LG US998 LRA Owners Manual 1 - Page 169

Message, Possible causes, Possible corrective measures, Unsupported file format

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Message Possible causes Possible corrective measures Calls not available Dialing error New SIM card inserted. New network not authorized. Check for new restrictions. Device cannot be turned on Battery is not charged. Charge battery. Check the charging indicator on the display. Battery is not charged. Charge the battery. Outside temperature is too hot or cold. Make sure to charge the device in a moderate temperature environment. Contact problem Charging error No voltage Check the charger and its connection to the device. Plug the charger into a different outlet. Charger defective Replace the charger. Wrong charger Use only original LG accessories. Number not allowed. Files do not open The Fixed dialing number function is on. Unsupported file format The screen does not turn on when I receive a call. Proximity sensor problem No sound Vibration mode Check the Settings menu and turn the function off. Check the supported file formats. If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean. Check the settings status in the sound menu to make sure the device is not in vibration or no interruptions mode. Appendix 168

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Appendix
168
Message
Possible causes
Possible corrective measures
Calls not
available
Dialing error
New network not authorized.
New SIM card inserted.
Check for new restrictions.
Device cannot
be turned on
Battery is not charged.
Charge battery. Check the
charging indicator on the display.
Charging error
Battery is not charged.
Charge the battery.
Outside temperature is too
hot or cold.
Make sure to charge the device
in a moderate temperature
environment.
Contact problem
Check the charger and its
connection to the device.
No voltage
Plug the charger into a different
outlet.
Charger defective
Replace the charger.
Wrong charger
Use only original LG accessories.
Number not
allowed.
The Fixed dialing number
function is on.
Check the Settings menu and
turn the function off.
Files do not
open
Unsupported file format
Check the supported file
formats.
The screen
does not turn
on when I
receive a call.
Proximity sensor problem
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure that
the area around the proximity
sensor is clean.
No sound
Vibration mode
Check the settings status in the
sound menu to make sure the
device is not in vibration or no
interruptions mode.