LG LTCS20020W Owners Manual - Page 24

Troubleshooting Guide

Page 24 highlights

TROUBLESHOOTING GUIDE Problem Possible Causes The power supply cord is unplugged. A household fuse has blown or a circuit breaker has tripped. The refrigerator control is set to the Refrigerator is not OFF position. cooling. The refrigerator is in the defrost cycle. The OFF light is illuminated. Lights do not work The power supply cord is unplugged. An LED light has malfunctioned. Vibration or rattling noise. The refrigerator is not resting solidly on the floor. The refrigerator that was replaced was an older model. The room temperature is warmer than normal. Compressor seems to run too much. The door is opened often or a large amount of food has just been added. The refrigerator was recently plugged in and the refrigerator control was set correctly. The refrigerator control is not set correctly for the surrounding conditions. Solutions Firmly plug the cord into a live outlet with proper voltage (see Electrical & Grounding Requirements). Replace the fuse or reset the circuit breaker. If the problem persists, contact an electrician. Refer to the Setting the Controls section. Wait about 30 minutes for defrost cycle to end. The refrigerator is in DEMO mode. The Demo Mode disables the cooling system and only the lamps and display will work normally. To disable Demo Mode, press the Temperature Adjust button until you set the desire temperature level. When demo mode is deac- tivated, the OFF light will turn off. Firmly plug the cord into a live outlet with proper voltage (refer to Electrical & Grounding Requirements). Before proceeding to replace LED, unplug the refrigerator or turn off power at the circuit breaker or fuse box. NOTE: The refrigerator and freezer compartment lamps are LED interior lighting, and service should only be performed by a qualified technician. Floor is weak or uneven or leveling legs need adjusting. See the Installation section for leveling instructions. Modern refrigerators require more operating time but use less energy due to more efficient technology. The compressor will run longer under warm conditions. At normal room temperatures (70°F) expect your compressor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated in surrounding temperatures above 110°F. Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.) The refrigerator will take up to 24 hours to cool completely See the Adjusting Control Settings section. The doors are not closed completely. The back cover is dirty. Firmly push the doors shut. If they will not shut all the way, see "Doors will not close completely" in the Troubleshooting section. This prevents air transfer and makes the motor work harder. Clean the back cover. Refer to the Care and Cleaning section. 23

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23
Problem
Possible Causes
Solutions
Lights do not
work
The power supply cord is unplugged.
Firmly plug the cord into a live outlet
with proper voltage (refer to Electrical &
Grounding Requirements).
An LED light has malfunctioned.
Before proceeding to replace LED, unplug the
refrigerator or turn off power at the circuit
breaker or fuse box.
NOTE:
The refrigerator and freezer
compartment lamps are LED interior lighting,
and service should only be performed by a
qualified technician.
Vibration or
rattling
noise.
The refrigerator is not resting solidly
on the floor.
Floor is weak or uneven or leveling legs need
adjusting. See the Installation section for
leveling instructions.
Compressor
seems
to run too much.
The refrigerator that was replaced was an
older model.
Modern refrigerators require more operating
time but use less energy due to more efficient
technology.
The room temperature is warmer
than normal.
The compressor will run longer under warm
conditions. At normal room temperatures
(70°F) expect your compressor to run about
40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated in
surrounding temperatures above 110°F.
The door is opened often or a large
amount of food has just been added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
everything you need out of the refrigerator
at once, keep food organized so it is easy to
find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
The refrigerator was recently plugged in
and the refrigerator control was set
correctly.
The refrigerator will take up to 24 hours to
cool completely
The refrigerator control is not set correctly
for the surrounding conditions.
See the Adjusting Control Settings section.
The doors are not closed completely.
Firmly push the doors shut. If they will not
shut all the way, see “Doors will not close
completely” in the Troubleshooting section.
The back cover is dirty.
This prevents air transfer and makes the motor
work harder. Clean the back cover. Refer to
the Care and Cleaning section.
TROUBLESHOOTING GUIDE
Refrigerator is not
cooling.
The power supply cord is unplugged.
proper voltage (see Electrical & Grounding
Firmly plug the cord into a live outlet with
Requirements).
A household fuse has blown or a
circuit breaker has tripped.
Replace the fuse or reset the circuit
breaker. If the problem persists, contact
an electrician.
The refrigerator control is set to the
OFF position.
Refer to the Setting the Controls section.
The refrigerator is in the defrost cycle.
Wait about 30 minutes for defrost cycle
to end.
The OFF light is illuminated.
The refrigerator is in DEMO mode. The Demo
Mode disables the cooling system and only
the lamps and display will work normally. To
disable Demo Mode, press the Temperature
Adjust
button until you
set the desire
temperature level. When demo mode is deac-
tivated, the OFF light
will turn off.