HP Pro 3500 Micro Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 - Page 192

Solving Software Problems

Page 192 highlights

Solving Software Problems Most software problems occur as a result of the following: ● The application was not installed or configured correctly. ● There is insufficient memory available to run the application. ● There is a conflict between applications. ● Be sure that all the needed device drivers have been installed. ● If you have installed an operating system other than the factory-installed operating system, check to be sure it is supported on the system. If you encounter software problems, see the applicable solutions listed in the following table. Computer will not continue and the HP logo does not display. Cause Solution ROM issue - POST error has occurred. Observe the beeps and LED lights on the front of the computer. See Appendix A, POST Error Messages on page 128 to determine possible causes. See the Worldwide Limited Warranty for terms and conditions. 182 Appendix D Troubleshooting Without Diagnostics

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Solving Software Problems
Most software problems occur as a result of the following:
The application was not installed or configured correctly.
There is insufficient memory available to run the application.
There is a conflict between applications.
Be sure that all the needed device drivers have been installed.
If you have installed an operating system other than the factory-installed operating system,
check to be sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause
Solution
ROM issue - POST error has occurred.
Observe the beeps and LED lights on the front of the
computer. See Appendix A,
POST Error Messages
on page
128
to determine possible causes.
See the Worldwide Limited Warranty for terms and
conditions.
182
Appendix D
Troubleshooting Without Diagnostics