HP TC1000 Compaq Tablet PC TC1000 Series Docking Station Reference Guide - Page 42

MultiBay Device Problems, MultiBay Problem Solutions

Get HP TC1000 - Compaq Tablet PC PDF manuals and user guides
UPC - 613326724071
View all HP TC1000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 42 highlights

Troubleshooting MultiBay Device Problems MultiBay Problem Solutions Problem A MultiBay drive is not recognized as part of the system. Possible Cause The drive is not properly inserted in the MultiBay. Solution Remove the drive, then reinsert it as shown in this guide, "Using the Tablet PC Docking Station and Screen Protector" chapter. External Device Problems External Device Problem Solutions Problem A new device is not recognized as part of the computer system. Possible Cause The device cable or power cord is loose. The device was connected while the system was turned on. The cables are connected to the wrong connectors. Device drivers may need to be installed on the tablet PC. Solution Be sure that all cables are securely connected to the device and the docking station. Be sure that all power cords are securely connected to the device and an electrical outlet. Turn off the system, turn on the device (if applicable), and restart the tablet PC. To identify docking station connectors, refer in this guide to the "Getting Started" chapter. Refer to the documentation included with the device to identify which connectors to use. Install drivers according to the device manufacturer's instructions. Tablet PC TC1000 Docking Station Reference Guide A-5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
Troubleshooting
Tablet PC TC1000 Docking Station Reference Guide
A–5
MultiBay Device Problems
External Device Problems
MultiBay Problem Solutions
Problem
Possible Cause
Solution
A MultiBay
drive is not
recognized as
part of the
system.
The drive is not
properly inserted in
the MultiBay.
Remove the drive, then reinsert it
as shown in this guide, “Using the
Tablet PC Docking Station and
Screen Protector” chapter.
External Device Problem Solutions
Problem
Possible Cause
Solution
A new device is
not recognized
as part of the
computer
system.
The device cable or
power cord is loose.
Be sure that all cables are
securely connected to the device
and the docking station.
Be sure that all power cords are
securely connected to the device
and an electrical outlet.
The device was
connected while the
system was turned on.
Turn off the system, turn on the
device (if applicable), and restart
the tablet PC.
The cables are
connected to the
wrong connectors.
To identify docking station
connectors, refer in this guide to
the “Getting Started” chapter.
Refer to the documentation
included with the device to identify
which connectors to use.
Device drivers may
need to be installed on
the tablet PC.
Install drivers according to the
device manufacturer’s
instructions.