KitchenAid KBLS19KCMS Use & Care Guide - Page 12
Assistance Or Service - canada
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The door will not close completely ■ Are the racks out of position? Put the racks back into their correct positions. See "Wine Cellar Use" for more information. WARNING ■ Is the gasket sticking? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning. Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified replacement parts in your area, call us or your nearest designated service center. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Installation information. In Canada Call the KitchenAid Canada Customer eXperience Centre toll free: 1-800-807-6777. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Referrals to local dealers, repair parts distributors, and services companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. For further assistance If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at: KitchenAid Canada Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. Accessories To order accessories, call 1-800-442-9991 and ask for the appropriate part number listed below or contact your authorized KitchenAid dealer. In Canada, call 1-800-807-6777. Stainless Steel Cleaner and Polish Order Part #4396095 To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. 12