HP Z3200 HP Designjet Z3200ps Photo Printer Series - User Guide [English]
HP Z3200 - DesignJet Color Inkjet Printer Manual
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- HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 1
HP Designjet Z3200ps Photo Printer Using your printer - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 2
to change without notice. The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 3
Table of contents 1 Introduction Safety precautions ...2 HP Start-Up Kit ...2 Your printer's documentation ...2 Using this guide ...2 Introduction ...2 Use and maintenance ...3 Troubleshooting ...3 Accessories, support and specifications 3 Glossary ...3 Index ...3 Warnings and Cautions ...3 The - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 4
Server 20 Change the language of the HP Printer Utility 21 Change the language of the paper ...37 Paper presets ...38 To install a downloaded paper preset 38 To create your own paper preset 39 Advanced paper preset creation 40 Print on loaded paper ...42 Move the paper ...42 Maintain the paper - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 5
59 Nest jobs to save roll paper ...59 When does the printer try to nest pages 60 What pages can be nested 60 Which pages qualify for nesting 60 How long does the printer wait for another file 60 Use ink economically ...61 6 Color management What is color? ...63 The problem: color in the computer - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 6
ink and paper usage for a job 110 Ink and paper statistics with the HP Printer Utility 110 Printer statistics with the Embedded Web Server 111 Cost accounting ...111 Request accounting data by E-mail 111 9 Handling ink cartridges and printheads About the ink cartridges ...113 Check ink cartridge - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 7
the ink cartridges ...128 Move or store the printer ...128 Update the firmware ...129 Update the software ...130 Change the battery ...130 Printer maintenance kits ...130 Secure Disk Erase ...130 11 Accessories How to order supplies and accessories 133 Order ink supplies ...133 Order paper ...134 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 8
White spots on the print ...158 Colors are inaccurate ...158 Color accuracy using EPS or PDF images in page layout applications 158 The image is incomplete have a problem ...166 14 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge ...168 Ink cartridge status messages - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 9
17 HP Customer Care Introduction ...184 HP Professional Graphics Services 184 Knowledge Center ...184 HP Start-Up Kit ...184 HP Care Packs and Warranty Extensions 184 HP Installation ...185 HP Proactive Support ...185 Contact HP Support ...185 Telephone number ...186 18 Printer specifications - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 10
x ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 11
Introduction 1 Introduction ● Safety precautions ● HP Start-Up Kit ● Your printer's documentation ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints ENWW 1 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 12
source of information is Using your printer, which is available from http://www.hp.com/ go/z3200ps/manuals/. The Quick reference guide contains the most commonly-needed information, and is provided as a printed manual with your printer. Using this guide Using your printer is organized into the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 13
help you solve problems that may occur while printing and include the following topics. ● Troubleshooting paper issues on page 141 ● Troubleshooting print-quality issues on page 150 ● Troubleshooting ink cartridge and printhead issues on page 167 ● Troubleshooting general printer issues on page - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 14
designed for printing high-quality images on paper up to 44 in (1.12 m) wide. Some major features of the printer are shown below: ● Print resolution of up to 2400 × 1200 optimized dpi, from a 600 × 600 dpi input, using the Best print-quality option, the Maximum Detail option and photo paper ● The HP - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 15
Front view Introduction 1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Transparent window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tray 9. Paper alignment lines 10. Basket Rear view 1. Spindle 2. Spindle holders 3. Quick Reference Guide holder 4. Sockets for - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 16
you in troubleshooting issues ● Is used to perform certain procedures, such as cutting and unloading paper ● Displays helpful animations to guide you through procedures ● Displays up-to-date information about the status of the printer, such as the ink cartridges, the printheads, the paper and the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 17
printer's firmware, see Update the firmware on page 129 ◦ Access the HP Knowledge Center ◦ Change various printer settings (in the Settings tab) ◦ Perform calibrations and troubleshooting ● The Embedded Web Server runs in the printer and enables you to use a Web browser on any computer to check ink - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 18
of the printer ◦ Print black and white photo ◦ Print color photo ◦ Print color design demo ◦ paper type, number of prints by print-quality option and total amount of ink used per color (the accuracy of these estimates is not guaranteed) ● Service information: provides information needed by service - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 19
Software installation 2 Installing the software ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 20
.168.1.1 in this example): 2. Insert the HP Start-Up Kit CD into your computer. If the CD does not start automatically, run the autorun.exe program in the root folder of the CD. 3. Click Express Network Install. The PostScript printer driver and the HP Printer Utility will be installed. 10 Chapter - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 21
supported, automatic installation of the printer driver is not guaranteed to work with it, so you may need to use the standard Windows Add Printer Wizard to install the driver . The PostScript printer driver and the HP Printer Utility will be the instructions on your screen to set up the printer. The - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 22
be able to receive information from the printer-which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting. ● Any other people sharing your directly connected printer will be unable to use the printer's own print preview facility, although the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 23
Software installation 3. Open the CD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which will install the PostScript printer driver. If you would like to install the PCL3 (raster - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 24
into your CD drive. 3. Open the CD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which will install the PostScript printer driver. If you would like to install the PCL3 (raster - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 25
into your CD drive. 3. Open the CD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which will install the PostScript printer driver. If you would like to install the PCL3 (raster - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 26
to a network (Mac OS) on page 12. Uninstall the printer software (Mac OS) 1. Insert the HP Start-Up Kit CD into your CD drive. 2. Open the CD icon on your desktop. 3. Open the Mac OS X HP Designjet Installer icon. 4. Select Uninstall, and follow the instructions on your screen to uninstall the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 27
To delete the print queue: ● Under Mac OS X 10.5: from the system preferences, select the Print & Fax dialog. Select the name of the printer and click the - button. ● Under Mac OS X 10.4 there are two ways of deleting the print queue: ◦ from the system preferences, select the Printing pane - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 28
on and off ● Change the language of the front-panel display ● Access the HP Printer Utility ● Access the Embedded Web Server ● Change the language of the HP Printer Utility ● Change the language of the Embedded Web Server ● Password-protect the Embedded Web Server ● Set the date and time ● Change - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 29
reliability. When the printer has not been used for a certain service to the printheads from time to time. This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time. The printer - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 30
launches the HP Printer Utility. If you have followed these instructions but failed to get through to the HP Printer Utility, see Cannot access the HP Printer Utility on page 177. Access the Embedded Web Server The Embedded Web Server enables you to manage your printer remotely using an ordinary - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 31
Personal settings If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot access the Embedded Web Server on page 178. Change the language of the HP Printer Utility The HP Printer Utility can work in the following languages: English, Portuguese, - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 32
Personal settings ● Update the printer's firmware ● Update the paper presets If you forget the password, see Cannot access the Embedded Web Server on page 178. Set the date and time The printer's date and time settings are mainly useful in job accounting (see Request accounting data by E-mail on - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 33
to other networks or sub-networks, if none exist, use the IP address of the computer or the IP address of the print server ● Domain name: specify the name of the DNS domain that the print server resides in, for example, support.hp.com, note that it does not include the host name - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 34
the desired option and press the OK key to set the value. If you are using a USB connection, select the encoding > ASCII. icon, then Printing preferences > PS > Select NOTE: The setting selected through the HP Printer Utility overrides the setting selected by the front panel. Personal settings - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 35
● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper presets ● Print on loaded paper ● Move the paper ● Maintain the paper ● Change the drying time ● Turn the automatic cutter on and off - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 36
brake lever is pressed down) to prevent the printer from moving. All paper must be 11 inches (28 cm) or longer. A4 and US Letter paper cannot be loaded landscape. TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper. CAUTION: Keep the basket closed throughout the loading - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 37
spindle from the printer, then the other end. WARNING! Do not insert your fingers into the spindle supports during the removal paper stop from the end of the spindle. 3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. Paper - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 38
types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 132. Load a roll into the printer There are two ways to load a roll. The easy loading procedure is recommended. To start - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 39
Easy loading procedure 1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely both hands, push the spindle into both roll holders at the same time. The spindle snaps into place. Paper handling ENWW Load a roll into the printer 29 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 40
beyond the cutting groove and use a cutter to cut a straight edge. TIP: Cut the paper as straight as possible, as uneven paper does not load correctly. 5. Insert the edge of the paper into the feeder. CAUTION: Do not push your fingers inside the printer's paper path. 6. Roll the spindle into - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 41
type is not in the driver on page 143. 9. The printer checks the alignment and measures the width. It cuts a strip off the leading edge of glossy or satin paper to ensure perfect quality; other paper types are not cut. 10. Look at the front panel; you may find some instructions there. 11. When the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 42
as described below. TIP: Do not touch the paper while the printer is printing, as it causes image quality defects. Unload paper key procedure with paper on the roll If there is paper on the roll, use the following procedure. 1. Press the Unload paper key on the front panel. 2. When prompted by - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 43
roll, use the following procedure. 1. If you have already started the unload process, press the Cancel key on the front panel to cancel that procedure. 2. Lift the blue lever on the left. If the front panel displays a warning about the lever, ignore it. 3. Pull out the paper from the printer. Pull - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 44
on the front-panel display. CAUTION: Do not push your fingers inside the printer's paper path. 3. After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is especially important with thicker papers. 4. The front-panel display asks whether you are loading a roll - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 45
, without skew check, you will need to align the sheet manually. 7. If the paper has been loaded successfully, the front panel displays the Ready message and the printer ready to print. If the paper is not straight, follow the instructions on the front-panel display. NOTE: When correctly loaded, the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 46
from the front of the printer. TIP: Do not touch the paper while the printer is printing, as it causes image quality defects. Unload paper key procedure 1. Press the Unload paper key on the front panel. 2. The sheet unloads out the front of the printer, either catch it manually or allow it to fall - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 47
out of the front of the printer, either catch it manually or allow it to fall into the basket. Paper handling View information about the paper To view the loaded paper information, press the View loaded paper key on the front panel. You can also select the Paper menu icon and then View loaded - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 48
.hp.com/go/z3200ps/paperpresets/ or at the paper manufacturer's Web site, click the Download Now button and save the paper preset (".oms" file) on your computer. NOTE: If you do not find the paper preset you want on the Web, you may find that it has been added to the latest firmware for your printer - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 49
, and http://www.hp.com/go/Z3200ps/paperpresets/. The available categories are: ● Bond and Coated Paper: Fiber-based, thin papers with a matte surface. These papers use matte black ink, no gloss enhancer, relatively low ink limits and high carriage position. ● Photo Paper: Photo-base, relatively - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 50
the new paper preset to your computer and use it on other HP Designjet Z3200 series printers. In the Color Center, select Paper Preset Management > Export Paper Preset, then follow the instructions on the screen. To install the preset on another printer, see To install a downloaded paper preset on - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 51
printing artifacts (bleed, coalescence, etc.) in some cases. HP papers have fine-tuned ink limits while other papers use generic ink limits. 7. Click Next under Windows, Continue under Mac OS. 8. Load your custom paper, see Load a roll into the printer on page 28 or Load a single sheet on page 33 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 52
preset to your computer and use it on other HP Designjet Z3200 series printers. In the Color Center, select Paper Preset Management > Export Paper Preset, then follow the instructions on the screen. To install the preset on another printer, see To install a downloaded paper preset on page 38. Print - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 53
pressed. Turn the automatic cutter on and off To turn the printer's paper cutter on or off: ● From the HP Printer Utility for Windows, select the Settings tab and change the Cutter option in Printer Settings > Advanced. ● From the HP Printer Utility for Mac OS, in the Configuration group, select - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 54
are serviced after each print and the paper cannot be cut until that process is complete. When the paper has been cut, remove the cut piece from the output tray. NOTE: If strips or short prints are left in the output tray the printer could jam. NOTE: Photo and coated paper requires careful - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 55
-quality printing ● Print 16-bit color images ● Print in gray shades ● Print with no margins ● Rotate an image ● Print with crop lines ● Print on sheet paper ● Use paper economically ● Nest jobs to save roll paper ● Use ink economically Printing ENWW 45 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 56
select your HP Designjet printer, the printer driver is invoked to send your job to the printer. ● If you have a file that is already in a supported graphical format, you can use the Embedded Web Server to send it directly to the printer without going through a printer driver (see below). Using the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 57
and time when the job was received by the printer ● The name given by the person who submitted list and perform the following operations on them by using the buttons at the top of the list. the following ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 58
list of custom sizes, you need to exit the printer properties, then reenter them (and use the More button if necessary). NOTE: The driver will not allow you to create a paper size whose width exceeds its length. ◦ From the Start menu, select Printers and Faxes, then from the File menu select Server - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 59
paper you have selected. The printer will use the white border for its margins and you will get a page of size equal to that which is selected in the driver edges of the paper. If you select Automatically by Printer, this enlargement is done automatically. If you select Manually in Application, you - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 60
a different size (normally larger). This may be useful: ● If your software does not support large formats ● If your file is too large for the printer's memory-in this case, you can reduce the paper size in your software and then scale it up again using the front-panel option 50 Chapter 5 Printing - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 61
ink on a bad print. NOTE: If you load sheet paper without a skew check, the printer does not measure the length of the sheet, so the print preview will not be a reliable guide to the final printout. ● To preview a print under Windows, you have the following options: ◦ Use your application's print - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 62
printing option, which you can find in the driver's Printing Shortcuts tab, Paper/Quality tab and Features tab. The preview is by Mac OS. ◦ If you are using the PostScript driver, check the Show print preview option, which you can find in the driver's Printing dialog, in the Finishing panel. - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 63
you are using the PCL3 driver, click the PDF button at the bottom of the Print dialog box, then click HP Print Preview. This provides a preview with more features, such as the ability to change paper size, paper type and print quality, and to rotate the image. See below: NOTE: HP Print Preview is - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 64
greater than the rendering resolution (which you can see in the driver's Paper/Quality tab under Windows), print sharpness may be improved by selecting in slower printing with photo papers, but it does not increase the amount of ink used. If you have printhead problems If your printheads have - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 65
the amount of ink used. TIP: Instead of using this option, consider using the Image Diagnostics Print to identify the printhead or printheads that are causing the problem, and then clean or replace them. See The Image Diagnostics Print on page 163. If you are printing on photo paper If you are - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 66
driver) on page 85. Print with no margins Printing with no margins (to the edges of the paper) is known as borderless printing. This can be done only on rolls of glossy or satin paper. In order to be sure of leaving no margins, the printer prints slightly past the edges of the paper. Any ink - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 67
to print over the edges of the paper. ● Manually in Application means that you must enlarge the image yourself in your application to a size slightly larger than the actual paper size. NOTE: If the first print job after loading paper is a borderless job, the printer may trim the leading edge of the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 68
33). Then: ● With a Mac OS printer driver or with the PostScript driver for Windows: select a paper size described as "for sheet paper", then select Manual Feed as the Paper Source. ● With the PCL3 driver for Windows: select Manual Feed as the Paper Source. Printing 58 Chapter 5 Printing ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 69
print up to 16 of them on one sheet of paper. Use the Pages per sheet option in the Features tab (Windows driver) or the Layout panel (Mac OS driver). ● You may be able to save some roll paper by using the following options: ◦ In the Windows driver dialog: select the Features tab and then Remove Top - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 70
both of the following are true: ● The printer is loaded with roll paper, not sheet paper. ● In the front panel's Job Management is received before printing the final nest. You can change this waiting time from the printer's front panel: select the Setup menu icon , then Job management options > Nest - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 71
be useful, but it uses ink. ● Leave the printer use of ink than narrow prints, because printhead maintenance uses some ink, and its frequency is related to the number of passes made by the printheads. Therefore, nesting jobs can save ink as well as saving paper (see Nest jobs to save roll paper - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 72
The problem: color in the computer world ● The solution: color management ● Color and your printer ● A summary of the color management process ● Color calibration ● Color profiling ● Color management options ● Perform black point compensation ● Set the rendering intent ● Color emulation ● HP - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 73
absorbing) and yellow (blue absorbing) inks as well as an additional black ink that absorbs light at all wavelengths. To get white using a printer requires not absorbing any of the light that illuminates a piece of paper and to get black, all of the inks need to be used to absorb all of the light - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 74
CMYK values depend on the types of inks and papers that you use with a printer. If this is the case using the same printer, you can easily imagine how different results can be obtained with printers using different technologies and therefore using different ink chemistry. The same happens with RGB - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 75
versa. These colors are called "out-of-gamut" colors. The industry uses two steps to reduce color differences as much as possible: ● Describe the : 1. Describe the color behavior of a device as accurately as possible using an ICC profile. By taking various RGB or CMYK combinations, sending them - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 76
printing software provided by printer manufacturers (in our case the HP Designjet Z3200ps internal RIP). ● simulate the color of the source's paper. TIP: You can use "soft proofing" options in your the monitor (InDesign, PS driver) on page 97. The most commonly used device color spaces and, therefore - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 77
defects and ready to use or send to your customer. You save time and effort and avoid wasting ink and paper, and you can meet demanding production schedules by printing overnight with confidence. HP Designjet Z3200ps printers have been engineered with advanced hardware and driver features to ensure - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 78
defined in the printer, it has a color profile already, but you should at least calibrate it before using it. If you define a new paper type, you are automatically led through the steps of calibration and profiling. The following diagram shows the operations handled by the HP Color Center, in - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 79
enables your printer to produce consistent colors with the particular printheads, inks and paper type that you are using, and under ways: ● From the printer driver alert that recommends calibration. ● From the HP Color Center: select Paper Preset Management > Calibrate Paper. ● From the front - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 80
fails, check whether a color is missing from the chart. A missing color may be caused by a printhead problem: see Troubleshooting ink cartridge and printhead issues on page 167. NOTE: Matte black is not used on glossy or satin papers, so that column of the chart is not printed when calibrating those - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 81
colors from your printer, your inks and your paper. An ICC color profile is a description of a printer, ink and paper combination that contains all by using the HP Color Center: select Paper Preset Management > Profile Paper. The printer helps you by prompting for information about the paper, then - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 82
can copy it. The HP Printer Utility will notify you if your printer has profiles that are not yet stored on your computer. NOTE: Some applications may need to be closed and restarted in order to use a profile that has just been created. You can profile a photo paper with the gloss enhancer on - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 83
HP paper types. This kind of color management is done when you are using a non-PostScript driver and you specify printer color management, or when you send a PCL3 file directly to the printer Center at http://www.hp.com/go/z3200ps/ knowledgecenter/ to see how to use the color management options - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 84
driver will use the color profile attached to the job by Photoshop. To enable this Photoshop synchronization under Windows XP, you must download and install the following free software packages from Microsoft's Web site: ● Microsoft Core XML Services (MSXML) 6.0 ● Microsoft XML Paper Specification - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 85
maps the white of the input space to the white of the paper on which you are printing. ● Absolute colorimetric (proofing): the same be used instead of any color emulation. You can set color emulation in the following ways: ● In the Windows driver dialog: select the Color tab, and Printer Managed - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 86
CMYK data. If the image file you are printing was not created specifically for your HP Designjet printer, it will require some readjustment, which can be done using one of the following options provided with your printer. All CMYK emulation options apply to PDF, PostScript, TIFF and JPEG files only - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 87
printer using a given paper type. This technology is designed to produce emulations similar to those set up manually by prepress professionals. To use HP Professional PANTONE Emulation, all you have to do is to turn it on. In fact, it is normally on by default. ● In the Windows PostScript driver - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 88
need of any manual color adjustments. However, manual adjustments may be useful in the following situations: ● If your color management is not working correctly for some reason ● If you want colors that are subjectively pleasing rather than accurate The printer driver provides different adjustment - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 89
panel, then Lightness and Hue. ● In the Mac OS Print dialog (PCL3 driver): select the Paper Type/Quality panel, then Lightness and Hue. Under either operating system, you will then be able to make adjustments using a lightness slider and three color sliders. ● The lightness slider simply makes the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 90
. You are recommended to consult the Knowledge Center at http://www.hp.com/go/z3200ps/knowledge_center/ for further examples and for the most up-to-date information. Print a color photo for an exhibition (Photoshop, PS driver) This example uses Adobe Photoshop CS2 under Mac OS, with the PostScript - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 91
color profile that does not match the current working space, select Use the embedded profile. Otherwise, select Assign working space; in this case, the printer (for example, HP Designjet Z3200ps Photo 24in). ◦ Paper Size: select the size of the paper that is currently loaded into the printer. - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 92
Profile: select the right profile for your printer and paper type. ◦ Options > Rendering Intent: select Perceptual. ● Click Print. 6. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Image Quality from the drop-down menu, then select - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 93
Mac OS, with the PCL3 driver. Color management is done by Photoshop. 1. Initial recommendations: ● Choose an appropriate paper type for the purpose. ● The paper type should be calibrated and profiled with the printer and the print-quality level that you intend to use. See Color calibration on page - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 94
match the current working space, select Use the embedded profile. Otherwise, select Assign printer (for example, HP Designjet Z3200ps Photo 24in). ◦ Paper Size: select the size of the paper that is currently loaded into the printer. ◦ Orientation: select the orientation of your image on the paper - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 95
Intent: select Perceptual. ● Click Print. 6. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Paper Type/Quality from the drop-down menu, then select the Paper tab. ◦ Paper Type: select the paper type that is currently loaded into the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 96
File menu, select Open to open the image. ● If the document has an embedded color profile that does not match the current working space, select Use the embedded profile. Otherwise, select Assign working space; in this case, if the displayed image does not look correct, try assigning it to other - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 97
30% Red, 59% Green, 11% Blue). Using a negative value inverts the source channel before adding printer (for example, HP Designjet Z3200ps Photo 24in). ◦ Paper Size: select the size of the paper that is currently loaded into the printer. ◦ Orientation: select the orientation of your image on the paper - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 98
: select Perceptual. ● Click Print. 7. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any). Also, select Standard quality - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 99
photo for an exhibition (Photoshop, PCL3 driver) This example uses Adobe Photoshop CS2 under Mac OS, with the PCL3 driver. The color management is done by the printer paper type for the purpose. ● The paper type should be calibrated with the printer and the print-quality level that you intend to use. - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 100
embedded color profile that does not match the current working space, select Use the embedded profile. Otherwise, select Assign working space; in this case, RGB and others) until you are satisfied. ● Click OK. 5. (Optional) Use Photoshop to convert the image to grayscale. The simple way is to go to - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 101
30% Red, 59% Green, 11% Blue). Using a negative value inverts the source channel before adding printer (for example, HP Designjet Z3200ps Photo 24in). ◦ Paper Size: select the size of the paper that is currently loaded into the printer. ◦ Orientation: select the orientation of your image on the paper - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 102
Intent: select Perceptual. ● Click Print. 7. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Paper Type/Quality from the drop-down menu, then select the Paper tab. ◦ Paper Type: select the paper type that is currently loaded into the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 103
. 4. Select the images you want to use, then go to the File menu and select the list to see a preview of its design on the right. ● Book Size popup menu layout and customize it. You can add photo and text boxes, modify the box menu ), or you can place them manually by drag and drop. Furthermore: ● - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 104
1.1 to 1.2 is adequate. 8. Click the Printer Settings button. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any). Also, select Standard quality - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 105
driver) This example uses Apple Aperture under Mac OS, with the PCL3 driver. The color management is done by Aperture. 1. Initial recommendations: ● Choose an appropriate paper type for the purpose. ● The paper type should be calibrated and profiled with the printer preview of its design on the right - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 106
), or you can place them manually by drag and drop. Furthermore: Paper Size: select the paper size on which you want to print the job. ● Orientation: select the orientation of your image on the paper. ● ColorSync Profile: select the correct color profile for the printer and paper that you will use - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 107
a setting 1.1 to 1.2 is adequate. 8. Click the Printer Settings button. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Paper Type/Quality from the drop-down menu, then select the Paper tab. ◦ Paper Type: select the paper type that is currently loaded into the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 108
8. From the View menu, select Proof Setup > Custom. ● Profile: select the profile of the output device you want to proof. A printer profile generally depends on the printer model and paper type. If you don't see the correct profile in the list, you should copy the profile into the /Library/ColorSync - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 109
it will look when printed. 9. From the File menu, select Print. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Press the Page Setup button. ◦ Format for: select the printer. ◦ Paper Size: select the paper size on which you want to print the job. ◦ Orientation: select - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 110
the printer (QuarkXPress, PS driver) This example uses QuarkXPress 7 under Mac OS, with the PostScript driver. Color management is done by the printer's paper type for the purpose. ● The paper type should be calibrated and profiled with the printer and the print-quality level that you intend to use - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 111
Color management 4. Select the RGB tab. ● Solid Colors > Profile: select Adobe RGB (1998). ● Solid Colors > Rendering Intent: select Relative Colorimetric or Perceptual. ● Pictures > Profile: select Adobe RGB (1998). ● Pictures > Rendering Intent: select Perceptual. ● Check Color Manage RGB Sources - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 112
Picture Box and insert the image using File > Import Picture. 9. Select the image, then go to the Item menu and set Preview Resolution to Full Resolution. 10. From the File menu, select Print. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select the Colors pane from - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 113
: select the orientation of your document on the paper. ◦ Click OK. 11. Press the Printer button to change the printer driver settings. ● Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any). Also, select Standard quality options - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 114
Job queue 7 Job queue management ● Embedded Web Server job queue page ● Job preview ● Turn off the job queue ● Select when to print a job in the queue ● Identify a job in the queue ● Prioritize a job in the queue ● Delete a job from the queue ● Reprint or copy a job in the queue ● Job status - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 115
You can manage your printer's job queue from the HP Printer Utility, see Access the HP Printer Utility on page 20, or the printer's Embedded Web Server, as a preview of the job. This preview is available for all languages supported by the printer: PDF, PS, CALS/G4, TIFF and JPEG. TIP: Do not send - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 116
● File name: The file name of the job. ● Loaded paper: The type of paper loaded in the printer. ● Job dimensions: The dimensions of the job. To see a job in the queue NOTE: The When To Start Printing options cannot be used with PostScript jobs. You can select at what point you want to print a file - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 117
menu icon select the job from the queue, then select Reprint. , then NOTE: You cannot use this method for PCL3 jobs. To reprint old jobs that are PCL3, you may be able to use your operating system's printer spooler, if you have already set the spooler to save old jobs. This facility depends - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 118
. ● On hold for paper: the job can't be printed because paper is not loaded in the printer. Load the required paper, see Paper handling on page 25, and printer puts a job on hold you receive an alert, see Printer alerts on page 179, which explains why the job is on hold. Follow the instructions - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 119
8 Retrieving printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job ● Cost accounting ● Request accounting data by E-mail Printer usage ENWW 109 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 120
the printer, see Check printer usage statistics on page 110. ● View ink and paper usage for each of your recent jobs by using the HP Printer Utility or the front panel, see Check ink and paper usage for a job on page 110. If the HP Printer Utility is not available, see Access the HP Printer Utility - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 121
are coming from. 3. Also in the Setup tab, select Printer settings and open the Accounting section. You must enter an E-mail paper type and size, the amount of each color of ink used, and various other attributes of the job. You can download an Excel template from HP Designjet Online (http://www.hp - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 122
Handling ink cartridges and printheads ● About the ink cartridges ● Check ink cartridge status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check printhead status ● Remove a printhead ● Insert a printhead Ink and printheads 112 Chapter 9 Handling ink cartridges and - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 123
Check ink cartridge status To view the ink levels of your ink cartridges, press the View ink level key on the front panel. To get more information on your ink cartridges, you can use the front panel or the HP Printer Utility. For an explanation of the ink cartridge status messages, see Ink cartridge - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 124
wheels are locked (the brake lever is pressed down) to prevent the printer from moving. 1. From the front panel, select the Ink menu icon , then Replace ink cartridges. 2. Open the ink cartridge cover completely. Gloss enhancer, gray, blue, green, magenta and yellow are in the left side, while - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 125
the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Before removing the cartridge from its wrapping, shake - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 126
close the cover. 6. The front-panel display confirms that all cartridges have been correctly inserted, press the OK key on the front panel. About the printheads The printheads are connected to the ink cartridges and jet ink onto the paper. 116 Chapter 9 Handling ink cartridges and printheads ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 127
messages on page 174. NOTE: If the warranty status is See warranty note, this indicates that non-HP ink is being used. Printer service or repairs required as a result of using "non-HP" ink are not covered under warranty. See the Legal Information document for detailed warranty implications. Remove - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 128
3. When the carriage has stopped moving, the front-panel display asks you to open the window. 4. Locate the carriage on the right side of the printer. 5. Pull the handle up and toward you to release the wire loop. 6. Push the handle back to raise the carriage lid. 7. This gives you access - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 129
printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. 10. Pull the blue handle upward until the printhead is released from the carriage. CAUTION: Do not pull abruptly because this can damage the printhead. Ink and printheads 11. The front-panel - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 130
Remove the orange protective caps by pulling them down. 3. The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check that , or at an angle, or if you rotate it as you insert it. Ink and printheads 120 Chapter 9 Handling ink cartridges and printheads ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 131
same procedure, then close the carriage lid. 7. Ensure the end of the blue handle catches the wire loop on the near side of the carriage. Ink and printheads ENWW Insert a printhead 121 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 132
process, when all printheads are changed, takes 25 minutes. If the printer finds problems in preparing the printheads, it takes longer, up to 65 minutes. automatically if paper is loaded, see Align the printheads on page 172. Ink and printheads 122 Chapter 9 Handling ink cartridges and printheads - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 133
Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Change the battery ● Printer maintenance kits ● Secure Disk Erase Printer maintenance ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 134
of any current problems affecting the printer as a whole. You can also request information about: ◦ The currently loaded paper, with the View loaded paper key ◦ The ink levels, with the View ink levels key ◦ The ink cartridges, by selecting the Ink menu icon and then Ink cartridge information - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 135
4. Lift the ink cartridge cover on the left-hand side of the printer. 5. Press the button behind the ink cartridges to release the cover of the left-hand end of the printer. 6. Remove the left end cover. Printer maintenance ENWW Replace the cutter 125 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 136
7. Unscrew and remove the cutter stop using the TORX PLUS screwdriver provided with the new cutter. The screw is captive and will not fall out. 8. Remove the slowly back and forth within its housing to check that it moves freely. 126 Chapter 10 Maintaining the printer ENWW Printer maintenance - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 137
cutter should engage the central ridge on the cutter rail, and the two bushing guides should fit into the groove in the upper part of the cutter rail. Check up and down the rail. You can leave it anywhere on the rail; the printer will park it correctly later. 11. Fit the cutter stop onto the end of - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 138
the holes in the printer. 13. Close the ink cartridge cover. 14. At the front panel, turn the printer back on. The printer checks that the cutter has been correctly installed. Look at the front panel and follow its instructions if there is any problem. Maintain the ink cartridges During the normal - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 139
your printer, the Support tab and then Firmware Update. ● Using the HP Printer Utility for Mac OS, select Firmware Update in the Support group. ● Using your printer's Embedded Web Server, select the Setup tab and then Firmware update. In each case, follow the instructions on your screen to download - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 140
is not used. The firmware includes a set of the most commonly used paper presets. Extra paper presets can be downloaded separately; see Paper presets on page 38. Update the software You are recommended to use HP Proactive Support (see HP Proactive Support on page 185) to keep your printer driver and - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 141
/. If you have difficulty in using Secure Disk Erase from Web JetAdmin, please contact HP Support: see Contact HP Support on page 185. Before choosing to erase the whole hard disk, you should be aware of the following considerations: ● You may be asked to restart the printer several times during the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 142
Accessories 11 Accessories ● How to order supplies and accessories ● Introduction to the accessories 132 Chapter 11 Accessories ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 143
ordered for your printer. Table 11-1 Ink cartridges Cartridge HP 70 Matte Black 130 ml Ink Cartridge HP 70 Photo Black 130 ml Ink Cartridge HP 70 Gray 130 ml Ink Cartridge HP 70 Light Gray 130 ml Ink Cartridge HP 70 Magenta 130 ml Ink Cartridge HP 70 Yellow 130 ml Ink Cartridge HP 70 Light Magenta - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 144
paper HP currently provides the following paper types for use with your printer. NOTE: This list is likely to change over the course of time. For the latest information, see http://www.hp.com/go/z3200ps (EN) Universal Heavyweight Coated 120 Paper 100 ft = 30.5 m 24 in = 610 mm 36 in = - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 145
150 ft = 45.7 m 150 ft = 45.7 m Technical Paper Natural Tracing Paper 90 150 ft = 45.7 m Translucent Bond Paper 67 Vellum Paper 75 Film (Technical and Graphic) 150 ft = 45.7 m 150 ft = 45.7 m Width 16.54 in = 420 mm 23.39 in = 594 mm 24 in = 610 mm 33.11 in = 841 mm 36 in = 914 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 146
200 ft = 61m 100 ft = 30.5 m Everyday Pigment Ink Satin Photo 235 Paper 100 ft = 30.5 m Premium Matte Photo Paper 210 100 ft = 30.5 m Proofing Paper Professional High-gloss Contract 200 Proofing Paper 100 ft = 30.5 m Width 24 in = 610 mm 36 in = 914 mm 24 in = 610 mm 36 in = 914 mm Part - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 147
110 Paper-backed Polyester Fabric 110 Paper-backed Satin Fabric Silk 63.5 (with backing) 160 33 ft = 10.1 m 33 ft = 10.1 m 100 ft = 30.5 m Width 18 in = 458 mm 24 in = 610 mm 36 in = 914 mm 42 in = 1067 mm 18 in = 458 mm 24 in = 610 mm 42 in = 1067 mm 18 in = 458 mm 24 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 148
24 in = 610 mm 42 in = 1067 mm 24 in = 610 mm 36 in = 914 mm 42 in = 1067 mm 24 in = 610 mm 42 in = 1067 mm 36 in = 914 mm 24 in = 610 mm 44 in = 1118 mm 24 Sheet paper Paper type Bond and Coated Paper Inkjet Coated Paper g/m² Length 90 24 in = 610 mm 36 in = 914 mm Width 18 in = 457 mm 24 in - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 149
to give satisfactory results: ● Photo paper that swells ● Brochure paper Order accessories The following accessories can be ordered for your printer. Name HP Designjet Z2100/Z3200 24 inch Stand HP Designjet Z2100/Z3200 24 inch Spindle HP Designjet Z2100/Z3200 44 inch Spindle HP Jetdirect 630n IPv6 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 150
The weight of the stand is 10.12 kg (24 inch). Accessories 140 Chapter 11 Accessories ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 151
issues 12 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The paper has jammed ● Prints do not fall neatly into the basket ● The sheet stays in the printer when the print has been completed ● The paper is cut when the print has been - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 152
loading process, unless instructed to by the front- panel display. The printer automatically attempts to straighten the sheet. ● Preferably avoid using hand-cut sheets; if you need to use them, load them with the option Sheet, without skew check. 142 Chapter 12 Troubleshooting paper issues ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 153
on page 188. During the load process the blue lever was lifted. This prevents the printer from loading the paper. Follow the instructions on the front-panel display. The paper type is not in the driver TIP: First check that your driver is up to date (see Update the software on page 130). The latest - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 154
used. To use less ink, select a thinner category. Matte paper categories from thinnest to thickest are: ● Plain Paper ● Coated Paper ● Heavyweight Coated Paper ● Fine Art Paper ● Super Heavyweight Coated Paper ● Thick Fine Art Paper (>250 g/m2) For other image quality problems, see Troubleshooting - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 155
occurs, you normally see the Possible paper jam message in the front-panel display. 1. Power off the printer at the front panel and also switch it off at the rear. 2. Open the window. 3. Try to move the printhead carriage out of the way. 4. - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 156
printer. If you cannot see the paper, return to the front of the printer and remove it from the output tray. CAUTION: Do not move the paper sideways, as it could damage the printer. 7. Carefully remove all small pieces of paper. 8. Lower the blue lever. 146 Chapter 12 Troubleshooting paper issues - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 157
problems. Load a new roll, or remove prints manually as they are completed. The sheet stays in the printer when the print has been completed The printer holds the paper the paper. Use this key to move the print far enough out of the front of the printer, until it is convenient to cut manually with - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 158
you experience image quality problems such as banding or graininess in your printed image. NOTE: Whenever you update the printer's firmware, the paper advance calibration values are reset to the factory default, see Update the firmware on page 129. 148 Chapter 12 Troubleshooting paper issues ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 159
If you are using a a transparent paper type, omit the first two steps below and advance to step 3. 1. From the front panel, select the Image Quality Maintenance menu icon , then Calibrate paper advance. The printer automatically recalibrates the paper advance and prints a paper advance calibration - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 160
troubleshooting wizard ● Horizontal lines across the image (banding) ● The whole image is blurry or grainy ● The paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper Diagnostics Print ● If you still have a problem 150 Chapter 13 Troubleshooting print-quality issues ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 161
print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of recommended papers, see Order - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 162
the status is RECOMMENDED, you should perform paper advance calibration: see Recalibrate the paper advance on page 148. If the problem persists despite all the above actions, contact your customer service representative for further support. 152 Chapter 13 Troubleshooting print-quality issues ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 163
advance calibration: see Recalibrate the paper advance on page 148. If the problem persists despite all the above actions, contact your customer service representative for further support. The paper is not flat If the paper does not lie flat when it comes out of the printer, but has shallow waves in - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 164
Try changing to a thicker paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight Plus Matte Paper or thicker Digital Fine Art papers. 3. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 165
Try changing to a thicker paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight Plus Matte Paper or thicker Digital Fine Art papers. 5. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 166
print This problem may be caused by printing with matte black ink on glossy paper. The printer will not use matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you can select Photo Glossy Paper as the paper type (in the Photo Paper category). Edges - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 167
-quality slider to Quality in the driver dialog (Mac OS Print dialog), photo paper in grayscale, and you experience a gloss differential problem when fluorescent light is directly reflected towards you from the print, producing 'bronzed' reflections from the ink, try one of the following: ● If using - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 168
the printer driver, your results will be wrong. You should manage colors in the application or in the printer, but not in both. 6. If the problem consists of color differences between your print and your monitor, please follow the instructions in the "How to calibrate your monitor" section of the HP - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 169
There may be a communications problem between your computer and the printer. Check your USB or printer may impose its own minimal margins, clipping your image slightly. You may want to consider using a larger paper the driver, 109.23 in or 2.78 m if you select Fast, Normal or Speed in the driver. ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 170
some suggestions to help you to avoid this problem. ● Try using the PostScript printer driver to print your job, if you have driver dialog for Windows, select Document options, Printer features, then set Max. application resolution to 300. NOTE: The above settings are mentioned for troubleshooting - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 171
status. If the status is RECOMMENDED, you should perform paper advance calibration: see Recalibrate the paper advance on page 148. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped or jagged If lines in your - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 172
blocks are wrongly colored. To correct this kind of problem: 1. Reseat the printheads by removing them and then lines are broken in the following way: 1. Check that you are using appropriate print-quality settings. See Printing on page 45. 2. Reseat the 13 Troubleshooting print-quality issues ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 173
changing to a heavier paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight Plus Matte Paper or Digital Fine Art paper. 4. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 174
look at the bottom part of the print (part 2). For each individual colored pattern, check that most of the dashes are present. 164 Chapter 13 Troubleshooting print-quality issues ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 175
printer can ink (G). ● In part 1 ( papers are not suitable for troubleshooting the gloss enhancer. Corrective action 1. Clean any faulty printheads (see Clean the printheads on page 169). Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 176
problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be downloaded from http://www.hp.com/go/z3200ps/drivers/. ● If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with the RIP. ● Check that your printer's firmware - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 177
14 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 178
inside the ink cartridge slots. Ink cartridge status messages These are the possible ink cartridge status messages: ● OK: The cartridge is working normally, with no known problems. ● Missing: There is no cartridge present, or it is not correctly connected to the printer. ● Low: The ink level is - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 179
the printer is ready to print. If the problem remains uses more ink than cleaning a single pair. If you have cleaned the printheads using the Clean printheads procedure from the front panel and are still experiencing image quality problems, you can try cleaning the printhead nozzles manually using - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 180
fibers, hair or paper pieces, block the printer continues working normally, however, the front panel display continues to show the warning. TIP: Wear gloves to avoid getting ink on your hands. 1. Turn off the printer at the front panel. Ink system issues 170 Chapter 14 Troubleshooting ink cartridge - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 181
2. To avoid an electric shock, switch the printer off and unplugged it. 3. Open the transparent window. 4. Find the printhead drop detector beside the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. Ink system issues ENWW Clean the printhead drop detector 171 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 182
and switch on the printer. Ink system issues 9. Power the printer on at the front paper has jammed, you have used a custom paper, or are experiencing problems with color accuracy, see Color management on page 62; you may need to align the printheads. 172 Chapter 14 Troubleshooting ink cartridge - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 183
Photo paper is recommended for the best results. NOTE: If you are using an A3 cut sheet, ensure it is loaded so the larger side feeds into the printer. Do not use transparent or semi-transparent paper source near the printer during printhead realignment can affect alignment. Ink system issues 5. - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 184
, relaunch the replacement process and let it finish completely (it is not needed to change the printheads). ● Remove: The printhead is not a suitable type for use in printing. 174 Chapter 14 Troubleshooting ink cartridge and printhead issues ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 185
15 Troubleshooting general printer issues ● The printer does not print ● The printer seems slow ● Communication failures between computer and printer ● Cannot access the HP Printer Utility ● Some Color Center options are unavailable ● Cannot access the Embedded Web Server ● Automatic file system - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 186
. In this case, turn off the printer using the Power key on the front panel and unplug the power cord, wait until the electromagnetic environment has returned to normal, then turn it on again. If you still experience problems, please contact your customer service representative. ● Nesting may be on - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 187
Mac OS, this could be because you did not install the printer queue to print to that printer, but searched for the printer directly in the HP Printer Utility Printer Selector Screen, by going to More Printers or Add Manually. General printer issues ENWW Communication failures between computer and - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 188
printer with a USB cable, use the HP Printer printer, you occasionally see a front panel display similar to the one shown below. General printer issues A file system check is taking place; it can take up to 40 minutes. Please wait until it finishes. 178 Chapter 15 Troubleshooting general printer - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 189
Visio 2003, see Microsoft's online knowledge base: http://support.microsoft.com/search/. To avoid these problems, it is possible to scale the image down in Visio to a size shorter than 129 inches and then to scale the drawing up in the driver by using the Scale to options in the Effects tab of the - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 190
and there are printing problems. For example: cartridge low or out of ink or printer out of paper. If alerts are enabled and there is a problem that prevents printing, you see a pop-up window, which explains why the printer is not going to print. Follow the on-screen instructions to achieve your - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 191
by the use of the wrong kind of ink. See Legal Information. IO error Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 185. IO warning Try again; if the problem persists, contact HP Support. See Contact HP Support on page 185. Paper advance - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 192
Color calibration on page 69. 98 There may be a printhead problem. See Troubleshooting ink cartridge and printhead issues on page 167. any other codes Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 185. 182 Chapter 16 Front-panel error messages - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 193
17 HP Customer Care ● Introduction ● HP Professional Graphics Services ● HP Proactive Support ● Contact HP Support HP Customer Care ENWW 183 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 194
printing community at http://www.hp.com/go/z3200ps/knowledgecenter/ for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads - the latest printer firmware, drivers, software, paper presets, etc. ● Technical support - online troubleshooting, customer care contacts and more - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 195
to solve the problem. See also Access the HP Printer Utility on page 20. Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ENWW HP Proactive Support 185 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 196
are currently using ◦ If possible, print out the following reports; you may be asked to fax them to the support center helping you: Configuration, Usage Report and "all pages above" from Service Information (see The printer's internal prints on page 7) Telephone number Your HP Support telephone - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 197
18 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications Specifications ENWW 187 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 198
ink: gloss enhancer, gray, blue, green, magenta, yellow, light magenta, light cyan, photo black, light gray, matte black and red Table 18-2 Paper sizes Roll width Roll length Sheet width Sheet length Paper thickness Minimum Maximum 11 inches (279 mm) 24-inch printer: 24 inches (609 mm) 44-inch - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 199
supported HP Designjet Z3200ps Photo Printer HP-PCL3 GUI, CALS/G4, PostScript Table 18-7 Operating systems supported Apple Mac OS X Microsoft Windows 10.4 and later versions XP and later versions Physical specifications Table 18-8 Printer physical specifications 24 inch printer 24 inch printer - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 200
For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search for "ecological specifications". Environmental specifications Table 18-11 Printer environmental specifications Temperature range Operating for optimal print-quality Operating for standard - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 201
photo papers. It is not used on matte papers. I/O Input/Output: this term describes the passing of data between one device and another. ICC The International Color Consortium, a group of companies that have agreed on a common standard for color profiles. Ink cartridge A removable printer component - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 202
ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP Designjet Z3200ps printer, each printhead prints two different colors. Rendezvous Apple Computer's original name for its networking software later known as Bonjour. Spindle A rod that supports a roll of paper - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 203
more passes 54 gloss enhancer 55 ink cartridge information 113 internal prints 8 load roll 31 load sheet 35 modify configuration 23 move paper 42 print diagnostic image 163 print quality 48 printer utility software 177 printhead information 117 replace ink cartridges 114 replace printheads 117 ENWW - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 204
Installation 185 HP Proactive Support 185 HP Start-Up Kit 184 HP Start-Up Kit CD 2 HP Support 185 I image diagnostics print 163 image problems clipped at bottom 159 clipped image 159 missing objects 160 Visio 2003 179 import paper preset 38 ink economical use of 61 usage 110 ink cartridge about 113 - HP Z3200 | HP Designjet Z3200ps Photo Printer Series - User Guide [English] - Page 205
46 support services HP Care Packs 184 HP Customer Care 184 HP Proactive Support 185 HP Start-Up Kit 184 HP Support 185 Knowledge Center 184 printer installation 185 warranty extensions 184 T telephone number 186 time, resetting 22 U unload paper roll out of the printer 32 sheet 36 using this guide
HP Designjet Z3200ps Photo Printer
Using your printer