Hoover U5468900 Manual - Page 12

Hoover Cleaning Performance This Hoover Cleaning Performance System is for comparing the relative progressive performance of Hoover uprights only and not for comparison with any other brands. The majority of this rating is based upon ASTM International Carpet Cleaning Effectiveness Testing (ASTM Test F608). Other performance factors include Hose Power (ASTM Test F558), Surface Litter Cleaning, Hard Floor Cleaning, Edge Cleaning, Cleaning Width and Air Filtration. 4. If you have a problem If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Problem: Cleaner won't run Possible Cause Possible Solution • Not firmly plugged in • Plug unit in firmly • No voltage in wall plug • Check fuse or breaker • Blown fuse or tripped breaker • Replace fuse or reset breaker • Thermal protector activated • Allow cleaner to cool for 30 minutes (this will reset the thermal protector) Problem: Cleaner/ tools won't pick up Possible Cause Possible Solution • Broken or worn belt • Replace belt • Agitator brush roll worn • Replace brush roll • Filter bag full • Change filter bag • Incorrect carpet height setting • Move nozzle control knob to lower setting • Blockage in air flow passage • Clear blockage Problem: Cleaner hard to push Possible Cause Possible Solution • Incorrect carpet height setting • Move carpet height control to a higher setting Problem: Smoky/burning smell detected Possible Cause Possible Solution • Belt broken or stretched • Replace agitator brush roll belt as described in Figs. 3-10 through 3-15 in the Maintenance section. 12 Clearing blockages Disconnect cleaner from electrical outlet. Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check for blockages continuing with each step until the blockage is found: 1. Check fullness of filter bag; change if needed. 4-1 A A B C C B Checking airflow path 2. Plug cleaner in and turn ON. Check for suction at end of hose (A). a. If there is suction, continue with step 3. b. If there is no suction, check for blockage in hose and dirt tube as follows: 1) Disconnect hose from dirt duct (C) by reversing procedure for "Attach hose" on p. 4, Figs. 1-11 and 1-12. 2) Clear out hose. 3) Look into (C) and remove blockage. 3. Check connection at hose tube (B); remove any blockage. 4-2 D Checking under bottom plate 4. Turn cleaner OFF and unplug. 5. Remove bottom plate, belt and agitator (see "The belt" section). Look into opening (D) for blockages and remove. 6. Remove agitator shield (see Fig. 3-13) and remove any loose debris which may have accumulated under it. Full One Year Warranty (Domestic Use) Your HOOVER® appliance is warranted in normal household use, in accordance with the Owner's Manual against original defects in material and workmanship for a period of one full year from date of purchase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating condition during the warranted period. This warranty applies when the appliance is purchased in the United States including its territories and possessions, or in Canada or from a U. S. Military Exchange. Appliances purchased elsewhere are covered by a limited one year warranty which covers the cost of parts only. This warranty does not apply if the appliance is used in a commercial or rental application. This warranty only applies when the product is in use in the country or territory in which it is purchased. Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty service outlets. Proof of purchase will be required before service is rendered. 1. Hoover Factory Service Centers. 2. Hoover Authorized Warranty Service Dealers (Depots). For an automated referral of authorized service outlets in the U.S.A., phone 1-800-944-9200 OR visit The Hoover Company on-line at www.hoover.com This warranty does not cover pick up, delivery, or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, transportation will be paid one way. While this warranty gives you specific legal rights, you may also have other rights which vary from state to state. If further assistance is needed, or if there are questions concerning this warranty or the availability of warranty service outlets, write or phone the Consumer Response Center, The Hoover Company, 101 East Maple St., North Canton, Ohio 44720. Phone 1-330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, 1-800-263-6376.