Kyocera ECOSYS M3655idn M3655idn/M3660idn Operation Guide - Page 416
the Command Center RX., Is FTP available?
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Troubleshooting > Troubleshooting Error Code 2102 2103 Message Failed to send via FTP. Failed to send the e-mail. 2201 2202 2203 2231 2204 3101 Failed to send the e-mail. Failed to send via FTP. Failed to send via SMB. Failed to send the e-mail. Failed to send the e-mail. Failed to send via FTP. 3201 0007 4201 4701 5101 5102 5103 5104 7101 7102 7103 720f 9181 Failed to send the e-mail. - - Corrective Actions Check the network. • The network cable is connected. • The hub is not operating properly. • The server is not operating properly. Check the following of the FTP server. • Is FTP available? • The server is not operating properly. Check the network. • The network cable is connected. • The hub is not operating properly. • The server is not operating properly. Check the network. • The network cable is connected. • The hub is not operating properly. • The server is not operating properly. Check the e-mail size limit of the SMTP settings on the Command Center RX. Check the authentication methods of both the sender and the recipient. Check the network. • The network cable is connected. • The hub is not operating properly. • The server is not operating properly. Check the SMTP user authentication method of the recipient. Turn the main power switch off and back on. If this error occurs several times, make a note of the displayed error code and contact your service representative. Reference Page - - - - page 2-59 - - - page 2-10 The scanned original exceeds the acceptable number - of pages of 999. Send the excess pages separately. 10-29