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HP Pro 3500 Micro Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 - Page 208

Front I/O and USB assembly, Backup and Restore

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Index A access panel removal and replacement 50 SFF removal and replacement 88 SFF spare part number 88 spare part number 22, 30, 50 access panel, locked 148 access panel, SFF spare part number 33, 38 audible codes 137 audio problems 163 B Backup and Restore 193 battery disposal 48 removal and replacement 85, 124 beep codes 137 booting options Full Boot 128 Quick Boot 128 C cable connections 63, 101 cable management 62, 100 cable pinouts SATA data 40 cautions AC power 42 cables 48 cooling fan 47 electrostatic discharge 42 keyboard cleaning 46 keyboard keys 46 CD-ROM or DVD problems 176 cleaning computer 45 mouse 47 safety precautions 45 CMOS backing up 141 clearing and resetting 142 computer cleaning 45 connecting drive cables 65 connections system board 63, 101 country power cord set requirements 127 Customer Support 144, 184 D disassembly preparation 49 SFF 87 drive connectors 65 drives connecting cables 65 installing 65 removal and replacement 64 SFF cable connections 103 SFF installation 103 SFF locations 102 E electrostatic discharge (ESD) 42 preventing damage 43 error codes 128, 137 messages 129 expansion card SFF installation 96 SFF removal 96 expansion card sockets 58, 96 expansion slot cover removing 59 replacing 60 F f11 recovery 195 fan power supply 47 removal and replacement 76 SFF spare part number 114 spare part number 26, 29, 76 fan sink removal and replacement 78 SFF spare part number 116 spare part number 26, 29, 78 fan sink, SFF spare part number 36, 39 fan, SFF spare part number 36, 39 features 1 flash drive problems 179 flashing LEDs 137 front bezel removal and replacement 51 SFF removal and replacement 90 SFF spare part number 90 spare part number 22, 51 front bezel, spare part number 30 front bezel, SFF spare part number 33, 39 front fan SFF removal and replacement 114 front I/O and card reader assembly SFF spare part number 111 spare part number 36, 39 Front I/O and USB assembly spare part number 26, 30, 72 front I/O device removal and replacement 72 198 Index

Section	Page
Product Features	11
Feature Overview	11
Microtower Components	12
Small Form Factor Components	13
Activating and Customizing the Software	14
Activating and customizing the software in Windows 7	14
Activating the Windows operating system	14
Downloading Windows 7 updates	15
Installing or upgrading device drivers	15
Customizing the monitor display	15
Activating and customizing the software in Windows 8	15
Activating the Windows Operating System	15
Downloading Windows 8 updates	16
Customizing the monitor display	16
Computer Setup (F10) Utility	17
Computer Setup (F10) Utilities	17
Using Computer Setup (F10) Utilities	18
Computer Setup—File	19
Computer Setup—Storage	20
Computer Setup—Security	23
Computer Setup—Power	27
Computer Setup—Advanced	28
Recovering the Configuration Settings	30
Illustrated parts catalog	31
Microtower Chassis Spare Parts	31
Computer Major Components	31
Cables	35
Misc Parts	36
Drives	37
Misc Boards	37
Sequential Part Number Listing	38
Small Form Factor (SFF) Chassis Spare Parts	43
Computer major components	43
Cables	45
Misc Parts	46
Drives	47
Misc Boards	47
Sequential Part Number Listing	47
Serial ATA (SATA) Drive Guidelines and Features	50
SATA Hard Drives	50
SATA Hard Drive Cables	50
SATA Data Cable	50
SMART ATA Drives	51
Routine Care and Disassembly Preparation	52
Electrostatic Discharge Information	52
Generating Static	52
Preventing Electrostatic Damage to Equipment	53
Personal Grounding Methods and Equipment	53
Grounding the Work Area	54
Recommended Materials and Equipment	54
Operating Guidelines	55
Routine Care	55
General Cleaning Safety Precautions	55
Cleaning the Computer Case	55
Cleaning the Keyboard	56
Cleaning the Monitor	56
Cleaning the Mouse	57
Service Considerations	57
Power Supply Fan	57
Tools and Software Requirements	57
Screws	57
Cables and Connectors	58
Hard Drives	58
Lithium Coin Cell Battery	58
Removal and Replacement Procedures – Microtower Chassis	59
Serviceability Features	59
Preparation for Disassembly	59
Access Panel	60
Front Bezel	61
Memory	62
DDR3-SDRAM DIMMs	62
Populating DIMM Sockets	63
Removing Memory Modules	64
Expansion Cards	66
Cable Management	72
Cable Connections	73
Drives	74
Installing Additional Drives	75
System Board Drive Connections	75
Removing an Optical Drive	80
Removing a Hard Drive	80
Front I/O and USB Panel Housing Assembly	82
Power Switch/LED Assembly	84
System Fan	86
Fan Sink Assembly	88
Processor	89
Power Supply	92
System Board	93
Battery	95
Removal and Replacement Procedures – Small Form Factor (SFF) Chassis	97
Preparation for Disassembly	97
Access Panel	98
Front Bezel	100
Memory	101
DDR3-SDRAM DIMMs	101
Populating DIMM Sockets	102
Removing DIMMs	103
Expansion Card	106
Cable Management	110
Cable Connections	111
Drives	112
Drive Positions	112
Removing Drives	113
Removing an Optical Drive	113
Removing the Hard Drive	115
Power Switch	119
Front USB Assembly	121
Fan Assembly	124
Fan Sink	126
Processor	128
Power Supply	130
System Board	132
Battery	134
Power Cord Set Requirements	136
General Requirements	136
Japanese Power Cord Requirements	136
Country-Specific Requirements	137
POST Error Messages	138
POST Numeric Codes and Text Messages	139
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	147
Password Security and Resetting CMOS	151
Resetting the Password Jumper	152
Clearing and Resetting the CMOS	152
Troubleshooting Without Diagnostics	154
Safety and Comfort	154
Before You Call for Technical Support	154
Helpful Hints	155
Solving General Problems	157
Solving Power Problems	161
Solving Hard Drive Problems	163
Solving Media Card Reader Problems	166
Solving Display Problems	168
Solving Audio Problems	173
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	177
Solving Hardware Installation Problems	179
Solving Network Problems	181
Solving Memory Problems	184
Solving Processor Problems	186
Solving CD-ROM and DVD Problems	186
Solving USB Flash Drive Problems	189
Solving Front Panel Component Problems	190
Solving Internet Access Problems	190
Solving Software Problems	192
Contacting Customer Support	194
HP PC Hardware Diagnostics	195
Why run HP PC Hardware Diagnostics	195
How to access and run HP PC Hardware Diagnostics	196
Downloading HP PC Hardware Diagnostics to a USB device	197
Backup and Recovery	198
Restoring and recovering in Windows 7	198
System Restore	198
System Recovery	198
System Recovery when Windows is responding	199
System Recovery when Windows is not responding	200
System recovery using recovery media	200
Creating recovery media	201
Using recovery media	202
Backup and recovery in Windows 8	203
Backing up your information	203
Performing a system recovery	204
Using the Windows recovery tools	204
Using f11 recovery tools	205
Using Windows 8 operating system media (purchased separately)	205
Specifications	206
MT Specifications	206
SFF Specifications	207

Match case Limit results 1 per page

Index

access panel

removal and replacement

SFF removal and

replacement

SFF spare part number

spare part number

22, 30, 50

access panel, locked

148

access panel, SFF

spare part number

33, 38

audible codes

137

audio problems

163

Backup and Restore

193

battery

disposal

removal and replacement

85,

124

beep codes

137

booting options

Full Boot

128

Quick Boot

128

cable connections

63, 101

cable management

62, 100

cable pinouts

SATA data

cautions

AC power

cables

cooling fan

electrostatic discharge

keyboard cleaning

keyboard keys

CD-ROM or DVD problems

176

cleaning

computer

mouse

safety precautions

CMOS

backing up

141

clearing and resetting

142

computer cleaning

connecting drive cables

connections

system board

63, 101

country power cord set

requirements

127

Customer Support

144, 184

disassembly preparation

SFF

drive connectors

drives

connecting cables

installing

removal and replacement

SFF cable connections

103

SFF installation

103

SFF locations

102

electrostatic discharge (ESD)

preventing damage

error

codes

128, 137

messages

129

expansion card

SFF installation

SFF removal

expansion card sockets

58, 96

expansion slot cover

removing

replacing

f11 recovery

195

fan

power supply

removal and replacement

SFF spare part number

114

spare part number

26, 29, 76

fan sink

removal and replacement

SFF spare part number

116

spare part number

26, 29, 78

fan sink, SFF

spare part number

36, 39

fan, SFF

spare part number

36, 39

features

flash drive problems

179

flashing LEDs

137

front bezel

removal and replacement

SFF removal and

replacement

SFF spare part number

spare part number

22, 51

front bezel,

spare part number

front bezel, SFF

spare part number

33, 39

front fan

SFF removal and

replacement

114

front I/O and card reader assembly

SFF spare part number

111

spare part number

36, 39

Front I/O and USB assembly

spare part number

26, 30, 72

front I/O device

removal and replacement

198

Index