Konica Minolta Fujitsu fi-6670/fi-6770 Operation Guide - Page 139
Scanning does not start
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Chapter 8 Troubleshooting Scanning does not start. Did you unlock the Transport Lock? (Flatbed type) YES Is the document loaded correctly on the ADF Paper Chute? YES Is the ADF closed completely? YES Is the interface cable connected correctly? YES Is the connector for the interface cable broken? NO Is the specified SCSI ID correctly set? (when a SCSI interface cable is used) YES Does the scanning start after turning on the scanner again? NO Turn OFF the scanner and unlock the Transport Lock. For how to unlock the Transport Lock, refer to "Chapter 3 Connecting the Cables" NO in the Getting Started. Reload the document correctly on ADF Paper Chute. NO Remove the document in the ADF Paper Chute, open the ADF, and then close it completely. NO Connect the interface cable correctly. For how to connect the cable, refer to "Chapter 3 Connecting the Cables" in the NO Getting Started. YES NO Use a new interface cable and correctly connect it. Turn off the scanner and the computer, specify a correct SCSI ID. Turn on the scanner again. Then, restart the computer. For how to specify the SCSI ID, refer to "Chapter 3 Connecting the Cables" in the Getting Started. TOP Contents Index Introduction Scanner Overview Loading Documents How to Use ScandAll PRO Scan Parameters Various Documents Daily Care Consumables YES The scanner operation is normal. If you cannot solve the problem after taking the measures above, check the items shown in "8.4 Before Contacting Your Dealer or Scanner Service Provider" (on page 152), and then contact the dealer where you purchased the scanner or an authorized FUJITSU scanner service provider. Troubleshooting Operational Settings Appendix Glossary 139