HP Pavilion Desktop PC TP01-2000i User Guide - Page 45

Symptom, Possible solution, Driver, Update Driver, Roll Back Driver, Start, Get Help

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Table 8-8 Software symptoms and solutions (continued) Symptom Possible solution 4. Select the Driver tab. 5. To update a driver, select Update Driver, and then follow the on-screen instructions. - or - To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions. Microsoft System Restore If you have a problem that might be caused by software that you have installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually. IMPORTANT: Always use this System Restore procedure before you use the System Recovery procedure. For more information and steps, see the Get Help app. ▲ Select the Start button, and then select the Get Help app. Software program and hardware driver reinstallation Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available from the original source (for example, discs or the internet). NOTE: Some features might not be available on systems that are shipped without a version of Windows. For information and steps to uninstall a program, see the Get Help app. ▲ Select the Start button, and then select the Get Help app. Software troubleshooting 37

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Table 8-8
Software symptoms and solutions
(continued)
Symptom
Possible solution
4.
Select the
Driver
tab.
5.
To update a driver, select
Update Driver
, and then follow the on-screen instructions.
– or –
To revert to an earlier version of a driver, select
Roll Back Driver
, and then follow the on-screen
instructions.
Microsoft System
Restore
If you have a problem that might be caused by software that you have installed on your computer,
use System Restore to return the computer to a previous restore point. You can also set restore points
manually.
IMPORTANT:
Always use this System Restore procedure before you use the System Recovery procedure.
For more information and steps, see the Get Help app.
▲
Select the
Start
button, and then select the
Get Help
app.
Software program
and hardware
driver
reinstallation
Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available
from the original source (for example, discs or the internet).
NOTE:
Some features might not be available on systems that are shipped without a version of Windows.
For information and steps to uninstall a program, see the Get Help app.
▲
Select the
Start
button, and then select the
Get Help
app.
Software troubleshooting
37