HP ProBook 6550b Worldwide Limited Warranty and Technical Support - (3 Year) - Page 16

How to Check Warranty and Support Entitlement, Response Times

Page 16 highlights

„ Operating system „ Third-party hardware or software „ Detailed questions How to Check Warranty and Support Entitlement You may check your warranty entitlement by entering your product model number and serial number at: http://www.hp.com/support/warranty-lookuptool HP Care Pack Services registration can be checked at: http://www.hp.com/go/lookuptool/ See the HP Web site at http://www.hp.com/support for updated information on service, support, and your product. Response Times Warranty delivery is based on the country or region where service is being requested, not where the unit was purchased. Response times are based on local standard business days and working hours. Unless otherwise stated, all responses are measured from the time the customer calls until HP has either established a mutually acceptable time for support to be performed, or HP has begun to provide support or remote diagnostics. Response times (including Next Business Day Warranty Service, if available) are based on commercially reasonable effort. In some countries and under certain supplier constraints, response time may vary. If your location is outside the customary service zone, response time may be longer or there may be an additional charge. Contact HP or your HP authorized service provider for response time availability in your area. 14 English

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14
English
±
Operating system
±
Third-party hardware or software
±
Detailed questions
How to Check Warranty and Support Entitlement
You may check your warranty entitlement by entering your product model
number and serial number at:
HP Care Pack Services registration can be checked at:
See the HP Web site at
for updated information
on service, support, and your product.
Response Times
Warranty delivery is based on the country or region where service is
being requested, not where the unit was purchased. Response times are
based on local standard business days and working hours. Unless
otherwise stated, all responses are measured from the time the customer
calls until HP has either established a mutually acceptable time for support
to be performed, or HP has begun to provide support or remote
diagnostics. Response times (including Next Business Day Warranty
Service, if available) are based on commercially reasonable effort. In
some countries and under certain supplier constraints, response time may
vary. If your location is outside the customary service zone, response time
may be longer or there may be an additional charge. Contact HP or your
HP authorized service provider for response time availability in your area.