HP W1907 User’s Guide f1903 LCD Monitor - Page 31

Using the World Wide Web, Preparing to Call Technical Support - problem

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Page 31 highlights

Troubleshooting Using the World Wide Web Before contacting customer services, refer to the support Web site at: http://www.hp.com Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following available when you call: ■ The monitor ■ Monitor model number ■ Serial number for the monitor ■ Purchase date on invoice ■ Conditions under which the problem occurred ■ Error messages received ■ Hardware configuration ■ Name and version of the hardware and software you are using User's Guide A-3

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Troubleshooting
User’s Guide
A–3
Using the World Wide Web
Before contacting customer services, refer to the support Web site
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this
section, you may need to call technical support. Have the
following available when you call:
■
The monitor
■
Monitor model number
■
Serial number for the monitor
■
Purchase date on invoice
■
Conditions under which the problem occurred
■
Error messages received
■
Hardware configuration
■
Name and version of the hardware and software you are
using