Lenovo ThinkCentre Edge 62z Hardware Maintenance Manual (HMM) (Sept 2012) - Th - Page 56

Printer problems, Serial port problems, Start, Computer, Properties, Tools, Defragment Now, Continue

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Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk-defragmentation process might take up to several hours to complete. On the Windows 7 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. Click Start ➙ Computer. 3. Right-click your C drive entry and then click Properties. 4. Click the Tools tab. 5. Click Defragment Now, then click Continue. 6. Click Defragment Now again to start a disk-defragmentation process. On the Windows 8 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. Open the Windows Explorer and click Computer. 3. Right-click your C drive entry and then click Properties. 4. Click the Tools tab. 5. Click Optimize. 6. Click Optimize again to start a disk-defragmentation process. Printer problems Printer is supported by some certain computer models. Symptom: The printer does not work. Actions: Verify that: 1. The printer is turned on and is online. 2. Paper is loaded correctly. 3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any device drivers and other software that came with the printer are correctly installed. 2. You have assigned the printer port correctly in your operating system, application program, or BIOS settings. For more information about BIOS settings, see Chapter 6 "Using the Setup Utility program" on page 55. If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See "Lenovo Support Web site" on page 31. Serial port problems Serial port is available with some certain computer models. Use this information to troubleshoot the serial port and devices attached to the serial port. Symptom: Serial port cannot be accessed. Actions: 50 ThinkCentre Edge Hardware Maintenance Manual

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Note:
Depending on the size of the hard disk drive and amount of data currently stored on the hard disk
drive, the disk-defragmentation process might take up to several hours to complete.
On the Windows 7 operating system, do the following:
1. Close any programs that are currently running and close any open windows.
2. Click
Start
➙
Computer
.
3. Right-click your C drive entry and then click
Properties
.
4. Click the
Tools
tab.
5. Click
Defragment Now
, then click
Continue
.
6. Click
Defragment Now
again to start a disk-defragmentation process.
On the Windows 8 operating system, do the following:
1. Close any programs that are currently running and close any open windows.
2. Open the Windows Explorer and click
Computer
.
3. Right-click your C drive entry and then click
Properties
.
4. Click the
Tools
tab.
5. Click
Optimize
.
6. Click
Optimize
again to start a disk-defragmentation process.
Printer problems
Printer is supported by some certain computer models.
Symptom: The printer does not work.
Actions: Verify that:
1. The printer is turned on and is online.
2. Paper is loaded correctly.
3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the
computer.
Note:
Non-IEEE-approved printer signal cables might cause unpredictable problems.
1. Any device drivers and other software that came with the printer are correctly installed.
2. You have assigned the printer port correctly in your operating system, application program, or BIOS
settings. For more information about BIOS settings, see Chapter 6 “Using the Setup Utility program”
on page 55.
If the problem persists, run the tests described in the documentation that comes with your printer. If you
cannot correct the problem, have the computer serviced. See “Lenovo Support Web site” on page 31.
Serial port problems
Serial port is available with some certain computer models.
Use this information to troubleshoot the serial port and devices attached to the serial port.
Symptom: Serial port cannot be accessed.
Actions:
50
ThinkCentre Edge Hardware Maintenance Manual