HP ProBook 5220m HP ProBook Notebook PC User Guide - Windows 7
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- HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 1
HP ProBook Notebook PC User Guide - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 2
the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 4
iv Safety warning notice - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 5
...16 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to a WLAN ...18 Roaming to another network 18 Using HP Mobile Broadband (select models only 18 Inserting a SIM ...19 Removing a SIM ...20 Using a Bluetooth wireless device ...22 Bluetooth and Internet Connection Sharing (ICS 22 v - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 6
Troubleshooting wireless connection problems 22 Cannot create a WLAN connection 22 Cannot connect to a preferred network 23 Network icon is not displayed 23 Current network security codes are unavailable 23 WLAN connection is very weak 24 Cannot connect to the wireless router 24 Connecting to - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 7
keyboard 41 4 Multimedia ...42 Multimedia features ...42 Identifying your multimedia components 42 Adjusting the volume ...43 Multimedia software ...44 Accessing your preinstalled multimedia software 45 Installing Initiating and exiting Hibernation 55 Using battery meter ...55 Using power plans - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 8
HP Power Assistant ...57 Starting HP Power Assistant 57 Using external AC power ...58 Connecting the AC adapter 58 Using battery power ...59 Finding battery information in Help and Support 59 Displaying the remaining battery charge 60 Inserting or removing the battery 60 Charging a battery - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 9
77 Using USB legacy support 77 Using an eSATA Memory modules ...86 10 Security ...90 Protecting the computer ...90 Using passwords ...91 Setting passwords in Windows 91 Setting passwords in Computer Setup 91 BIOS administrator password 92 Managing a BIOS administrator password 92 Entering a BIOS - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 10
Updating the BIOS ...105 Determining the BIOS version 105 Downloading a BIOS update 106 Updating programs and drivers 107 Using SoftPaq Download Manager 107 12 Backup and recovery ...109 Backing up your information ...110 Performing a recovery ...112 Using the Windows recovery tools 112 Using - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 11
15 Management and Printing ...128 Using Client Management Solutions 128 Configuring and deploying a software image 128 Managing and updating software 129 HP SSM (System Software Manager 129 Using the HP Universal Print Driver (select models only 129 Index ...130 xi - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 12
xii - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 13
tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Top components TouchPad Component (1) TouchPad off indicator Description To turn the TouchPad on and off, quickly - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 14
(4) QuickWeb light (5) Power light 2 Chapter 1 Features Description ● Off: the TouchPad is on. ● Amber: the TouchPad is off. To switch between active and inactive, quickly double-tap the TouchPad off indicator. On: Caps lock is on. ● On: FastLook is on. ● Off: FastLook is off. ● On: QuickWeb is on - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 15
and fingerprint reader Description ● White: An integrated wireless device, such as a wireless local area network (WLAN) device, HP Mobile Broadband Module (select models only), and/or a Bluetooth® device (select models only), is on. ● Amber: All wireless devices are off. ● On: The speaker sound - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 16
button to shut down the computer. NOTE: Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut Down command. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 17
in combination with a function key or the esc key. Displays the Windows Start menu. NOTE: This feature does not exist if you are using (3) Vent Description ● White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Produce sound. Enables airflow to - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 18
in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● Memory Stick Duo (adapter required - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 19
connected to the network. Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device. Connects an optional video or audio device, such as a high definition television, or any compatible digital or audio component. Identifying hardware 7 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 20
. It is normal for the internal fan to cycle on and off during routine operation. Provides access to the hard drive, 2 memory module slots, the wireless local area network (WLAN) module, and the HP Mobile Broadband Module (not supported by the Linux operating system). 8 Chapter 1 Features - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 21
display and initiates Sleep if the display is closed while the power is on. Records sound. On: The webcam is in use. Records audio and video and captures still photographs. Wireless antennas Your computer has at least two antennas that send and receive signals from one or more - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 22
, keep the area immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 23
Component (1) Power cord* (2) AC adapter (3) Battery *Power cords vary in appearance by country or region provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service tag-Provides important information, including the following - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 24
this information available when you contact technical support. The service tag label is affixed inside the battery bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is affixed - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 25
HP Broadband Wireless Module-A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator's base station. Mobile network operators install 11a supports data - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 26
. Network (disabled/ disconnected) Indicates that one or more of your network drivers are installed, no wireless connections are available or all wireless network devices are disabled by the wireless hotkey or HP Wireless Assistant, and no network devices are connected to a wired network. Using - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 27
Setup before it can be turned on or off using HP Wireless Assistant. NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled device. To view the state of the wireless devices, click the Show hidden icons icon, the arrow at - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 28
, connect to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, click Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, refer to Windows Help and Support. Click Start > Help and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 29
public areas, or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 30
is available through the following resources: ● Information from your ISP and the manufacturer's instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list of public WLANs near you, contact your ISP or search the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 31
on the code division multiple access (CDMA) telecommunications standard. You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer. Some mobile network operators require the use of - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 32
gently slide the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Turn the computer right-side up. 10. Reconnect external power. 11. Reconnect external devices. 12. Turn on the computer. Removing a SIM - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 33
7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Turn the computer right-side up. 10. Reconnect external power. 11. Reconnect external devices. 12. Turn on the computer. Using HP Mobile Broadband (select models only) 21 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 34
is a limitation of Bluetooth and the Windows operating system. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 35
driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. Cannot connect to a preferred network Windows to make a connection on a secure network. The Troubleshooting wireless connection problems 23 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 36
connected to your personal wireless router, review the router user guide for instructions on setting up the wireless router If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. 24 Chapter 2 Wireless - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 37
a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. Connecting to a local area network (LAN separately). In some countries or regions, a country- or region-specific modem cable adapter (purchased separately) is also required. Jacks for - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 38
in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter (purchased separately). To connect the modem to an analog telephone modem cable into the country- or region-specific modem cable adapter (2). 26 Chapter 2 Wireless, local area network, and modem - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 39
3. Plug the country- or region-specific modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location setting for the modem, - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 40
and Modem window is displayed.) 10. Do supported by a telephone line, dial a few digits on the telephone, and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse dialing. Tones indicate that the telephone line supports tone dialing. 28 Chapter 2 Wireless - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 41
To change the dialing mode in your current modem location setting, follow these steps: 1. Select Start > Devices and Printers. 2. Right-click the device that represents your computer, and click Modem settings. 3. Click the Dialing Rules tab. 4. Select your modem location setting. 5. Click Edit. 6. - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 42
keyboard Component (1) TouchPad off indicator (2) TouchPad (3) Left TouchPad control (4) Right TouchPad control Description ● When the TouchPad is active, the light is off. ● When the TouchPad is inactive, the light is amber. To switch between active and inactive, quickly Properties in Windows to - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 43
off The TouchPad is turned on at the factory. When the TouchPad is active, the light is off. To turn the TouchPad on or off, quickly double-tap the TouchPad off indicator. Navigating To move the pointer, touch and slide your finger across the TouchPad surface in the direction you want - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 44
Selecting Use the left and right TouchPad controls like the corresponding controls on an external mouse. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two or three fingers on the TouchPad at the same time as described in the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 45
4. Click Apply, and then click OK. NOTE: Your computer also supports additional TouchPad features that are disabled at the factory. To view and . Pinching/Zooming Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom in by placing two fingers together - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 46
motion (right for next, left for previous, up to start or play a presentation, or down to stop or end a presentation). 34 Chapter 3 Pointing devices and keyboard - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 47
on the computer. A USB mouse can also be connected to the system using the ports on an optional docking device or expansion product. Using the keyboard Using hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). The icons on the f1 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 48
then release both keys at the same time. Displaying system information Press fn+esc to display information about system hardware components and the system BIOS version number. In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 49
window Press fn+f2 to open the Print Options window of the active Windows application. Displaying battery status Press fn+f3 to display the battery status receiving video information from the computer. The following video transmission types, with examples of devices that use them, are supported by - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 50
brightness level incrementally. Turning wireless features on and off Press fn+f9 to turn the wireless feature on or off. Note that this hotkey cannot be used to establish a wireless connection. Muting and restoring to increase speaker volume incrementally. 38 Chapter 3 Pointing devices and keyboard - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 51
not support the Sleep state or Hibernation in Windows. For more information about setting up and using FastLook, refer to the FastLook software Help. Using keypads The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 52
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination. ● To change the function of a keypad key - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 53
of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 54
speakers for listening to music ● Integrated microphone for recording your own audio ● Integrated webcam that allows you to capture and share video ● Preinstalled multimedia software that allows you to play and manage your music and pictures ● Hotkeys that provide fast access to volume control - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 55
(2) Webcam (select models only) (3) Audio-out (headphone) jack/Audio-in (microphone) jack (4) Speakers (2) Description Records sound. Records audio and video and captures still photographs. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, or a headset. Also - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 56
◦ To increase volume, press fn+f12. ● Windows volume control: a. Click the Speakers icon in the notification area, at the far right and view pictures. The following sections provide details about preinstalled multimedia software and installing multimedia software from a disc. 44 Chapter 4 Multimedia - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 57
disc into a connected external optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do internal microphone or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 58
install any drivers required by the external device. NOTE: A driver . 4. When the Sound window opens, click the Sounds support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display. NOTE: To transmit video - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 59
end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press f4 on the computer to switch the image between the display devices connected to the computer. Configuring audio for HDMI - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 60
Start > Computer. You will see a list of all the devices installed on your computer, including a connected external optical drive. Playing music NOTE . 1. Turn on the computer. 2. Press the release button (1) on the external optical drive bezel to release the disc tray. 3. Pull out the tray (2). - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 61
dialog box opens and asks how you want to use the media content. Choose Windows Media Player, which is preinstalled on your computer. NOTE: After you insert a 1. Turn on the computer. 2. Press the release button (1) on the external optical drive bezel to release the disc tray. 3. Pull out the tray - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 62
the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the "+" sign next to DVD/CD-ROM drives. 3. Right-click the DVD drive for - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 63
, click Open Windows Explorer, and then navigate to the folder where the source files are stored. 6. Open the folder, and then drag the files to the drive that contains the blank disc. 7. Initiate the burning process as directed by the program you have selected. For specific instructions, refer to - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 64
software enables you to experiment with the following features: ● Video-Record and play back webcam video. ● Audio-Record and play back audio. ● Streaming video-Use with instant message software solutions that support UVC (Universal Video Class) cameras. ● Snapshots-Take still photos. 52 Chapter - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 65
program before starting a video conversation. ● The webcam may not work properly across some network firewalls. NOTE: If you are having trouble viewing or sending shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker. For information about using the webcam - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 66
memory. Exiting Sleep is faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery in Hibernation. NOTE: When HP 3D DriveGuard has parked a can be changed using Power Options in Windows® Control Panel. With the computer - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 67
, you must enter your Windows password before your work will return to the screen. Using battery meter The battery meter icon is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 68
Options, and then select a power plan from the list. Customizing power plans 1. Click the battery meter icon in the notification area, and then click More power options. - or - Select and then follow the on-screen instructions. If not, go to step 5. 5. Click Save changes. 56 Chapter 5 Power - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 69
settings to optimize your computer's power consumption and battery charge. HP Power Assistant provides tools and information to help HP Power Assistant To start HP Power Assistant when Windows is running: Select Start > All Programs > HP > HP Power Assistant. - or - Press fn+f3. - or - Click the HP - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 70
computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft. ● When you are charging or calibrating a battery ● When you are installing or modifying system software ● When you are writing information to a CD or DVD - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 71
Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 72
down the computer through Windows before removing the battery. To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery into the battery bay (1) until the battery release latch (2) clicks. 3. Slide the battery lock (3) to the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 73
or cooler than room temperature. To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: ● If you are charging a new battery, charge it fully before turning on the computer. ● Charge the battery until the battery light turns off. NOTE: If the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 74
is not charging. ● Off: The battery is fully charged, in use, or not installed. Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 75
once a month. It is also not necessary to calibrate a new battery. Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft. NOTE: The battery charges whether the computer is off or in use, but it charges faster when the computer is off. To fully - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 76
on the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off. 2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned off. Step 5: Reenable Hibernation and Sleep CAUTION - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 77
remove the battery and store it separately. To prolong the charge of a stored battery, place it in a cool, dry place. NOTE: A stored battery should be one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 78
external power. To test the AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter to the support for information on obtaining a replacement AC power adapter. Select Start > Help and Support , the recommended procedure is to use the Windows Shut Down command. To shut down the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 79
emergency procedures in the sequence provided: ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. Shutting down the computer 67 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 80
memory. Because an SSD has no moving parts, it generates less heat than a hard drive. To view the drives installed on the computer, select Start > Computer. NOTE: Windows tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 81
bay. Do not type on the keyboard or move the computer while an optional external optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media. Avoid exposing - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 82
the night or another time when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a month. You may set Disk for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. For - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 83
battery power. A short time after the end of one of these events, HP installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard. For more information, refer to the HP 3D DriveGuard software Help. Identifying HP show the most up-to-date status for the drive. - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 84
privileges for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. - or - Select Start > Control Panel > Hardware and Sound - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 85
computer upside down on a flat surface, with the battery bay toward you. 6. Remove the battery. 7. Slide the service access door latches (1) inward. Slide the service access door toward the battery bay. Then lift up the forward edge of the service access door and remove the door (2). 8. Disconnect - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 86
up the hard drive tab (3), and then lift the hard drive out of the service access bay. To install a hard drive: 1. Pull up the hard drive tab (1) and insert the hard drive into the service access bay. 2. Tighten the 3 hard drive screws (2). 3. Connect the hard drive connector cable (3). 4. Align - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 87
5. Press down on the door (2) until the until the release latch (3) clicks. 6. Slide the lock latch (4) to the right to lock the door into place. NOTE: You can identify the lock latch by the red marking on the latch. 7. Replace the battery. 8. Turn the computer right-side up. Replacing a hard drive - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 88
such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 89
the device. Using USB legacy support USB legacy support (enabled by default) permits the following actions: ● Using a USB keyboard, mouse, or hub connected to on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then follow the on-screen instructions. Your - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 90
as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Connecting an eSATA device CAUTION: To prevent damage to an eSATA - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 91
Removing an eSATA device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove an eSATA device. CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. To remove an eSATA device: 1. Click the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 92
by connecting the drive to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the powered USB port. USB information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 93
or DVD) There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Using optional external drives 81 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 94
the disc tray and place the disc in a protective case. When the disc tray does not open 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 95
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 96
digital media-equipped cameras and PDAs as well as with other computers. The Media Card Reader supports the following formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 97
digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. To remove a digital card: a. Click the Safely Remove Hardware and Eject Media icon card, press in on the card (1) to release it, and then remove it from the slot (2). Using Media Card Reader cards 85 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 98
the service access door. The memory capacity of the computer can be upgraded by replacing the existing memory module or adding a second memory module. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 99
(1) inward. Slide the service access door toward the battery bay. Then lift up the forward edge of the service access door and remove the door (2). 8. Remove the existing memory module: a. Pull apart the retention clips (1) at the sides of the memory module. The memory module tilts up. CAUTION - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 100
applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 10. Align the tabs on the service access door (1) with the notches in the service access bay. 11. Slide the service access door down (2) until the release latch (3) clicks. 88 Chapter - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 101
12. Slide the lock latch (4) to the right until it locks. NOTE: You can identify the lock latch by the red marking on the latch. 13. Replace the battery. 14. Turn the computer right-side up. 15. Reconnect external power and external devices. 16. Turn on the computer. 89 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 102
to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Your computer supports CompuTrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, CompuTrace can track the computer if the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 103
password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support. Setting passwords in Computer Setup BIOS administrator passwords BIOS administrator password Function Protects access - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 104
is not interchangeable with a Windows administrator password, although both passwords can be identical. ● It is not displayed as it is set, entered, changed, or deleted. ● It must be set and entered with the same keys. For example, a BIOS administrator password set with keyboard number keys will not - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 105
message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Change in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 106
message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > , type the user password again to confirm, and then press enter. 10. To confirm DriveLock protection on the drive you have selected, type DriveLock - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 107
message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 108
the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or , and then follow the on-screen instructions. - or - Use the arrow a BIOS administrator the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or instructions. - or - Use the arrow keys to select - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 109
Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 110
message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select a menu: Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 111
of system information: ● Identification information about the computer model and the batteries ● Specification information about the processor, memory, ROM, video revision, keyboard controller revision, and wireless identification numbers To view this general system information in Computer Setup - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 112
to date. the problem, reconfigure installed on the computer, observe these guidelines: ● Run Windows Update monthly to install the latest software from Microsoft. ● Obtain updates, as they are released, from the Microsoft Web site and through the updates link in Help and Support. 100 Chapter 10 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 113
networks, and critical data. For more information, refer to the HP ProtectTools online Help. Installing a security cable NOTE: A security cable is designed to act key. NOTE: Your computer may look different from the illustration. The location of the security cable slot varies by computer model. - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 114
sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ● On the left side of the display Depending on your computer model, the fingerprint reader may be - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 115
in or connected, the HP ProtectTools Security Manager Setup wizard guides you through the process finger. 4. Click Next, and then follow the instructions on the screen. NOTE: When enrolling fingerprints through log on to Windows To log on to Windows using your fingerprint, follow these steps: - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 116
, and optional software and driver updates. You can manually check for updates at any time by selecting Start > Help and Support > Maintain and following the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates may be packaged in - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 117
the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 118
and driver downloads, type your computer model number in the product box, and then press enter. 3. Click your specific product from the models listed. 4. Click your operating system. 5. Follow the on-screen instructions to access the BIOS update you want to download. Make a note of the download date - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 119
. 8. If prompted to do so, restart your computer after the installation is complete. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number. Using this tool, you can - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 120
the only operating system that is displayed in the Product Catalog is Windows 7 Professional. b. To add other operating systems, change the filter settings in the Configuration Options window. Refer to the HP SoftPaq Download Manager software Help for more information. 3. In the left pane, click the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 121
files to restore the contents of your computer. Windows Backup and Restore provides the following options: ● Creating recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 122
. 2. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, support store more information than CDs, so using them for backup reduces the number of recovery Backup and Restore. 2. Follow the on-screen instructions to set up your backup, create a system - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 123
User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information. Backing up your information 111 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 124
system DVD (purchased separately)" section in this guide. 3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press f8 before the Windows operating system loads. 4. Select Startup Repair. 5. Follow the on-screen instructions. 112 Chapter 12 Backup and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 125
system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. If the HP Recovery partition is listed, restart - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 126
7 operating system DVD into the external optical drive before the Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. 114 Chapter 12 Backup and recovery - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 127
listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 128
of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4. Follow the on-screen instructions. 5. To save your changes and exit, click listed in this chapter may not be supported by your computer. 116 Chapter 13 Computer Setup - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 129
identification information for the computer and the batteries in the system. ● View specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers. Set or change the date and time on the computer. Display the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 130
BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enrollment Enable/disable HP computer. Automatic DriveLock Enable/disable Automatic DriveLock support. Disk Sanitizer Run Disk Sanitizer to - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 131
delay in seconds. ● Set the boot order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 132
/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable Multi Core CPU (enabled by default). ● Enable/disable Intel ® HT Technology (enabled by - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 133
default) To do this ● Enable/disable the wireless button state (enabled by default). ● Enable enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). ● sensor (enabled by default). ● Enable/disable the Notebook Multibay device (enabled by default). ● Enable/ - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 134
Select Set Security Level Restore Security Defaults To do this Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 122 Chapter 13 Computer Setup - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 135
: NOTE: Some of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card You can change the order in which the computer searches for a boot - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 136
of the screen. 2. Press f10 to enter BIOS Setup. 3. To enable bootable media in USB support. NOTE: The USB Port option must be enabled in order to use USB legacy support of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to quickly press f12. 124 Chapter 14 MultiBoot - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 137
and fails, it will not attempt to boot to the hard drive in the service access bay. Instead, it will try to boot to the next type of device as drive C, that CD-ROM drive becomes drive C and the hard drive in the service access bay becomes drive D. ● The computer will boot from a NIC device only if - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 138
" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select a device in Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 139
message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 140
software installed on the computer) ● Fault notification and recovery of certain system software and hardware components NOTE: Support for specific features further assistance with configuration management and troubleshooting, power management, and the recovery of system software. 128 Chapter - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 141
select models only) The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 142
55, 60 battery power 59 battery release latch 60 battery release latch, identifying 8 battery temperature 65 bays battery 8, 12 service access 8 BIOS administrator password 117 BIOS reset 117 BIOS update downloading 106 installing 106 BIOS version 105 Bluetooth device 13 Bluetooth label 12 boot - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 143
drives, boot order 119, 123 Dual Core CPU 120 DVD changing region setting 50 HP 3D DriveGuard 71 installing 74 replacing 73 hard drive recovery 113 hardware, identifying 1 HDMI 37 HDMI port, identifying 7, 46 HDMI, connecting 46 headphones 43 Hibernation exiting 55 initiated during critical battery - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 144
5 keypad 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 Microsoft Certificate of Authenticity 12 regulatory 12 service tag 11 wireless certification 12 WLAN 12 LAN Power Save 119 LAN, connecting 25 language, changing in Computer Setup 118 latch, battery release 8 legacy support, USB - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 145
slots Media Card Reader 6 memory 86 security cable 7 SIM 19 SoftPaqs, downloading 107 software BIOS update 106 Client Management Solutions 128 critical updates 100 deployment 128 Disk Cleanup 70 Disk Defragmenter 70 HP Connection Manager 15 HP Wireless Assistant 15 recovery 128 updates 129 updating - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 146
Web sites HP System Software Manager 129 HP Universal Print Driver 129 webcam tips 53 using 52 webcam light, identifying 9 webcam properties, adjusting 53 Windows 7 operating system DVD 113 Windows applications key, identifying 5 Windows logo key, identifying 5 wireless antennas 9 Wireless Assistant - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows 7 - Page 147
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