total is calculated by multiplying the sum of the print count values by the Units value. ENWW Usage Page 15 - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 26
The information on this screen can be used to determine how much toner or paper to keep on hand. The following illustration and table describe how to use this screen. Figure 2-5 Usage Page screen 16 Chapter 2 Viewing product status from the HP EWS Information screens ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 27
to pages that are printed as part of a duplexed print job, but which are blank on the second side. 5 Fuser Modes & Paper Path Usage Indicates the different print modes that have been used for monochrome (actual) (black-and-white) print jobs. 6 Historical Printer Coverage Indicates the average - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 28
The product name, printer model, and printer serial number are generated automatically. You can configure the other information on this screen from the Device Information screen on the Settings tab. Figure 2-6 Device Information screen 18 Chapter 2 Viewing product status from the HP EWS Information - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 29
product control-panel display as if you were standing at the product. Because this view shows the product status, it can help you troubleshoot problems with the product. NOTE: The appearance of the screen might vary, depending on your product. Figure 2-7 Control Panel Snapshot screen ENWW Control - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 30
one file at a time from a product that supports the HP EWS. This feature is especially useful if you are a mobile user, because you do not have to install the product's print driver in order to print; you can print anywhere at any time. You can print print-ready files, such as documents that have - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 31
a file that is located on your laptop, computer, or a network file server. Printing a file or updating firmware from the Print screen Use the following procedure to print a file or update product firmware from the Print screen. 1. Select a file that resides on your machine or on your network, and - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 32
22 Chapter 2 Viewing product status from the HP EWS Information screens ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 33
your computer. Configure Device You can use the Configure Device screen to print device information pages and configure the device remotely. The menus on from the HP EWS. See the documentation that came with your device for more information about the different menus that your device supports. The - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 34
Select the check box for the information page that you want to view or print, and then click Apply. NOTE: Print drivers and software programs frequently override selections that are made on the Paper Handling menu. For more information, see the user guide that came with your product. Any changes are - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 35
the screen Information or capability that the area provides 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 6. 2 Tray Sizes and Tray Use these menus to select the default paper sizes and types for each tray on the Types product. ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 36
Callout Area on the screen 1 HP EWS tabs and menus 2 Outgoing information, see Navigating through the HP Embedded Web Server on page or AutoSend features. 1. Find the TCP/IP address or fully-qualified domain name of the EWS uses the SMTP server TCP/IP address to relay e-mail messages to - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 37
3. Type the SMTP server TCP/IP address or the fully-qualified domain name found in step 1 server requires authentication, select the Enable SMTP Authentication check box and type the username and password (optional). 6. Click Apply to save the changes. Configuring the return e-mail address When you - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 38
be responsible for ordering print cartridges or fixing jams, and could receive advanced warning when toner is low or a jam occurs. Similarly, the long-life supplies might be handled by an external service provider, who could receive alerts about performing product maintenance, loading the front or - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 39
Area on the screen 3 Edit 4 Test 5 Delete 6 New Destination List Information or capability that the area provides Click this button to make changes to the destination or destination list. Click this button to send a test alert to the destination or destination list. Click this button to - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 40
Using the Alerts screen with a product You can set up four different lists, with up to 20 recipients on each list. The Alerts - setup screen that appears when you click either Edit or New Destination List looks similar to the following illustration. Figure 3-5 Alerts - setup screen 30 Chapter 3 - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 41
. The threshold value for service alerts and for the paper-path alerts is a user-specified number of minutes. This is the amount of time that an event will be ignored before an e-mail alert message is sent. For example, you might want to set the threshold value for the "Tray Open" alert to 10 - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 42
and a third consisting of instant support information in a text file attachment destination list that you want to test. The following window appears. Figure 3-6 Alerts - test screen 2. Select if you would like to receive messages about any errors that are generated from the test alert (for example - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 43
service provider to provide you with services that include, but are not limited to, print-cartridge replacement, pay-per-page contracts, support 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 6. 2 Enable AutoSend Select this check box - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 44
type the number of days, weeks, months, or pages printed. 4. Configure up to 20 destinations using the format that appears on the screen. 5. To send device configuration and supplies status information to HP, select the Send to HP check box. 6. Click Apply. 34 Chapter 3 Configuring the product from - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 45
Jetdirect Security Configuration Wizard button allows you to Configuration Wizard button configure security settings for the device's HP Jetdirect print server. 3 Configure Security Settings The Configure Security Settings button allows you to configure security button settings for the device - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 46
must be set before a Secure Storage Erase operation can be performed. The file system password can be set in the File System Password section of the device's security settings page. See Configure Security Settings on page 37. NOTE: This button does not appear if the device does not - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 47
Configure Security Settings Use the Configure Security Settings screen to set the desired levels of security. The following illustration and table describe how to use this screen. Figure 3-9 Configure Security Settings screen ENWW Security 37 - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 48
bottom of the page. 4. An authorization dialog box appears. Use the new password to re-authenticate to the device. PJL (Printer Job Language) is a command language that enables some features of the printer such as banner pages. Setting the PJL password locks access to these PJL features. Set the PJL - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 49
print jobs. The erase operations are designed to add available space to the printer's hard disk drive, and to prevent unauthorized users from accessing confidential information from the printer's hard disk drive or other erasable storage device. NOTE: The File System Password changing the Security 39 - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 50
menus locked by the Minimum Menu Lock, plus the PRINT QUALITY MENU and the PAPER HANDLING MENU. ● Intermediate Menu Lock. All items in the following menus are locked out: ◦ PAPER HANDLING MENU ◦ CONFIGURE DEVICE MENU ◦ DIAGNOSTICS MENU ◦ SERVICE MENU NOTE: Intermediate Menu Lock is a stand-alone - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 51
● Reduce help desk calls ● Minimize troubleshooting visits ● Minimize consumable usage NOTE: If you use HP Web Jetadmin to configure your printer, HP recommends that you configure HP Jetdirect security settings with HP Web Jetadmin. As HP Jetdirect firmware is enhanced or revised, performance and - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 52
The following illustration describes how to use this screen. Figure 3-10 HP Jetdirect Security Configuration Wizard 42 Chapter 3 Configuring the product from the Settings screens ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 53
the left navigational bar. Four permanent links (hp instant support, Shop for Supplies, Product Support, and Show Me How) have already been or capability that the area provides For more information, see Navigating through the HP Embedded Web Server on page 6. Add a user-defined link. Lists the - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 54
that the area provides 4 Other Links hp instant support Connect to Web resources that help you to solve specific problems and determine what additional services are available for your product. (Detailed information, including serial number, error conditions, and status, is forwarded to - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 55
TCP/IP changes. The information that is typed here appears on the Device Information screen that can be opened from the Information tab. It also appears in e-mail messages that are sent from the product. This might be useful if you need to locate the product to replace supplies or fix a problem - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 56
in Browser Use this feature to detect which language is selected for your Web browser. Language The HP EWS screens appear in the same language. (this is the default) 3 View Pages in Printer Use this feature to detect which language is selected for the device control Language panel. The - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 57
Time Shows the product date and time when the EWS was opened. If either is incorrect, an IT administrator can change the information at the product control panel or through this HP EWS page. 3 Date/Time Format Click this button to open a screen where you can select the date and time format - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 58
Date/Time Format Use the Date/Time Format screen to select the formats you prefer for displaying the date (under Date Format) and time (under Time Format). The following illustration shows the Date/Time Format screen. Figure 3-15 Date/Time Format screen Clock Drift Correction Use the Date & Time - - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 59
with the network time server clock. 1. Select the Enable Clock Drift Correction check box. 2. In the Network Time Server Address field, type the TCP/IP address of the clock which you want to use for correction of the screen. For further information, see Date & Time on page 47. ENWW Date & Time 49 - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 60
Time screen Table 3-10 Wake Time Callout Area on the screen Information or capability that the area provides 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 6. 2 Wake Time Select one or more days on which to use the wakeup setting - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 61
on your network. The appearance and features of the screens available from the Networking tab differ, depending on the model and version of your HP Jetdirect print server. The following screen is similar to what you might see when you click Networking. From the left navigational bar, click the - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 62
network statistics that are stored on the print server, for network troubleshooting or optimization. ● View protocol information for all supported network connections. ● Open the HP Jetdirect Configuration page. ● Set the frequency at which the HP EWS checks the network status. For more information - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 63
product-specific information, such as interactive troubleshooting and ordering information for genuine HP supplies. Figure 5-1 Device Information screen by default in the Other Links box. hp instant support Hewlett-Packard Company offers hp instant support, an Internet-based support system that - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 64
serial number, error conditions, and product status) that will be forwarded. HewlettPackard treats this information as confidential. Information you can get from hp instant support The hp instant support Web site provides these tools for troubleshooting and for maintenance: ● Firmware and software - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 65
, you can accomplish these tasks and more: ● Find a list of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ● Obtain technical support. Solve a problem; find information to set up, install, and configure your product - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 66
● Load trays ● Load special media ● Print both sides ● Supported paper ● More Help If the computer has Internet access, select any of these items and click Go! to open the corresponding HP Web page. My Service Provider and My Service Contract The My Service Provider and the My Service Contract links - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 67
support 44, 55 HP Embedded Web Server defined 1 features 1 hp instant support 44, 53 HP Jetdirect print server 52 HP Jetdirect Security Configuration Wizard screen 41 HP Web Jetadmin 2 I Information menu 24 Information tab navigating 6 password protection 4 status screens 9 ink cartridge. See print - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 68
Paper Handling menu 24 passwords 4, 35 PDF files, printing 20 personalities 12 phone support 44, 55 plus sign, menus 24 power, setting wake time 50 print cartridges AutoSend feature 33 ordering 44, 54 status 10, 13 usage information 15 Print screen 20 print server, HP Jetdirect 52 printer languages - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 69
Size settings 25 Type settings 25 Tray Sizes/Types screen 25 trays accessory information 12 media status 10 settings 24 Usage Page 15 troubleshooting Configuration Page screen 11 Event Log Page 14 instant support 44, 53 product support 44, 55 U updating firmware 20 usage information, AutoSend 33 - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 70
60 Index ENWW - HP P4014n | HP LaserJet P4010 and P4510 Series Printers Embedded Web Server - Us - Page 71
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© 2007 Hewlett-Packard Development Company, L.P. www.hp.com
HP LaserJet P4010 and P4510 Series Printers
Embedded Web Server User Guide