HP Surestore Disk System fc10 Hewlett-Packard HP SureStore E Disk System FC10 - Page 99

Isolating Causes

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Isolating Causes Problem HWEvent LED Description Category State Status SAM STM Probable Cause/Solution Installed disk none system does not power on Installed disk none system beeps when powered on System fault none LED is on Critical System power LED off none none - Neither power cord is plugged in. - The power switch is not pressed. - AC breaker is tripped. - AC power source has failed. - The PDU/PDRU is defective. - Power switch is defective. - A faulty component is causing power supplies to turn off. Remove all components and reinsert one at a time until the faulty component is isolated. System fault & both LCC Fault LEDs on none none Enclosure IDs on peer LCCs do not match. Determine the correct Enclosure ID and reset the ID on one or both LCCs. Reinsert the LCC(s) with the changed ID. Power supply LED off Power supply Not Available Power supply Not Available - The power supply is not plugged in. - The PDU/PDRU or primary power source has failed. Part fault Critical LED on Critical A component has failed. See problem descriptions below. 99 Troubleshooting

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99
Troubleshooting
Isolating Causes
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Problem
Description
HWEvent
Category
LED
State
Status
Probable Cause/Solution
SAM
STM
Installed disk
system does
not power on
none
System
power
LED off
none
none
–
Neither power cord is plugged in.
–
The power switch is not pressed.
–
AC breaker is tripped.
–
AC power source has failed.
–
The PDU/PDRU is defective.
–
Power switch is defective.
–
A faulty component is causing power
supplies to turn off. Remove all
components and reinsert one at a
time until the faulty component is
isolated.
Installed disk
system beeps
when
powered on
none
System
fault &
both
LCC
Fault
LEDs on
none
none
Enclosure IDs on peer LCCs do not
match. Determine the correct Enclosure
ID and reset the ID on one or both
LCCs. Reinsert the LCC(s) with the
changed ID.
System fault
LED is on
none
Power
supply
LED off
Power
supply Not
Available
Power
supply
Not
Available
–
The power supply is not plugged in.
–
The PDU/PDRU or primary power
source has failed.
Critical
Part fault
LED on
Critical
Critical
A component has failed. See problem
descriptions below.