Lenovo ThinkPad G41 (Greek) Service and Troubleshooting guide for the ThinkPad - Page 50

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Solving computer problems v Restart closes the Rescue and Recovery workspace and resumes the startup sequence that was interrupted. Other problems Problem: The computer locks or does not accept any input. Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more. Problem: The computer does not start from a device you want, such as a diskette drive. Solution: Refer to the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want. Also make sure that the device from which the computer starts is enabled. In the startup menu in BIOS Setup Utility, make sure that the device is included in the "Boot priority order" list. If it is included in the "Excluded from boot order" list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the "Boot priority order" list. Problem: The computer does not respond. Solution: IRQs for the PCI are all set as 11. The computer does not respond because it cannot share the IRQ with other devices. Refer to the ThinkPad Configuration Program. Problem: You may receive an "Unsafe Removal of Device" message that mentions the USB 1.x device when you resume from suspend or hibernation in Windows 2000. Solution: You can safely close this message window. It is displayed because of a USB 2.0 driver problem in Windows 2000. You can get detailed information in the More Information section of the Microsoft Knowledge Base 328580 and 323754. Visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the knowledge base article you need in the search field, and click the Search button. Problem: The computer cannot play a CD, or the sound quality of a CD is not good. 28 ThinkPad® G40 Series Service and Troubleshooting Guide

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v
Restart
closes
the
Rescue
and
Recovery
workspace
and
resumes
the
startup
sequence
that
was
interrupted.
Other
problems
Problem:
The
computer
locks
or
does
not
accept
any
input.
Solution:
Your
computer
might
lock
when
it
enters
standby
mode
during
a
communication
operation.
Disable
the
standby
timer
when
you
are
working
on
the
network.
To
turn
off
the
computer,
press
and
hold
the
power
switch
for
4
seconds
or
more.
Problem:
The
computer
does
not
start
from
a
device
you
want,
such
as
a
diskette
drive.
Solution:
Refer
to
the
Startup
menu
of
the
BIOS
Setup
Utility.
Make
sure
that
the
startup
sequence
in
the
BIOS
Setup
Utility
is
set
so
that
the
computer
starts
from
the
device
you
want.
Also
make
sure
that
the
device
from
which
the
computer
starts
is
enabled.
In
the
startup
menu
in
BIOS
Setup
Utility,
make
sure
that
the
device
is
included
in
the
“
Boot
priority
order
”
list.
If
it
is
included
in
the
“
Excluded
from
boot
order
”
list,
it
is
disabled.
Select
the
entry
for
it
in
the
list
and
press
the
x
key.
This
moves
the
entry
to
the
“
Boot
priority
order
”
list.
Problem:
The
computer
does
not
respond.
Solution:
IRQs
for
the
PCI
are
all
set
as
11.
The
computer
does
not
respond
because
it
cannot
share
the
IRQ
with
other
devices.
Refer
to
the
ThinkPad
Configuration
Program.
Problem:
You
may
receive
an
“
Unsafe
Removal
of
Device
”
message
that
mentions
the
USB
1.x
device
when
you
resume
from
suspend
or
hibernation
in
Windows
2000.
Solution:
You
can
safely
close
this
message
window.
It
is
displayed
because
of
a
USB
2.0
driver
problem
in
Windows
2000.
You
can
get
detailed
information
in
the
More
Information
section
of
the
Microsoft
Knowledge
Base
328580
and
323754.
Visit
the
Microsoft
Knowledge
Base
homepage
at
type
the
number
of
the
knowledge
base
article
you
need
in
the
search
field,
and
click
the
Search
button.
Problem:
The
computer
cannot
play
a
CD,
or
the
sound
quality
of
a
CD
is
not
good.
Solving
computer
problems
28
ThinkPad
®
G40
Series
Service
and
Troubleshooting
Guide