Konica Minolta bizhub 4020 bizhub 4020 User Guide
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- Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 1
User's Guide User's Guide 2013. 8 A6WD-9560-00A - 1 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 2
User's Guide 1-Safety information...7 2-Learning about the printer ...11 Finding information about the printer ...11 Selecting a location for the printer ...12 Printer configurations ...13 Understanding the basic functions of the scanner 14 Using the ADF and scanner the printer software...48 Attaching - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 3
trays ...61 Loading the multipurpose feeder ...66 Linking and unlinking trays ...70 7-Paper and specialty media guide ...74 Using specialty media ...74 Paper guidelines ...76 Supported paper sizes, types, and weights 79 8-Printing...83 Printing forms and a document...83 Printing from a flash - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 4
User's Guide Understanding the e-mail options ...110 11-Faxing ...113 Setting up the printer to fax...113 Sending a fax ...125 Creating shortcuts...128 Customizing fax settings...129 Canceling an outgoing fax ...130 Holding and forwarding faxes ...131 Understanding the fax options ...132 12-Scanning - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 5
User's Guide 16-Maintaining the printer ...247 Cleaning the printer manual feeder. [25y.xx 271 [x]-page jam, open automatic feeder top cover. [28y.xx 272 19-Troubleshooting...273 Understanding printer messages...273 Solving printer problems ...289 Solving print problems ...298 Solving copy problems - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 6
User's Guide Solving fax problems ...339 Solving scanner problems ...348 Solving home screen applications problems 355 Embedded Web Server does not open 355 Contacting technical support ...357 20-Notices...358 Copyright notice ...358 Edition notice ...358 Trademarks...358 Software License - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 7
fax feature, power cord, or telephone, during a lightning storm. Refer service or repairs, other than those described in the user documentation, to a service in your operating instructions that discusses for signs of such problems. Remove the power cord electrical shock when cleaning the exterior of - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 8
User's Guide Use only the power cord provided with than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. CAUTION-SHOCK HAZARD: If you are accessing the is adequate clearance around it. SAVE THESE INSTRUCTIONS. - 8 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 9
User's Guide ■ Warning and Caution Symbols The labels and symbols used in this manual and on the printer help conditions have occurred, immediately turn off and unplug the printer, and then call your authorized service provider. Do not unplug and plug in the power cord with wet hands, as an - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 10
User's Guide and unplug the printer, and then call your authorized service provider. If you continue using the printer, a fire an emergency occurs. • Do not store toner cartridges and PC drum units near computer disks or watches that are susceptible year and clean between the plug terminals. Dust that accumulates between the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 11
the CD menu. On the left navigation pane, click User's Guide and other publications, and then click Networking Guide. The latest supplemental information, updates, and technical support: • Documentation • Driver downloads KONICA MINOLTA Support Web site- http://www.konicaminolta.com Note: Record - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 12
User's Guide Selecting a location for the printer CAUTION-POTENTIAL INJURY: The printer weight CEN Technical Committee 156 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Clean, dry, and free of dust. - Away from stray staples and paper clips. - Away from the direct - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 13
User's Guide 1 Right side 110 mm (4.33 in.) 2 Front 305 mm (12 in.) 3 Left side printer (MFP) that scans, copies, and faxes, you may need additional furniture. You can configure your printer by adding an optional 250- or 550-sheet tray. For instructions on installing the optional tray - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 14
stop 10 Standard bin Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 15
User's Guide Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page documents including two-sided (duplex) pages. Use the scanner tray. • Scan size from 74-217 mm (2.9-8.5 inches) wide to 105-356 mm (4.1-14 inches) long. • Scan media weights - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 16
User's Guide 3-Understanding the printer control panel Using the printer control panel Use the 1 Display 2 Home button 3 Tips 4 Clear all / Reset Reset the default settings of a function, such as copying, faxing, or scanning. Enter numbers, letters, or symbols. Enable Sleep mode or Hibernate mode. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 17
User's Guide Understanding the colors of the indicator and Sleep mode. Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action such as copying, faxing, or scanning - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 18
User's Guide Touch 1 Copy 2 Fax 3 E-mail 4 FTP 5 Menu icon 6 Status message bar 7 Status/Supplies To Access the Copy menus and make copies. Access the Fax menus and send fax. Access the E-mail menus and send e-mails. Access the File Transfer Protocol (FTP) menus and scan documents directly to an - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 19
Touch To Jobs by user Access print jobs saved by user. Profiles and Solutions Access profiles and solutions. Features Feature Attendance message alert Description If an attendance message affects a function, then this icon appears and the red indicator light blinks. Warning If an error - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 20
User's Guide Touch the To 1 Radio button Select or clear an item. 2 Up arrow Scroll up. 3 Down arrow Scroll down. 4 Accept button Save a setting. 5 Cancel button • Cancel - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 21
User's Guide 4-Setting up and using the home screen applications Finding required when setting up home screen applications, such as: • Forms and Favorites • Scan to Network For Windows users 1. Open the command prompt. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 22
User's Guide 4. Look for IPv4 Address. Finding the IP address of the printer Note: IP address in the address field. 3. Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Customizing the home screen 1. Open a Web browser, and then type the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 23
User's Guide 2. Select the check boxes to specify which icons appear on the single page. For more information, see Setting up Card Copy. Fax Scan a document, and then send it to a fax number. For more information, see Faxing. Forms and Favorites Quickly find and print frequently used online - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 24
User's Guide Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications. Setting up Forms and Favorites - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 25
User's Guide Setting up Card Copy Use To Quickly and easily copy insurance, identification, and other wallet-size cards. You can scan and print both Change the default scanning options, if necessary. - Default tray-Select the default tray to be used for printing scan images. - Default number of - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 26
User's Guide Using MyShortcut Use To Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs. To use the application, touch MyShortcut, and then follow the instructions on the printer display. Setting up Scan to Network Use To Scan a - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 27
User's Guide To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on • To export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: - When saving the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 28
User's Guide • To import a configuration from a file, click Import, and then browse to the • To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions on the computer screen to save the configuration file. • To import a configuration file, do - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 29
User's Guide 5-Additional Unit 2G - UK-P01 Upgrade Kit 256MB User Flash • Font - UK-P06 Upgrade Kit Traditional Chinese Font Card - UK-P05 Upgrade Kit Simplified Chinese Font Card - UK-P04 Upgrade Kit Korean Font Card - UK-P07 Upgrade Kit Japanese Font Card • Firmware cards - UK-P10 Upgrade Kit - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 30
User's Guide 1. Open the controller board access door. 2. Open the controller board shield using the green handle. 3. Use the following illustration to locate the appropriate connector. Warning- - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 31
User's Guide 1 Memory card connector 2 Option card connector 3 Printer hard disk connector 4 Internal Solutions Port connector 4. Close the shield, and then the access door. Installing a memory card - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 32
User's Guide 2. Unpack the memory card. Warning-Potential Damage: Do not touch the connection board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 33
User's Guide Installing an optional card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 34
User's Guide 4. Push the card firmly into place as shown in the illustration. Warning-Potential board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 35
User's Guide the power cord from the electrical outlet before continuing. If you have any other devices the controller board access door, and then slide the access door to remove. 3. Unpack the ISP kit. Note: Make sure to remove and discard the small cable attached to the white connector. - 35 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 36
User's Guide 1 ISP solution 2 Screw to attach the ISP to the bracket 3 ISP exterior cover 4 Screws to attach the ISP metal bracket to the printer cage 5 Plastic bracket 6 Long ISP cable 4. Place the plastic bracket inside the ISP exterior cover until it clicks into place. - 36 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 37
User's Guide 5. Slide and push the ISP solution into the plastic bracket. 6. Secure the ISP solution to the plastic bracket using the long screw. - 37 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 38
User's Guide 7. Tighten the two screws on the end of the ISP solution. 8. Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. - 38 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 39
User's Guide 9. Slightly close the ISP exterior cover up to 65 degrees, and then slide the cover to attach. 10. Run the ISP cable through the controller board shield. - 39 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 40
User's Guide 11. Open the controller board shield using the green handle. 12. Attach the blue plug of the ISP solution interface cable into the blue receptacle - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 41
13. Close the controller board shield. User's Guide 14. Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 42
User's Guide a. Using a flathead screwdriver, loosen the screws. b. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug and the receptacle are color-coded blue. - 42 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 43
User's Guide c. Align the screws on the printer hard disk to the slots on the the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 44
User's Guide 2. Loosen the screws that connect the printer hard disk to the controller board bracket. 3. Unplug the printer hard disk interface cable from the receptacle in - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 45
User's Guide CAUTION-SHOCK HAZARD: If you are accessing the controller board input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. 1. Turn off the printer using the power switch, and then unplug - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 46
User's Guide 2. Unpack the tray, and then remove all packing material. 3. Pull out the tray from the base. 4. Remove any packing material from inside the tray. 5. Insert - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 47
User's Guide 8. Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Notes: - When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 48
time from the top to the bottom. Setting up the printer software Installing the printer driver For Windows users 1. Insert the Drivers and Documentation CD in the CD/DVD drive of your PC. 2. Follow the instructions on the screen. Note: The PostScript driver may not be installed to your PC which runs - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 49
System preferences > Print & Scan > + b. Select your printer. c. Click Add. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use. For Windows users 1. Open the printers - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 50
User's Guide - (For Mac OS X v10.7/v10.8) System Preferences >Print & Scan > select your printer >Options & Supplies >Driver 2. Add any installed hardware options, and then click OK. Attaching cables CAUTION-POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 51
User's Guide Use the 4 EXT port 5 LINE port 6 USB port 7 USB printer port 8 Security slot To Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax Service default problems caused by a damaged cable. - 51 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 52
User's Guide Installing the printer on an Ethernet network For Windows users 1. Insert the Drivers and Documentation CD in the CD/DVD drive of your PC. 2. Follow the instructions on the screen. 3. A device is detected and it is displayed on a device list. Choose a device to install and click Next. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 53
User's Guide • bizhub_4020_3320_106.pkg (for Mac OS X v10.6/v10.7/v10.8) 4. Add the printer. - For IP printing: 1. From the Apple menu, navigate to either of the following: - (For Mac OS X v10.3/v10.4/v10.5/v10.6) System preferences > Print & Fax - (For Mac OS X v10.7/v10.8) System preferences > - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 54
URI in the following form: "socket://:port" 8. Click Continue. 9. Select KONICA MINOLTA > Continue. 10. Select KM4020X.ppd > Add Printer. 11. Enter the user name and password for using root privileges > OK. Preparing to set up the printer on a wireless network Notes - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 55
User's Guide Inner authentication type • 802.1X user name and password • Certificates - No security If your the access point, or contact your system support person. - To find the WPA/WPA2 is working properly. For more information, see the instruction sheet that came with the wireless network adapter. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 56
User's Guide 2. Select a wireless connection setup. Use To Search for networks Show available wireless connections. Note: This menu shows all broadcast secured or unsecured SSIDs. Enter a network name Manually the instruction sheet a proxy server, then temporarily disable it to load the Web page - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 57
User's Guide . For more information, see the instruction sheet that came with the wireless network you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Click security method, preshared key or passphrase, network mode, and channel. 4. Click Submit. 5. Turn - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 58
User's Guide a wireless connection), and then turn the printer back on. For Windows users 1. Open a Web browser, and then type the printer IP are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Open the printers folder. In Windows 8 From the Search charm, type - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 59
User's Guide 2. Add the printer. - For IP printing: 1. From the Apple menu, navigate to either of the following: - (For Mac OS X v10.3/v10.4/v10.5/v10.6) System preferences > Print & Fax - (For Mac OS X v10.7/v10.8) System preferences > Print & Scan 2. Click +. 3. Click the IP tab. 4. Type the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 60
User's Guide Printing a network setup page If the printer is attached to a network, then print a network setup page to , then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. - 60 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 61
User's Guide 6-Loading paper and specialty media The selection and handling 5 inches). • The largest supported Universal size is 215.9 x 355.6 mm (8.5 x 14 inches). 1. From the home screen, navigate to: >Paper Menu >Universal Setup >Units of Measure > select the unit of measure > 2. Touch Portrait - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 62
User's Guide 2. Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading. - 62 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 63
the paper from dust, you can purchase a dust cover separately. For more information, contact technical support. - If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6-size position. - Make sure the width - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 64
User's Guide 4. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5. Load the paper stack. - 64 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 65
User's Guide Notes: - Load with the printable side facedown when using recycled or preprinted paper. - Load prepunched paper with the holes on the top front of the tray. - Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. 6. Insert the tray. - 65 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 66
User's Guide 7. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose feeder when - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 67
User's Guide b. Pull the extender gently so that the multipurpose feeder is fully extended and open. 2. Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 3. Prepare the paper or specialty media for loading. - Flex sheets of paper back and forth to - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 68
User's Guide - Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and then fan them. feeder. - Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. - 68 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 69
User's Guide - Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 70
User's Guide - Load letterhead faceup with the top edge entering the printer first. flap on the left side facedown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 5. From the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 71
User's Guide Linking and unlinking trays 1. Open a Web browser, and then type the separated by periods, such as 123.123.123.123. - If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Click Settings >Paper Menu. 3. Change the paper size and type settings - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 72
User's Guide .123.123.123. - If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Click Settings >Paper Menu >Custom then select a paper type Note: Paper is the factory default paper type for all user-defined custom names. 4. Click Submit. Using the printer - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 73
User's Guide 3. Select a custom name you want to configure, then select a paper or specialty media type, and then click Submit. Using the printer control panel 1. From the home screen, navigate to: >Paper Menu >Custom Types 2. Select a custom name you want to configure, and then touch . - 73 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 74
User's Guide 7-Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead to 195°C (383°F). • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten the stack to prevent sheets - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 75
User's Guide • To optimize performance and minimize jams, do not use envelopes that: - Have excessive curl or twist - Are stuck together or damaged in any way - Have windows sided labels are not supported. When printing on , and could void the printer and toner cartridge warranties. • Do not use - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 76
User's Guide • If zone coating of the adhesive is not possible, then remove a 2-mm (0.06-inches) strip on the leading and driver jams or other paper handling problems. • Check with the manufacturer lb) or heavier paper. Note: Two-sided printing is supported only for 60-90-g/m2 (16-24-lb) bond paper - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 77
User's Guide paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner adjusted with a software application to - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 78
User's Guide • Recycled papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble in xerographic copiers. The ink by the resin in toner. Inks that are - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 79
User's Guide • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. Supported paper sizes, types, and weights Supported X ADF Scanner glass Duplex mode X X X X X X X X X X X - 79 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 80
User's Guide Paper size and dimension Standard 250sheet tray Optional 250or 550-sheet tray Multipurpose feeder X X 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope X X 162 x 229 mm (6.38 x 9.01 in.) ADF Scanner glass Duplex mode X X X X X X X X X X X X X X X X X X - 80 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 81
User's Guide Paper size and dimension Standard 250sheet tray Optional 250or 550-sheet tray Multipurpose feeder ADF Scanner glass Duplex mode B5 Envelope X X 176 x 250 mm (6.93 x 9.84 in.) X X X Other Envelope X X 85.7 x 165 mm to 215.9 x 355.6 mm (3.375 x 6.50 in. to 8.5 x 14 in.) - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 82
User's Guide Paper type 250- or 550sheet tray Multipurpose feeder Duplex mode ADF Scanner glass Colored paper Light paper Heavy paper Rough/Cotton X Custom Type [x] 1 Transparencies are supported only in 250-sheet tray. 2 One-sided paper labels designed for laser printers are supported for - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 83
User's Guide size to match the paper loaded. 2. Send the print job: For Windows users a. With a document open, click File >Print. b. Click Properties, on the Printing Preferences settings, refer to the Help for the Driver. For Macintosh users a. Customize the settings in the Page Setup dialog: 1. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 84
to: >Settings >Print Settings >Quality Menu >Toner Darkness 2. Adjust the setting, and then touch . Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 85
User's Guide 1. Insert a flash drive into the USB port. Notes: - A flash drive icon appears on the printer home screen when a flash drive is inserted. - If you insert - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 86
User's Guide 4. Use or to specify the number of copies to file system are not supported. Recommended flash drives File type • Lexar JumpDrive FireFly (512MB and 1GB) • SanDisk Cruzer Micro (512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Images: • .dcx • - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 87
User's Guide Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user Reserve jobs are held in the printer until you delete them. For Windows users 1. With a document open, click File >Print. 2. Click Properties - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 88
User's Guide 6. From the printer home screen, release the print job. - For confidential print jobs, navigate to: Held Jobs > select your user name >Confidential > enter the PIN >Print - For other print jobs, navigate to: Held Jobs > select your user server, then temporarily disable it to load the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 89
User's Guide Printing information pages Printing a font sample list 1. From the home screen, keypad to return to the home screen. Canceling a print job from the computer For Windows users 1. Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 90
- (For Mac OS X v10.3/v10.4/v10.5/v10.6) System Preferences >Print & Fax > select a printer >Open Print Queue - (For Mac OS X v10.7/v10.8) System Preferences >Print & Scan > select a printer >Open Print Queue 2. From the printer window, select the print job you want to cancel, and then click Delete - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 91
) into the ADF tray. Place these items on the scanner glass. - The ADF indicator light comes on when the paper is loaded properly. 2. If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 92
User's Guide Copying using the ADF 1. Load an original document faceup, short edge first into the ADF tray. Notes: - Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. - The - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 93
User's Guide Copying on specialty media Copying on transparencies 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner contains transparencies >Copy It If there are no trays that support transparencies, then navigate to: Multipurpose Feeder > select the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 94
User's Guide Customizing copy settings Copying to a different size 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: - Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 95
If you are loading a document into the ADF tray, then adjust the paper guides. 3. From the home screen, navigate to: Copy >Copy from >Mixed Sizes >Copy to >Letter >Copy It The scanner identifies the different paper sizes as they are scanned, and then scales the mixed paper sizes to fit on the paper - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 96
User's Guide faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: - Do not load postcards, photos, small items, paper guides. 3. From the home screen, touch Copy. 4. From the Scale area, touch or to enlarge or reduce your copies. Notes: - The factory default setting - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 97
User's Guide and photos. - Photo-The original document is mostly a photo or an image. - Graphics-The original document is mostly business-type graphics, such as pie faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: - Do not load postcards, photos, small items, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 98
the paper guides. 3. From the home screen, navigate to: Copy > enter the number of copies >Collate > select the preferred order of pages > >Copy It Placing separator sheets between copies 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 99
User's Guide 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: - Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 100
User's Guide Placing an overlay message on each page 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: - Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 101
User's Guide is not loaded in one of the trays, then touch Multipurpose Feeder, and manually load the paper in the multipurpose feeder. • When "Copy to" is the "Copy from" and "Copy to" paper sizes automatically to scale the scan image to fit the size of the paper onto which you are copying. • To - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 102
User's Guide Content This option lets you set the original document type and source. Select Shift This option lets you increase or reduce the size of the margin of a page by shifting the scanned image. Touch or cropped. to set the margin you want. If the additional margin is too large, then the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 103
User's Guide Edge Erase This option lets you remove smudges or marks around the of your document on a single page. Advanced Imaging This option lets you adjust the Auto Center, Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 104
User's Guide Create Booklet This option lets you create a sequence of printed and option lets you combine multiple scan jobs into a single job and appears only when a working printer hard disk is installed. Fix Scan Skew This option lets you straighten scanned images that are slightly skewed when - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 105
User's Guide 10-E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single 123.123.123.123. - If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Click Settings >E-mail/FTP Settings - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 106
User's Guide Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web separated by periods, such as 123.123.123.123. - If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Click Settings. 3. From the Other Settings column, click Manage - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 107
User's Guide E-mailing a document You can use the printer to e-mail scanned documents to one or more scanner glass. - The ADF indicator light comes on when the paper is loaded properly. 2. If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 108
User's Guide 3. Press #, then enter the shortcut number using the keypad, and then touch . photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. - The ADF indicator light comes on when the paper is loaded properly. 2. If you are loading - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 109
Framework, or by downloading a third-party standalone viewer. 5. Touch >E-mail It. Note: If you selected Secure PDF, then you will be prompted to enter your password twice. Canceling an e-mail • When using the ADF, touch Cancel Job while Scanning appears. • When using the scanner glass, touch - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 110
User's Guide Understanding the e-mail options Recipient(s) This option lets you enter the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 111
User's Guide Select one of the following: • PDF-Use this to create a single file with multiple pages. Note: PDF is the factory default setting. • Secure PDF-Use this to create an encrypted PDF is mostly a photo or an image. • Text-The content of the scanned for inclusion in the e-mail. - 111 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 112
User's Guide • Orientation-This specifies the orientation of the original document, and then changes that portion of the scan. Advanced Imaging This option lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 113
User's Guide 11-Faxing Note: The fax function is available only in select printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 114
User's Guide Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 115
User's Guide 4. In the Fax Number field, enter the printer fax number. 5. Click Submit. Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 116
User's Guide To connect: 1. Connect one end of the telephone cable that came with the printer to the port of the printer. 2. Connect the other end of - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 117
User's Guide Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 118
User's Guide • If you have only one telephone number on your line, then you need to set the printer to receive faxes manually (Auto Answer Off). When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 119
User's Guide 3. the telephone to the port. port of the Scenario 3: VoIP telephone service To connect: 1. Connect one end of the telephone cable that came with on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 120
User's Guide and then listen for a dial tone. Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for activation - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 121
User's Guide Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1. Connect one end of the telephone cable that came with - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 122
User's Guide There may be an adapter plug installed in the port of the printer. If you are using a telephone adapter or a facility that has a cascaded or - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 123
User's Guide Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. 1. Connect one end of the telephone cable - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 124
User's Guide Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service fax and voice calls. If you subscribe to a distinctive ring service, printer to answer. Note: The factory default setting for distinctive rings is On. This - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 125
a fax to one or more recipients in a number of ways. You can type the email address, use a shortcut number, or use the address book. You can also use the MyShortcut application from the printer home screen. For more information, see the "Activating the home screen applications" section of the User - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 126
User's Guide Sending a fax using the printer control panel 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: - Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 127
into the ADF tray. Place these items on the scanner glass. - The ADF indicator light comes on when the paper is loaded properly. 2. If you are loading a document into the ADF tray, then adjust the paper guides. 3. From the home screen, navigate to: Fax > > type the name of the recipient > Note: You - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 128
items on the scanner glass. - The ADF indicator light comes on when the paper is loaded properly. 2. If you are loading a document into the ADF tray, then adjust the paper guides. 3. From the home screen, navigate to: Fax > enter the fax number >Options >Delayed Send Note: If Fax Mode is set to - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 129
tray. Place these items on the scanner glass. - The ADF indicator light comes on when the paper is loaded properly. 2. If you are loading a document into the ADF tray, then adjust the paper guides. 3. From the home screen, touch Fax, and then enter the fax number. 4. From the Resolution area, touch - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 130
or type the fax names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning • When using the ADF, touch Cancel Job on the printer control panel while Scanning appears. • When using the scanner glass, touch Cancel - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 131
User's Guide Canceling a fax after the original documents have been scanned to memory 1. On the home disable it to load the Web page correctly. 2. Click Settings >Fax Settings >Analog Fax Setup >Holding Faxes. 3. From the Held Fax Mode menu, select one of the following: - Off - Always On - Manual - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 132
User's Guide Forwarding a fax This option lets you print and forward received faxes to a fax temporarily disable it to load the Web page correctly. 2. Click Settings >Fax Settings. 3. From the Fax Forwarding original document is mostly a photo or an image. • Text-The content of the original document - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 133
User's Guide • Photo/Film-The original document is a photo from film. • Press-The original document was printed using a printing press. Resolution This option lets you adjust the quality of the fax output. Increasing the image resolution increases the file size and the time needed to scan your - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 134
User's Guide Advanced Imaging This option lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you fax the document. Edge Erase This option lets you remove smudges or - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 135
Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer. Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 136
User's Guide Scanning to an FTP address Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page documents including two-sided (duplex) pages. Use the scanner If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Navigate to: Settings > - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 137
User's Guide 3. Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person. 4. Enter a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number. 5. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 138
User's Guide Scanning to an FTP address using a shortcut number 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: - Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 139
can use this shortcut number when you are ready to scan your documents. 7. Review the instructions on the Scan Profile screen. a. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 140
User's Guide Setting up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure that your computer and printer are connected to the same network. 1. Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 141
User's Guide Scanning to a flash drive 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: - Do .123. File Name This option lets you type a file name for the scan image. Save As Shortcut This option lets you save the current settings as a - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 142
User's Guide Resolution This option lets you adjust the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type for - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 143
User's Guide • Press-The original document was printed using a printing press. Page Setup This that portion of the scan. Advanced Imaging This option lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 144
User's Guide 13-Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Universal Setup Menu Settings Page Active NIC - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 145
Executive Oficio (Mexico) Folio Statement Universal User's Guide To Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, from the linked tray. • A6 is supported only in Tray 1 and in the multipurpose feeder. - 145 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 146
C5 Envelope B5 Envelope Other Envelope User's Guide To Specify the type of the paper loaded in each tray. Notes: • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is the factory default setting for all other trays. • If available, a user-defined name will appear instead of - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 147
Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal User's Guide To Specify the type of the paper loaded in the multipurpose feeder. Notes: • Plain - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 148
User's Guide Use To Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of the paper being manually loaded. Notes: • Plain Paper is the factory default setting. • From - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 149
First Substitute Size menu Use Substitute Size Off Statement/A5 Letter/A4 All Listed User's Guide To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 150
User's Guide Paper Texture menu Use To Plain Texture Smooth Normal Rough Card Stock Texture Smooth Normal Rough Specify the relative texture of the plain paper loaded. Note: Normal is the factory default factory default setting. • The options appear only if card stock is supported. Transparency - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 151
User's Guide is the factory default setting. Specify the relative texture of the preprinted paper loaded. Note: Normal is the factory default setting. Specify is the factory default setting. Specify the relative texture of the paper loaded. Note: Normal is the factory default setting. Specify the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 152
User's Guide Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock the card stock loaded. Note: Normal is the factory default setting. Specify the relative weight of the transparencies loaded. Note: Normal is the factory default setting. Specify the relative weight of the recycled paper - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 153
User's Guide Use To Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Normal Heavy Note: Normal is the factory default setting. Letterhead Weight Light Normal Heavy Specify the relative weight of the letterhead loaded. Note: Normal is the factory default - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 154
User's Guide Paper Loading menu Use To Recycled Loading Duplex Off Bond type. Note: Custom [x] Loading is available only if the custom type is supported. Notes: • Duplex sets two-sided printing as the default for all print jobs unless one-sided printing is set from Printing Preferences or - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 155
[x] User's Guide To Associate a paper or specialty media type with a factory default Custom Type [x] name or a user-defined selected in other menus. Notes: • Paper is the factory default setting. • The Recycled paper type must be supported in the selected tray or feeder in order to print from - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 156
User's Guide Custom Scan Sizes menu Use Custom Scan Size [x] Scan Size Name Width Height Orientation Portrait Landscape 2 scans per side Off On To Specify a custom scan size name and page orientation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus. • ADF - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 157
Feed Direction Short Edge Long Edge User's Guide To Identify the units of measure. Note: Millimeters is the factory default setting. Set the portrait width. Notes the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray. - 157 - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 158
Reports menu Use Menu Settings Page Device Statistics Network Setup Page Network [x] Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts User's Guide To Print a report containing information about the paper loaded in trays, installed memory, total page - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 159
Shortcuts Profiles List Print Fonts Print Directory Asset Report User's Guide To Print a report containing information about FTP shortcuts and model name. The report contains text and UPC bar codes that can be scanned into an asset database. Network/Ports menu Active NIC menu Use To Active NIC - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 160
job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. NPA Mode Off Auto Set the printer to perform - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 161
Network Setup or Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk User's Guide To Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 162
User's Guide Network job to be canceled. Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1-9 is selected, Server. View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 163
Yes No WINS Server Address Enable DDNS Yes No Enable mDNS Yes No User's Guide To View or change the current TCP/IP netmask. View or change files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. Enable the built-in Web server (Embedded Web Server). When enabled, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 164
User's Guide Use To DNS Server Address View or change the current DNS server adapter accepts the automatic IPv6 address configuration entries provided by a router. Note: On is the factory default setting. Set the host name. Note: These settings can be changed only from the Embedded Web Server - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 165
User's Guide Wireless menu Note: This menu is available only in printers Start Push Button Method or Start PIN Method. Note: Disable is the factory default setting. Specify the network mode. Notes: • Infrastructure is the factory default setting. This lets the printer access a network using - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 166
User's Guide AppleTalk menu Note: This menu is available only in printer models connected >Network Setup [x] >AppleTalk Use To Activate Yes No View Name Enable or disable AppleTalk support. Note: Yes is the factory default setting. Show the assigned AppleTalk name. Note: The name can be changed - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 167
User's Guide Standard USB menu Use PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode On Off Auto To Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 168
Mac Binary PS On Off Auto ENA Address yyy.yyy.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy User's Guide To Set the size of the USB input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 169
Use ENA Gateway yyy.yyy.yyy.yyy User's Guide To Set the gateway information for an external print : • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used. Specify the type of user authentication required for scan to e-mail - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 170
what credentials will be used when communicating to the SMTP server. Notes: • None is the factory default setting for Device-Initiated E-mail and User-Initiated E-mail. • "Device Userid" and "Device password" are used to log in to the SMTP server when Use Device SMTP Credentials is selected. - 170 - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 171
User's Guide Security menu Miscellaneous Security Settings menu Use Login the factory default setting. 1 indicates the scanner does not impose a lockout time. • Panel Login Timeout specifies how long the scanner remains idle on the home screen before automatically logging the user off. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 172
User's Guide Confidential Print menu Use To Max Invalid PIN Off 2-10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user new default - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 173
To Note: Off is the factory default setting. User's Guide Disk Wiping menu Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 174
, a flash drive must be attached to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer. Specify whether or not audit logs are deleted. Note: Yes is the factory default setting. Specify how and whether or not audit logs are created. Notes: • Enable - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 175
User's Guide Set Date and Time menu Use Current Date and Time Manually Set Date and Time [input date/time] Time Zone [list of time zones] Automatically observe DST On Off Enable NTP On Off To View the current date and time settings for the printer. Enter the date and time. Notes: • Manually - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 176
Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Show estimates Do not show estimates User's Guide To Set the language of the text appearing on the printer display. Note: , and device statistics reports. Note: "Show estimates" is the factory default setting. - 176 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 177
/Paper Paper ADF Loaded Beep Enabled Disabled Quiet Mode Off On Run Initial setup Yes No User's Guide To Minimize the use of energy, paper, or specialty media. Notes: • Off is the factory default setting. This resets the printer to its factory default settings. • Energy minimizes the power used - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 178
Metric Scan to PC Port Range [port range] User's Guide To Specify a language and custom key information for the printer control panel keyboard. The additional tabs enable access to accent marks and symbols. Note: Customer Key 1 is the factory default setting. Specify the unit - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 179
) Black Toner PC Kit User's Guide To Specify Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory default setting for Right side. Customize the displayed information for Black Toner and PC Kit - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 180
Information (continued) Paper Jam Load Paper Service Errors User's Guide To Customize the displayed information for Paper Jam, Load Paper, and Service Errors. Select from the following options: Display Yes No Message to display Default Alternate Default [text entry] Alternate [text entry] Notes - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 181
20-100 One Page Copy Off On User's Guide To Change the icons and buttons that appear on the home screen. For each icon or button, select from the following options: Display Do not display Notes: • Display is the factory default setting for Copy, Fax, E-mail, FTP, Search Held Jobs, Held jobs - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 182
On Off Allow Custom Job Scans On Off Scanner Jam recovery Job Level page Level User's Guide To Set the lighting for image background removal is allowed in copy, fax, e-mail, FTP, or scan-to-flash-drive jobs. Note: On is the factory default setting. The background of the image will be removed. Scan - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 183
30-300 Contact Name Location Alarms Alarm Control Cartridge Alarm Timeouts Standby Mode Disabled 1-240 User's Guide To Specify the number of seconds between Embedded Web Server refreshes. Note: 120 is the factory default setting. Specify a contact name for the printer. Note: The contact name will - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 184
Class B printers in European Union countries and Switzerland. Set the printer to hibernate mode even when there is an active Ethernet or fax connection. Notes: • Do Not Hibernate is the factory default setting. • The fax function is available only in select printer models. Set the amount of time in - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 185
Wait Timeout Disabled 15-65535 Timeouts Job Hold Timeout 5-255 Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never User's Guide To Show a message that lets you reset the screen timeout timer instead of returning to the home screen. Note: Off is the factory default setting. Set - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 186
Sleep Hibernate User's Guide To Determine the number of automatic reboots the printer can perform. Note: 5 is the factory default setting. Let period. Note: Disabled is the factory default setting. Specify whether the printer reprints jammed pages. Notes: • Auto is the factory default setting. The - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 187
User's Guide To Restore the printer settings to the factory default settings. Notes: • Do Not Restore is the factory default setting. This keeps the user-defined settings. • Restore Now returns all scanner settings to the factory default settings except Network/Ports menu settings. All downloads - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 188
User's Guide Copy Settings menu Use Content Type Text Graphics Text/Photo the original document. Note: Text/Photo is the factory default setting. Specify how the original document was produced. Note: Black/White Laser is the factory default setting. Specify whether an original document is two-sided - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 189
A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Copy To Source Tray [x] Auto Size Match Multipurpose Feeder Transparency Separators On Off User's Guide To Specify whether or not a border is printed. Note: Off is the factory default setting. Keep the pages - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 190
Custom text Overlay Confidential Copy Draft Urgent Custom Off User's Guide To Place a sheet of paper between pages, copies, or jobs. Note: Off is the factory default setting. Specify the separator sheet source. Note: Tray 1 is the factory default setting. Specify the level of darkness for the copy - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 191
Best for content Mirror Image Off On Negative Image Off On Shadow Detail -4 to 4 User's Guide To Specify the custom overlay text. Note: A maximum of 64 characters is allowed. Allow interruption of a print job to copy a page or document. Note: On is the factory default setting. Scan a document that - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 192
Off On Sharpness 1-5 Sample Copy Off On User's Guide To Correct slight skew in the scanned image. Note: Off is the factory default setting. Specify if the original document is scanned edge-to-edge prior to faxing. Note: Off is the factory default setting. Adjust the amount of sharpness of a copy - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 193
Fax Name Fax Number Fax ID Fax Name Fax Number Enable Manual Fax On Off Memory Use All receive Mostly receive Equal Mostly send All send Cancel Faxes Allow Don't Allow Caller ID Off Primary Alternate User's Guide To Specify the name of the fax in the printer. Specify the number assigned to the fax - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 194
Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] User's Guide To Specify the direction from where digits are masked in an outgoing fax number. Notes: • Off is the factory default setting. • The number of characters masked is determined by the "Digits to mask - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 195
User's Guide Fax Send Settings menu items and their descriptions Use Resolution Standard Fine 200 dpi Super Fine 300 dpi Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 196
Note: 5 is the factory default setting. Specify the number of minutes between redials. Note: 3 is the factory default setting. Enable or disable switchboard blind dialing without a dial tone. Note: No is the factory default setting. Enable or disable Error Correction Mode for fax jobs. Note: Yes is - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 197
Enable Fax Scans On Off Driver to fax Yes No Allow Save as Shortcut On Off Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Custom Job scanning On Off Scan Preview On Off Background Removal -4 to 4 User's Guide To Fax files that are scanned at the printer. Note: On is the factory default - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 198
User's Guide Use Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail -4 to 4 Fix Scan Skew Auto Off On Scan edge to edge Off On Sharpness 1-5 Temperature -4 to 4 Auto Convert Color Faxes to Mono Faxes On Off To Specify the contrast in the scanned image. Note: " - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 199
User's Guide Fax Receive Settings menu items and their descriptions Use Enable Fax Receive On Off Fax Job Waiting None Toner Toner and Supplies Rings to Feeder To Allow the printer to receive fax jobs. Note: On is the factory default setting. Remove fax jobs from the print queue when the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 200
eSF Forward to Shortcut Block No Name Fax Off On Banned Fax List User's Guide To Print the transmission information at the bottom of each page from a received fax. Note: Off is the factory default setting. Specify the maximum speed in baud at which faxes are received. Note: 33600 is the factory - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 201
User's Guide Fax Log Settings menu items and their descriptions Use Transmission error. Note: Print Never is the factory default setting. Enable automatic printing of fax logs. Notes: • On is the factory default setting. • Logs print after every 200 fax jobs. Specify the source of the paper used - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 202
User's Guide Speaker Settings menu items and their descriptions Use Speaker Mode Always Off On until Connected Always On Speaker Volume High Low Ringer Volume Off On To Specify the mode of the speaker. Notes: • On until Connected is the factory default setting. A sound is issued until the fax - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 203
User's Guide E-mail Settings menu Use E-mail Server Setup Subject Message File Name E-mail Server Setup Send me a copy Never appears On by default Off by default can enter up to 128 characters for Server, Login, Password, Path, and Web Link. • You can enter up to 53 characters for File Name. - 203 - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 204
300 dpi 400 dpi 600 dpi Darkness 1-9 User's Guide To Specify the format of the scanned file. Note: "PDF (.pdf)" is the factory default setting. Set the version of the PDF file that will be scanned for e-mailing. Note: 1.5 is the factory default setting. Specify the content of the original document - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 205
4 x 6 in. Sides (Duplex) Off Long edge Short edge User's Guide To Specify the page orientation of the scanned image. Note: Portrait is the factory default setting. Specify the paper size of the document being scanned. Note: A4 is the factory default setting. Specify the page orientation of text and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 206
, but the file size is very large. • This menu item applies to all scan functions. Set the quality of a text image in relation to file size and quality of the image. Note: 75 is the factory default setting. Set the quality of a text or photo image in relation to file size and the quality of the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 207
scanning On Off Scan Preview On Off Allow Save as Shortcut On Off Background Removal -4 to 4 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On User's Guide To Enable the Text/Photo mode to produce smaller file sizes by using 1-bit images. Note: "8 bit" is the factory default - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 208
Sharpness 1-5 Temperature -4 to 4 Use cc:/bcc: Off On User's Guide To Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the factory default setting. Correct slight skew in the scanned image. Notes: • Off is the factory default setting. • This menu item appears only in select - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 209
200 dpi 300 dpi 400 dpi 600 dpi Darkness 1-9 User's Guide To Specify the format of the file for FTP sending. Note: PDF (.pdf) is the factory default setting. Set the version level of the PDF file for FTP sending. Note: 1.5 is the factory default setting. Specify the content of the original document - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 210
6 in. Sides (Duplex) Off Long edge Short edge User's Guide To Specify the page orientation of the scanned image. Note: Portrait is the factory default setting. Specify the paper size of the original document. Note: A4 is the factory default setting. Specify the page orientation of text and graphics - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 211
to all scan functions. Specify whether the transmission log prints. Note: "Print log" is the factory default setting. Specify a paper source when printing FTP logs. Note: Tray 1 is the factory default setting. Enable the Text/Photo mode to have smaller file sizes by using 1-bit images. Note: 8 bit - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 212
0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail -4 to 4 User's Guide To Type a base file name. Note: You can enter up to 53 characters. Copy a document that contains mixed paper sizes into a single scan job. Note: Off is the factory default setting. Specify whether - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 213
edge to edge Off On Sharpness 1-5 Temperature -4 to 4 User's Guide To Correct slight skew in the scanned image. Notes: • Off is the factory default setting. • This menu item is supported only in select printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 214
200 dpi 300 dpi 400 dpi 600 dpi User's Guide To Specify the format of the file to be sent through FTP. Note: "PDF (.pdf)" is the factory default setting. Set the version of the PDF file to be sent through FTP. Note: 1.5 is the factory default setting. Specify the content of the original document - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 215
Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge User's Guide To Lighten or darken the output. Note: 5 is the factory default setting. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. Specify the paper size of the original document. Note - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 216
Use JPEG Quality Best for content 5-90 Text Default 5-90 Text/Photo Default 5-90 Photo Default 5-90 Use Multi-Page TIFF On Off Scan Bit Depth 1 bit 8 bit File Name Custom Job Scanning On Off User's Guide To Set the quality of a JPEG photo image in relation to file size and quality. Notes: • "Best - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 217
0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail -4 to 4 Fix Scan Skew Auto Off On Scan edge to edge Off On Sharpness 1-5 User's Guide To Specify whether a preview appears on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 218
Use Temperature -4 to 4 User's Guide To Enable the user to specify "warm" or "cool" outputs. "Cool" values generate a bluer output than the default while "warm" values generate a redder output than the default. Note: 0 is the factory default setting. Print Settings menu items and their - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 219
User's Guide Use To Paper Saver Off 2-Up 3-Up 4-Up 6-Up 9-Up 12- on each page image. Note: None is the factory default setting. Specify the positioning of multiple-page images. Notes: • Horizontal is the factory default setting. • Positioning depends on the number of page images and whether they - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 220
PS Emulation Job Waiting On Off Print Area Normal Whole Page User's Guide To Set the printer language. Notes: • PCL Emulation is the factory default setting. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 221
User's Guide To Set the storage location for downloads. Notes: • RAM is the factory default setting. Storing downloads in the RAM is temporary. • Storing downloads downloads during language changes and printer resets. If the printer runs out of memory, then Memory Full [38] appears, and downloads - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 222
Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) User's Guide To Specify whether two-sided (duplex) printing is set as the user default setting for all print jobs. Notes: • "1 sided" is the factory default setting. • You can set two-sided printing from the software program. For Windows users: Click File - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 223
9-Up 12-Up 16-Up Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical User's Guide To Specify whether or not blank separator sheets are inserted. Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 224
Use Paper Saver Orientation Auto Landscape Portrait Paper Saver Border None Solid User's Guide To Specify the orientation in which pages are printed on a single sheet. Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Print a border when using Paper - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 225
number can help conserve toner. Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File >Print, and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 226
toner by lightening the output. Note: 0 is the factory default setting. Adjust the contrast of printed objects. Note: 0 is the factory default setting. Job Accounting menu Notes: • This menu appears only when Upgrade Kit (256MB User that you set the administrator password on the Embedded Web Server - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 227
User's Guide Use Log Action at End of Frequency None Email Current Log Email & Delete Current Log Post Current Log Post & Delete Current Log Log Near Full Level Off 1-49 Log Action at Near Full None Email Current Log Email & Delete Current Log Email None is the factory default setting. Specify the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 228
User's Guide Use E-mail Address to Send Logs [user-defined string] Log File Prefix [user-defined string] Delete Logs Select All Unselect All Delete Print/Export Logs Print Detailed User host name string in TCP/IP menu is the factory default setting. Select the desired log file from the displayed - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 229
Downloads on Disk Delete Now Do Not Delete Activate Hex Trace User's Guide flash memory card is installed. Delete downloads from the printer hard disk, including sets the printer to delete the downloads and allows the display to return the source of a print job problem. Notes: • When activated, all - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 230
Use Coverage Estimator Off On User's Guide To Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. XPS menu Use Print Error Pages Off On To Print a page containing - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 231
Use Print PS Error On Off Lock PS Startup Mode On Off Font Priority Resident Flash/Disk User's Guide To Print a page containing the PostScript error. Note: Off is the factory default setting. Disable the SysStart file. Note: Off is the factory default setting. Establish the font search order. Notes - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 232
Emulation Settings Pitch 0.08-100.00 User's Guide To Specify the set of fonts used in the Font Name menu. Notes: • "Resident" is the factory default setting. It shows the factory default set of fonts downloaded in the RAM. • "Download" shows all the fonts downloaded in the RAM. • "All" shows all - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 233
Emulation Settings Auto CR after LF On Off PCL Emulation Settings Auto LF after CR On Off User's Guide To Specify the orientation of text and graphics on a page. Notes: • Portrait is the factory default setting. It prints text and graphics parallel to the short edge of the page. • Landscape prints - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 234
Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Tray Renumber Restore Defaults Yes No User's Guide To Configure the printer to work with printer software or programs that - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 235
Intl Univers User's Guide Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO To Set the default - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 236
Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print User's Guide To Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1-point increments. Scale the default font for HTML documents. Notes: • 100% is the factory - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 237
Portrait Landscape Reverse Portrait Reverse Landscape User's Guide To Select the optimal paper size, scaling, and orientation. Note: On is the factory default setting. It overrides scaling and orientation settings for some images. Invert bitonal monochrome images. Notes: • Off is the factory - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 238
User's Guide 14-Saving the environment Saving paper and toner Studies show that as much as 80% of the setting, see "Using EcoMode". Using recycled paper As an environmentally conscious company, KONICA MINOLTA supports the use of recycled office paper produced specifically for use in laser printers. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 239
User's Guide Saving energy Using Eco-Mode 1. Open a Web browser, and then type the disable it to load the Web page correctly. 2. Click Settings >General Settings >Eco-Mode > select a setting Use To Off Use the factory default settings for all settings associated with Eco-Mode. Off supports - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 240
User's Guide 2. Click Settings >General Settings >Quiet Mode > select a setting Use To On Reduce printer noise. printed. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 3. Click Submit. Adjusting Sleep mode To save energy, decrease - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 241
User's Guide 3. Touch . Using Hibernate Mode Hibernate is an ultra-low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 242
User's Guide 4. Click Submit. Using the printer control panel 1. From the home screen, navigate to: >Settings >General Settings >Screen Brightness 2. In the Screen Brightness field, enter the brightness percentage you want for the display. 3. Touch . - 242 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 243
information, scanner and bookmark settings, and embedded solutions. Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for device-specific functionality. This lets the device retain buffered user data from complex scan, print, copy, and fax jobs - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 244
: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory. 4. Touch Back > Exit Config Menu. The printer will perform a power-on reset, and then return to normal operating mode. Erasing printer hard disk memory Note: Some printer models may - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 245
User's Guide 3. Touch Restore Factory Defaults user tasks. 5. Touch Back > Exit Config Menu. The printer will perform a power-on reset, and then return to normal operating mode . - If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Click Settings >Security - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 246
User's Guide Using the appears. When the printer is fully turned on, a list of functions appears on the printer display. 3. Touch Disk Encryption >Enable. more than an hour, during which the printer will be unavailable for other user tasks. - A status bar will indicate the progress of the disk wiping - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 247
. 5. Make sure all areas of the printer are dry before sending a new print job. Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1. Slightly dampen a soft, lint-free cloth or paper towel with water. - 247 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 248
2. Open the scanner cover. User's Guide 3. Clean all the areas shown, and then let them dry. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 4. Close the scanner cover. - 248 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 249
User's Guide then temporarily disable it to KONICA MINOLTA parts and supplies Your KONICA MINOLTA printer is designed to function best with genuine KONICA MINOLTA supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 250
of toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Part name Destination Part number Imaging unit 60K for bizhub 4020/3320 (Use and Return) For World wide A6W903V Imaging unit 60K for bizhub 4020/3320 For - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 251
User's Guide Ordering a maintenance kit Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. • The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the maintenance kit and can be individually ordered and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 252
User's Guide • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1. Press the button on the right side of the printer, and then open the front door. 2. Pull the toner cartridge out using the handle. 3. Unpack the toner cartridge, and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 253
User's Guide 4. Shake the new cartridge to redistribute the toner. 5. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 254
User's Guide Note: Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge. CAUTION: If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Replacing the imaging unit 1. Press the button on the right side of the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 255
Remove all packing materials from the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 256
User's Guide 6. Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 7. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 257
User's Guide • If an optional tray is installed, then remove it from the printer. To footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. • Avoid severe jarring - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 258
User's Guide 17-Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Drivers , then temporarily disable it to load - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 259
User's Guide .123.123. - If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Click Reports, and then alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 260
User's Guide Notification Description Warning Continuable Stop1 The printer displays the the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 261
User's Guide 18-Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jams occur, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 262
User's Guide • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 263
User's Guide Notes: • When Jam Assist is set to On, the printer automatically . [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper. 4 Multipurpose [x]-page jam, clear manual feeder feeder. [25y.xx] Remove all paper from the multipurpose - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 264
User's Guide [x]-page jam, open front door. [20y.xx] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of before touching it. 1. Press the button on the right side of the printer, and then open the front door. 2. Pull the toner cartridge out using the handle. - 264 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 265
User's Guide 3. Lift the blue handle, and then pull the imaging unit out of the printer. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. 4. Place the imaging unit aside on a flat, smooth surface. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 266
User's Guide 6. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 7. Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 267
User's Guide 9. Close the front door. [x]-page jam, open rear door. [20y.xx] 1. Open the front door to loosen the jammed paper in the rear door. 2. Gently - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 268
User's Guide 3. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4. Close the rear - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 269
User's Guide [x]-page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 270
User's Guide 3. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4. Insert the tray. [x]- - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 271
User's Guide 2. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3. Insert the tray. [x]-page jam, clear manual feeder. [25y.xx] 1. From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 272
User's Guide 3. Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. [x]-page jam, open automatic feeder top cover. [28y the original documents, then load the original documents into the ADF, and then adjust the paper guide. - 272 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 273
User's Guide 19-Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 274
User's Guide Change scanning from the scanner glass immediately after the last successful scan job. • Select Finish job without further scanning to end the last successful scan job. Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying, faxing - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 275
User's Guide • The print job is sent from a flash drive that is no longer attached Remove USB. An unsupported USB device is inserted. Remove the USB device, and then insert a supported one. Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 276
appears again, then contact your system support person or see the "Setting up the printer to fax" section of the User's Guide. Fax server 'To Format' not set , then contact your system support person. Imaging unit low [84.xy] You may need to order an imaging unit. If necessary, select Continue - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 277
very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 278
User's Guide Insufficient to support Resource Save feature [35] Install additional printer memory or select Continue on the printer control panel to disable Resource an automatically selected tray. • Cancel the current job. Load manual feeder with [custom type name] [paper orientation] Try one - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 279
User's Guide • Depending on your printer model, touch Continue or press printing. to clear the message and continue Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray. • - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 280
User's Guide • Cancel the current job. Load [paper source] with [custom type name the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job. Load [paper source] with [paper type] [paper size] [paper - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 281
User's Guide Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact technical support. If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press to confirm. Maintenance kit nearly low [80.xy] - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 282
is disabled. Connect the printer to an analog phone line. Non-Printer Manufacturer [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has detected a Non-Printer Manufacturer supply or part installed in the printer. Your KONICA MINOLTA - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 283
User's Guide • Upgrade to a larger capacity flash memory card. Note: Downloaded fonts and macros that are not previously contact technical support. Reinstall defective or unresponsive cartridge [31.xy] Remove and reinstall the toner cartridge. For more information, see the instruction sheet that - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 284
. Replace defective imaging unit [31.xy] Replace the defective imaging unit to clear the message. For more information, see the instruction sheet that came with the supply. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide. - 284 - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 285
supplies" section of the User's Guide. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact technical support or your service representative, and then report the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 286
, then see the "Ordering supplies" section of the User's Guide. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 287
User's Guide Scanner jam, remove all originals from the scanner [2yy.xx] Remove the jammed paper from the scanner. Scanner jam, remove jammed originals from the scanner [2yy.xx] Remove the jammed paper from the scanner your system support person. Some . Standard network software error [54] - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 288
User's Guide Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm. Notes: • The printer discards - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 289
User's Guide Note: If the error message remains, then the flash memory may appears again, then contact your system support person. Solving printer problems Basic printer problems Hardware and internal option problems Paper feed problems Basic printer problems The printer is not responding to - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 290
User's Guide Action Yes Step 4 Check other electrical equipment plugged into the electrical 6 Make sure the electrical outlet is not turned off by a switch or breaker. Turn on the switch or reset the breaker. Make sure to match the following: • The USB symbol on the cable with the USB symbol - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 291
options, and then turn on the printer. Use correct printer driver settings. Install the correct printer driver. Contact technical support. Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes The problem is solved. No Go to step 2. Does Ready appear on - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 292
User's Guide Action Yes Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. No Turn off the printer, and then contact technical support. Do Please wait and Ready appear on the printer display? Hardware and internal option - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 293
. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see Updating available options in the printer driver. 2. Resend the print job. The problem Contact technical is solved. support. Does the internal option - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 294
User's Guide Tray problems Action Yes Step 1 The problem is solved. 1. Pull out the tray, and then do one or more of the following: - Check for paper jams or misfeeds. - Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. - If you - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 295
to step 4. Is the tray listed in the menu settings page? Step 4 The problem is solved. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see Updating available options - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 296
User's Guide Action Step 2 Check if you are using the correct cable and if it is connected securely to the USB or parallel interface card. Yes Contact technical support. Is the job. Go to step 3. No The problem is solved. The problem is solved. Do paper jams still occur frequently? - 296 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 297
User's Guide Action Step 3 1. Review the tips on avoiding jams. For more information, see Avoiding jams. 2. Follow the recommendations, and then resend the print job. Yes No Contact technical The problem is support. solved. Do paper jams still occur frequently? Paper jam message remains - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 298
Acrobat. 2. Generate a new PDF file, and then resend the print job. No Go to step 2. Do the files print? Step 2 1. Open the document you want to print in Adobe Acrobat. 2. Click File >Print >Advanced >Print As Image >OK >OK. The problem is solved. Contact technical support. Do the files print - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 299
User's Guide Action Step 2 Check if the indicator light on the printer Supported flash drives and file types. Go to step 5. Does the error message still appear? Step 5 Check if the USB port is disabled by the system support person. Contact technical support. The problem is solved. The problem - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 300
User's Guide Print jobs do not print Action Step 1 1. From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default to print after clearing the message. The problem is Go to step 4. solved. Do the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 301
6. solved. Do the jobs print? Step 6 1. Remove, and then reinstall the printer software. For more information, see Installing the printer driver. 2. Resend the print job. The problem is Contact technical solved. support. Do the jobs print? Confidential and other held jobs do not print Note - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 302
. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both. Go to step 2. Did the job print? Step 2 Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the job The problem is - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 303
User's Guide Action Step 3 1. Remove held jobs stored in the printer memory. 2. Resend the print job. Yes No The problem is solved. Go to step 4. Did the job print? Step 4 1. Disable then resend the print job. The problem is solved. Contact technical support. Did the job print? Printing - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 304
speed increase? Step 2 1. Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. The problem is solved. 2. Resend the print job. Contact technical support. Does the print speed increase? Job prints from the wrong tray or on the wrong - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 305
to deactivate Hex Trace mode. No Go to step 2. Is the printer in Hex Trace mode? Step 2 1. From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On. 2. Resend the print job. Contact technical support. The problem is solved. Do incorrect characters - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 306
User's Guide Tray linking does if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. 2. Resend the print job. The problem is Go to step 2. solved. Do job. The problem is Contact technical solved. support. Do the trays link correctly? - 306 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 307
User's Guide Large jobs do not collate Action Yes No Step 1 1. From the Finishing menu on the printer control panel, set Collate to "(1,2,3) (1,2,3)." The problem is solved. 2. Resend the print job. Go to step 2. Did the job print and collate correctly? Step 2 1. From the printer software, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 308
User's Guide Unexpected page breaks occur Action Yes Increase the printing timeout. 1. From the home screen, navigate to: The problem is solved. >Settings >General Settings >Timeouts 2. Increase the Print Timeout setting, and then touch Submit. 3. Resend the print job. No Check the original - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 309
User's Guide Action Yes Step 1 1. Print a font sample list to check if the fonts you are using are supported by the printer. a. From the printer control panel, navigate to: Go to step 2. >Reports >Print Fonts b. Touch PCL Fonts or PostScript Fonts. 2. Use a font that is supported by the printer - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 310
User's Guide Action Yes Step 1 1. Check if there is packing material left on the imaging unit. a. Remove the toner cartridge, and then the imaging unit. b. Check if the packing material is properly removed from the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 311
Clipped pages or images User's Guide Action Yes No Step 1 1. Move the width and length guides in the tray to the correct positions for the paper loaded. 2. Resend the print job. Go to step 2. The problem is solved. Is the page or image clipped? Step 2 Go to step 3. Do one or more of the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 312
User's Guide Action Step 4 1. Reinstall the imaging unit. a. Remove the toner cartridge. b. Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. c. Install the imaging - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 313
User's Guide Shadow images appear on prints Action Step 1 Load paper with the correct paper Printing Preferences or from the Print dialog. 2. Resend the print job. Go to step 4. Do shadow images still appear on prints? No Load paper with the correct paper type and weight in the tray. Change the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 314
User's Guide Action Step 4 Replace the imaging unit, and then resend the print job. Yes Contact technical support. Do shadow images still appear on prints? Gray background on prints No The problem is solved. Action Step 1 Check if Allow Background Removal is set to Off. 1. From the General - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 315
User's Guide Action Step 3 Reinstall the toner cartridge. 1. Remove the cartridge. 2. Install the cartridge. 3. Resend the print job. Yes No The problem is Print dialog. 2. Resend the print job. The problem is solved. Contact technical support. Did the background disappear from the prints? - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 316
User's Guide Action Yes No Step 2 From the printer control panel, set the paper or from the Print dialog. The problem is solved. 2. Resend the print job. Contact technical support. Are the margins correct? Paper curl Action Step 1 Move the width and length guides in the tray to the correct - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 317
User's Guide Action Yes Step 3 1. Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. 2. Resend the print job. Go to step 4. No The problem is solved. Is the paper still curled? Step 4 1. Remove the paper from the tray, and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 318
User's Guide Action Yes Step 1 1. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Go to step 2. No The problem is solved. Do print irregularities still appear? Step 2 From the printer control panel, set - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 319
the print job. Go to step 6. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Contact technical support. Do print irregularities still appear? Repeating defects appear on prints No The problem is solved. The problem is solved. - 319 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 320
User's Guide Action Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: 97 mm (3.82 in.) 47 mm (1.85 in.) 38 mm (1.5 in.) Yes Go to step 2. Is the distance between defects equal to one of the listed measurements? Step 2 Replace the imaging unit, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 321
User's Guide Action Yes Step 1 Go to step 2. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step 3. From the printer control - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 322
the imaging unit, and then resend the print job. Contact technical support. Is the print still too dark? Print is too light No The problem is solved. The problem is solved. Action Yes Step 1 Go to step 2. From the Quality menu on the printer control panel, increase the toner darkness - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 323
User's Guide Action Yes Step 2 Go to step 3. From the printer control panel, set the and weight from Printing Preferences or from the Print dialog. Resend the print job. Go to step 4. The problem is solved. Is the print still too light? Step 4 Make sure that the paper has no texture or rough - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 324
User's Guide Action Yes Step 6 Go to step 7. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 325
job. Contact technical support. The problem is solved. Is the print still skewed? Printer is printing solid black pages Action Yes Step 1 Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 326
User's Guide Action Step 2 Replace the imaging unit, and then resend the print job. Is the printer printing solid black pages? Yes Contact technical support. No The problem is solved. Transparency print quality is poor Action Step 1 From the printer control panel, set the paper type in the Paper - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 327
it. Resend the print job. Go to step 4. The problem is solved. Do streaked horizontal lines appear on prints? Step 4 Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 328
User's Guide Action Step 5 Replace the imaging unit, and then resend the print job. Yes Contact technical support. No The problem is solved. Do streaked horizontal lines appear on prints? Streaked vertical lines appear on prints Action Yes Step 1 Depending on your operating system, specify - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 329
exposure to light may cause print quality problems. Install the imaging unit, and then the cartridge. Resend the print job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Contact technical support. Replace the imaging unit, and then resend the print job. The - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 330
toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Reinstall the imaging unit - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 331
Vertical voids appear on prints User's Guide Action Yes Step 1 Make sure your software program is using a correct fill pattern. Resend the print job. Go to step the print job. Do vertical voids appear on prints? No The problem is solved. The problem is solved. The problem is solved. - 331 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 332
on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact technical support. Do vertical voids appear on prints? No The problem is solved. The problem is solved. Toner specks appear on prints Action Yes No Replace the imaging unit, and then resend the print job - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 333
User's Guide Toner fog or background shading appears on prints Action Yes Step 1 Reinstall the imaging unit. Remove, and then install the imaging unit. Resend the print job. Go to step 2. Does fog or shading appear on prints? Step 2 Contact technical support. Replace the imaging unit, and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 334
User's Guide Action Yes Step 1 From the Paper menu on the printer support. control panel, set the paper texture. Are you printing on textured or rough paper? Uneven print density Action Yes No Replace the imaging unit, and then resend the print job. Contact technical support. The problem - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 335
User's Guide Solving copy problems Copier does not respond Scanner unit does not close Poor copy quality Partial document or photo copies Copier does not respond Action then turn it back on. The problem is solved. Contact technical support. Did Performing Self Test and Ready appear? - 335 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 336
User's Guide Scanner unit does not close Action Check if there are no obstructions between the scanner unit and the printer. Lift the scanner unit. Remove any obstruction that keeps the scanner unit open. Lower the scanner unit. Yes The problem is solved. No Contact technical support. Did the - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 337
User's Guide Action Yes Step 4 Go to step 5. Send a print job, and then check for print quality problems. From the General Settings menu, adjust the Eco-Mode settings. From the Copy menu, adjust the Darkness setting. If the print remains faded, then replace the toner cartridge. No See Print - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 338
User's Guide Action Step 8 Check for missing or faded text on prints. From the Copy screen, adjust the settings of the following: Sharpness-Increase the sharpness setting. Contrast-Increase the contrast setting. Resend the copy job. Yes Go to step 9. No The problem is solved. Do prints have - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 339
Solving fax problems Fax and e-mail functions are not set up Caller ID is not shown Cannot send or receive a fax Can send but not receive faxes Can receive but not send faxes Received fax has poor print quality Fax and e-mail functions are not set up Notes: Before you troubleshoot, check if the fax - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 340
support. Are fax and e-mail functions set up? Caller ID is not shown Action Yes No Contact your telephone company to check if your telephone line is subscribed to the caller ID service. Notes: If your region supports multiple caller ID patterns, then you may have to change the default - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 341
User's Guide Cannot send or receive a fax Action Step 1 Check if an error or status message appears on the display. Yes No Clear the error or status message. Go to step 2. Is - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 342
User's Guide Action Step 5 Check the telephone wall jack. Plug the telephone cable into fax. Yes No The problem is Go to step 6. solved. Can you send or receive a fax? Step 6 Go to step 7. Check if the printer is connected to an analog phone service or the correct digital connector. The fax - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 343
telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax. The problem is solved. Go to step 9. Can you send or receive a fax? Step 9 Temporarily disable call waiting. Contact your telephone company to obtain the keypad sequence for temporarily - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 344
User's Guide Action Step 11 Scan the original document one page at a time. Dial the fax number. Scan the document one page at a time. Yes No The problem is Contact technical support. solved. Can you send or receive a fax? Can send but not receive faxes Action Step 1 Check the tray or feeder. - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 345
User's Guide Action Yes No Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Contact technical support. Can you receive faxes? Can receive but not send faxes Action Step 1 Check if the printer is in Fax mode - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 346
User's Guide Action Yes Step 3 The problem is solved. Set up the shortcut number properly. Check if the shortcut number has been set for the telephone number that you want to dial. Dial the telephone number manually. Can you send faxes? Received fax has poor print quality Action Step 1 Ask - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 347
User's Guide Action Yes No Step 2 Decrease the incoming fax transmission speed. The problem is solved. Open a Web browser, , such as 123.123.123.123. If you are using a proxy server, then temporarily disable it to load the Web page correctly. Print a network setup page or menu settings page, - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 348
User's Guide Solving scanner problems The scanner does not respond Scan job was not successful Scanner unit does not close Scanning takes too long or freezes the computer Poor scanned image quality Partial document or photo scans Cannot scan from a computer The scanner does not respond Action Step - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 349
User's Guide Action Yes Step 4 Check if the electrical outlet is turned off by a switch or breaker. Turn on the switch or reset the breaker. No Go to step 5. Is and then turn the printer back on. The problem is solved. Contact technical support. Are the printer and scanner working? - 349 - - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 350
User's Guide Scan job was not successful Action Yes Step 1 Check the cable connections. Make sure the Ethernet or USB cable is securely connected to the computer and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 351
being scanned. Scanner unit does not close Action Yes No Check if there are obstructions in the scanner unit. The problem is solved. Contact technical support. Lift the scanner unit. Remove any obstruction keeping the scanner unit open. Lower the scanner unit. Did the scanner unit close - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 352
still take too long or freeze the computer? Step 2 Select a lower scan resolution. Contact technical support. The problem is solved. Does scanning still take too long or freeze the computer? Poor scanned image quality Action Step 1 Check if an error message appears on the display. Yes No - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 353
photo facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? Step 5 Send a print job, and then check for print quality problems. From the General Settings menu, adjust the Eco-Mode settings. From the Copy menu, adjust the toner darkness. When the print - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 354
User's Guide Partial document or photo scans Action Yes Check the placement of the document or photo. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Contact technical support. Is the document or photo loaded correctly? No Load the document or - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 355
User's Guide Solving home screen applications problems An application error has occurred Action Yes No log? Go to step 2. Contact technical support. Step 2 Resolve the error. Is the application working now? The problem is solved. Contact technical support. Embedded Web Server does not open - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 356
User's Guide printer IP address to access the Embedded Web Server. Press Enter. The problem is solved. Go to step 3. Does the Embedded Web Server open? intermittent, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 357
display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. KONICA MINOLTA Web site at http - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 358
the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA, INC. bizhub and PageScope are - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 359
with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth herein. 12. You agree that you will not export the Software in any form in violation of any applicable laws and regulations regarding export control - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 360
User's Guide 1-meter average sound pressure, dBA Printing (Simplex / Duplex) 56 dBA / 54 dBA Scanning 55 dBA Copying 56 dBA Ready with your household waste! Please contact the Local Authority for appropriate disposal instructions. In the case of a new device being purchased, the used one - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 361
ENERGY STAR User's Guide As an ENERGY STAR® Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automatically switch to a "low-power mode" after a period - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 362
User's Guide Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 363
: • Using the Hibernate Timeout • Using the Schedule Power modes • Using the Sleep/Hibernate button Factory default Hibernate Timeout for this product in all countries or regions except for EU countries and Switzerland Disabled Factory default value for this product in EU countries or regions and - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 364
the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact KONICA MINOLTA, unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 365
User's Guide Notice to users as a major nationwide problem. It is recommended users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 366
User's Guide Some parameters required for compliance with Telecom's telepermit requirements are shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of not less than 30 seconds - Konica Minolta bizhub 4020 | bizhub 4020 User Guide - Page 367
User's Guide Taiwan NCC RF notice statement - 367 -
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User's Guide
- 1 -
User's Guide
2013. 8
A6WD-9560-00A