Lenovo ThinkPad G41 (Greek) Service and Troubleshooting guide for the ThinkPad - Page 42

TrackPoint, problems - drivers

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Solving computer problems Solution: Make sure that the external numeric keypad is correctly connected to the computer. TrackPoint problems Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint during normal operation. This is a normal characteristic of the TrackPoint and is not a defect. The pointer drifts for several seconds under the following conditions: v When the computer is turned on. v When the computer resumes normal operation. v When the TrackPoint is pressed for a long time. v When the temperature changes. Problem: The mouse or the pointing device does not work. Solution: Make sure that the TrackPoint is set to Automatic in the ThinkPad Configuration Program. Then detach the mouse or the pointing device, and try using the TrackPoint. If the TrackPoint works, the error might be due to the mouse or the pointing device. Make sure that the cable for the mouse or the pointing device is securely connected. If your mouse is incompatible with the PS/2 mouse, disable the TrackPoint, using the ThinkPad Configuration Program. Note: For more information, see the manual supplied with the mouse. Problem The mouse buttons do not work. Solution Change the mouse driver to Standard PS/2® Port Mouse, and then reinstall PS/2 TrackPoint. Drivers are provided in the C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk drive does not contain device drivers, refer to the ThinkPad Web site. To access this Web site, press the Access IBM button. The Access IBM panel opens. On it, click Get Help & Support, and then click Download & update. Select Device drivers & software downloads. 20 ThinkPad® G40 Series Service and Troubleshooting Guide

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Solution:
Make
sure
that
the
external
numeric
keypad
is
correctly
connected
to
the
computer.
TrackPoint
problems
Problem:
The
pointer
drifts
when
the
computer
is
turned
on
or
after
it
resumes
normal
operation.
Solution:
The
pointer
might
drift
when
you
are
not
using
the
TrackPoint
during
normal
operation.
This
is
a
normal
characteristic
of
the
TrackPoint
and
is
not
a
defect.
The
pointer
drifts
for
several
seconds
under
the
following
conditions:
v
When
the
computer
is
turned
on.
v
When
the
computer
resumes
normal
operation.
v
When
the
TrackPoint
is
pressed
for
a
long
time.
v
When
the
temperature
changes.
Problem:
The
mouse
or
the
pointing
device
does
not
work.
Solution:
Make
sure
that
the
TrackPoint
is
set
to
Automatic
in
the
ThinkPad
Configuration
Program.
Then
detach
the
mouse
or
the
pointing
device,
and
try
using
the
TrackPoint.
If
the
TrackPoint
works,
the
error
might
be
due
to
the
mouse
or
the
pointing
device.
Make
sure
that
the
cable
for
the
mouse
or
the
pointing
device
is
securely
connected.
If
your
mouse
is
incompatible
with
the
PS/2
mouse,
disable
the
TrackPoint,
using
the
ThinkPad
Configuration
Program.
Note:
For
more
information,
see
the
manual
supplied
with
the
mouse.
Problem
The
mouse
buttons
do
not
work.
Solution
Change
the
mouse
driver
to
Standard
PS/2
®
Port
Mouse
,
and
then
reinstall
PS/2
TrackPoint
.
Drivers
are
provided
in
the
C:\IBMTOOLS\DRIVERS
directory
on
your
hard
disk
drive.
If
your
hard
disk
drive
does
not
contain
device
drivers,
refer
to
the
ThinkPad
Web
site.
To
access
this
Web
site,
press
the
Access
IBM
button.
The
Access
IBM
panel
opens.
On
it,
click
Get
Help
&
Support
,
and
then
click
Download
&
update
.
Select
Device
drivers
&
software
downloads
.
Solving
computer
problems
20
ThinkPad
®
G40
Series
Service
and
Troubleshooting
Guide