HP ProBook 4525s Worldwide Limited Warranty and Technical Support - (3 Year) - Page 14

„ Subject to its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of all facilities, information, and systems determined necessary by HP to provide timely support „ Ensure that all manufacturers labels (such as serial numbers) are in place, accessible, and legible „ Maintain an environment consistent with product specifications and supported configurations Service Upgrades HP has a range of additional support and service coverage for your product that can be purchased locally. However, some support and related products may not be available in all countries. For information on availability of service upgrades and their prices, you may refer to the HP Care Pack lookup tool at http://www.hp.com/go/lookuptool/. To get an overview of the full support offering, please go to http://www.hp.com, select your country and type "Packaged Services" into the search bar. Initial Setup and Technical Support for Included Software Technical Support for your HP Software, HP pre-installed third-party software and third-party software purchased from HP, including initial setup support, is available from HP via multiple contact methods, including electronic media and telephone, for ninety (90) days from date of purchase. See "Contacting HP" for online resources and telephone support. Any exceptions to this will be specified in your End User License Agreement (EULA). Support includes assistance with: „ Answering your installation questions (how to, first steps, and prerequisites). „ Setting up and configuring the software and options supplied or purchased with HP Hardware Products (how-to and first steps). Excludes system optimization, customization and network configuration. „ Interpreting system error messages. 12 English