KitchenAid KUID308HPS Owners Manual - Page 5
Troubleshooting, Accessories
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ACCESSORIES To order accessories, in the U.S.A., visit our website www.kitchenaid.com/accessories or call 1-800-901-2042. In Canada, visit our website www.kitchenaid.ca or call 1-800-807-6777. Water Filter Affresh® Stainless Steel Wipes Order Part Number F2WC9I1 or ICE2 In U.S.A., order Part Number W10355049 Cleaner In Canada, order Part Number W10355049B Order Part Number 4396808 Affresh® Kitchen & Appliance Cleaner Affresh® Stainless Steel Cleaner In U.S.A., order Part Number W10355010 In U.S.A., order Part Number W10355016 In Canada, order Part Number W10355010B In Canada, order Part Number W10355016B TROUBLESHOOTING Visit producthelp.kitchenaid.com for recommendations that may help you avoid a service call. Ice Maker Operation WARNING PROBLEM Ice Maker Will Not Operate Ice Maker Seems Noisy Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. RECOMMENDED SOLUTIONS Check that it is plugged into a grounded 3 prong outlet. Check that the control is turned on. See "Using the Controls." Replace the fuse or reset the circuit breaker. NOTE: If problems continue, contact an electrician. Room temperature must be above 45°F (7°C). Otherwise, bin thermostat may sense cold room temperature and shut off even though the bin is not full of ice. The ice maker may not restart. Once it does shut it off. If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to clear. If there is still water in the bin, check to see whether the drain hose is kinked. For models with drain pumps, check that the drain hose is not damaged, or kinked or pinched between cabinet and ice maker. Use only Whirlpool approved drain pump kit, Part Number 1901A. Water overflowing the reservoir is normal. This overflow helps to purge minerals that were removed from the water during the ice making process. If there a "whooshing" sound, Check the following things: ■■ Check that the water supply is hooked up and turned on. ■■ Check that the drain cap is tight and the water drain pan pump is securely attached to the water pan. If there is ice between the evaporator plate and the cutting grid, check that the ice maker is level. If the ice maker is level, and the problem persists, run a cleaning cycle." If the ice maker is connected to a water supply pressure in excess of 60 psi, you may hear a loud sound during which water filling associated with the flow of water through the inlet valve. Call a licensed, qualified plumber to determine the best method to reduce the supply water pressure (50 psi is recommended). 5