Lenovo ThinkPad G41 (Greek) Service and Troubleshooting guide for the ThinkPad - Page 61
Getting, around, world - bios update
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Getting help and service authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware. The following items are not covered: v Replacement or use of non-ThinkPad parts or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application programs Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service. If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, please have the following information available: v Machine Type and Model v Serial numbers of your computer, monitor, and other components, or your proof of purchase v Description of the problem v Exact wording of any error messages v Hardware and software configuration information for your system The telephone numbers for your Customer Support Center location are located in the Worldwide telephone list section of this guide. Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of operation, visit the Support Web site at www.lenovo.com/think/support Getting help around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced, International Warranty Service is available for your computer. Chapter 3. Getting help and service 39