HP ProLiant xw2x220c Administrator's Guide HP Session Allocation Manager (HP S
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- HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 1
Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 2
. Donating to OSI is one way to show your support. Part of the software embedded in this product is NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; All rights reserved. Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 Fifth Edition ( - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 3
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 4
iv About This Book ENWW - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 5
Minimize All Functions on HP SAM Connection Bar ........ 4 Support for RGS Senders Running HP SAM 16 HP SAM Web and SQL Server Requirements 16 HP SAM Registration Service Requirements 21 Access Device Requirements ...22 Thin Client ...22 Mobile Thin Client ...22 Desktop or Notebook PC 22 Blade - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 6
(SSL 29 Install and Validate the HP SAM Registration Service Software 29 Install the HP SAM Registration Service 30 Create the HP SAM Registration Service Configuration File 31 Start/Restart the HP SAM Registration Service 33 Test the HP SAM Registration Service 33 Install and Validate the - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 7
Time Limits for Remote Sessions 79 Appendix A Firewall Rules Web Server ...81 Clients ...81 Resources ...82 SQL Server ...82 Appendix B Frequently Asked Questions Appendix C Registration Service Error Codes Appendix D Glossary Index ...92 ENWW vii - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 8
viii ENWW - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 9
increasing agility and, in many cases, reducing total cost of ownership. Underlying HP Remote Client Solutions is a unified infrastructure that enables client deployment, session allocation, balancing of computing resources, and supports the business needs of a diverse set of users though the use of - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 10
(AKA Access Restrictions) on page 2 ● Authenticate Before Allocation on page 3 ● Switch To, Move, Minimize, and Minimize All Functions on HP SAM Connection Bar on page 4 ● Support for RGS Senders Running on a Non-default Port on page 4 ● Logoff Scheduler on page 4 Resource Reservations (AKA Access - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 11
reservation. A manual or scheduled synchronize operation has no effect on resource reservations. NOTE: This feature is only supported on resources using the operating system on the resource. NOTE: Previous versions of the HP SAM client cannot be used when this feature is enabled. This feature is - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 12
all resources in the specified roles. The feature supports very flexible time of day and frequency. Only supported on Windows-based resources. Key Features ● Allocation system to assign users to computing resources (such as blade PCs, workstation blades, or virtual machines) ● Self-registration of - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 13
a static connection. In Figure 1-1 HP SAM Configuration on page 5, HP SAM has been configured to statically connect user Tom to blade PC 1 with an IP address of dynamically connect to one of the three blade workstations supporting the role of "abcde." HP SAM uses HP Remote Graphics Software (RGS) or - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 14
client) requests a desktop session, the HP SAM client sends a request to the HP SAM Web server. a. If configured, HP SAM supports server failover. If the HP SAM Web server does not respond, the HP SAM client goes down the list to the next HP SAM Web server. b. The HP SAM client sends the user name - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 15
ENWW Overview 7 - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 16
server supports a browser interface to allow the HP SAM administrator to set up, configure, and administer HP SAM. The web server also creates and accesses a database in Microsoft SQL Server. ● HP SAM Registration Service-The HP SAM Registration Service (registration service or blade service) runs - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 17
to access any computing resource which supports a role of "abcde." Therefore, when Mai requests connection to an "abcde" computing resource, HP SAM automatically connects her access device to one of the three blade workstations (presuming one is available) supporting that role. ENWW Common Tasks - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 18
Example on page 10, we need to grant user Tom access to a specific computing resource. A blade PC has been configured to support Tom. 1. We assign blade PC 1 with an IP address of 15.2.76.100 to Tom. See To Assign Resources Manually on page 58. 2. To make sure Tom has a computing resource even if - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 19
specific location and resolution on the client monitor or monitors. Figure 1-4 Monitor Layout Example In Figure 1-4 Monitor Layout Example on page 11, user Lee has static access to two blade PCs. HP typically appear stacked on the default display. Support for roaming allows users to work from other - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 20
Figure 1-5 Monitor Offset Configuration Example 12 Chapter 1 Introduction ENWW - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 21
on the assumption that no more than 1% of users will attempt to connect within the same 30-second window. HP SAM Server, at minimum specification, has been shown to handle up to at least 500 blade requests within the same 3-second time slot without giving a denial. The results may vary based on the - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 22
account. You may want have more than one login if you want manual access to the HP SAM database without using the HP SAM service account. HP SAM needs many concurrent connections. HP SAM does not have control over the number of connections. Instead, the .NET Framework database engine decides whether - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 23
distribute the load between servers. Regionalization of Data Centers When placing users in one region and blades in another: ● As population size increases, the HP SAM Server should be local to the blades/resources as opposed to local to the users for the following reasons: ◦ Because the database of - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 24
of Windows 2003 or Windows 2008. NOTE: If the domain is using Windows 2008 domain functional level, you must install Service Pack 1 for Microsoft .NET Framework on the HP SAM server. ● HP SAM only supports domains in a single forest. ● HP SAM requires UPN names on all user accounts to enable certain - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 25
Pack 2 ● Windows Server 2003 R2, Web Edition, with Service Pack 2 ● Windows Server 2008, Standard Edition ● Windows Server 2008, Enterprise Edition ● Windows Server 2008, Web Edition NOTE: A 64-bit operating system is not supported on the HP SAM Server. You must install Microsoft .NET Framework - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 26
18 Chapter 2 Requirements ENWW - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 27
ENWW HP SAM Hardware and Software Requirements 19 - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 28
20 Chapter 2 Requirements ENWW - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 29
up the Log Maintenance Scheduler to frequently and regularly remove logs from the database. HP SAM Registration Service Requirements Hardware Requirements ● HP blade PC ● HP blade workstation series ● HP Personal Workstation NOTE: If you are running VMware virtual sessions using VMWare 3.X, refer to - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 30
Windows Embedded Standard operating system) ● HP t5135 thin client (with HP ThinConnect embedded operating system) ● HP t5145 thin client (with HP ThinConnect embedded operating system) ● HP gt7725 thin client with (with HP ThinPro GT operating system) ● HP gt7720 (with Windows XP Embedded operating - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 31
HP dc73 Blade Workstation Client ● HP gt7725 thin client Software Requirements ● Blade Workstation Client series with RGS Receiver and HP SAM client in the image Personal Workstation Clients Hardware Requirements ● HP Personal Workstation Software Requirements ● Windows XP Professional with Service - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 32
change the service account password for HP SAM if the password of the service account has been updated. Obtain Administrative Rights To fully install HP SAM, you must have the following administrative rights: ● Administrative rights on all computing resources (such as blade PCs) ● SQL administrative - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 33
so that the database structure will be updated to work with the latest version of HP SAM. 5. Upgrade HP SAM Registration Service on all computing resources, then restart the service (or the entire system). 6. Upgrade HP SAM clients. To shrink the database: 1. Truncate the Auditlog and History tables - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 34
Truncate Table Auditlog Truncate Table History d. Click Execute. You should see Command(s) completed successfully In the messages section. 2. Shrink the database: a. Open SQL Server Management Studio and expand the Databases folder. b. Right-click on SAM database, and select Tasks > Shrink > Files. - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 35
account is the owner (known as the HP SAM service account) of the HP SAM Web site and the HP SAM server service. The permissions required for this account are: ● Administrative rights on all computing resources (such as blade PCs) ● Administrative rights on the HP SAM Web server ● Domain user-not - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 36
problems that can lead to unsuccessful HP SAM installations. HP SAM Service Account permissions; Operating System, SQL Server, and .NET Framework version support; domain environment support (TCP/ANY) to Web server (TCP/443-HTTPS) - From blades (UDP/47777) to Web server (UDP/47777-Custom) ◦ Outgoing: - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 37
54 for detailed instructions. Configure HP SAM System Settings Log in to the HP SAM administrator console, HP SAM Registration Service Software Manually installing this software consists of these steps: 1. Install the HP SAM Registration Service on page 30 2. Create the HP SAM Registration Service - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 38
HP SAM Registration Service ● Log in to the blade PC blade (TCP/ANY) to Web server (TCP/80-HTTP) - From blade (UDP/47777) to Web server (UDP/47777) NOTE: Another way to enable the port is to enable the software service itself. Follow the firewall instructions to enable the HP SAM Registration Service - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 39
-group-1 sample-asset-group-2 [WebServerList] The [WebServerList] section lists one or more HP SAM Web servers. Each HP SAM Web server (primary and failover) is listed, one per line. The service uses this list in the order provided. The first HP SAM Web server in the list is the one tried first; if - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 40
more information, see Deploy the HP SAM Registration Service to All HP SAM Computing Resourceson page 49. The [RolesList] section lists zero or more roles to which the computing resource can belong. A role is a functional collection of computing resources (such as blade PCs). The first role in the - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 41
daesvc and C:> net stop daesvc You can also start or stop the service using tools such as HP Rapid Deployment Pack. See the HP Rapid Deployment Pack documentation for instructions. You can start and stop the Linux blade service using the syntax: /etc/init.d/daesvc start and /etc/init.d/daesvc stop - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 42
Client Embedded OS-Based Linux-Based Operating System Windows XP Windows XP Blade Workstation support Client Embedded Windows XP 64-bit Windows XP 64-bit OS HP ThinConnect HP ThinPro Windows Vista, 32- Windows Vista, 32- bit and 64-bit bit and 64-bit Windows XP Embedded Windows - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 43
to the HP SAM Web server. The HP SAM ActiveX controls support RDP 5.0 only, even if RDP 6.0 or RGS is installed. For the HP thin client To install the HP SAM client on a Windows XPe-based thin client or on a desktop/notebook PC running XP Pro or Vista: 1. If you are installing the HP SAM client - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 44
be set by manually editing the .SAM files (configuration files). 1. The HP SAM connection client searches first for the user-specific .SAM file, Client onto the following platforms: ● HP Blade Workstation Client Series on page 36 ● HP ThinPro GT Client for the HP gt7725 Thin Client on page 37 - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 45
it does not start, right-click and select Remote Graphics. Additional settings can be set by manually editing the .SAM files (configuration files). 1. The HP SAM connection client searches first for the user-specific .SAM file, hprdc.sam. 2. It then checks the access device file, /root/writable/opt - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 46
can be set by manually editing the .SAM files (configuration files). 1. The HP SAM connection client searches first for the user-specific .SAM file, hprdc. settings. You can set these options by manually editing the .SAM file. The following list provides supported keys and values within the [HPRDC] - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 47
this value to 1 to allow the user to manage multiple connections using the HP SAM connection bar. This also prevents the user from opening multiple instances of the client. The default value is 1 for Blade Workstation Client series and Linux Client and 0 for all others. ● ConnectionBar.FollowMouse - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 48
value, 0 or 1. When set to 1, an RGS session chosen on the HP SAM Connection Bar will be highlighted and can be moved by the user. This later. Default value is 1. ● DisclaimerDisplay.Timeout-Time in seconds for the HP SAM client to be idle before the Legal Disclaimer window reappears. Default value - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 49
in SAM account must be saved in HP SAM on the Manage Data Centers page. -One of the following HP BladeSystem Blade PCs is required: ◦ HP BladeSystem bc2000 Blade PC ◦ HP BladeSystem bc2200 Blade PC ◦ HP BladeSystem bc2500 Blade PC ◦ HP BladeSystem bc2800 Blade PC Smart Card Settings NOTE: Smart card - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 50
the type of user interface to display. ◦ 0 (default)-HP SAM Server, User name, and Domain fields visible in the user supported or the property is not present in the file, the application default is US English. A language support DLL must be present to support the language. Not valid for the Blade - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 51
the English HP SAM client application does not contain any other HP SAM client language DLL. ● EnableServer-integer value, 0 or 1. If set to 1, the HP SAM the Shutdown option is added to the button drop-down. Not valid for Blade Workstation Client series or Linux Client. The default value is 0 (do - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 52
Policy Entries You can set policy entries by manually editing the .SAM file. These settings must be allows USB redirection. This value is only supported for RGS connections. With RGS 5.1.3 or later, you may remap USB devices to a selected session from the HP SAM Connection Bar. Default is 0. ● - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 53
RDP reconnection is enabled. Not recommended for an HP SAM solution. This value is only supported for RDP connections. Default is 0. ● session. This value is only supported for RDP connections. Default is 1 for Windows and 0 for Linux Client and Blade Workstation Client series. ● ColorDepth- - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 54
value, 0 or 1. When set to 1, support for Vista Aero interface is enabled (Desktop Composition). NOTE: Enabling or disabling the clipboard in the HP SAM Client UI affects all sessions connected using that client. The clipboard setting can be forced using HP SAM policy. If the policy is assigned to - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 55
the global file override the personal and local parameters ◦ XP file location is the install directory. Default: C:\Program Files\Hewlett-Packard\HP Session Allocation Client\hprdc_admin.sam ◦ Workstation Client OS file location: /opt/hpsam/hprdc_admin.sam (/root/writable/opt/hpsam/ hprdc_admin.sam - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 56
LANG/disclaimer. ● Web Client: Installing the legal banner on an HP SAM Web server causes the banner to be displayed to all users connecting via into the following directory (create the folder, if necessary) on the HP SAM server: ◦ Web Client: C:\program files\hewlett-packard\SAM\webclient - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 57
-German -- Deutsch (Schweiz) Türkçe The following file types are supported: ● JPG ● GIF ● BMP NOTE: This feature is enabled by service on those units. Deploy HP SAM Client Software to All HP SAM Access Devices To deploy the HP SAM Internet Explorer-based client, instruct your users to go to the HP - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 58
(see the customization steps for the specific HP SAM client type). ● Post the HP SAM Windows XPe-based client installation file on a Web site or fileshare. If you created an hprdc.sam file for your environment, you should post this file also. Then instruct the users to: a. Download and install - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 59
It can be entered as domain\username or your User Principal Name (UPN) ([email protected]). General Navigation and User Interface Design The HP SAM administrator console is designed with tabs and hyperlinks for navigation. Depending on the tab, there could also be a filter option section. The - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 60
Groups or Organizational Units to the HP SAM Administrator Group To add many users: 1. Leverage Active Directory services by adding the names in Active to the HP SAM Administrator group. a. In Search By, select Organizations (OU) or Security Groups. b. If you want to filter to a specific domain, in - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 61
into the list. e. Select the groups in the list that you want to add into HP SAM. f. Click Save. NOTE: After you have clicked Save, you can set SG or OU attributes, including Administrator Group. If an SG or OU is already in HP SAM, the attributes are changed to match what is set here. NOTE: To make - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 62
the appropriate policy here. ● Enabled column: ◦ If selected, the role is available for allocation. ◦ If there is no check mark, then all blades are unavailable for user connection through HP SAM within the scope of that role. ◦ To change the setting, click the link for the role, select or clear the - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 63
administrators are allowed to see and manage: ● Clients ● Resources ● Users, OUs, SGs ● Roles ● Monitor Layout IDs ● Policies ● Logs ● Reports The HP SAM administrator or domain administrator also creates the administrative groups. ● Administrator groups can be assigned to control one or more asset - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 64
permission: -HP SAM Server administrators -Domain administrators -Domain users assigned to "Administrator" Administrator group in HP SAM Use the Permissions area, select the permissions to allow for this category for this specific administrative group. 7. Repeat steps 5 and 6 for each category. 8. - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 65
, [Administrator]. Names without brackets are resource roles. ◦ Asset Group-Show users or groups that belong to a specific asset group. ◦ First Name-Type a first name by which to search. ◦ Last Name-Type a last to the selected user in the Selected box. ENWW HP SAM Administrator Console Tabs 57 - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 66
your changes. To Assign Resources This option allows you to assign a specific resource (such as a blade PC) to a user. You can also assign a backup to a In Use resources. To Assign Resources Manually 1. Click Manage users. 2. Search for the user from the HP SAM database. 3. Select the check - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 67
Roles, Asset Groups, and Policies as the template user. The selected users will not be assigned an Administrator group based on the template user. ENWW HP SAM Administrator Console Tabs 59 - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 68
To Assign Resources Automatically from Role 1. Click Manage users. 2. Search for user(s). 3. Select the check box next to the appropriate name(s). NOTE: Multiple users may be selected. 4. Select Assign Resources from the Operation list and click Go. 5. Select Assign Resources from Role. 6. Select - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 69
is not public, users must be in the HP SAM access list to request a computing resource (such as a blade PC) from that role. You can add the user to a specific domain, in the Domain name list select the domain, or select Global Catalog for all domains in the same Active Directory forest the HP SAM - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 70
HP SAM. 7. Click Save. To Grant Access to Security Groups or Organization Units To add many users, leverage Active Directory services such as blade PCs). You manually enabled or disabled only. ● Role-Show resources that belong to a specific role. ● Asset Group-Show resources that belong to a specific - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 71
NOTE: Some of the operations below, such as Logoff, Restart, and Shutdown, require the HP SAM Service Account to have administrative privileges on the computing resource (such as a blade PC). To perform any of the operations listed below: 1. Select the appropriate resource(s). 2. Select the - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 72
the registration service sends back its Blade Workstation Client, and Linux Client register access devices automatically upon connection to the HP SAM server. The XP Embedded OS image on some thin client access devices lack support needed for this to occur. For these systems, follow the instructions - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 73
blades from the HP SAM Connection Bar. NOTE: Version 4.20 or later Integrated Administrator (IA) software must be used on the HP BladeSystem PC Blade in HP SAM on the Manage Data Centers page. Blade power management in C-class enclosures (Blade Workstations) is not supported. ENWW HP SAM - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 74
. Policies Tab Policy management allows administrator to override the user's HP SAM client settings. In general, the user is allowed the flexibility to customize the connection settings on the client side. If there are specific settings that the user must always connect with, then the administrator - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 75
Off. This ensures multiple users do not attempt to log in to the same blade at the same time. When a network failure or something similar occurs, the user off that resource, depending on the network and AD group policy settings. HP SAM may allocate that computing resource to another user. If the auto - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 76
The effective setting is always forced. 3 At the Security Group level, HP SAM checks all Security Groups in alphanumeric order and uses the policy, 2 is ignored. The No Overrides Allowed option is set for a specific setting to prevent inheritance of other policies that would override the setting. - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 77
tab. NOTE: Log data can quickly and significantly increase the size of the HP SAM database. If enabled, it is highly recommended that you set up a security-conscious environments. If the Allow Expired Passwords option is enabled, HP SAM will allow users who have expired passwords to be allocated to - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 78
NICs communicating through two independent subnets, then it is necessary to specify which subnet the access device needs to use to make a connection request. NOTE: HP SAM allows you to enter in only one subnet range. If the network environment is complex, then you must use Host Name instead of IP - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 79
card. ◦ Cryptographic service providers (CSP)-Type the name of the CSP that supports the smart card HP SAM Web server retrieves user account information as it is returned from Active Directory server within this time limit. Increase the value only if you have been instructed to do so on the HP - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 80
that are offline, set the timer as instructed below and click Create or Update. In general to recur. To run the synchronization operation task manually, click the Resources tab, locate and display a the database to a manageable size and minimize HP SAM performance impact. ● Auto-Schedule Event - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 81
users from their resources, set the timer as instructed below and click Create or Update. ● Auto to 30 resources (such as blade PCs). This is meant for evaluation HP SAM, the HP SAM service account must be a member of the server's Local Administrators group. If a license message displays on the HP - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 82
percentage of resources that were consumed during the time period chosen. ● Maximum Consumed-This value complements the percentage number above to show specifically how many resources within that role were consumed. ● Out of Resource-For the time period chosen, this value indicates how many times - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 83
up to 100%. However, if a blade supports multiple roles, then the numbers will not add up because consuming a blade (which is in two or more This value complements the percentage number above to show specifically how many resources within that role were consumed. HP SAM Administrator Console Tabs 75 - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 84
a new browser window. Output Report ● Role Name-Name of role. ● Offline-Number of offline computing resources ● Disabled-Number of manually disabled computing resources ● Available-Number of available computing resources ● Disconnected-Number of computing resources with users disconnected from the - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 85
for Use with HP Compaq t5720 Thin Clients and HP Blade PCs at http://h20000.www2.hp.com/bc/docs/support/ SupportManual/c01153197 client, configure the client on the HP SAM administrator console at System Settings > Web client > Smartcard cryptographic service providers (CSP). For more information, - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 86
=c:\Program Files\internet explorer\iexplore.exe http://HP SAMServername 8. Start the service by: a. Clicking Start > Control Panel > Administrative Tools > Services. b. Right-clicking HP Smart Card Monitor Service. c. Selecting Start. For more information about HP SAM smart card settings, see Smart - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 87
, for example, are occurring. The session timers consist of two main pieces: ● A utility (HPCCIST.EXE and its support files) that is installed onto the resource along with the HP SAM Registration Service. HPCCIST.EXE is set to start when Windows starts but will only continue running when a policy is - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 88
Group Policy Management utility on the domain controller, three new policies will be available: ● Emulate Terminal Services Session Time Limits-This policy controls whether or not to have the HP session timer utilities emulate the Microsoft session timer group policies. This is useful for resources - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 89
. Web Server ● Incoming: ◦ From clients (TCP/ANY) to Web server (TCP/80-HTTP) ◦ From clients (TCP/ANY) to Web server (TCP/443-HTTPS) ◦ From blades (TCP/ANY) to Web server (TCP/80-HTTP) ◦ From admin_workstation (TCP/ANY) to Web server (TCP/443-HTTPS) ◦ From resources (UDP/47777) to Web server ( - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 90
Resources ● Incoming: ◦ From Web server (UDP/47777) to resources (UDP/47777-custom) ◦ From Web server (TCP/ANY) to resources (TCP/139-RPC) ◦ From clients (TCP/ANY) to resources (TCP/3389-RDP) ◦ From clients (TCP/ANY) to resources (TCP/42966)-RGS) NOTE: The default RGS port is TCP/42966; however, RGS - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 91
log in to the blade interactively. Either disable this policy or remove the Password box from the HP SAM client by setting PasswordEnable=0 in the .SAM file. This could also be caused by using RGS in Easy Log-in or Default mode. I got an error during registration service - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 92
went down, then you must find those computing resources and add them back to the HP SAM system. To do that, stop and restart the registration service on those units. When in doubt, stop and restart the registration service on all of the computing resources. This action has no impact on current users - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 93
not use HTTPS in either of the previous lines. If you change the TCP Port, you need to update the configuration file on the HP SAM registration service hpevent.cfg file on all computing resources to use the new Web server http port (for example, YourHP SAMservername: 8080). You also need to - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 94
you clues to the root cause of the failure. This information may also be critical in helping support personal diagnose the problem. Why does a user, whose Security Group has been added to HP SAM from a child domain, receive the error "Your account cannot be assigned to any existing roles?" The - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 95
errors which the registration service writes to the event log file on the computing resource. If you encounter a critical issue on the blade, note the error code and communicate it to the support team. BC0001-Internal error accessing WMI. Contact your HP SAM support team. BC0002-Internal error - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 96
. BC0023-Internal error. Contact your HP SAM support team. BC0024-Internal error. Contact your HP SAM support team. BC0025-Internal error. Contact your HP SAM support team. BC0026-Error communicating with the Terminal Services subsystem. Contact your HP SAM support team. BC0028-Failed to set up - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 97
HP SAM support team. BC0048-Failed to query a specific WMI property. Contact your HP SAM support team. BC0049-Failed to register a WMI event. Contact your HP SAM support team. BC0050-Problem gateway/HP SAM server was found in the configuration file. Check the registration service installation - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 98
; a computing resource such as a blade PC or a Blade Workstation or a virtual machine. Data Center-A grouping of enclosures in HP SAM which enables saving of enclosure passwords (which is needed for the client side power cycle feature.) Dedicated Resource-Specific computing resource(s) assigned to - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 99
or desktop session. A resource could be a Blade PC, a Blade Workstation, or a virtual machine. RDP-Microsoft Remote Desktop Protocol. A multi-channel protocol that allows a user to connect to a computer running Microsoft Terminal Services. RGS-HP Remote Graphics Software (RGS) is a communication - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 100
service 24 Active Directory 24, 71 ActiveX controls 35 adding access device, manually practices 13 Blade Workstation client hardware requirements 23 software requirements 23 blade, offline 83 Compression 44 configuration file 29 firewall 24, 28 HP SAM system settings 29 options 38 session time limits - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 101
data centers 66 deploying HP SAM client software 25 registration service 25 desktop or notebook PC hardware requirements 22 software requirements table 67 History box 69 Home tab 54 HP Blade Workstation Client 36 HP Remote Graphics Software 5, 6 HP SAM ActiveX controls 35 client comparison table 34 - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 102
HP Blade Workstation Client series 36 HP SAM client software 25 HP SAM registration service 29 HP SAM registration service software 25 HP SAM SQL software 25 HP SAM Web Server 25 HP 2 functions on HP SAM connection bar 2 logoff scheduler 2 resource reservations 2 support for RGS senders running - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 103
tab 62 resources, assigning from template user 59 resources, assigning manually 10 restrictions, access 2 RGS 5, 6, 8 RgsDialogTimeout 45 software requirements Blade Workstation client 23 desktop or notebook PC 22 mobile thin client 22 Personal Workstation client 23 registration service 21 SQL - HP ProLiant xw2x220c | Administrator's Guide HP Session Allocation Manager (HP S - Page 104
settings 41 User name field 71 User Sign-in Time Out 69 users adding 9 managing 9 removing from Administrator group 53 users and roles 29 V validating, HP SAM registration service software 25 view details 63 96 Index ENWW
Administrator's Guide
HP Session Allocation Manager (HP SAM) v.3.0