HP Vectra XA 5/xxx HP Vectra VL 5/XXX sERIES 5 Pc DESKTOP USER’S GUID - Page 63

If Your Keyboard Does Not Work, If Your Mouse Does Not Work

Get HP Vectra XA 5/xxx PDF manuals and user guides View all HP Vectra XA 5/xxx manuals
Add to My Manuals
Save this manual to your list of manuals

Page 63 highlights

3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected. • If you turn on your PC, the operating system boots, the keyboard is correctly connected, but your keyboard is still not available, the power-on password may be set to "keyboard locked". You will need to enter a password to unlock the keyboard (and mouse). You can change this setting in the Setup program. Refer to "Security Menu Items" (refer to "HP Setup Program", on page 66). If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed correctly. (Choose a Logitech® mouse driver.) • Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner). Cleaning the mouse ball Cleaning the mouse rollers English 51

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
English
51
3
Troubleshooting Your PC
If Your PC Has a Hardware Problem
If Your Keyboard Does Not Work
•
Ensure that the keyboard is correctly connected.
•
If you turn on your PC, the operating system boots, the keyboard is
correctly connected, but your keyboard is still not available, the
power-on password may be set to “keyboard locked”. You will need
to enter a password to unlock the keyboard (and mouse). You can
change this setting in the
Setup
program. Refer to
"Security Menu
Items" (refer to "HP Setup Program", on page 66).
If Your Mouse Does Not Work
•
Ensure that the mouse is correctly connected.
•
Ensure that the mouse driver supplied with the preloaded software
is installed correctly. (Choose a Logitech® mouse driver.)
•
Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
Cleaning the mouse rollers
Cleaning the mouse ball