Lenovo Y650 IdeaPad Y650 User Guide V1.0 - Page 51

A Password problem, Keyboard problems - parts

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Y650 User Guide V1.0_en.book Page 43 Tuesday, December 16, 2008 2:59 PM Chapter 4. Troubleshooting „ A Password problem I forgot my password. ƒ If you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. ƒ If you forgot your HDD password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. ƒ If you forget your supervisor password, a Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. „ Keyboard problems A number appears when you enter a letter. The numeric lock function is on. To disable it, press Fn + F8. All or some of the keys on the external numeric keypad do not work. Make sure that the external numeric keypad is correctly connected to the computer. 43

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Chapter 4. Troubleshooting
43
A Password problem
I forgot my password.
If you forgot your user password, you must take your computer to a
Lenovo authorized servicer or a marketing representative to have the
password canceled.
If you forgot your HDD password, a Lenovo authorized servicer
cannot reset your password or recover data from the hard disk. You
must take your computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive replaced. Proof of
purchase is required, and a fee will be charged for parts and service.
If you forget your supervisor password, a Lenovo authorized servicer
cannot reset your password. You must take your computer to a Lenovo
authorized servicer or a marketing representative to have the system
board replaced. Proof of purchase is required, and a fee will be charged
for parts and service.
Keyboard problems
A number appears when you enter a letter.
The numeric lock function is on. To disable it, press
Fn + F8
.
All or some of the keys on the external numeric keypad do not work.
Make sure that the external numeric keypad is correctly connected to the
computer.
Y650 User Guide V1.0_en.book
Page 43 Tuesday, December 16, 2008
2:59 PM