HP Surestore 64 FW 09.0200 HP StorageWorks Director and Edge Switch Release No - Page 11

Upgrading, rmware on a Director from 04.xx.xx to 05.xx.xx, rmware on an Edge Switch from 04.xx.xx

Page 11 highlights

management servers are especially prone to problems caused by processor restart. For example, an application may be configured to poll the Director or Edge Switch at regular intervals. The polling process could occur during a restart period, causing the application software to react adversely. As a solution, shut down those applications driving inband requests during a firmware upgrade, and then restart the applications after upgrade completion. Upgrading firmware on a Director from 04.xx.xx to 05.xx.xx An issue has been identified in release 04.xx.xx if the contents of the non-volatile random access memory (NVRAM) on the active CTP are corrupted. Once the configuration has been loaded, this corruption is not detected until an IPL/IML, power cycle, or firmware code load. If the NVRAM on the active CTP has corrupted contents, the firmware load can cause the configuration to reset to factory defaults, which can cause a system outage. By using the following procedure to upgrade firmware, configuration is preserved and a system outage is avoided. This issue has been resolved with firmware 05.02.00-13 and later. NOTE: You must have maintenance authorization rights to access the HAFM Product/Element Manager menu options used in this procedure. To safely upgrade firmware on a Director: Procedure 1. 1. Upgrade HAFM software on the HAFM Server/Appliance to 07.01.00 (minimum). 2. Download firmware 05.02.00-13 by selecting Firmware Library from the Product Manager Maintenance menu. 3. Back up the Director configuration by selecting Backup & Restore Configuration from the Product Manager Maintenance menu. NOTE: Step 4 is not required if you are upgrading from 05.xx.xx or later. 4. Using the Product Manager, execute a CTP swap: a. From the Product/Element Manager Hardware view, verify that an amber LED indicator is not displayed for either CTP card. b. Right-click the CTP card you believe to be active, and then select FRU Properties. Verify that it is the active CTP card. c. Right-click the active CTP card and select Switchover. The Director loses its Ethernet connection for a short time during the switchover process. When switchover occurs, the green LED illuminates on the backup CTP card to indicate that it is now the active card. 5. Upgrade the firmware to 05.02.00-13 on each Director by selecting Send in the Firmware Library dialog box. Upgrading firmware on an Edge Switch from 04.xx.xx to 05.xx.xx An issue has been identified in release 04.xx.xx if the contents of the NVRAM on the CTP are corrupted. Once the configuration has been loaded, this corruption is not detected until an IPL/IML, power cycle, or firmware code load. If the NVRAM on the CTP has corrupted contents, the firmware load can cause the configuration to reset to factory defaults, which can cause a system outage. Edge switch products already running 05.01.00 or later continually validate the NVRAM configuration, so risk of an outage is extremely low. For Edge Switch products running an earlier version of firmware, the risk of an outage increases due to the NVRAM issue. If an outage compromises system integrity, HP Director and Edge Switch release notes 11

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management servers are especially prone to problems caused by processor restart. For example,
an application may be con
gured to poll the Director or Edge Switch at regular intervals. The
polling process could occur during a restart period, causing the application software to react
adversely. As a solution, shut down those applications driving inband requests during a
rmware
upgrade, and then restart the applications after upgrade completion.
Upgrading
rmware on a Director from 04.xx.xx to 05.xx.xx
An issue has been identi
ed in release 04.xx.xx if the contents of the non-volatile random access memory
(NVRAM) on the active CTP are corrupted. Once the con
guration has been loaded, this corruption is
not detected until an IPL/IML, power cycle, or
rmware code load. If the NVRAM on the active CTP has
corrupted contents, the
rmware load can cause the con
guration to reset to factory defaults, which can
cause a system outage. By using the following procedure to upgrade
rmware, con
guration is preserved
and a system outage is avoided. This issue has been resolved with
rmware 05.02.00-13 and later.
NOTE:
You must have maintenance authorization rights to access the HAFM Product/Element Manager menu
options used in this procedure.
To safely upgrade
rmware on a Director:
Procedure 1.
1.
Upgrade HAFM software on the HAFM Server/Appliance to 07.01.00 (minimum).
2.
Download
rmware 05.02.00-13 by selecting
Firmware Library
from the Product Manager
Maintenance menu.
3.
Back up the Director con
guration by selecting
Backup & Restore Con
guration
from the Product
Manager Maintenance menu.
NOTE:
Step 4 is not required if you are upgrading from 05.xx.xx or later.
4.
Using the Product Manager, execute a CTP swap:
a.
From the Product/Element Manager Hardware view, verify that an amber LED indicator is
not displayed for either CTP card.
b.
Right-click the CTP card you believe to be active, and then select
FRU Properties
. Verify that
it is the active CTP card.
c.
Right-click the active CTP card and select
Switchover
.
The Director loses its Ethernet connection for a short time during the switchover process.
When switchover occurs, the green LED illuminates on the backup CTP card to indicate that
it is now the active card.
5.
Upgrade the
rmware to 05.02.00-13 on each Director by selecting
Send
in the Firmware Library
dialog box.
Upgrading
rmware on an Edge Switch from 04.xx.xx to 05.xx.xx
An issue has been identi
ed in release 04.xx.xx if the contents of the NVRAM on the CTP are corrupted.
Once the con
guration has been loaded, this corruption is not detected until an IPL/IML, power cycle, or
rmware code load. If the NVRAM on the CTP has corrupted contents, the
rmware load can cause the
con
guration to reset to factory defaults, which can cause a system outage.
Edge switch products already running 05.01.00 or later continually validate the NVRAM con
guration,
so risk of an outage is extremely low. For Edge Switch products running an earlier version of
rmware,
the risk of an outage increases due to the NVRAM issue. If an outage compromises system integrity, HP
Director and Edge Switch release notes
11