Lenovo ThinkPad G41 (Greek) Service and Troubleshooting guide for the ThinkPad
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- Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 1
ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 2
- Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 3
ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 4
on page 73. Second Edition (June 2005) © Copyright Lenovo 2005. Portions © Copyright International Business Machines Corporation 2005. All rights reserved. U.S. GOVERNMENT USERS - RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 5
. 21 Computer screen problems 23 Battery problems 25 Hard disk drive problems 25 A startup problem 26 Other problems 28 Starting BIOS Setup Utility 30 Recovering pre-installed software . . . . . 31 Upgrading the hard disk drive 32 Replacing the battery 34 Chapter 3. Getting help and service - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 6
iv ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 7
ThinkPad Lenovo. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. v - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 8
Worldwide telephone list 59 v v v v v v v v vi ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 9
Lenovo Customer Replaceable Units - CRU). Η Lenovo CRU CRU UL. CRU vii - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 10
viii ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 11
80 Lenovo ThinkPad Lenovo ix - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 12
v v v x ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 13
v v v v v v v 35° C. v ThinkCentre CD και DVD CD και DVD CD DVD CD v CD/DVD v CD/DVD v CD/DVD v CD/DVD v CD/DVD xi - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 14
xii ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 15
v v 30 - 50 v Lenovo τ που. v v v v v xiii - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 16
1 2 100°C (212°F), (3 CDC Mini PCI CDC Mini PCI CDC Mini PCI LCD 15 xiv ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 17
v v v v v v v 26 AWG laser CD-ROM, CD-RW, DVD-ROM, DVD-ROM SuperDisk ThinkPad laser laser 1 CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT 21 DHHS 21 CFR J laser 1. IEC825 και EN60825 laser 1. - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 18
laser 1 laser laser 1 laser 3 laser PC PC xvi ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 19
read ThinkPad G40 Series Regulatory Notice, the notice that supplements this Service and Troubleshooting Guide. The notice is included in the package with this publication. Information about hard disk capacity Instead of providing a recovery CD or a Windows® CD with your computer, Lenovo provides - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 20
xviii ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 21
the Rescue and Recovery program), restore the hard drive to the original factory state (ie, what was there when you received your computer), start a utility that enables you to change your startup sequence, and get essential system information, and start the BIOS Setup Utility where you can check - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 22
topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip. xx ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 23
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer . . . . 6 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. 1 - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 24
Rear view Wireless antenna (on some models) Power status Power jack Modem connector Ethernet connector USB connectors PS/2 connector Parallel connector Monitor connector Security keyhole Audio jacks Floppy disk drive USB connectors 2 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 25
Processor Memory v Built-in: 128 MB, 256 MB, or 512 MB, depending on the model v Maximum: 2048 MB Storage device v 2.5-inch hard disk drive: 20 2048 x 1536 v Brightness control Keyboard v 87-key, 88-key, or 92-key v TrackPoint® v Fn key function v Access IBM button v Volume control buttons v - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 26
PC Card slots (Type II: two slots; Type III: one slot) v Headphone jack v Microphone jack v Four Universal Serial Bus (USB 2.0) connectors v RJ11 telephone connector v RJ45 Ethernet connector v Integrated wireless LAN feature (on some models) 4 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 27
Specifications Specifications Size v Width: 329 mm (12.95 in.) v Depth: 282.5mm (11.2 in.) v When you charge the battery pack, its temperature must be at least 10°C (50°F). v Relative humidity: - Operating with no diskette in the drive: 8% to 95% - Operating with a diskette in the drive: 8% to 80% - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 28
and battery charge , or speakers (within display and the keyboard or under the keyboard. v Do hard disk drive and data loss. v When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. 6 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 29
. v When installing your hard disk, diskette, CD, DVD, or CD-RW/DVD drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device. See Access IBM, your on-board help system, for information on replacing your hard disk drive (open Access IBM by pressing - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 30
hard disk, diskette, CD, DVD, and CD-RW/DVD drives in the appropriate containers or packaging when they are not being used. v Before you install any your computer keyboard 1. Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth. 8 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 31
Caring for your ThinkPad computer 2. Wipe each keytop surface with the cloth. -free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside. 2. Wipe or dust the stain gently - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 32
Caring for your ThinkPad computer 10 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 33
problems . . . . 21 Computer screen problems 23 Battery problems 25 Hard disk drive problems 25 A startup problem 26 Other problems 28 Starting BIOS Setup Utility 30 Recovering pre-installed software . . . . . 31 Upgrading the hard disk drive 32 Replacing the battery 34 © Copyright Lenovo - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 34
of the tests in PC-Doctor for Windows. If you are preparing to contact the Support Center, be sure to print the test log so that you can rapidly provide information to the help technician. Troubleshooting If you do not find your problem here, refer to Access IBM, your on-board help system. Open - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 35
installed. Otherwise press Esc to ignore the warning message. If this does not solve the problem, have the computer serviced. 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the BIOS Setup Utility; then make sure the hard disk drive - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 36
have a probelm, replace the battery and run the BIOS Setup Utility to verify the configuration. If you still have a problem, have the computer serviced. 0251: System CMOS checksum bad The system CMOS might have been corrupted by an application program. The computer uses the default settings. Run - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 37
card is plugged in - Power off and remove the daughter card. 1804: Unauthorized battery is detectedReplace it with a battery of the correct model. You cannot use the attached battery with this computer. Replace it with a battery of the correct model. Chapter 2. Solving computer problems - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 38
drive is correctly installed. v A startable diskette is in the diskette drive Fan error If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. The cooling fan has failed. Have the computer serviced. 16 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 39
then Enter to restart the system. The thermal sensor is not functioning correctly. Have the computer serviced. Errors without messages Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up. Note: If you are not sure whether you heard any - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 40
recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. 18 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 41
, a Lenovo authorized servicer can not reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. A power switch problem Problem: The - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 42
device drivers, refer to the ThinkPad Web site. To access this Web site, press the Access IBM button. The Access IBM panel opens. On it, click Get Help & Support, and then click Download & update. Select Device drivers & software downloads. 20 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 43
to "Specifications" on page 5. If these items are correct, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac adapter to the computer, or replace the battery with - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 44
on the computer screen. Problem: The computer does and the battery. Problem: Your support checkbox. 5. Click OK. Note: You can enter hibernation mode by pressing Fn+F12 only if the PM driver for Windows XP or Windows 2000 has been installed. 22 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 45
. Problem: The screen is unreadable or distorted. Solution: Make sure that: v The display device driver is installed correctly. v The display resolution and color depth are correctly set. v The monitor type is correct. To check these settings, do as follows: For Windows XP: 1. Click Start. 2. Click - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 46
screen might exist all the time. Problem: A message, "Unable to create overlay window," appears when you try to start DVD playback. or You get poor or no playback while running video playback the ac adapter. v Close programs not being used. 24 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 47
it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced. Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently. Solution: The rattling noise might be heard when: v The hard disk drive starts accessing the data or when it - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 48
PC starts. When the "To interrupt normal startup, press the blue Access IBM button" message is displayed at the lower left of the screen, press the blue Access IBM button. The Rescue and Recovery workspace opens. A window such as this will appear: 26 ThinkPad® G40 Series Service and Troubleshooting - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 49
opens, you can do the following: v Rescue and Restore your files, folders, or backups. v Configure your system settings and passwords. v Communicate by using the internet and link to the ThinkPad support site. v Troubleshoot and diagnose problems using diagnostics. In the top panel of the Rescue - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 50
Base homepage at http://support.microsoft.com/, type the number of the knowledge base article you need in the search field, and click the Search button. Problem: The computer cannot play a CD, or the sound quality of a CD is not good. 28 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 51
that, if it does play, the sound quality will be good. Problem: The system shows slow performance. Solution: This problem may occur when the ac adapter is not attached. To prolong battery life with the higher frequency of Intel's Pentium 4/Celeron processors, the ThinkPad G40 implements the Dynamic - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 52
Note: If you need to restore the settings to their original state as of the time of purchase, press F9 key to load the default settings. You can also select an option in the Restart submenu to load the default settings or discard the changes. 30 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 53
displayed, press the blue Access IBM button to open the Rescue and Recovery: ″To interrupt normal startup, press the blue Access IBM button.″ The Rescue and Recovery workspace opens. 4. Click Restore factory contents. 5. Follow the instructions on the screen. Chapter 2. Solving computer problems 31 - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 54
installed operating system, drivers, and software. Upgrading the hard disk drive You can replace a damaged hard disk drive yourself. Note: Replace the hard disk drive 3. Remove the battery. 4. Remove the screw that secures the hard disk drive. 32 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 55
Upgrading the hard disk drive 5. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 6. Do not remove the screws from the sides of the cover; instead, detach the cover from the hard disk drive by pulling in the - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 56
turn off the computer. 2. Close the computer display, and turn the computer over. 3. Slide the battery latch to unlock it 1 ; then remove the battery 2 . Note: The first position of the battery latch is for releasing the lock of the battery. 34 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 57
Replacing the battery 2 1 4. Align the side of a fully charged spare battery with the side of the battery space in the computer 1 ; then gently push the battery into the space 2 . 5. Slide the battery latch to lock it. Chapter 2. Solving computer problems 35 - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 58
Replacing the battery 6. Turn the computer over again. Connect the ac adapter and the cables to the computer. 36 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 59
Chapter 3. Getting help and service Getting help and service 38 Getting help on the Web 38 Calling the Customer Support Center . . . 38 Getting help around the world 39 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. 37 - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 60
if you experience a problem with your computer, and whom to call for service should it be necessary. Microsoft Service Packs are the latest software source for Windows product updates. They are available via Web download (connection charges may apply) or via CD-ROM. For more specific information and - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 61
problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application programs Refer to your Lenovo hardware warranty - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 62
eligible for International Warranty Service and to view a list of the countries where service is available, go to www.lenovo.com/think/support, and click Warranty. Eligible ThinkPad computers are identified by their four-digit machine types. 40 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 63
that applies on the use of wireless devices in a specific organization (e.g. airport or hospital), you are encouraged to ask for authorization to use the Wireless LAN Mini-PCI Adapter prior to turning on the ThinkPad G40 computer. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. 41 - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 64
and log on with administrative privileges. 2. Click Start, then right-click My Computer (for Windows 2000, right-click My Computer on the desktop) and select Properties. 3. Select the Hardware tab, and then click the Device Manager button. 42 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 65
tab. 7. Select Extended Channel Mode and set the value to Enable. Note: The above applies only to systems with the 802.11b wireless function that support Extended Channel Mode. Appendix A. Wireless related information 43 - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 66
44 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 67
replace or modify those of Part 1. The warranties provided by Lenovo Group Limited or one of its subsidiaries (called ″Lenovo Lenovo's Official Published Specifications ("Specifications") which are available on request. The warranty period for the Machine starts on the original date of installation - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 68
or from other electronic media, and following the instructions that your Service Provider provides. Software updates may include basic input/output system code (called "BIOS"), utility programs, device drivers, and other software updates. 46 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 69
can be resolved with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install. If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 70
of a default on Lenovo's part or other liability, you are entitled to recover damages from Lenovo. In Lenovo consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your 48 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 71
and Lenovo's rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 72
harm to real property and tangible personal property caused by Lenovo's negligence; and Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first sentence: laws in the Province of Ontario. 50 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 73
Trade Practices Act 1974 or other similar legislation, Lenovo's liability is limited to the repair or replacement of the goods or the supply of equivalent in Singapore in accordance with the Arbitration Rules of Singapore International Arbitration Center (″SIAC Rules″) then in effect. The - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 74
AND MACAU S.A.R. OF CHINA Governing Law: The following replaces "laws of the country in which you acquired the by Lenovo's negligence; and 2. as to any other actual damage arising in any situation involving nonperformance by Lenovo pursuant ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 75
Consumer Guarantees Act 1993 will not apply in respect of any goods which Lenovo provides, if you require the goods for the purposes of a business as that Act. PEOPLE'S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces ″laws of the country in which you acquired the Machine″ in the first - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 76
of this Statement of Limited Warranty apply to Machines purchased from Lenovo or a Lenovo reseller. How to Obtain Warranty Service: Add the following paragraph in Western Europe (Andorra, Austria, and made available in such countries. 54 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 77
and made available by Lenovo in that country. Warranty service in Africa is available within 50 kilometers of a Service Provider. You are responsible 50 kilometers of a Service Provider. Governing Law: The phrase "the laws of the country in which you acquired the Machine" is replaced by: 1) ″the - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 78
, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of Limited Warranty or related to its violation, 56 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 79
International Lenovo may, however, institute proceedings in a competent court in the country of installation service from IBM service in EU countries, see the telephone listing in Part 3 - Warranty Information. You may contact IBM service at the following address: IBM Warranty & Service replaces the - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 80
Limitation of Liability: The following replaces the terms of this section in its entirety: Except as otherwise provided by mandatory law: 1. Lenovo's liability for any damages and LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED SAVINGS. 58 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 81
paragraph does not apply. What Lenovo Will Do to Correct Problems: The following is added to this section: During the warranty period, Lenovo will reimburse you for the transportation charges for the delivery of the failing Machine to IBM Service. Limitation of Liability: The following paragraph - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 82
Lenovo Will Do to Correct Problems: The following is added to this section: During the warranty period, transportation for delivery of the failing Machine to Lenovo or IBM service will be at Lenovo : The following is added to this section: 60 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 83
the Sale of Goods and Supply of Services Act 1980 are hereby excluded. Limitation of Liability: The following replaces the terms of section in its entirety: For the purposes of this section, a "Default" means any act, statement, omission, or negligence on the part of Lenovo in connection with, or in - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 84
of the following, even if Lenovo or they were informed of the possibility of such losses: 1. loss of, or damage to, data; 2. special, indirect, or consequential loss; or 3. loss of profits, business, revenue, goodwill, or anticipated savings. 62 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 85
on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a. parts and labor during Service Provider will charge you for any labor provided in performance of the repair or replacement(s) in the second and third year of warranty period. Machine Type 2881 2882 2886 - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 86
for country and location specific information. 1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 87
a Service Provider. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below. Worldwide telephone list Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 88
-5720 1600-44-6666 Alternate Toll Free: +91-80-26788940 (English) 800-140-3555 (Bahasa, Indonesian, English) 01-815-9202 (30 day up and running support) 01-881-1444 (Warranty service and support) (English) 66 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 89
Portugal Telephone Number 02-7031-6101 (30 day up and running support) +39-800-820094 (Warranty service and support) (Italian) Desktop: Toll free: 0120-887-870 For International: +81-46-266-4724 ThinkPad: Toll free: 0120-887-874 For International: +81-46-266-4724 Both of the above numbers will be - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 90
information in such software programs and/or any additional software programs installed by you or installed after purchase of the product. Services not chargeable to the guarantee shall be charged to the final user, prior an authorization. 68 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 91
Customer Support Center at 001-866-434-2080, where you will be directed to the nearest Authorized Service Center. Should no Authorized Service Center . To obtain a list of Authorized Service Centers, please visit: http://www.pc.ibm.com/la/centros_de_servicio/servicio_mexico/ servicio_mexico.html - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 92
70 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 93
removal/replacement instructions are located. Battery Hard disk drive Optical drive Optional Memory AC adapter and power cord Phone line cord TrackPoint cap Service and Troubleshooting Setup Guide Poster Access IBM Tier 1 CRUs X X X X X X X X X X Online Hardware Maintenance Manual - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 94
72 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 95
the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 96
interference in a residential installation. This equipment generates, used, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. 74 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 97
will not occur in a particular installation. If this equipment does cause connected. v Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television the product, including the fitting of non-Lenovo option cards. This product has been tested and - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 98
or a nickel metal hydride battery pack. If you are a company ThinkPad computer user and need to dispose of a battery pack, contact the proper person in ThinkPad sales, service, or marketing, and follow that person's instructions. For details, 76 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 99
license may be upgraded to a full Notes license at a reduced price. For more information visit http://www.lotus.com/notes. About IBM Lotus SmartSuite: Lotus SmartSuite contains powerful applications with timesaving features that give you a head start on your work and guide you through individual - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 100
.com -In European Countries: Via the Internet: http://ibm.modusmedia.co.uk Mail address: IBM - Lotus Notes and SmartSuite Program P.O. Box 3118 Cumbernauld, Scotland, G68 9JX To inquire about an order, contact: [email protected] 78 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 101
United States, other countries, or both: Lenovo ThinkPad PS/2 Rapid Restore Rescue and Recovery ThinkPad TrackPoint The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: IBM (used under license) Lotus 1-2-3 Approach Lotus - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 102
Other company, product, or service names may be trademarks or service marks of others. 80 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 103
Regulatory Notice xvii replacing, battery 34 Rescue and Recovery 31 S safety instruction v setup BIOS 30 configuration 30 specifications 5 standby problems 21 startup problem 26 storage device upgrading 32 T telephone, help by 38 tips, important 6 TrackPoint problems 20 troubleshooting 12 W warranty - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 104
82 ThinkPad® G40 Series Service and Troubleshooting Guide - Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 105
- Lenovo ThinkPad G41 | (Greek) Service and Troubleshooting guide for the ThinkPad - Page 106
Part Number: 39T5951 (1P) P/N: 39T5951
ThinkPad
®
G40
Series
Service
and
Troubleshooting
Guide