Konica Minolta bizhub 5020i bizhub 5020i/4020i Quick Guide - Page 47

No Paper, No Toner, No Tray T1, Out of Memory, Send Now, Partial Print, Output Tray Full

Page 47 highlights

Error Message No Paper No Paper T1 No Paper T2 No Paper T3 No Toner No Tray T1 No Tray T2 No Tray T3 Out of Memory Output Tray Full Cause Action The machine failed to feed paper from the indicated paper tray. Do one of the following: • Refill paper in the paper tray indicated on the LCD. Make sure the paper guides are set to the correct size. • If paper is in the tray, remove it and load it again. Make sure the paper guides are set to the correct size. The toner cartridge or the toner cartridge and imaging unit assembly is not installed correctly. Remove the toner cartridge and imaging unit assembly. Remove the toner cartridge from the imaging unit, and reinstall the toner cartridge back in the imaging unit. Reinstall the toner cartridge and imaging unit assembly back in the machine. If the problem continues, replace the toner cartridge with a new one. The paper tray is not installed or not installed correctly. Reinstall the paper tray indicated on the LCD. The machine's memory is If a fax-sending or copy operation is full. in process Do one of the following: • Press Send Now to send the pages scanned so far. • Press Partial Print to copy the pages scanned so far. • Press Quit or and wait until the other operations that are in progress finish, and then try again. If a scan operation is in process • Split the document into multiple parts. • Reduce the Resolution. • Reduce the File Size. • Select the high compression PDF file type. • Clear faxes from the memory. If a print operation is in process The output paper tray is full. Press and reduce the print resolution. Remove printed paper from output tray indicated on the LCD. 41 A Troubleshooting

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Error Message
Cause
Action
No Paper
No Paper T1
No Paper T2
No Paper T3
The machine failed to
feed paper from the
indicated paper tray.
Do one of the following:
Refill paper in the paper tray
indicated on the LCD. Make sure the
paper guides are set to the correct
size.
If paper is in the tray, remove it and
load it again. Make sure the paper
guides are set to the correct size.
No Toner
The toner cartridge or the
toner cartridge and
imaging unit assembly is
not installed correctly.
Remove the toner cartridge and imaging
unit assembly. Remove the toner
cartridge from the imaging unit, and
reinstall the toner cartridge back in the
imaging unit. Reinstall the toner
cartridge and imaging unit assembly
back in the machine. If the problem
continues, replace the toner cartridge
with a new one.
No Tray T1
No Tray T2
No Tray T3
The paper tray is not
installed or not installed
correctly.
Reinstall the paper tray indicated on the
LCD.
Out of Memory
The machine's memory is
full.
If a fax-sending or copy operation is
in process
Do one of the following:
• Press
Send Now
to send the pages
scanned so far.
• Press
Partial Print
to copy the
pages scanned so far.
• Press
Quit
or
and wait until the
other operations that are in progress
finish, and then try again.
If a scan operation is in process
Split the document into multiple parts.
Reduce the Resolution.
Reduce the File Size.
Select the high compression PDF file
type.
Clear faxes from the memory.
If a print operation is in process
Press
and reduce the print
resolution.
Output Tray Full
The output paper tray is
full.
Remove printed paper from output tray
indicated on the LCD.
A
Troubleshooting
41