HP Surestore Disk System fc10 Hewlett-Packard HP SureStore E Disk System FC10 - Page 100

Problem, Description, HWEvent, Category, State, Status, Probable Cause/Solution

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Problem HWEvent LED Description Category State Status SAM STM Probable Cause/Solution Disk fault LED is on Critical Power supply Critical LED is amber Fault Critical LED on Amber Critical Fan LED is amber LCC fault LED is on Critical Critical LCC fault none LED is on and the disk system beeps GBIC fault LED is on Critical Amber Critical LCC Fault LED on Critical LCC none Fault on Tx Fail none LED on (See STM Disk hardware is faulty. Replace the Disk Tool) disk. Critical - An incompatible or defective component caused a temporary fault. - Power supply hardware is faulty. Unplug the power cord and wait for the LED to turn off. Reinsert the power cord. If fault persists, replace the power supply. Critical Fan has slowed or stopped. Replace the fan. Critical LCC hardware is faulty. Replace the LCC. none none The Enclosure ID on the installed LCC does not match the Enclosure ID on the peer LCC. Reset the Enclosure ID and reinsert the LCC. - GBIC transmission circuit has failed. - GBIC is not receiving power. Reseat the GBIC. If problem persists, replace GBIC. If the replacement GBIC fails, contact HP technical support. 100

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100
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Disk fault
LED is on
Critical
Fault
LED on
Critical
(See STM
Disk Tool)
Disk hardware is faulty. Replace the
disk.
Power supply
LED is amber
Critical
Amber
Critical
Critical
–
An incompatible or defective
component caused a temporary
fault.
–
Power supply hardware is faulty.
Unplug the power cord and wait for the
LED to turn off. Reinsert the power
cord. If fault persists, replace the power
supply.
Fan LED is
amber
Critical
Amber
Critical
Critical
Fan has slowed or stopped. Replace
the fan.
LCC fault
LED is on
Critical
LCC
Fault
LED on
Critical
Critical
LCC hardware is faulty. Replace the
LCC.
LCC fault
LED is on
and the disk
system beeps
none
LCC
Fault on
none
none
The Enclosure ID on the installed LCC
does not match the Enclosure ID on the
peer LCC. Reset the Enclosure ID and
reinsert the LCC.
GBIC fault
LED is on
Critical
Tx Fail
LED on
none
none
–
GBIC transmission circuit has failed.
–
GBIC is not receiving power.
Reseat the GBIC. If problem persists,
replace GBIC. If the replacement GBIC
fails, contact HP technical support.
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Problem
Description
HWEvent
Category
LED
State
Status
Probable Cause/Solution
SAM
STM