LG LCFC26XSS Owners Manual - Page 62

Wi-Fi, Error Codes

Get LG LCFC26XSS PDF manuals and user guides View all LG LCFC26XSS manuals
Add to My Manuals
Save this manual to your list of manuals

Page 62 highlights

62 TROUBLESHOOTING Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data on your smartphone before connecting the appliance. The wireless network name (SSID) is set incorrectly. • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz. • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance and the router are too far apart. • If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater. During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345. - If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as your password. In this instance, the password is case sensitive and the last 4 characters are unique to your appliance. Error Codes Problem "Sb" appears on the display. Refrigerator is running but control panel is inactive. Possible Cause & Solution The Sabbath mode is activated. • Some models feature a Sabbath mode for use during the Jewish Sabbath and Holidays. See the Sabbath Mode section of the manual for instructions on activating and deactivating this mode.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
62
TROUBLESHOOTING
Wi-Fi
Error Codes
Problem
Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
•
Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
•
Turn off the
Mobile data
on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
•
The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
•
Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The appliance and the router are too far apart.
•
If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
•
Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.
-
If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
-
If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.
Problem
Possible Cause & Solution
"Sb" appears on the
display. Refrigerator
is running but
control panel is
inactive.
The Sabbath mode is activated.
•
Some models feature a Sabbath mode for use during the Jewish Sabbath and Holidays. See
the Sabbath Mode section of the manual for instructions on activating and deactivating
this mode.