Konica Minolta bizhub C20/C20X bizhub C20 Facsimile User Guide
Konica Minolta bizhub C20/C20X Manual
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- Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 1
bizhub C20 Facsimile User's Guide A0FD-9570-00A - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 2
use of the Fax functions, read this User's Guide, and then store it where it can immediately be referred to when necessary. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. bizhub and PageScope are trademarks or registered - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 3
Contents 1 Introduction ...1 Machine Parts 2 Front View 2 Rear View 2 2 Control Panel and Configuration Menu 3 About the Control Panel 4 Fax Mode Screen 7 Main Screen 7 Entering Fax Mode 10 Symbol list 10 Configuration Menu Overview 11 Utility Menu 21 MACHINE SETTING 21 ADMIN. MANAGEMENT 23 DIAL - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 4
Transmission 52 Changing the Transmission Method 52 Sending a Duplex (Double-Sided) Document Transmission 53 Sending a Fax Manually 54 Sending a Fax Manually After Using the Telephone 54 Sending a Fax Manually Using the On Hook Key 55 Sending a Fax to a Combination of Fax Numbers (Chain Dial) 56 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 5
2003 61 Windows 2000 61 Basic PC-FAX Transmissions 62 Uninstalling the FAX Driver (for Windows) 63 Windows Vista/XP/Server 2003 63 Windows 2000 63 5 Receiving Faxes 65 Receiving Faxes Automatically 66 Receiving Faxes Manually 66 Forwarding Received Faxes 67 Printing Received Faxes 67 What Is the - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 6
GROUP DIAL LIST 87 8 Troubleshooting 89 Problems When Sending Faxes 90 Problems When Receiving Faxes 91 Other Problems 92 Error Messages on the Message Window 93 9 Appendix ...95 Technical Specifications 96 Entering Text 97 Key Operation 97 Entering Fax Numbers 97 Entering Names - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 7
Introduction - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 8
time to become familiar with them. Front View 1-Automatic document feeder 5 (ADF) 1-a-Document guide 1-b-Document feed tray 1-c-Document output tray 4 1-d-Document stopper 2-Tray 1 (Manual feed tray) 3-Tray 2 4-Control panel 3 5-Output tray 6 6-Original glass " The ADF may appear - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 9
Control Panel and Configuration Menu - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 10
the Redial Function" on page 47. 4 On hook key Sends and receives transmissions with the receiver on the hook. For details, refer to "Sending a Fax Manually Using the On Hook Key" on page 55 or "Receiving Faxes - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 11
No. Part Name Description 5 Message window Displays settings, menus, and messages. 6 +/, keys For details, refer to "Fax Mode Screen" on page 7. Moves up and down through menus, options, or choices. 7 */) keys For details, refer to "Specifying Settings in Utility Menu" on page 34. - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 12
the machine is in Scan mode. For details, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. 14 Copy key LED Enters Copy details, refer to "Basic Fax Operation" on page 38 or "Receiving Faxes Manually" on page 66. 18 Stop/Reset key Returns the settings to their - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 13
Fax Mode Screen Main Screen 1 2 3 4 No. Indication Description 1 Time Displays the time currently specified with ADMIN. MANAGEMENT/USER SETTING/DATE&TIME in the UTILITY menu. 2 Available mem- Indicates the percentage of memory available for ory scanning and fax operations. 3 Fax - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 14
Fax settings 1 2 3 4 5 6 7 8 Press +/, Press +/, Press +/, No. Indication Description 1 Fax quality Indicates the fax quality that is selected. For details on selecting the fax quality, refer to "FAX TX OPERATION" on page 28 and "Adjusting the Image Quality" on page 42. 2 Fax destination - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 15
No. Indication Description 3 TIMER TX Select this menu item to specify the time when the fax is to be sent. For details on specifying settings for a timer transmission, refer to "Sending a Fax at a Specified Time (Timer Transmission)" on page 50. 4 Transmission Indicates the fax transmission - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 16
Entering Fax Mode Before using the Fax function, make sure that the Fax key lits green. Otherwise, press it to enter the Fax mode. Pressing the Redial/Pause key or On hook key switches the machine to Fax mode when it is in any mode other than Fax mode. Symbol list Symbol Dialing Description A - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 17
Configuration Menu Overview The menu accessible from the control panel is structured as shown below. STD/ TEXT QUALITY (ORIGINAL) DENSITY FAX TO TIMER TX MEMORY TX 1-SIDE CANCEL RESERV. UTILITY MACHINE SETTING AUTO PANEL RESET PREHEAT MODE ENERGY SAVE MODE LCD CONTRAST KEY SPEED TIME TO - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 18
PAPER SETUP 12 BUZZER VOLUME INITIAL MODE TONER EMPTY TONER NEAR EMPTY I-UNIT NEAR EMPTY AUTO CONTINUE CALIBRATION TRAY1 PAPER PLAIN PAPER THICK PAPER THICK PAPER2 TRANSPARENCY LABELS LETTERHEAD GLOSSY GLOSSY2 ENVELOPE POSTCARD Configuration Menu Overview - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 19
TRAY2 PAPER ADMIN. MANAGEMENT ADMINISTRATOR NO. REMOTE MONITOR NETWORK SETTING TCP/IP IP ADDR. SETTING DNS Configuration Menu Overview DHCP BOOTP ARP/PING HTTP FTP SERVER FTP TX SMB BONJOUR DYNAMIC DNS IPP DNS AUTO SETTING SPECIFY 13 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 20
RAW PORT SLP SNMP WSD PRINT IPSEC IP ADDR. FILTER IPv6 ACCESS PER. ACCESS REFUSE DISABLE/ ENABLE AUTO SETTING LINK LOCAL NETWARE GLOBAL ADDRESS GATEWAY ADDRESS APPLETALK SPEED/DUPLEX IEEE802.1X E-MAIL SETTING SMTP 14 Configuration Menu Overview - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 21
INSERT POP BEFORE SMTP DISABLE/ ENABLE POP3 SERVER ADDR. POP3 PORT NO. POP3 TIMEOUT POP3 ACCOUNT SMTP AUTH. DISABLE/ENABLE POP3 PASSWORD DISABLE/ ENABLE SMTP USER NAME SMTP PASSWORD Configuration Menu Overview 15 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 22
LDAP SERVER ADDR. LDAP PORT NO. SSL SETTING SEARCH BASE ATTRIBUTE SEARCH METHOD LDAP TIMEOUT MAX.SEARCH RESULTS AUTHENTICATION LDAP ACCOUNT LDAP PASSWORD DOMAIN NAME CAMERA DIRECT USB SETTING COMM. SETTING TONE/PULSE LINE MONITOR PSTN/PBX 16 Configuration Menu Overview - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 23
DATE&TIME DATE FORMAT PRESET ZOOM USER FAX NUMBER USER NAME AUTO REDIAL NUMBER OF REDIAL INTERVAL SUPPLIES REPLACE TRANSFER BELT FUSER UNIT COPY SETTING PAPER PRIORITY QUALITY PRIORITY DENSITY PRIORITY DENSITY LEVEL TRANSFER ROLLER AUTO MANUAL OUTPUT PRIORITY Configuration Menu Overview - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 24
DIAL REGISTER FAX TX OPERATION FAX RX OPERATION 4IN1 COPY ORDER DUPLEX COPY FAVORITE SPEED DIAL GROUP DIAL DENSITY LEVEL QUALITY PRIORITY DEFAULT TX HEADER MEMORY RX MODE NO. of RINGS REDUCTION RX RX PRINT RX MODE FORWARD FOOTER SELECT TRAY 18 Configuration Menu Overview - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 25
REPORTING SCAN SETTING ACTIVITY REPORT TX RESULT REPORT RX RESULT REPORT RESOLUTION IMAGE FORMAT CODING METHOD FILE SIZE QUALITY PRIORITY DENSITY LEVEL DIRECT PRINT IMAGE QUALITY PAPER SIZE N-UP LAYOUT REPORT/ STATUS TOTAL PRINT SUPPLY STATUS TX/RX RESULT REPORT TX RESULT REPORT RX RESULT - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 26
ACTIVITY REPORT MEMORY DATA LIST MEMORY IMAGE PRINT FAVORITE LIST SPEED DIAL LIST GROUP DIAL LIST UTILITY MAP PS/PCL MENU MAP CONFIGURATION PAGE PS FONT LIST PCL FONT LIST DIRECTORY LIST 20 Configuration Menu Overview - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 27
LCD CONTRAST KEY SPEED LANGUAGE LAMP OFF TIME LAMP WARMUP TIME BUZZER VOLUME INITIAL MODE For details on specifying settings, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. Settings OFF / LOW / HIGH Select the volume of alarms and the beep that sounds when a key is - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 28
printing, monochrome copying and fax reception can continue when one or more color toners run out while black toner still remains. For details on specifying settings, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. For details on specifying settings, refer to the - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 29
on the Documentation CD/DVD. For details on specifying settings, refer to the Reference Guide on the Documentation CD/ DVD. For details on specifying settings, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. For details on specifying settings, refer to the Reference - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 30
sent and received. Select the correct setting after checking which type of dialing system is used by your telephone line. " If PTT SETTING in the USER SETTING menu is set to U.S.A, CANADA or NEW ZEALAND, the settings cannot be changed. Settings OFF / LOW / HIGH Select the volume of the monitoring - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 31
/ DD/MM/YY / YY/ MM/DD Select the display format for reports and lists. For details on specifying settings, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. Enter your fax number. A maximum of 20 characters (consisting of numbers, spaces, + and -) can be entered. The - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 32
SETTING AUTO REDIAL SUPPLIES REPLACE USER NAME NUMBER OF REDIAL INTERVAL TRANSFER BELT FUSER UNIT TRANSFER ROLLER Enter your the interval between redial attempts. For details on specifying settings, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. 26 Utility Menu - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 33
to "Favorite List" on page 76. Program speed dial numbers with fax numbers, allowing the recipient to be specified easily without the need to manually enter the number using the keypad. A maximum of 220 fax numbers can be programmed. For details on specifying speed dial numbers, refer to "Speed - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 34
FAX TX OPERATION Specify settings related to fax transmissions by selecting FAX TX OPERATION in the UTILITY menu. DENSITY LEVEL QUALITY PRIORITY Settings (Light) (Dark) Specify the density for scanning a document. To change the density during transmission from the default setting specified here, - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 35
/time of transmission, sender's name, sender's fax number, session number and page number) for the machine in the transmitted document. " If PTT SETTING in the USER SETTING menu is set to U.S.A, CANADA and KOREA, the settings cannot be changed. Utility Menu 29 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 36
FAX RX OPERATION Specify settings related to fax receptions by selecting FAX RX OPERATION in the UTILITY menu. MEMORY RX MODE NO. of RINGS REDUCTION RX Settings OFF / ON Select whether to allow (ON) memory reception or not (OFF). Select ON not to print when receiving confidential faxes or when no - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 37
a connection by picking up the telephone receiver or pressing the On hook key, then pressing the Start key. For details on manual reception, refer to "Receiving Faxes Manually" on page 66. Settings OFF / ON / ON (PRINT) Select whether or not to forward received fax documents. OFF: Select this - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 38
SELECT TRAY Settings TRAY1: DISABLE / ENABLE TRAY2: DISABLE / ENABLE TRAY3: DISABLE / ENABLE Select which paper tray can be used to supply paper when printing received documents or transmission reports. A paper tray that cannot be used for supplying paper can also be specified. " If a lower feeder - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 39
REPORTING Specify report settings by selecting REPORTING in the UTILITY menu. ACTIVITY REPORT TX RESULT REPORT RX RESULT REPORT Settings OFF / ON After every 60 transmissions/receptions, a report can be printed to show the results of the transmissions/receptions. Select whether the report is - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 40
Specifying Settings in Utility Menu General Procedure for Specifying Settings in Utility Menu 1 Press the + or , key to select UTILITY, and then press the Select key. 2 Press the + or , key to select the desired menu, and then press the Select key to display the selected menu. " Refer to the menu - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 41
Setting Up the Memory RX Mode 1 Press the + or , key to select UTILITY, and then press the Select key. 2 Press the + or , key to select FAX RX OPERATION, and then press the Select key. 3 Check that MEMORY RX MODE is selected, and then press the Select key. 4 Using the + or , keys, select ON, and - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 42
Turning Off the Memory RX Mode 1 Press the + or , key to select UTILITY, and then press the Select key. 2 Press the + or , key to select FAX RX OPERATION, and then press the Select key. 3 Check that MEMORY RX MODE is selected, and then press the Select key. 4 Using the + or , keys, select OFF, and - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 43
Sending Faxes - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 44
Basic Fax Operation This section contains basic information of fax transmission. " Documents with the following paper sizes can be faxed. Maximum size: Legal (when using the original glass) Width: 140 to 216 mm Length: 148 to 500 mm (when using the ADF) Sending a Fax Using the ADF If the ADF is - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 45
4 Adjust the document guides to the document size. 5 Adjust the document image quality. " For details on adjusting the document image quality, refer to "Adjust- ing the Image Quality" on - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 46
" If memory is nearly full, scanning of the document is stopped and a message appears, allowing you to select whether to start the transmission or cancel that transmission job. If the selection is made to cancel the job, the pages of the document that have been scanned for that job are deleted. If - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 47
" A transmission can also be sent to multiple recipients with the Broad- cast function. For details on sending a broadcast transmission, refer to "Sending a Fax to Multiple Recipients (Broadcast Transmission)" on page 47. 8 Press the Start key. A screen appears, requesting confirmation of the - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 48
finer images. " The resolution returns to the default setting after the document is scanned with a normal transmission or after transmission after manual transmission. The default setting can be changed. This is useful for specifying a frequently used resolution setting as the default. For details - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 49
Adjusting the Scan Density 1 Press the + or , key to select the current fax image quality, and then press the Select key. " STD/TEXT, FINE/TEXT, S-FINE/TEXT, STD/PHOTO, FINE/ PHOTO or S-FINE/PHOTO may appear, depending on the setting selected for FAX TX OPERATION in the UTILITY menu. 2 Press the + - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 50
Directly Entering a Fax Number 1 Use the numeric keypad to type in the fax number for the recipient. " The keys that can be used to enter the fax number are: the number keys (0 through 9), and #. If the Redial/Pause key is pressed while entering the fax number, a 2.5-second pause is added. A pause - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 51
" If a group dial destination was selected, multiple destinations are specified. " To erase the selected destinations, press the Stop/Reset key. Using the Speed Dial Function If a recipient has been registered with a speed dial number, the recipient's fax number can be dialed simply by pressing a - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 52
2 Check that LIST is selected, and then press the Select key. The list of programmed speed dial numbers and group dial numbers is displayed. 3 Press the + or , key to select the desired destination, and then press the Select key. " If a destination was incorrectly selected, press the Back key, and - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 53
" If the desired recipient name does not appear in the search results, press the Back key to return to the screen allowing you to enter the text to be searched for, and then try searching for different text. 6 When EDIT=SELECT appears, press the Select key again. 7 Press the + or , key to select - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 54
- Direct dialing: Enter the fax number of the recipient directly using the keypad. Press the Select key. - Using the favorite list (including group dial destinations): Press the Addressbook key, press the + or , key to select the number of the desired speed dial or group dial destination, and then - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 55
Sending a Fax to Multiple Recipients (Group Dial) Multiple destinations can be selected with a group dial destination. " Multiple destinations must have been previously registered with a group dial destination. For details, refer to "Registering a Group Dial Destination" on page 80. 1 Press the - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 56
Sending a Fax at a Specified Time (Timer Transmission) A document can be scanned and stored in memory to be sent at a specified time. This feature is convenient for sending faxes at discounted calling times. " When sending multiple documents together to a single destination at a specified time, - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 57
6 Press the Start key to begin scanning, and then the machine enters trans- mission standby mode. appears in the screen when the machine is in standby mode. " If you want to cancel a timer transmission, select CANCEL RESERV.. For details, refer to "Cancelling a Queued Transmission" on page 57. - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 58
Memory Transmission and Direct Transmission There are two methods for sending documents with this machine: memory transmission and direct transmission. Memory Transmission With this method, the fax transmission starts after the entire document is scanned and stored in the memory. The total number of - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 59
key. " The transmission method returns to the default setting after the docu- ment is scanned with a normal transmission or after transmission with a manual transmission. It is useful if the most frequently used transmission method is selected as the default. For details, refer to "FAX TX OPERATION - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 60
the Stop/Reset key. A message appears, requesting confirmation to cancel the setting. Select YES, and then press the Select key. Sending a Fax Manually Sending a Fax Manually After Using the Telephone If the machine is connected to a telephone and the same line is used for both phoning and faxing - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 61
key. A message appears, requesting confirmation to cancel the setting. Select YES, and then press the Select key. Sending a Fax Manually Using the On Hook Key " Manual transmission cannot be used together with duplex (dou- ble-sided) document transmission. 1 Load the document into the ADF. " When - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 62
5 Press the Start key to begin scanning and sending the fax. " To stop the transmission, press the Stop/Reset key. A message appears, requesting confirmation to cancel the setting. Select YES, and then press the Select key. Sending a Fax to a Combination of Fax Numbers (Chain Dial) Multiple fax - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 63
Cancelling a Queued Transmission Of the documents stored in memory and waiting to be sent, a specific document can be selected and deleted. 1 Press the + or , key to select CANCEL RESERV., and then press the Select key. The CANCEL RESERV. screen appears. " If no jobs have been queued in memory, the - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 64
the On hook key or with a direct transmission, multiple pages are not shown. " To print the header, specify the transmission source settings with ADMIN. MANAGEMENT/USER SETTING in the UTILITY menu, and then set FAX TX OPERATION/HEADER to ON. For details refer to "FAX TX OPERATION" on page 28. 58 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 65
Faxing From a Computer (PC-FAX) - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 66
printed, then loaded to be faxed. " In order to perform a PC-FAX operation, the fax driver must be installed. For details on installing the driver, refer to the Installation Guide. " The fax driver is not compatible with IPP (Internet Printing Protocol). PC-FAX Settings Common Buttons The buttons - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 67
FAX Settings Windows Vista 1 From the Start menu, select Control Panel, and then click Hardware and Sound to select Printers. 2 Right-click the KONICA MINOLTA bizhub C20 (FAX) printer icon, and then select Printing Preferences. Windows XP Home Edition 1 From the Start menu, click Control Panel, then - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 68
allowing you to specify the print settings. 2 Select KONICA MINOTA bizhub C20 (FAX) as the printer. 3 Click the Print button. The Destination Settings enter the infor- mation in the Name and Fax Number boxes under User/Group List. - When selecting the recipient fax number from the address book - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 69
button. The PC-FAX transmission is sent. Uninstalling the FAX Driver (for Windows) This section describes how to uninstall the fax driver, if necessary. Windows Vista/XP/Server 2003 1 From the Start menu, select All Programs, KONICAMINOLTA, bizhub C20, then Fax, and then select Uninstall. 2 When the - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 70
64 Uninstalling the FAX Driver (for Windows) - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 71
Receiving Faxes - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 72
the settings for MEMORY RX MODE function, refer to "Setting Up the Memory RX Mode" on page 35. " This machine does not support polling reception. Receiving Faxes Manually " When the machine is turned off, faxes cannot be received. Therefore, be sure to leave the machine turned on. " To print - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 73
2 Press the Start key. The machine starts receiving the fax. " After completing the telephone conversation, press the Start key to begin receiving the fax. " If the handset is picked up and the call is being received from a fax machine, press the Start key to begin receiving the fax. 3 Replace the - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 74
. The following items in the footer. Item Description This machine's fax num- Shows the fax number specified for this machine ber with ADMIN. MANAGEMENT/USER SETTING in the UTILITY menu. Reception date/time Shows the date/time that the fax was received. The time is indicated in the 24-hour - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 75
Method of printing during reception The relationship between the length of the received document and the document that is actually printed is shown below. The document is printed differently depending on the setting selected for the REDUCTION RX parameter on the FAX RX OPERATION menu. REDUCTION RX: - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 76
Recording Footer Length of received Printing paper size image [mm] Legal OFF Less than 348 1 page with 100% 349 - 371 1 page with (347/image length)% reduction 372 - 688 Divide into 2 pages with 100% 689 - 1028 Divide into 3 pages with 100% 1029 - Divide into 4 pages with 100%.... ON - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 77
REDUCTION RX: OFF Recording Footer Length of received Printing paper size image [mm] A4 OFF Less than 289 1 page 290 - 570 Divide into 2 pages 571 - 851 Divide into 3 pages 852 - Divide into 4 pages or more ON Less than 285 1 page 286 - 562 Divide into 2 pages 563 - 839 Divide into - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 78
Recording Footer Length of received Printing paper size image [mm] Oficio OFF Less than 335 1 page 356 - 662 Divide into 2 pages 663 - 989 Divide into 3 pages 990 - Divide into 4 pages or more ON Less than 331 1 page 332 - 654 Divide into 2 pages 655 - 977 Divide into 3 pages 978 - - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 79
Recording Footer Length of received Printing paper size image [mm] Letter OFF Less than 271 1 page 272 - 295 Print into 1 page. 1-24mm of end is cut. 296 - 534 Divide into 2 pages 535 - 558 Divide into 2 pages. 1-24mm of end is cut. 559 - 797 Divide into 3 pages 798 - Divide into 3 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 80
Recording Footer Length of received Printing paper size image [mm] Oficio OFF Less than 335 1 page 336 - 359 Print into 1 page. 1-24mm of end is cut. 360 - 662 Divide into 2 pages 663 - 686 Divide into 2 pages. 1-24mm of end is cut. 687 - 989 Divide into 3 pages 990 - Divide into 3 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 81
Registering Recipients - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 82
About the Dial Register Function Frequently used fax numbers can be registered with the DIAL REGISTER function so that the fax number can be easily accessed. In addition, this reduces input errors. The following registration methods are available: Favorite: Frequently used speed dial and group - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 83
" When registering the first destination in the favorite list, continue with step 5. 4 Check that ADD is selected, and then press the Select key. 5 Type in the speed dial number(1-220), and then press the Select key. - To program a group dial number, press the Addressbook key, type in the group - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 84
search settings have been specified, a screen allowing MAN- UAL SETTING or LDAP SEARCH to be selected appears after the Select key is pressed. Select MANUAL SETTING, and then press the Select key " For details on entering/editing numbers, refer to "Entering Text" on page 97. " If the destination - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 85
7 Press the , key. 8 Press the + or , key to select an item whose settings have already been specified. - To specify batch transmission settings, select Batch Time, press the Select key, and then continue with step 9. - To specify the modem speed, select MODEM SPEED, press the Select key, and then - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 86
- If DELETE was selected, the settings registered with the speed dial number are deleted. This completes the procedure when it is deleted. 6 If desired, edit the name, fax number, modem speed and batch transmis- sion settings, and then press the Select key. The edited information is registered with - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 87
5 Enter the name of the group dial destination to be registered, and then press the Select key. " Text up to 20 characters long can be entered for the name. " For details on entering/editing text and the characters that can be entered, refer to "Entering Text" on page 97. 6 Use the keypad to type - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 88
Changing/Deleting Group Dial Information The registered group dial information can be changed. 1 Press the + or , key to select UTILITY, and then press the Select key. 2 Press the + or , key to select DIAL REGISTER, and then press the Select key. 3 Press the + or , key to select GROUP DIAL, and then - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 89
Confirmation Mode - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 90
About the Machine's Counters The operations performed since this machine was installed can be checked with REPORTS/STATUS in the menu. Follow the procedure described below to check the fax-related counters. Checking the Counter for Fax Printing This counter shows the total number of fax prints made - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 91
1 Press the + or , key to select REPORTS/STATUS, and then press the Select key. 2 Press the + or , key to select TX/RX RESULT, and then press the Select key. The TX/RX RESULT screen appears and displays the communications log. " To return to the Fax mode screen, press the Select key. About the - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 92
RX RESULT REPORT The session number, date received, starting time of reception, number of pages received, time required, mode, and reception result are printed. " The machine can also be set to print this report with each reception, only when an error occurs, or not at all. For details, refer to " - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 93
MEMORY IMAGE PRINT A reduced image of the first page of the document waiting to be sent in addition to the session number, type of operation being performed, recipient name, date, time, and number of document pages are printed. FAVORITE LIST The destinations registered in the favorite list are - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 94
88 About the Reports and Lists - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 95
Troubleshooting - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 96
on troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or empty consumables, refer to the Printer/Copier/Scanner User's Guide then try send- nection. ing the fax again. There may be a problem Make a copy to check with the recipient's fax that this machine is - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 97
There may be a problem Contact the recipient. with the recipient's fax machine (such as, no paper or turned off). Problems When Receiving Faxes If troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or empty toner, refer to the Printer/Copier/Scanner User's Guide - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 98
Solution The machine is set to Set the machine to autoreceive faxes manually. matic reception. Memory is full. Load paper if it is empty , have the recipient check the condition of their fax machine. Other Problems Symptom Cause The number of docu- Memory is full. ment pages indicated - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 99
UP THE PHONE The receiver of the con- Replace the receiver of the con- nected telephone is nected telephone on the hook. lifted. LINE PROBLEM CHECK LINE The telephone dialing Check the telephone dialing system or telephone system or telephone wiring wiring system is not system and use - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 100
reception the scanned image mode, and print received doc- has exceeded the uments stored in the memory. capacity of the memory. Send the fax manually. While receiving a fax, the size of the data for the scanned image has exceeded the capacity of the memory. REDIAL ALL FAILED All redial - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 101
A Appendix - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 102
203 × 98 dpi Fine: 203 × 196 dpi Super Fine: 203 × 392 dpi Operating system: Windows 2000 Service Pack 4 Windows Server 2003 (32-bit/64-bit) Windows XP (32-bit/64-bit) Windows Vista (32- Pentium 4/1.6GHz RAM: 256 MB Driver command language: GDI Driver compression: JBIG 96 Technical Specifications - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 103
" For details on other specifications, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. Entering Text When specifying the user name or programming the recipient name, letters, accented characters, numbers and symbols can be entered. Key Operation Use the keypad to - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 104
Entering Names Keypad Key 1 2 3 4 5 6 7 8 9 0 Available characters [1] [A] 1 .,'?¿!¡"1-()@/:;_ 2 ABC2abc 3 DEF3defÐèéêëð 4 GHI4ghiìíîï 5 JKL5jkl€£¢ 6 MNO6mno 7 PQRS7pqrsß$ 8 TUV8tuvùúûü 9 WXYZ9wxyzÞýþ 0 (space)0 # # Entering Email Addresses Keypad Key 1 2 3 4 5 6 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 105
Changing Input Mode Each press of the key switches the input mode between numbers and letters. [1...]: Numbers can be typed in. [A...]: Letters can be typed in. Inputting Example The procedure for entering text is described below, using "NJ Office" as an example. 1 Press the 6 key twice. "N" is - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 106
Correcting Text And Input Precautions To erase all entered text, hold down the Back key. To delete only part of the entered text, use the * or ) key to move the cursor (_) to the character that you want to delete, and then press the Back key. If the same key is to be used to enter two - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 107
11 Counters 84 Fax printing 84 Total scans 84 D Deleting Memory 57 Density, Adjusting 43 Dialing, direct 44 Direct transmission 52 Document feed tray 2 Document guide 2 Double-sided document 53 Duplex document 53 101 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 108
operation 97 Keypad 4 L Lists 85 FAVORITE LIST 87 GROUP DIAL LIST 87 MEMORY DATA LIST 86 102 Printing 85 SPEED DIAL LIST 87 M Manual Reception 66 Transmission 54 Manual transmission On hook key 55 Using telephone 54 Memory Cancel/delete 57 Queue 57 Memory reception 34 Memory RX mode 34 Setting up - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 109
56 Direct transmission 52 Double-sided document 53 Duplex document 53 Manual transmission 54 Memory transmission 52 Index PC-FAX transmission 62 Redial Direct transmission 52 Memory transmission 52 Transmission result 84, 85 Troubleshooting 89 Error messages 93 Receiving faxes 91 Sending faxes 90 - Konica Minolta bizhub C20/C20X | bizhub C20 Facsimile User Guide - Page 110
104 Index
bizhub
C20
Facsimile User’s
Guide
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