Lexmark 2490 User's Guide

Lexmark 2490 - Forms Printer B/W Dot-matrix Manual

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  • Lexmark 2490 | User's Guide - Page 1
    Z2400 Series User's Guide 2007 www.lexmark.com
  • Lexmark 2490 | User's Guide - Page 2
  • Lexmark 2490 | User's Guide - Page 3
    the parts of the printer...10 Understanding the printer software...12 Installing printer software ...12 Installing the optional XPS driver (Windows Vista users only 12 Using the Windows printer software...13 Using the Macintosh printer software...14 Installing the printer on a wireless network 16
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    a CD or removable storage device connected to the computer 43 Maintaining the printer 45 Maintaining print cartridges...45 Installing print cartridges...45 Removing used print cartridges...46 Refilling print cartridges...46 Using genuine Lexmark print cartridges...46 Aligning the print cartridges
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    Ordering print cartridges ...50 Ordering paper and other supplies...50 Troubleshooting 52 Using the printer troubleshooting software (Windows only 52 Setup troubleshooting...52 Power button is not lit ...52 Software did not install...53 Page does not print...54 Solving printer power problems ...56
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    6
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    the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
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    that came with the printer. Additional setup instructions that came with the printer. Note: Not all products come with printed publications. Complete instructions for using the printer. The electronic version installs automatically with the printer software. Customer support Description Where to
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    , and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer. Limited Warranty Description
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    print job. 3 Wi-Fi indicator Check wireless status: • Off-Indicates that no wireless option is available in the printer. • Orange-Indicates that the printer is ready for wireless connection but it is not connected • Orange blinking-Indicates that the printer is configured but unable to communicate
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    cover • Install or change the print cartridges. • Clear paper jams. 6 Paper feed guard Prevent items from falling into the paper slot. 7 Paper guides Keep paper straight when feeding. 8 Paper support Load paper. 1 Use the 1 USB port 2 Power supply 2 3 To Connect the printer to a computer
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    the menu selection, and then click Drivers & Downloads. 3 Choose the printer and the printer driver for your operating system. 4 Follow the instructions on the screens to download the driver and install the printer software. Installing the optional XPS driver (Windows Vista users only) The XML Paper
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    XPS readme file on the installation software CD. The file is located in the xps folder with the setupxps batch file (D:\Drivers\xps\readme). Using the Windows printer software When you set up the printer using the printer software CD, all the necessary software was installed. You may have chosen to
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    . Using the Macintosh printer software Use the To Print dialog Adjust the print settings and schedule print jobs. Printer Services dialog • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on the computer
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    To Lexmark Printer Utility • Get help with cartridge installation. • Print a test page. • Print an alignment page. • Clean the print cartridge nozzles. • Order ink or supplies. • Register the printer. • Contact customer support. Lexmark Wireless Setup Assistant Set up the printer on a wireless
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    up the printer for wireless printing, you need to know: • The name of your wireless network. This is also known as the Service Set Identifier (SSID). • If encryption was used to secure your network. • The security key (either a WEP key or WPA passphrase) that allows other devices to communicate on
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    network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. Using Windows 1 Insert the installation software CD. 2 Wait a minute for the Welcome screen to appear. If the Welcome screen does not appear after
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    green indicates that the printer internal print server is being updated. Configuring an IP address manually The printer will be assigned an IP address automatically through DHCP on most wireless networks. You must select to manually assign an IP address to the printer in the following situations
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    on every computer that will access it. You do not need to configure the printer again, although you will need to run the wireless setup on each computer to install the driver. Using Windows 1 Insert the installation software CD. 2 Wait for the Welcome screen to appear. If the Welcome screen does not
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    that the computer is configured for the ad hoc network. 7 Close the Control Panel and any remaining windows. 8 If this is the first time you will be setting up the printer for use on a wireless network, insert the installation software CD, and then follow the instructions on the Welcome screen. 20
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    folder, and then click Tools ΠLexmark Wireless Setup Utility. 9 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer for use with your computer. 10 Store a copy of your network name and security
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    , insert the installation software CD, and then follow the instructions on the Welcome screen. Otherwise: a Click Start. b Click All Programs or Programs. c Select the printer program folder from the list, and then click Tools ΠLexmark Wireless Setup Utility. 25 When the available networks are
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    a wireless network, insert the installation software CD, double-click the installer icon for your printer on the Finder desktop, and then follow the instructions on the Welcome screen. Otherwise, from the Finder desktop, double-click the printer folder, and then double-click Lexmark Wireless Setup
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    other. For a device to be able to communicate wirelessly, it must have a wireless print server attached or installed that lets it receive and transmit radio waves. How are home networks configured? For desktop computers, laptops, and printers to communicate with each other over a network, they must
  • Lexmark 2490 | User's Guide - Page 25
    the Internet through a DSL or a cable modem. Internet Scenario 2: Desktop computer, laptop, and printer connected wirelessly with Internet • A desktop computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL or a cable
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    4: Laptop connected wirelessly to printer without Internet • A laptop is directly connected wirelessly to a printer without going through a wireless router. • The network has no connection to the Internet. • This configuration is referred to as an ad hoc network. Why do I need an installation cable
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    and share the same SSID and channel as the wireless router (wireless access point). In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server. The computer must have a valid IP address for the current network and be set to
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    If you want to use the printer as both a wireless and locally-attached printer at the same time, you will need to run the setup software again and select the additional connection type. What is a MAC address? A MAC address, or Media Access Control address, is a 48-bit identifier associated with the
  • Lexmark 2490 | User's Guide - Page 29
    to your network, the MAC address of the printer must be included in the MAC filter list. What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on an IP network to locate and communicate with each other. Devices
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    IP addresses. Auto-IP allows individual devices to assign themselves a unique IP address. However, DHCP is the most commonly-used method to assign addresses. If the IP address is not automatically assigned, you can try manually entering an address after selecting your printer from the available
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    be configured to use the same key index when multiple WEP keys are configured on the wireless access point (wireless router). The printer is designed to use the first key. Make sure you have configured all of the wireless devices on your network to use the first WEP key where you have the option
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    allow it to dry to avoid ink smudging. 10 iron-on transfers • You follow the loading instructions that came with the iron-on transfers. • The print side of the transfers faces you. • The transfers are loaded against the right side of the paper support. • The paper guide rests against the left edge
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    print side of the envelopes faces you. • The envelopes are designed for use with inkjet printers. • The envelopes are loaded against the right side of the paper support. • The paper guide • You follow the loading instructions that came with the labels. • The print side of the labels faces
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    and how the pages should print. d Click Print. Printing Web pages If you chose to install the Lexmark Toolbar software for your Web browser, then you can use it to create a printer-friendly version of any Web page. Notes: • For Windows, the software supports Microsoft Internet Explorer 5.5 or later
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    , or Setup. 3 From the Copies section of the Print Setup tab, enter the number of copies that you want to print, and then select Collate Copies. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. Note: The collate option is available only when you are printing multiple copies. 35
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    Page First. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. Using Macintosh 1 With a document open, click File ΠPrint. 2 From the Printer pop-up menu, choose the printer. 3 Do one of the following: For Mac OS X version 10.5 a From the print options pop-up menu, choose Layout
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    If you want each page image to be surrounded by a border, then select Print Page Borders. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. Using Macintosh 1 With a document open, click File Œ Print. 2 From the print options pop-up menu, choose Layout. • From the Pages per Sheet
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    system version that you are using. Canceling print jobs Using Windows 1 Do one of the following to open the printer folder: • In Windows Vista, click Œ Control Panel Œ Printer. • In Windows XP, click Start Œ Printers and Faxes. 2 Right-click the printer name, and then select Open. 3 Right-click
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    . • Make sure the same orientation is also selected in the software application. Printing labels 1 Load the label sheets in the printer. 2 Do one of the following: Using Windows a With a document open, click File Œ Print. b Click Properties, Preferences, Options, or Setup. c From the Paper Size
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    ink smudging. Printing on custom-size paper Before beginning these instructions, load the custom-size paper in the printer. For more information, see the "Loading Paper" chapter. Using Windows 1 With a document open, click File ΠPrint close any printer software dialogs that are open. 6 Print the
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    driver, some printer software was installed that may help you print specialty documents such as booklets, posters, iron-on transfers, transparencies, and banners. For information about printing these documents, see the Help installed with the programs or applications you choose to use. Using Windows
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    The Presets pop-up menu lets you save the print settings you use often. When print settings are saved into a Preset, there is no need to adjust the print settings for every print job. 1 With a document open, click File ΠPrint. 2 From the print options pop-up menu, choose and adjust the settings
  • Lexmark 2490 | User's Guide - Page 43
    ) into the computer. If you install Lexmark FastPics or Lexmark Productivity Studio, then the software will launch when you insert the flash drive, memory card, or digital camera. 3 Follow the instructions on the computer screen to print photos. 4 Remove the CD or storage device. Using Macintosh
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    e From the same pop-up menu, choose Quality & Media. • From the Paper Type pop-up menu, choose the type of paper you are using. • From the Print Quality area, choose Automatic or Photo. f Click Print. 5 Remove the CD or storage device. 44
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    Maintaining the printer Maintaining print cartridges Installing print cartridges 1 Open the access cover, and then press down on the cartridge carrier levers. W I F I PRINTING WI F I PRINTING 2 Remove the used print cartridge or cartridges. 3 If you are installing new print cartridges, remove the
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    to the printer. For best results, use Lexmark supplies. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the
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    caused by non-Lexmark ink or print cartridges. Aligning the print cartridges Using Windows 1 Load plain paper. 2 Click Start ΠPrograms or All Programs, and then click the printer folder. 3 From the printer folder, click Maintenance ΠAlign cartridges. 4 Click Print. 5 Follow the instructions on the
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    5 Follow the instructions on the computer screen. 6 If print quality has not improved, then wipe the print cartridge nozzles and contacts. Using Macintosh 1 Load plain paper. 2 From the Finder desktop, double click the printer folder. 3 Double-click the printer utility icon. 4 From the Maintenance
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    step 7 up to two more times. 9 If print quality is still not satisfactory, replace the print cartridge(s). Preserving the print cartridges • Keep new cartridges in their packaging until you are ready to install them. • Do not remove a cartridge from the printer except to replace, clean, or store it
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    standard page yield is up to1 Black cartridge 4A Black cartridge2 4 Color cartridge 5A Page yield values available at www.lexmark.com/pageyields. Color Cartridge2 5 Photo cartridge 31 Not applicable 1 Values obtained by continuous printing. Declared yield value in accordance with ISO
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    or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper and Lexmark print cartridges. Item Description Lexmark Photo Paper Lexmark PerfectFinish Photo Paper • Letter • A4 • 4 x 6 in. • 10 x 15 cm • Letter • A4 • 4 x 6 in. • 10 x 15 cm •L USB cable Part number
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    the printer troubleshooting software (Windows only) The Lexmark Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. To open the Lexmark Service Center, use one of these methods: Method 1 Method 2 If it appears on an error
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    YOUR OPERATING SYSTEM IS SUPPORTED The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3 or later, and Mac OS X versions 10.5, 10.4 and 10.3. CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX CHECK THE USB
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    PAPER CHECK INK Check the ink levels, and then install new print cartridges if necessary. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 1 2 3 Reinsert the cartridges. CHECK PRINTER DEFAULT AND PAUSE SETTINGS Using Windows 1 Do one
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    each file that you want to print. Using Macintosh For Mac OS X version 10.5 1 From the Finder desktop, click ΠSystem Preferences ΠPrint & Fax. 2 From the Default Printer pop-up menu, check if the printer is the default printer. If the printer is not the default printer, then you must select the
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    wall outlet. 3 Remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn on the printer. REMOVE AND REINSTALL THE SOFTWARE If you encountered problems while installing, or if your printer does not appear in the
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    to remove the printer software. 5 Restart the computer before reinstalling the printer software. 6 Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software. If the software still does not install correctly, visit our Web site at www.lexmark.com to
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    . For more information, see the computer documentation. Wireless troubleshooting Printing a network setup page A network setup page lists the configuration settings of your printer, including the IP address and MAC address of the printer. 1 Make sure the printer is turned on. 2 Press . The light
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    beginning to troubleshoot the wireless printer, verify the following: • The power supply is connected to the printer, and is on. • Your SSID is correct. Print a network setup page to verify the SSID the printer is using. If you are not sure if your SSID is correct, run the wireless setup again
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    , square connector to the printer. Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software. These are possible
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    AS THE COMPUTER The SSID of the printer must match the SSID of the wireless network. Using Windows 1 Type the IP address of the wireless access point (wireless router) in the Web address field of your browser. If you do not know the IP address of the wireless access point: a Do one of the following
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    field of your browser and continue to Step 2. If you do not know the IP address of the wireless access point (wireless router), then do the following: For Mac OS X version 10.5 a From the Finder desktop, click ΠSystem Preferences. b Click Network. c Click AirPort. d Click Advanced. e Click TCP
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    disable the firewall and install the wireless printer on the computer. Re-enable the firewall when you have completed the wireless installation. Wi-Fi indicator light is not lit CHECK POWER Make sure the light is on. Wi-Fi indicator light is green but the printer does not print (Windows only) If you
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    menu, select it. 3 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER If you have previously set up your printer as a locally-attached printer, you may need to select the wireless printer to use the printer wirelessly. 1 Do one of the following: In
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    the Description column. 6 Click OK, and then try to print again. Wi-Fi indicator light is blinking orange during installation (Windows only) When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for
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    periods, such as 192.168.0.100. Your IP address might also start with the numbers 10 or 169. This is determined by your operating system or wireless network software. 2 Ping the wireless access point (wireless router). a Do one of the following: • In Windows Vista, click Œ All Programs Œ Accessories
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    Programs, and then select the printer program folder from the list. 3 Click Tools ΠLexmark Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. Wi
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    filter list. This will allow the printer to operate on the network. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING 1 Check the AirPort status and, if you do not already know it, find the IP address of the wireless access point. In Mac OS X version 10.5 a From the menu bar, click ΠSystem
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    , nothing is displayed. You can use Network Diagnostics to help resolve the problem. RUN THE WIRELESS SETUP AGAIN 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Wi-Fi indicator light is
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    do I find the MAC address?" on page 29. Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: CHECK POWER Make sure the
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    to power up again and reattach to the wireless network. If you see this message again after you have waited long enough for the printer and the laptop to attach to the network, there may be a problem with your wireless network. Make sure that the laptop and printer have both received IP addresses
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    include technical inaccuracies or typographical errors. Changes are periodically made services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark
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    Lexmark International, Inc. All other trademarks are the property of their respective owners. Licensing notices The following document can be viewed from the \Drivers\XPS directory on the installation software CD: Zopen.PDF. Federal Communications of purchase or service representative for additional
  • Lexmark 2490 | User's Guide - Page 74
    if your printer has a wireless network card installed. The radiated output power of this service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer
  • Lexmark 2490 | User's Guide - Page 75
    , Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. European EC directives conformity statement for radio products The following notices are applicable if your printer has a wireless network card installed
  • Lexmark 2490 | User's Guide - Page 76
    , ETSI EN 301 489-1 and ETSI EN 301 489-17. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shod a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige
  • Lexmark 2490 | User's Guide - Page 77
    pressure, dBA Printing 50 Scanning not applicable Copying Ready not applicable inaudible Values are subject to change. See www.lexmark.com for visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in
  • Lexmark 2490 | User's Guide - Page 78
    time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): 30 minutes Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the
  • Lexmark 2490 | User's Guide - Page 79
    your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic
  • Lexmark 2490 | User's Guide - Page 80
    of this License Agreement: a Use. You may Use one (1) copy of the Software Program. The term "Use" means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users
  • Lexmark 2490 | User's Guide - Page 81
    EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. 10 TERM. This License Agreement is effective unless terminated or rejected. information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this
  • Lexmark 2490 | User's Guide - Page 82
    with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement
  • Lexmark 2490 | User's Guide - Page 83
    infrastructure mode installation cable internal wireless print server IP (Internet Protocol) address ipconfig MAC (Media Access Control) address MAC filtering network adapter/card network hub network name ping printer nickname A setting for a wireless device that lets it communicate directly with
  • Lexmark 2490 | User's Guide - Page 84
    signal is being received The name of a wireless network. When you connect a printer to a wireless network, the printer needs to use the same SSID as the network. Also referred to as network name or BSS (Basic Service Set). An IP address assigned manually by you A device similar to a network hub
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    Lexmark 46 wiping 48 CD printing photos from 43 changing wireless settings after installation (Mac) 18 changing wireless settings after installation (Windows) 18 cleaning exterior of the printer 49 cleaning print cartridge nozzles 47 Communication not available message 71 configuring IP address
  • Lexmark 2490 | User's Guide - Page 86
    up printer on wireless network (Mac) 17 on wireless network (Windows) 17 setup troubleshooting page does not print 54 power button is not lit 52 software did not install 53 software removing and reinstalling 57 Service Center 52 XPS driver 12 software did not install 53 solving printer communication
  • Lexmark 2490 | User's Guide - Page 87
    USB cable 26 USB port 10 enabling 58 using Mac printer software 14 W Web page printing 34 Web site finding 8 WEP key key index 31 Windows installing printer on wireless network 17 Windows software FastPics 13 Fax Setup Utility 13 Fax Solutions Software 13 Printing Preferences 13 Productivity Studio
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Z2400 Series User's Guide
2007
www.lexmark.com