Lenovo ThinkPad 560X TP 560Z User's Guide that was provided with the system in
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- Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 1
Title: C79FPMST CreationDate: 06/22/98 12:26:52 i - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 2
/98 12:26:52 Note Before using this information and the product it supports, be sure to read the general information under "Safety Information" on page these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 3
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Thank You for Selecting an IBM ThinkPad 560Z Computer The thin and light IBM ThinkPad 560Z computer is designed to satisfy your mobile computing needs. We hope you enjoy its fast processing power, brilliant display, and flexible communication - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 4
office or on the road. Lithium-ion battery pack The long battery life and fast recharging extend the operating time supports DOS Sound Blaster Pro** games. PC Card Support Your computer provides two PC Card slots that accept a 16-bit PC Card, CardBus Card, and Zoomed Video Card. iv IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 5
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Communication The 56-Kbps modem (on a PC Card) allows for efficient data and fax communication. Your computer's infrared technology enables wireless point-to-point communication with other systems or devices equipped with an infrared port. v - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 6
Title: C79FPMST CreationDate: 06/22/98 12:26:52 vi IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 7
Guide 29 Backing Up Your System 30 ThinkPad Customization CD 30 Recovery CD 30 Diskette Factory 30 ConfigSafe 31 ThinkPad Web Site or Bulletin Board 31 Replacing the Battery Pack 32 Chapter 2. Extending the Features of Your Computer . . . 35 Customizing the TrackPoint 36 Increasing Memory - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 8
Communication Problems 118 A Universal Serial Bus (USB) Problem 119 PC Card Problems 120 A Printer Problem 123 External Monitor Problems 124 Port Replicator Problems 125 Other Option Problems 127 Software Problems 129 Other Problems 129 Testing Your Computer 131 viii IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 9
and Server Support Line 147 Ordering Support Line Services 148 Warranty and Repair Services 149 Obtaining IBM Operating System Updates 150 Getting Update Diskettes 150 Ordering Publications 150 Appendix A. Features and Specifications 151 Features 151 Specifications 153 IBM Power Cords - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 10
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Index 171 x IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 11
the IBM ThinkPad 560Z computer. Be sure to read the ThinkPad Setup Guide and Chapter problem. The chapter includes a troubleshooting guide and information on how to recover lost or damaged software. describes various options of IBM's support and service. describes the features and specifications - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 12
Windows 98 users OS/2 Information for IBM Operating System/2 (OS/2) users WIN 95 Information for Microsoft Windows 95 users DOS Information for IBM DOS users WIN NT Information for Microsoft Windows NT users WIN 3.1 Information for Microsoft Windows 3.1 users xii IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 13
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Safety Information Electrical Safety Notice Note: In the U.K., by law: The telephone line cable must be connected after the power cord. The power cord must be disconnected after the telephone line cable. DANGER Electrical current from power, - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 14
IBM at 1-800-IBM-4333 for information on disposal. DANGER The lithium battery (IBM P/N 12J1695 UL-recognized component-File No. MH12210) can be replaced only by your dealer or an IBM service representative medical care if any symptoms are present after washing. xiv IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 15
ThinkPad Utility Programs 17 Easy-Setup 17 ThinkPad Configuration Program 25 Online User's Guide 29 Backing Up Your System 30 ThinkPad Customization CD 30 Recovery CD 30 Diskette Factory 30 ConfigSafe 31 ThinkPad Web Site or Bulletin Board 31 Replacing the Battery Pack 32 Copyright IBM - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 16
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Identifying the Hardware Features Identifying the Hardware Features Front View 16 15 14 13 12 11 10 1 2 3 4 5 6 7 8 9 2 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 17
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Identifying the Hardware Features 1 The color LCD screen displays computer output. 2 The brightness control moves up or down to adjust the brightness of the display. 3 The built-in microphone captures sound and voice when it is used with an - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 18
numeric keypad to the computer. 7 The Universal Serial Bus (USB) connector allows you to connect any device that conforms to the USB interface. Many recent digital device comply to this new standard. the external monitor. 11 The connector cover is removable. 4 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 19
module (DIMM) option. 4 The memory-slot cover covers the memory slot. 5 The hard disk drive can be upgraded with an optional one. The security screw shipped with your computer can prevent the hard disk drive from removing easily. (Refer to page 45.) 6 The battery pack is a built-in power source - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 20
states and colors (green and orange). Each indicator is identified with a symbol. The following shows the location and the meaning of each icon: 1A 12 3 4 5 6 7 6 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 21
battery power remains for operation. The battery pack is being charged. The battery moved with the Arrow keys. Not all application programs support this function. You enable or disable Scroll Lock mode mode. (See "Basic" in the Online User's Guide for details.) The computer is entering suspend mode - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 22
The Online User's Guide Attaching the External Diskette Drive You do not need to power off your computer. The computer will recognize the external diskette drive whenever you attach it to your computer. 1 Open the cover on the external-diskette-drive connector. 8 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 23
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Functions of Your Computer 2 Attach the cable first to the external diskette drive; then attach it to the external-diskette-drive connector on the side of the computer. Press the sides of the connector 1 as you connect it to the devices 2 . External - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 24
position. You can set the following features by customizing the TrackPoint: Press-to-Select Sensitivity For more information page 36. "Customizing the TrackPoint" on 10 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 25
right mouse buttons on a traditional mouse, and depends on the software you are using. If you are not familiar with using the TrackPoint, these instructions will help you get started: 1 Place your hands in the typing position and press gently with either index finger on the stick in the direction - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 26
The cap 1 on the end of the TrackPoint stick is removable. You can replace it with one of the spares shipped with your computer. 12 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 27
or BackSpace). 1 2 The Fn Key Lock Function The following setup gives you the same effect as when you press and hold the Fn key and then press an appropriate function key. Start the ThinkPad Configuration program. (See "ThinkPad Configuration Program" on page 25.) Click on the Accessibility - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 28
enters hibernation mode. For more information about this mode Guide. "Basic" in the Online User's Other Functions Computer output is displayed in the following order when an external monitor is attached. External LCD + Display External Display LCD 14 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 29
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Feature and icon Screen expansion Volume up Volume down Mute Key Combination + + + + Functions of Your Computer Meaning The LCD screen image size switches between expanded and normal mode if the size of your LCD image is smaller than that of the - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 30
screen-control keys are not printed on the keys. NumLk F8 F9 F10 F11 F12 6 Home PgUp / _ Y *{ H End N Ins PgDn - " < Del + Shift Alt Ctrl 16 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 31
ThinkPad Utility Programs Your computer has the following utility programs for easy configuration: Easy-Setup ThinkPad Configuration program This section summarizes these utility programs. Easy-Setup "Easy-Setup" menu appears: Easy-Setup Config Restart Date/Time Password Start up Test BIOS part - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 32
installed memory and system board: Memory System Board NetwDoisrkplay Quick Boot Initialize Exit The Memory button shows the amount of memory installed and use these functions only with the ThinkPad Port Replicator with Advanced EtherJet Feature (option). 18 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 33
, based on the installed operating system and previous boot. If this function is Enabled and once a Plug and Play-capable operating system is installed, the system BIOS does not configure such hardware resources as system interruptions, memory windows, and I/O port ranges for all the devices in - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 34
displays the "Start up" submenu, which you can use to change the startup or boot sequence. For example, if you have different operating systems on different replaceable hard disk drives or PC cards, you can have the system boot up from one of these devices. 20 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 35
and programs might be erased or overwritten. 1 Click on Start up in the "Easy-Setup" menu. The "Startup" submenu appears: Note: The Power-On button sets the startup sequence can be used only with the ThinkPad Port Replicator with Advanced EtherJet Feature (option). Chapter 1. Getting Familiar - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 36
FDD-1 icon is the diskette drive in the computer. If you have an additional diskette drive connected to a port replicator, that drive becomes FDD-2. 22 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 37
Computer Network in the submenu. This function can be used only with ThinkPad Port Replicator with Advanced EtherJet Feature (option). The "Network" submenu appears management of a network administrator. For more information Online User's Guide. "System Management" in the 3 Move the cursor to the - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 38
tests on your computer to check for hardware errors. For more information "Testing Your Computer" on page 131. Pressing the Restart button ends the Easy-Setup program and restarts the computer. 24 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 39
Computer ThinkPad Configuration Program To get specific details about ThinkPad Configuration program, click the help button. The ThinkPad Configuration the ThinkPad Configuration program. WIN 98 For Windows 98: To start the ThinkPad Configuration program for Windows 98, find the ThinkPad icon - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 40
can check the memory addresses and other allocation settings. 5 The Help button displays online help. 6 The Device buttons. Click on the button of your choice from the window. If the device is enabled, the red indicator next to the button is lit. Otherwise, it stays off. 26 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 41
1 Click on Start at the bottom corner of the screen. 2 Move the cursor on Programs, ThinkPad; then click on ThinkPad Configuration. The following window appears: 1 2 3 4 5 6 7 7 8 9 1 The One-Touch Setup buttons. Click on one of these buttons to set the system configuration. 2 The Power Mode - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 42
Click on this button to save the changes you made and to exit the ThinkPad Configuration window. 6 The View Angle buttons. Click on the front view or the rear view portion of the window is displayed when you click on the minimize button in the top-right corner. 28 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 43
your computer with a battery pack Advanced: - Installing software - Using system management - Frequently Asked Questions To start the Online User's Guide, click on Start, move the cursor to Programs and ThinkPad 560; then click on ThinkPad 560 User's Guide. The Online User's Guide appears. Go to - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 44
Diskette Factory The Diskette Factory program contains all the hardware device drivers for your computer. With this program, you can create the utility and device driver diskettes. (To use the Diskette Factory Factory" on page 133.) "Using the Diskette 30 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 45
all of the latest hardware device drivers and system BIOS for your computer on the ThinkPad Web site: http://www.ibm.com/thinkpad You can also use the IBM bulletin board service. For more information about electronic service and support Chapter 5. Chapter 1. Getting Familiar with Your Computer - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 46
this happens, power off the computer. 1 Power off your computer, or enter hibernation mode. 2 Close the LCD and turn the computer over. 3 Slide the battery pack latch 1 ; then slide the battery pack toward the front of the computer and remove the battery pack. 1 32 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 47
/22/98 12:26:52 Replacing the Battery Pack 4 Align the guides on the fully charged spare 1 with the guides on the computer 2 ; then slide the battery pack into the computer. Fully press the battery pack into the computer. When it is fully installed, the battery pack latch 3 automatically locks into - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 48
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Replacing the Battery Pack 34 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 49
provides information about how to attach external devices or to increase memory. Customizing the TrackPoint 36 Increasing Memory 39 Installing the DIMM 40 Removing the DIMM 43 Upgrading the Using a Port Replicator 63 Enabling the CardBus Sockets (for Windows 98 65 Copyright IBM Corp. 1998 35 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 50
following features in this window: Press-to-Select Sensitivity Setting Press-to-Select If you enable Press-to-Select by putting a check mark in the Enable Press-to-Select box, you can make the TrackPoint stick function the same as the left or right click button. 36 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 51
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Customizing the TrackPoint If you check Enable dragging, you can drag the icon that you select with the TrackPoint stick by putting light pressure on the stick. If you check Enable Release-to-Select, you can click simply by lifting your finger quickly - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 52
to activate Press-to-Select. Slide toward Light Touch to decrease the force needed to move the cursor and to activate Press-to-Select. 38 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 53
data output dynamic random access memory (EDO DRAM) card only. It does not support the 70-ns EDO DRAM card or the synchronous dynamic random access memory (SDRAM) card. The appropriate memory option can be purchased through your IBM reseller or IBM marketing representative. Chapter 2. Extending the - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 54
off the computer; then disconnect the AC Adapter and all cables from the computer. 2 Close the LCD, turn the computer over, and then remove the battery pack. 3 Loosen the screw on the memory slot cover; then remove the cover. 40 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 55
avoid damaging the DIMM, do not touch its contact edge. 4 Install the DIMM into the memory slot. a Find the notch on the side of the DIMM. b With the notched end of the DIMM toward the right side of the socket, insert - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 56
memory test with Easy-Setup (see page 24). If a 2 1 error code appears under the memory count. 48576 KB OK 21 If the total memory size is not the same as the value you calculated. If the 225 error code appears, the memory you are installing is not supported by your computer. 42 IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 57
's Guide. "Basic" in How to Calculate Total Memory Size Calculate your total memory size in kilobytes (KB) by adding the DIMM memory size to the base memory size and then remove the battery pack. 3 Loosen the screw and remove the memory slot cover. Chapter 2. Extending the Features of Your - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 58
at the same time. 5 Remove the DIMM. Be sure to save the DIMM for future use. 6 Replace the memory slot cover; then tighten the screw. 7 Replace the battery pack. 8 Turn the computer over again; then connect the AC Adapter and all the cables you disconnected. 44 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 59
hard disk drive with an optional one. You can purchase the option from your IBM reseller or IBM marketing representative. Replace the hard disk drive only if you upgrade it or have the computer upside down. 2 Remove the battery pack. ( page 32.) Chapter 2. Extending the Features of Your Computer 45 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 60
battery pack into your computer. ( page 32.) 8 Turn the computer right-side up, and power it on. You can replace the coin screw with a security screw to prevent the hard disk drive from being removed easily. For more information "Using the Security Screw" on page 85. 46 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 61
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Attaching External Mouse, Keypad, and Keyboard Attaching an External Mouse, Keypad, and Keyboard This section explains how to attach an external mouse, external numeric keypad, and external keyboard to your computer. Attaching an External Mouse or - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 62
Mouse, Keypad, and Keyboard You can use both the IBM PS/2 Miniature Mouse and the TrackPoint as an input device. To connect a mouse other than an IBM PS/2 Miniature Mouse "Disabling the TrackPoint" on page 51 cover and use it as a stand for the keypad. 48 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 63
. The external keyboard will not work if it is connected directly to the computer's external-input-device connector. See the Options by IBM Catalog supplied with your computer for details about the options. When the external keyboard is attached, the following keys are not available: Numeric - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 64
you are using the IBM ThinkPad Space Saver Keyboard, do not install the device driver supplied with the keyboard. The device driver on the computer's utility diskette automatically enables or disables the TrackPoint when the power to the computer is turned on. 50 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 65
the external-input-device connector A mouse connected to the serial connector A mouse connected to the USB connector To disable the TrackPoint: 1 Start the ThinkPad Configuration program. See "ThinkPad Configuration Program" on page 25. 2 Click on the TrackPoint ( ) button. 3 Click on Auto-Disable - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 66
SVGA (800-by-600 resolution) video mode and 16M colors. If you attach an external monitor that supports resolution higher than VGA mode, you can achieve a maximum of 1024-by-768 video resolution. To attach outlet. 3 Power on the external monitor and the computer. 52 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 67
ThinkPad Configuration Program" on page 25. 5 Change the display output location by clicking on the LCD + External Display ( ) button or the External Display ( ) button (with Windows 98, at the top left of the screen; with Windows device driver as follows. For information on the supported color - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 68
the ThinkPad Configuration program. b) Click on the other External Display ( ) button (on the right side of the screen). c) Click on the Advanced... button. d) Click on the Monitor tab. e) Click on the Change... button. The "Update Device Driver Wizard" window appears. Follow the instructions on - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 69
and 64K You can use the virtual screen function, available with the ThinkPad Configuration program, to display a part of the high-resolution screen image output on the monitor (External Display) Resolution 640x480 800x600 1024x768 Supported Color Depth 256 16M 64K 256 64K 16M 256 64K Frame Rate - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 70
mode. Otherwise, the system might hang. Your computer has two PC Card slots (upper slot and lower slot) and supports the following types of cards: PC Card (Type I, Type II, and Type III) CardBus Zoomed Video (ZV) III PC Card, insert the card into the lower slot. 56 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 71
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Installing a PC Card Upper slot Lower slot 3 Press the PC Card firmly into the connector until the eject button pops out. Then pull the eject button out slightly 1 and fold it toward you 2 . 1 2 Eject button Chapter 2. Extending the Features of Your - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 72
card into the computer. The "SystemSoft CardWizard" window appears and informs you about the new card. You have completed setting up the PC Card, and you can now use it. For information on how to use the PC Card software in the Online User's Guide. "Basic" 58 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 73
. Otherwise, the system might freeze or data might be corrupted or lost. 1 Stop the card. To stop the PC Card "Basic" in the Online User's Guide. The Stop option appears in gray when you are in CardSoft mode or when the card is already stopped. 2 Raise the PC Card eject button - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 74
the proper modem device driver, follow the instructions on the screen. You might need to install the modem device driver from a manufacturer's diskette Location Information" window appears: 4 Fill in the necessary information; then click on the OK button. 60 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 75
socket on the PC Card modem. For example, push the push-pop of the PC Card modem 1 . For other types of modems, follow the instructions in the manual supplied with the modem. 6 Connect one end of the telephone cable to the PC Card modem 1 and the other end of the cable to - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 76
telephone cable with a telephone, use the cable supplied with your computer. You have completed setting up the PC Card modem. For details on PC Card Support Software User's Guide. "Basic" in the Online 62 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 77
52 Using a Port Replicator Using a Port Replicator See the user's guide shipped with the port replicator for how to dock or undock your attach the ThinkPad 560 Port Replicator to your computer. The port replicator works only with ac power. You cannot use the port replicator with battery power from - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 78
Using a Port Replicator For Windows 98: You can dock Windows NT: You can dock or undock the computer only when the computer power is turned off. Power off the computer and close the LCD. If the power-on indicator of the computer or the port replicator does not turn on, press Fn. 64 IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 79
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Using a Port Replicator Enabling the CardBus Sockets (for Windows 98) The port replicator might not function properly if you attach a computer to it that is in suspend mode. In such a case, enable the CardBus - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 80
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Using a Port Replicator 66 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 81
For a Supervisor Password 76 Removing a Power-On Password with Supervisor Authority 78 Using the Personalization Editor 80 Entering Your Personal Data 80 Deleting the Personalization Window 83 Using Locks 84 Using the Security Screw 85 Copyright - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 82
from suspend mode. - If you put a check mark in the Prompt for password when computer goes off standby check box in the "Power Management Properties" window, you are required to use the Windows 98 logon password to resume from suspend mode. 68 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 83
to access Easy-Setup. It provides the following security features: - Only a system administrator can access Easy-Setup. If a ThinkPad computers to make administration easier. Other passwords Some Microsoft operating systems provide special Windows passwords. Refer to that system user's guide - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 84
Press and hold F1; then turn on the computer. b) Hold F1 until the "Easy-Setup" menu appears. 2 Click on Password in the "Easy-Setup" menu. The "Password" submenu appears: 70 IBM ThinkPad 560Z User's Reference Selecting this icon displays a submenu for setting the power-on password. Selecting this - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 85
. An unlocked keylock icon indicates that the password is not set. 3 Click on the type of password you want to set: Power-On, HDD, or Supervisor. 4 Type your desired appropriate password. You can type a maximum of seven random characters using a combination of letters (A to Z) and numbers (0 to - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 86
" window appears: 6 Type your password again to verify it; then press Enter again. The following window appears if you are setting the hard-disk-drive or the supervisor password, reminding you to write down the password and keep it in a safe place: Your password is set. 72 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 87
representative to have the hard disk or the system board replaced. Proof of purchase is required, and an additional charge might be required for the service. Neither an IBM reseller nor IBM marketing representative can make the hard disk drive usable. Chapter 3. Protecting Your Computer 73 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 88
prompt appears. 2 Type your current password. 3 Press the Spacebar. To change the password, go to step 4 . To remove the password, press Enter. The following window appears, and the system starts: You have removed your password. Skip the remaining steps. 74 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 89
the password, type the new password; then press the Spacebar. 5 Type the new password again to verify it; then press Enter. The following window appears, and the system starts: Write down the password and keep it in a safe place. You have changed your password. Chapter 3. Protecting Your Computer - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 90
the computer. b) Hold F1 until the password prompt appears. 2 Enter the supervisor password. The "Easy-Setup" menu appears. 3 Select Password on the menu. 4 Select Supervisor. To change the password, go removed. Your computer restarts. Skip the remaining steps. 76 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 91
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Using Passwords 8 Enter the current password and press the Spacebar. 9 Type the new password; then press Enter. Chapter 3. Protecting Your Computer 77 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 92
the new password again to verify it; then press Enter. The following window appears, reminding you to write down the password and keep it in Setup" menu appears. 3 Select Password on the menu. 4 Select Power on on the menu. 5 Type the supervisor password; then press the Spacebar. 78 IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 93
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Using Passwords 6 Press Enter. The "Password Confirmation" window appears: 7 Press Enter again. 8 Click on Exit; then select Restart. Your computer restarts. The power-on password has been removed. Chapter 3. Protecting Your Computer 79 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 94
bitmap area 2 . ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad John Smith IBM Corporation 123-456-789 1234-56 Big Road, New York If you find this computer, please contact the above address. ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad 80 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 95
into the diskette drive. 4 Open the Personalization Editor. a) Click on Start. b) Move the cursor to Programs and ThinkPad; then click on Personalization Editor. The following window appears: Personalization Editor Personal Data Background Preview Help Exit Chapter 3. Protecting Your Computer 81 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 96
otherwise, go to step 10. 6 Select Background in the "Personalization Editor" window. Windows Paint automatically opens. 7 Draw an image or color the background. Your bitmap size return to the previous window. 10 Shut down the system, and power off the computer. 82 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 97
diskette drive; then power on the computer. 12 Select Update personalization data at the menu window; then follow the instructions on the window. Your data is copied from the Utility Diskette for DOS, Personalization and stored in the nonvolatile memory in the computer. 13 After the data is stored - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 98
stationary object. You are responsible for evaluating, selecting, and implementing the locking devices and security features. IBM makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features. 84 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 99
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Using the Security Screw Using the Security Screw You can use the security screw shipped with your computer to prevent the hard disk drive from being removed easily. To replace the coin screw with the security screw, do as follows: 1 Power off the - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 100
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Using the Security Screw 86 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 101
Software 103 Troubleshooting Guide 104 Troubleshooting Charts 105 Error Codes or Messages 106 No Error Codes or Messages 111 Input Problems 112 Suspend or Hibernation Problems 113 LCD Problems 116 Indicator Problems 117 Battery Problems 117 A Hard-Disk-Drive Problem 118 Infrared - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 102
? How can I switch the TrackPoint and mouse? How can I set the display resolution? How can I set the external monitor? How can I maximize battery life? How can I install the operation system? How can I use the Recovery CD? Page 90 90 91 92 92 93 94 94 95 88 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 103
Asked Questions To solve the problems discussed in this section, you need to use the ThinkPad Configuration program. To start the ThinkPad Configuration program, find the ThinkPad icon on the taskbar; then double-click on the icon. The ThinkPad Configuration program window appears: Display device - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 104
ThinkPad Configuration program. 1 Start the ThinkPad Configuration program. 2 Click on the Power Management button; then click on the Power Schemes tab. You can disable the system timers by selecting never rather than a specific device, such as the infrared port. 90 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 105
not work properly, you might have a problem with your communication software or the device work and any program you are using. 2 Start the ThinkPad Configuration program. 3 Click on the Serial Port button. Click on Disable Device. Another "Warning" window prompts you to restart your computer. 6 Click - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 106
manually with the ThinkPad Configuration program as follows: 1 Start the ThinkPad window appears. 2 Click on the Settings tab. 3 Click on the Advanced... button. 4 Click on the Monitor tab. 5 Click on the Change... button. The "Update Device Driver Wizard" window appears. 92 IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 107
after you restart the computer, click on the Change... button. The "Update Device Driver Wizard" window appears. 7 Check if the display driver information in the window is correct. If necessary, install the display driver. 8 Click on the Close button. Chapter 4. Solving Computer Problems 93 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 108
a new operating system and device drivers. You can get the ThinkPad device drivers by using the Diskette Factory. Before installing a new operating system, do the following: 1. Print the software installation section of "Advanced" in the Online User's Guide. 94 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 109
52 Frequently Asked Questions 2. Make backup diskettes of the device drivers and applications for your new operating system with the Diskette utilities and the CD-ROM device driver for DOS. How can I use the Recovery CD to reload my factory-installed ThinkPad operating system and applications? " - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 110
in the "Power Management Properties" window to specify a timeout for entering suspend mode. The word standby in the Windows 98 screen has a different meaning from the word standby mode in this book. For more information "Basic" in the Online User's Guide. 96 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 111
more information, refer to the following Web site: http://www.pc.ibm.com/support If you insert a PC Card into the PC Card slot, there might be an X mark in the list of the card information in the "PC Card [PCMCIA] Device" window in the Control Panel. The X does not affect any function - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 112
and your system has more than 64 MB memory installed, hibernation mode is not supported. If the COM port does not work even though you have set it up correctly with the ThinkPad Configuration program, do as follows: 1. Open System Setup. 2. Select Hardware Manager. 3. Select a folder from the menu - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 113
do not have the PC Card device driver for OS/2 but you have one for Guide for setting the VDM and the sample configuration files on the PC Card Installation Diskette for OS/2, Windows 95, Windows memory shortage or memory error occurs, do as follows: 1. Try the same actions as described for Windows - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 114
sets a longer battery operating time: @Echo Off Rem SAMPLE:Set the parameters to provide maximum power utilization. Rem PS2 PMode Custom DC PS2 LCd 3 PS2 DISK 3 PS2 POwer 5 PS2 SPeed Fixed Slow PS2 IR Disable PS2 SErial OFf > Nul > Nul > Nul > Nul > Nul > Nul > Nul 100 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 115
ThinkPad Configuration program. 2. Click on Power Management. 3. Click on the Alarm tab. 4. Put a check mark in the Low Battery Alarm check box, the Critical Low Battery click on Stand by in the "Shut Down Window" window. Note: If you want to enter your computer into suspend mode, Problems 101 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 116
. 6. Save the updated CONFIG.SYS file. 7. CardBus Card manually by using battery. See the instructions that come with the microphone. The microphone/line-in jack supports the following type of microphones: A dynamic microphone A self-battery-powered condenser microphone 102 IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 117
52 Considerations The microphone/line-in jack of your computer supports either microphone input or line-in input, but not Windows and restart your computer. This error does not occur if you are using the Intel Video Phone for Internet Video Conferencing software. Chapter 4. Solving Computer Problems - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 118
: 1 Find your symptom from the table and try solving the problem. 2 If you can't solve the problem, run the test and make sure the hardware and the device drivers are OK. 3 Note the error code and have the computer serviced. "Troubleshooting Charts" on page 105. "Testing Your Computer" on page 131 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 119
. Troubleshooting Chart Error codes or messages No error codes or messages Input problems Suspend or hibernation problems LCD problems Indicator problems Battery problems A hard disk drive problem Infrared communication problems A universal serial bus problem PC Card problems A printer problem - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 120
Troubleshooting Setup menu appears. 3. Select the Start up icon. If you are unable to set the startup sequence, have the computer serviced. 4. Check the devices in the startup sequence box. Is the default drive listed in the startup sequence box? Yes Exit this window IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 121
on again to reset the startup sequence in Easy-Setup. The computer powered off, because the battery is low. Connect the AC Adapter to the computer and charge the battery pack, or replace the battery pack with a fully charged one. Have the computer serviced. Chapter 4. Solving Computer Problems 107 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 122
the Easy-Setup "Test" submenu. - If the computer stops during the test, have the computer serviced. Have the computer serviced. Have the computer serviced. Have the computer serviced. Have the computer serviced. The attached port replicator is not supported. 108 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 123
12:26:52 Troubleshooting Charts Message 24xx (video error) 808x (PC Card slot error) 860x (pointing device error) Diskette and F1 prompts F1 F2 F10 A 163 error appears and then the Date and Time window appears. 1998 .12.31 The power-on password prompt Action Have the computer serviced. Have - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 124
thing. Power off the computer and start Easy-Setup; then select Test to test the computer. If the test ends in an error, note the error code and have the computer serviced. If you cannot start Easy-Setup, have the computer serviced. Have the computer serviced. 110 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 125
Troubleshooting Charts No Error Codes or Messages Problem remains blank, make sure that: The battery pack is installed correctly. The AC Adapter serviced. Have the computer serviced. Reinstall your operating system and power on the computer. If you still have a problem, have the computer serviced - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 126
TrackPoint. If the TrackPoint works, the error might be due to the mouse. If your mouse is incompatible with the IBM PS/2 mouse, disable the TrackPoint using the ThinkPad Configuration program. Note: See the manual supplied with the mouse for more information. 112 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 127
: 06/22/98 12:26:52 Troubleshooting Charts Problem The mouse buttons don't work. A number appears when you type a letter. All or some keys on the external numeric keypad do not work. All or some keys on the external keyboard do not work. Action Change the mouse driver to Standard PS/2 Port Mouse - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 128
06/22/98 12:26:52 Troubleshooting Charts Problem The computer does not return enters suspend or hibernation mode when the battery power is empty. Do one of the following: Replace the battery pack with a fully charged one and User's Guide. "Basic" in the 114 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 129
C79FPMST CreationDate: 06/22/98 12:26:52 Troubleshooting Charts Problem The computer does not enter hibernation mode with the Fn+F12 key combination. Action Enable hibernation mode as follows: For Windows 98: 1. Start the ThinkPad Configuration program. 2. Click on Power Management ( ). 3. Click - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 130
, have the computer serviced. Press the power problem. It is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. 116 IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 131
12:26:52 Troubleshooting Charts Indicator Problems Problem The battery status indicator does not go on even though a battery pack is installed have the computer serviced. If there is no diskette in the drive, have the computer serviced. Battery Problems Problem The battery pack cannot be fully - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 132
. Refer to the application manuals for more information. ThinkPad mode cannot be used if you are using a conventional communication application that uses the serial port and cable for data exchange. (In this case, the infrared port is a substitute for them.) 118 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 133
(USB) Problem Problem A device connected to the USB connector does not work. Cause and Action 1. Make sure that the USB device is connected correctly. 2. Open the "Device Manager" window, and make sure that the USB device setup is correct, and that computer resource assignment and device driver - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 134
:26:52 Troubleshooting Charts PC Card Problems Problem The PC Card memory window address. To check the resources assigned to the PC Card, click on PC Card Slots and the Allocated Resources tab in the ThinkPad Configuration program. See "Advanced" in the Online User's Guide. 120 IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 135
26:52 Troubleshooting Charts Problem Your PC Card modem does not work. PC Card support software does not recognize your PC Card. Action Make sure that the infrared port is disabled and the modem is set up correctly. Make sure that the COM port you set for the modem with the ThinkPad Configuration - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 136
-click on PCMCIA Socket. 5. Click on PCMCIA Card Services. The "PCMCIA Card Service Properties" window appears. 6. Click on Driver tab and then the Update Driver button. The "Update Device Driver Wizard" window appears. 7. Follow the instructions on the screen. Modem card: Make sure all settings - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 137
:52 Troubleshooting Charts A Printer Problem Problem The printer does not work. Action Make sure that: The parallel connector is enabled. 1. Start the ThinkPad Configuration manual. If the tests show that the printer is OK, have the computer serviced. Chapter 4. Solving Computer Problems 123 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 138
select the driver you want, and then Show all hardware. 9. Select Manufacturers and Models for your monitor. 10. Click on OK to close the "Advanced Property" window. 11. Set Color and Screen area in the "Display Properties" window. 12. Click on the OK button. 124 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 139
52 Troubleshooting Charts Problem The screen is unreadable or distorted. Wrong characters appear on the screen. Action Make sure that: The display driver is in the manual supplied with the external monitor. If the tests show that the external monitor is OK, have the computer serviced. Did you - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 140
port replicator for the first time. To avoid this problem, do as follows: 1. Click on Start and move the cursor to Settings and Control Panel. 2. Click on Control Panel and double-click on System. 3. Click on the Device Manager tab. 4. Click on Refresh and OK. 126 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 141
ThinkPad Configuration program and restart the computer. Note: When you restart the computer, the installation of a MIDI device driver might be required. Follow the instructions on the screen and install the device driver for your computer's operating system. Other Option Problems Problem An IBM - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 142
the ports in the "Device Manager" window and make sure the settings are correct. 6. Click on OK. For Windows NT: 1. Start the ThinkPad Configuration program. 2. Click on Serial Port ( ). 3. Select Enable; then select COM1, COM2, COM3, or COM4. 4. Click on OK. 128 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 143
service representative for help. Installing the Active Desktop, bundled with Internet Explorer Version 4.0 on Windows NT, might cause this problem. Do one of the following: Uninstall the Active Desktop. (Merely disabling the Active Desktop is not effective to avoid the problem.) Close the ThinkPad - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 144
High-powered processing that requires high-power consumption This is not a defect. Uninstall Active Desktop if Internet Explorer Version 4.0 is installed. -Or- Close the ThinkPad Configuration window and restart it. (This solves the problem temporarily.) 130 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 145
CreationDate: 06/22/98 12:26:52 Testing Your Computer Testing Your Computer If you still have a problem with your computer after using the Troubleshooting Charts, test the computer using the Easy-Setup Test function. To test your computer, do the following: 1 Press and hold F1; then power on the - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 146
Do not touch the keyboard or the pointing device during the test. If you cannot go to the next menu, have the computer serviced. If an X appears to the left of a device with an error code below it, make a note of the error code and have the computer serviced. 132 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 147
To recover a particular device driver or utility program, create the on Start. 2 Move the cursor to Programs and ThinkPad 560; then click on Diskette Factory. 3 Click on instructions on the screen. For detail on how to install software Online User's Guide. "Advanced" in the Using the ThinkPad - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 148
all hardware device drivers when installing Windows NT News and Updates This page has all of the latest tools and links to the IBM Web site for system information, service and support information, and other information. Online Library In case you do not have the Online User's Guide on your hard - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 149
The Recovery CD package consists of a boot diskette and a CD-ROM containing the diskette drive to your computer. 4 Insert the Recovery CD Boot Diskette into the diskette drive. 5 Power on the computer instruction that appears on the screen. 8 When the process is complete, remove the Recovery CD Boot - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 150
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Recovering Lost or Damaged Software 136 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 151
can call your IBM reseller or IBM marketing representative. You will need to know the following information when requesting repair service: Identification number of your computer Options installed in your system Note: Use the record sheet on page 139. Error message or problem Note: Error messages - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 152
to misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance. For full information on product warranties, see Appendix C. For your convenience, write the service phone numbers here: 138 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 153
Drive Battery Pack Identification Numbers The serial number label is on the bottom of your computer. Write down the machine Type and the serial number (S/N) in the following box: IBM Product Name Machine Type Serial Number ThinkPad 560Z 2640- Serial number label Chapter 5. Getting Service 139 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 154
Windows 3.1 Version______ OS/2 Version______ DOS Version______ Application programs running at the time of the problem: Problem symptom: Describe the problem specifically: Can the problem be reproduced? Yes No If yes, describe how it can be reproduced: 140 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 155
need additional support and services, a wide variety of extended solutions that addresses most needs are available for purchase. Help by ThinkPad Web Site You can get support and information at the ThinkPad Web site. The latest information about the ThinkPad computers http://www.ibm.com/thinkpad The - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 156
day that they arrive at the IBM repair location. Support personnel first try to solve your problem over the phone. If they are unsuccessful, you can arrange for EasyServ service by calling the PC Support Line. If possible, you should use the original ThinkPad shipping materials that your computer - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 157
hours a day, 7 days a week. Follow the recorded instructions, and the information that you request will be sent your fax machine. To access the IBM Automated Fax System, call: In the U.S., 1-800-426-3395 In Canada, 1-800-465-3299 Electronic Support Services If you have a modem, you can access such - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 158
the Internet for answers to your technical support questions. If you link to our support home page, you can search for technical tips, download update drivers, and find out about many other things. You can visit the site at the following URL: http://www.pc.ibm.com/support 144 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 159
you to time-saving hints and tips and such product-specific updates as modem speed and BIOS files. Interactive Web-based forums are monitored around the clock by IBM specialists, complementing its support on all the major Internet service providers. You can set up your profile at: http://www - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 160
PC Support "Ordering Support Line Services" on page 148. Client Support Line Client support is available to provide assistance with the following: Installation and configuration of clients Identification of system problems related to the client in a network environment 146 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 161
operating systems. This line also supports the many popular non-IBM adapters and network interface cards. This service includes technical support for the following: Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 162
, contact your IBM reseller or IBM marketing representative. For more information on how to purchase the Support Line Services: In the U.S.: call 1-800-772-2227. In Canada: call 1-800-465-7999. In other countries, contact your IBM reseller or IBM marketing representative. 148 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 163
extensions: In the U.S., call 1-888-426-4343. In Canada, call 1-800-465-7999. In other countries, contact your IBM reseller or IBM marketing representative. For more details on service offerings in the U.S., refer to the EasyServ information under "ThinkPad" at the following Web site: http://www.pc - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 164
CreationDate: 06/22/98 12:26:52 Obtaining IBM Operating System Updates Obtaining IBM Operating System Updates IBM provides update diskettes, called ServicePacks or corrective service diskettes (CSDs), to customers who report a DOS or an OS/2 problem for which there is or will be a corrective - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 165
describes features and specifications for your computer. Microprocessor Intel Mobile Pentium II processor Memory Standard: 32 MB or 64 MB Maximum: 96 MB or 128 MB Storage devices 2.5-inch customer-upgradable hard disk drive Display The color LCD display uses TFT technology and support Up to 800 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 166
performance from your diskette drive, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following standards: 1-MB, 3.5-inch (supports a dynamic microphone or a self-battery-powered condenser microphone) Infrared port Universal Serial Bus (USB) port 152 IBM ThinkPad 560Z User - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 167
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Specifications Specifications Size Width: 297 mm (11.7 in.) Depth: 222 mm (8.7 in.) Height: 31.0 mm (1.22 in.) Environment Note: When you charge the battery pack, its temperature must be at least 10°C (50°F). Temperature (at altitudes less than - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 168
12:26:52 IBM Power Cords IBM Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number , Papua New Guinea, Paraguay, Uruguay Bangladesh, Pakistan, South Africa, Sri Lanka 154 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 169
Title: C79FPMST CreationDate: 06/22/98 12:26:52 IBM Power Cords For 3-pin power cords: IBM Power Cord Part Number 76H3514 76H3516 76H3518 76H3520 76H3522 76H3524 76H3528 76H3530 76H3532 came with your computer, see "Safety Information" on page xiii. Appendix A. Features and Specifications 155 - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 170
Title: C79FPMST CreationDate: 06/22/98 12:26:52 IBM Power Cords 156 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 171
is charging. Your computer dissipates some heat during normal operation. This heat is a function of the level of system activity and battery charge level. ThinkPad Do's Store your CD-ROM drive in the CD carrying case and the diskette drive in its enclosure. When installing your hard disk, diskette - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 172
ThinkPad products with IBM (refer to the Setup Guide). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables IBM to notify you about possible upgrades. Check the IBM follow these instructions to prevent your battery: If your battery is - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 173
type with a soft touch. 6 Chair Use a chair that gives you good back support. What if you are traveling? It may not be possible to observe the best maintain desirable comfort and performance levels. Questions about vision? IBM's visual display screens are designed to meet the highest standards - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 174
Title: C79FPMST CreationDate: 06/22/98 12:26:52 Handling Tips 160 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 175
purchase. If you have any questions, contact IBM or your reseller. Machine: IBM ThinkPad 560Z and the Battery Pack Warranty Period*: One Year *Elements and accessories are warranted for three months. Contact your place of purchase for warranty service information. Production Status Each Machine is - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 176
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. 162 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 177
any license to these patents. You can send license inquiries, in writing, to the IBM Director of Licensing, IBM Corporation, 500 Columbus Avenue, Thornwood, NY 10594, U.S.A. Year 2000 Readiness and Instructions A product is Year 2000 Ready if the product, when used in accordance with its associated - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 178
. Intel , Pentium , and MMX are trademarks or registered trademarks of Intel Corporation in the U.S. and other countries. Other company, product, and service names, which may be denoted by a double asterisk (**), may be trademarks or service marks of others. 164 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 179
Notices Federal Communications Commission (FCC) Statement ThinkPad 560Z, model number 2640 This equipment has been used in accordance with the instructions, may cause harmful interference to receiver is connected. Consult an IBM authorized dealer or service representative for help. Properly shielded - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 180
magnetic compatibility. IBM cannot accept IBM option cards. A declaration of Conformity with the requirements of the Directive has been signed by IBM United Kingdom Limited, PO BOX 30 Spango Valley Greenock Scotland PA160AH. This product satisfies the Class B limits of EN 55022. 166 IBM ThinkPad 560Z - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 181
instructions and data in main memory that are likely to be needed next by the processor, and that have been obtained automatically from main memory. CD-i. Compact disc-interactive. combination keys. Keys that have specific installable device drivers and reserve space in system memory for information - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 182
the device drivers and the operating system. DMA. Direct memory access. The transfer of data between memory and connector and an unbalanced line voltage. EMS. Expanded memory specification. FAQ. Frequently asked questions. fax. (1) Facsimile point to with a 168 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 183
MB). 1024 kilobytes. About 1 million bytes. memory. Often referred to as random-access memory (RAM), measured in kilobytes (KB) or ThinkPad computer by providing additional PC Card slots and ports. POST. Power-on self-test. power mode. A mode of battery operation to conserve power. The ThinkPad - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 184
operations again from suspend mode. ROM. Read-only memory. SDRAM. Synchronous dynamic random access memory. USB. Universal serial bus. vertical expansion. A video display . VSYNC. Vertical synchronization frequency. XMS. Extended memory specification. 170 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 185
diskettes 133 battery maximizing the life 94, 158 problems 117 recharging 94 replacing 32 status, checking 14 boot optimizing 19 Support Line 146 color, changing screen 18 COM port, setting 98 CompuServe 144 ConfigSafe 31 configuration configuration (continued) program 25 setup 18 corrective service - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 186
45 indicator 6 problems 117 infrared port enabling 90 problems 118 input problems 112 installing memory 40 PC Card 56 software 94 International Warranty Service Certificate 142 K keyboard See external keyboard keyboard function Fn key 13 numeric keypad 16 172 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 187
103 network administration, enabling 23 Network Support Line 147 numeric keypad, setting external 47 numeric keypad, setting (continued) keyboard 16 O online services 144 Online User's Guide, using 29 operating system, reinstalling 30 option problems 127 P password 68 changing 74 character - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 188
76 forgetting 73 removing 76 setting 70 support line 146 ordering services 148 suspend mode entering 14 problems 113 restrictions with PC Card 56 using CD-ROM drive with, for Windows 95 97 system files, restoring 31 system-status indicator 6 problems 117 174 IBM ThinkPad 560Z User's Reference - Lenovo ThinkPad 560X | TP 560Z User's Guide that was provided with the system in - Page 189
Space Saver Keyboard 50 ThinkPad Web site 31 help by 141 time, setting 19 token-ring operation, setting up for 24 TrackPoint 10 changing the cap 12 customizing 36 disabling 51 enabling 51 using 11 with external mouse, restrictions 51 troubleshooting battery problems 117 error codes 106 error
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Title: C79FPMST CreationDate: 06/22/98 12:26:52