Konica Minolta bizhub 28e bizhub 28e Printer Guide - Page 121

Cannot print PDF, 28e PDF DirectPrint

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Status Cannot print documents Things to check Is the machine online? Cannot print correctly Are the paper size and orientation settings, etc. set in the application being prioritized? Does the machine have sufficient memory for printing? Cannot print PDF documents correctly using KONICA MINOLTA bizhub 28e PDF DirectPrint or operating from machine control panel. Is the optional PostScript Memory attached? Are the fonts embedded in the PDF file? Countermeasure Printing is available when the machine is online. To switch the machine to online: Press [Off Line] on the print ready screen. (If the print ready screen is not displayed, press repeatedly until "Print Ready" screen is displayed.) The settings of the application software may be prioritized, depending on the settings of the printer driver. Specify the correct settings in the application software. If you are printing multiple sets, first check whether you can print one set. Set a lower image resolution. Alternatively, reduce the size of the data by simplifying the image. You may print them correctly when the optional PostScript Memory is attached. When the characters are garbled, you may print them correctly by creating a PDF file with the fonts embedded in the file. 6-4 Troubleshooting

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6-4
Troubleshooting
Status
Things to check
Countermeasure
Cannot print
documents
Is the machine online?
Printing is available when the machine is
online.
To switch the machine to online:
Press [Off Line] on the print ready screen.
(If the print ready screen is not displayed,
press <Mode> repeatedly until “Print Ready”
screen is displayed.)
Cannot print
correctly
Are the paper size and
orientation settings, etc.
set in the application being
prioritized?
The settings of the application software may
be prioritized, depending on the settings
of the printer driver.
Specify the correct
settings in the application software.
Does the machine have
sufficient memory for
printing?
If you are printing multiple sets, first check
whether you can print one set. Set a lower
image resolution. Alternatively, reduce the
size of the data by simplifying the image.
Cannot print PDF
documents correctly
using KONICA
MINOLTA bizhub
28e PDF DirectPrint
or operating from
machine control
panel.
Is the optional PostScript
Memory attached?
You may print them correctly when the
optional PostScript Memory is attached.
Are the fonts embedded in
the PDF file?
When the characters are garbled, you may
print them correctly by creating a PDF file
with the fonts embedded in the file.