Lexmark 250dn User's Guide

Lexmark 250dn - E B/W Laser Printer Manual

Lexmark 250dn manual content summary:

  • Lexmark 250dn | User's Guide - Page 1
    E250d and E250dn User's Guide June 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington,
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    during a lightning storm. • CAUTION: This product uses a laser. Use of controls or adjustments or performance of procedures other instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
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    can be loaded? ...41 Where can print media be loaded in the printer 42 Selecting print media ...43 Paper ...43 Preprinted forms and letterhead ...45 paper 52 Loading the manual feeder ...54 Using the rear exit ...55 Clearing jams ...56 Chapter 5: Printing tasks 60 Manually feeding a print job
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    toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84 Chapter 9: Troubleshooting 85 General problems ...85 Lexmark Status Messenger Utility ...86 Selecting printer ) directive 96 Laser notice ...96 Statement of Limited Warranty for Lexmark E250d and E250dn 96
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    1 Printer overview 1 150-sheet output bin 2 250-sheet tray 3 250-sheet drawer or 550-sheet drawer (optional) 4 Manual feeder 5 Front door 6 Control panel 7 Paper support 5
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    Printer overview 1 Rear exit 5 USB connect 2 Power button 6 Parallel connect 3 Power connect 7 Ethernet connect 4 Dust cover (not available for some models) 6
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    2 buttons. Note: The Continue button also functions as a light. 1 Error 2 Paper Jam 3 Load Paper 4 Toner Low / Replace PC Kit 5 Ready 6 Cancel button 7 Continue button Following a common error light sequence: • Press Press and hold Cancel until all of the lights come on to reset the printer. 7
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    , or service. The following table shows the most common light sequences. Click the indicated page for more information on what it means. Common light sequences = On = Blinking = Slow blink Empty = Off Printer Condition Ready / Power Saver Page Continue 11 Error Toner Low / Replace
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    PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer 15 Load print media 15 Load manual feeder 16 Toner low 16 Toner cartridge region 17 mismatch Photoconductor kit life 17 warning Replace photoconductor 18 (printer hard stop) Programming engine 18 code/ Programming system code
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    Condition Page Network interface errors 19 / Host interface disabled Continue Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Service error 19 Printer error* 20 Paper jam printer error* 20 Short paper 21 Output bin full 21 *See Secondary error codes on page25 for more
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    : • Busy: - Wait for the message to clear. - Press and release Cancel to cancel the print job. - Press and hold Cancel to reset the printer. • Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: - Wait for the pages to print. The Busy message is displayed
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    . What you can do: • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. Waiting Light sequence: • Continue-On • Ready-On What this light sequence means
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    control panel lights Flushing / Resolution reduced Light sequence: • Ready-Blinking • Error-Blinking What this light sequence means: • The printer is flushing corrupted print data. • The printer is processing data or printing pages, but the resolution of a page in the current print job is reduced
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    light sequence means: The page may not print correctly because the print information on the page is too complex (that is, too large for the printer memory). What you can do: • Press Continue to clear the message and continue printing the job. (The job may not print correctly.) • Press and
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    the control panel lights Cancel job / Reset printer Light sequence: • Continue-On • Ready-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On • Error-On What this light sequence means: • The current print job is canceled. • The printer is resetting to the user default settings. Any
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    . • Press and hold Cancel to reset the printer. Toner low Light sequence: • Continue-On • Toner Low/Replace PC Kit-On What this light sequence means: The printer is ready to receive and process data. In addition, the toner in the toner cartridge is getting low. What you can do: • Press
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    this light sequence means: The geographic region of the printer does not match the geographic region of the installed toner cartridge. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the printer (see What supplies do I need and how do I order
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    photoconductor kit is full and must be replaced. The printer will not print any more pages until the photoconductor kit is replaced. What you can do: • Press and release Continue to print a photoconductor kit instruction page. • Replace the photoconductor kit. (See Changing the photoconductor
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    Light sequence: • Continue-Blinking • Ready-Blinking • Toner Low/Replace PC Kit-Blinking • Load Paper-Blinking • Paper Jam-Blinking • Error-Blinking What this light sequence means: The printer has a service error and printing has stopped. What you can do: Turn the printer off and back on. If the
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    error codes on page25 for more information. • Press Continue to clear the secondary message. Paper jam printer error Light sequence: • Continue-On • Paper Jam-On What this light sequence means: The printer has a paper jam. What you can do: • Press Continue twice quickly to see the secondary
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    light sequence means: The paper length is too short to print the formatted data. This occurs when the printer does not know the print media size loaded in the tray, or when there is a problem feeding the print media. What you can do: • Make sure the print media you loaded is large
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    to go for help. Secondary light sequences = On = Blinking = Slow blink Empty = Off Printer Condition Paper jam at the input sensor* Page Continue 26 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Paper jam in the manual 26 feeder Paper jam between the 26 input and exit sensor
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    the control panel lights Secondary light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Paper jam (duplex unsupported size) Page Continue 28 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Complex page 29 Insufficient collation area 32
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    code 34 Toner cartridge region 34 mismatch Change toner cartridge / 35 invalid refill Missing / Defective toner 35 cartridge Unsupported toner 36 cartridge *Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual feeder. 24
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    light sequence means: A paper jam has occurred at the input sensor, which can be either after the print media leaves the tray and enters the printer or in the manual feeder. What you can do: Clear the paper jam. See Clearing jams on page56 for more information. 25
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    . The jammed paper is most likely in the fuser area under the print cartridge assembly. What you can do: Clear the paper jam. See Clearing jams on page56 for more information. Paper jams as a printed job exits the printer Light sequence: • Continue-On • Load Paper-On • Paper Jam-On What this light
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    lights Paper jam in the 250-sheet tray Light sequence: • Continue-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On What this means: A paper jam has occurred in the rear area of the printer. What you can do: Clear the paper jam. See Clearing jams on page56 for more information. 27
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    Understanding the control panel lights Paper jam (duplex - unknown location) Light sequence: • Continue-On • Paper Jam-On • Ready-Blinking What this light sequence means: A paper jam has occurred somewhere in the duplex unit. What you can do: Clear the paper jam. See Clearing jams on page56 for more
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    light sequence means: The page may not print correctly because the print information on the page is too complex (that is, too large for the printer memory). What you can do: • Press Continue to clear the error code and continue processing the print job (some of the print data may be
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    Understanding the control panel lights Insufficient collation area Light sequence: • Continue-On • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The printer memory does not have the free space necessary to collate the print job. This may happen due to one of these errors:
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    Understanding the control panel lights Font error Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blinking • Error-On What this light sequence means: The printer has received a request for a font (PPDS) which is not installed. What you can do: • Press and release Cancel to cancel the
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    control panel lights ENA connection lost Light sequence: • Continue-On • Paper Jam-Blinking • Error-On What this light sequence means: The printer cannot establish communication with the network. What you can do: • Press Continue to clear the code and continue printing. (The previous print
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    • Continue-On • Ready-On • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The printer is processing data, but the memory formatted data. This occurs when the printer does not know the print media size loaded in the tray, or there is a problem feeding the print media. What
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    this light sequence means: The geographic region of the printer does not match the geographic region of the installed toner cartridge. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the printer (see What supplies do I need and how do I order
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    it to extend the life, or replace the toner cartridge with a valid toner cartridge. • Replace the toner cartridge. (See Changing the toner cartridge on page80 for help. • Turn the printer back on. Missing / Defective toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Paper Jam-On
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    you can do: • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and replace it with a supported toner cartridge. (See What supplies do I need and how do I order them? on page76 and Changing the
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    3 Understanding the printer configuration menus Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings Configuration sheet for instructions on advancing through the configuration
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    menus overview Menus are represented by Continue , Ready , Toner Low/Replace PC Kit , and Load Paper light to return to the Home menu. • Turn off the printer to exit the menus. Network menu Use the Network menu to change printer settings on jobs sent through a network port. Setting NPA
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    • Off • On • Auto* Receive information at a much higher transmission rate if your printer is set to Fastbytes (if your computer supports Fastbytes), or receive information at a normal transmission rate if your printer is set to Standard. • Standard • Fastbytes* Determine whether the parallel port
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    the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults printer. • Off* • On Help isolate print quality problems, such as streaking. When you select this setting, three pages print to help you evaluate print quality: • A text page with: - printer information - cartridge
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    types of print media can be loaded? Get the most from your printer by properly loading the trays. Never mix media types within a short is recommended. Use rear exit for best results. ‡ Universal size ranges: - Manual feeder: 76-216x127-356mm (3.0-8.5x5.0-14.0in.) (includes 3x5in. cards) Note: It
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    printer? Where can print media be loaded in the printer? Your printer has two standard paper sources: a 250-sheet tray and a single-sheet manual feeder. Use the 250-sheet tray for most print jobs. Use the manual sheet drawer (optional) 4 Manual feeder 5 Front door 6 Control panel 7 Paper support 42
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    ) Selecting print media Selecting the appropriate paper or other print media reduces printing problems. The following sections contain guidelines for choosing the correct print media for the printer: • Paper • Transparencies • Envelopes • Labels • Card stock Paper To ensure the best print quality
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    fed through the manual feeder. The duplex unit only supports certain sizes and types Guide available on the Lexmark Web site at www.lexmark.com/ publications. Weight The printer problems. Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner
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    a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can result in degraded paper handling. Recycled paper Lexmark supports US executive order 13101 which strongly encourages the use of
  • Lexmark 250dn | User's Guide - Page 46
    We recommend Lexmark laser printer transparencies: part number 70X7240 for letter-size transparencies; part number 12A5010 for A4-size transparencies. • To prevent print-quality problems the envelope supplier. • Adjust the paper guides to fit the width of the envelope.
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    the Manual feeder. • Preprinting, perforation, and creasing can significantly affect print quality and cause media handling or jamming problems. paper packages. Storing supplies Choose a cool, clean storage area for printer supplies. Store supplies right side up in their original packaging until
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    can avoid most paper jams by correctly loading paper and specialty media in the printer. The following hints can help prevent paper jams: • Do not load wrinkled, paper. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com/publications for more information about which
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    the 250-sheet tray Loading the 250-sheet tray Follow these instructions to load paper in the 250-sheet tray. 1 Remove the . See Extending the tray for legal- or folio-size paper on page52 for instructions. 2 Prepare a paper stack for loading by flexing and fanning it back and forth. Straighten the edges on
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    the print media size you will be loading. Note: There should be a slight gap between the rear paper guide and the paper stack. 4 Insert the paper stack with the print side facing down. Note: Make sure the paper stack is laying flat in the
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    Loading the 250-sheet tray 5 Adjust the side paper guides to fit lightly against the paper stack. 6 Insert the 250-sheet paper tray. 51
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    -sheet tray 7 Extend the paper support on the output bin. Extending the tray for legal- or folio-size paper To load legal- or folio-size paper, extend the tray. You may also attach a dust cover (if available on your printer model) on the back of the printer to protect the tray while it
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    the tray from being knocked out of position while it is extended. Attach the dust cover to the back of the printer by aligning the tabs on the cover to the holes on the printer, then snap the cover into place. Note: This feature may not be available for some models. 53
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    paper jams and print-quality problems. To load the manual feeder: 1 Place a sheet of the selected print media, print side facing up, at the center of the manual feeder, but only to the point where its leading edge can contact the paper guides. Otherwise, the printer will engage the print media
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    door is open, all print media comes out the rear exit. When closed, all media is sent to the output bin on top of the printer. Note: If you print a multiple-page job with the rear exit door open, the print speed may slow down. 55
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    Clearing jams Clearing jams When a paper jam occurs, the printer stops and the control panel Paper Jam and Continue lights come on. Press and release Continue twice quickly to display the specific secondary error paper
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    Clearing jams 4 With the tray removed, press down on the green duplex flap to remove the jammed pages from the duplex area. 5 Install the 250-sheet paper tray. 57
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    Clearing jams 6 Open the front door, and remove the print cartridge assembly. 7 Lift the green flap at the front of the printer, and remove the jammed pages from behind the flap. CAUTION:The fuser or fuser area may be hot. 58
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    jams 8 Open the rear exit door, and remove the jammed pages. 9 After you have cleared the jammed pages, reinstall the print cartridge assembly, and securely close all the printer doors. 10 Press Continue to resume printing. Note: Jam recovery is set to Auto by default. When jam recovery is set
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    or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper tab. 4 Select Manual paper from up, at the center of the manual feeder, but only to the point where its leading edge can contact the paper guides. • Hold transparencies by the edges,
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    feeding a print job 9 Adjust the paper guides to the print media width. 10 Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically engages. There is a brief pause between the time the printer engages the print media and when it feeds
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    and folio size paper can be used for duplex printing. The printer does not support duplex printing on any other type of print media. Page orientation face up trays Duplex (two-sided) printing from Printed letterhead face down Manual feeder Top of page The top edge of the sheet with the logo is
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    To duplex a print job: 1 From the computer software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 From the Page Layout tab, select 2-sided printing. 4 Select either Long Edge or Short Edge
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    around each page image. 1 From the computer software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 From the Page Layout tab, select the number of images per sheet (from the Multipage printing
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    the last setting used. 1 From the computer software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 From the Page Layout tab, click More Page Layout Options. 4 Click Booklet. If your print job
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    when the printer displays the Load Manual Feeder light sequence (see Manually feeding a print jobon page60 ). 1 From the computer software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click
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    OK. Using a watermark 1 From the computer software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Other Options tab. 4 Click Watermark. 5 Select which pages receive the watermark
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    job from a computer running Mac OS 9 When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. 2 Select the print job you want to cancel. 3 Click the trash can
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    6 Installing options Accessing the system board To install memory, you must access the printer system board. CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing. 1 Remove the 250-sheet tray. 69
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    Accessing the system board 2 Press the button on the left side of the printer to release and lower the front door. 3 Open the rear exit door. 70
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    Accessing the system board 4 Press the two detents on the front right side of the machine, and swing the side door back. 5 Loosen the four screws on the cover, but do not remove them completely. 6 Slide the cover to the left until the screws fit into the keyholes on the cover. 7 Remove the cover and
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    . The printer can support up to 64MB of additional memory (for a total of 96MB). CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Memory options designed for other Lexmark printers may
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    should automatically recognize the newly installed option when the printer is turned on. If it does not, you can add the appropriate option manually. Note: If you have not installed your printer driver yet, follow the appropriate instructions under Software tasks on page74. After you have installed
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    Verify that the options you installed are correctly listed under "Installed Features." If an option is not listed under Installed Features, turn off the printer, unplug the power cord from the wall outlet, and reinstall the option. - Verify the amount of memory installed is correctly listed under
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    Lexmark à Local Printer Settings Utility. If you selected the Custom install path from your drivers CD, you must go back to your drivers CD and click View Documentation for instructions on installing and using the Local Printer Print Area • Display Language • Toner Alarm PCL Emulation Settings •
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    more frequently. How often the toner cartridge should be replaced depends on which cartridge you purchase and the average amount of toner coverage you have on your print jobs. Within the United States or Canada, you can order Lexmark supplies from any authorized Lexmark supplies dealer. To locate
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    air • Corrosive gases • Heavy dust Conserving supplies Conserving supplies lowers printing costs. • When printing drafts, conserve toner by changing the Toner Darkness setting in your printer driver. The settings range from 1 (very light) to 10 (very dark), with 8 being the default. Setting the
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    remains faded, replace the toner cartridge. To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor the counter has been reset, normal printer operation resumes. For more information, see the instruction sheet that came with your photoconductor
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    control panel displays certain light sequences to let you know when the toner level is low or when it's time to replace the photoconductor kit. = On = Blinking = Slow blink Empty = Off Printer Condition Toner low Page 16 Continue Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready
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    Changing the toner cartridge Changing the toner cartridge 1 Turn the printer off. 2 Press the button on the left side of the printer to release and lower the front door. 3 Remove the toner cartridge. a Press the release button on the base of the print cartridge assembly. b Grasp the handle, pulling
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    Changing the toner cartridge 4 Unpack the new toner cartridge. Note: You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for recycling. See Changing the photoconductor kit on page82 for more information. 5 Firmly shake the toner cartridge in
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    of time. Extended light exposure can cause print quality problems. 1 Turn the printer off. 2 Remove the print cartridge assembly. a Press the button on the left side of the printer to release the front door. b Lower the front door. c Grasp the toner cartridge handle, and pull up and out. Note: Do
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    , and pull up and out. 4 Unpack the new photoconductor kit. 5 Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go. The
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    arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go. 7 Close the front door. 8 Turn the printer back on. 9 Reset the photoconductor counter (see the instruction sheet that shipped
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    Troubleshooting General problems Problem printer driver xerographic paper for laser printers. • If toner cartridge. The printer seems to print This is normal. The printer sometimes prints at a slightly slower speed when feeding print slower when using the media from the manual feeder. manual
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    information in the User's Guide. If you installed the Lexmark Status Messenger with your printer software, the utility automatically problem. However, before turning this mode on, you should try the possible solutions offered in Troubleshooting (see The paper is curled once it exits the printer
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    before fusing to the paper. • The toner cartridge is defective. • If paper is stiff, try feeding from another tray or the manual feeder. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. 87
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    weight for the print media being used. • Replace the fuser*. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local
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    density ABCDE ABCDE ABCDE Ghost Images Print quality problems Cause The toner cartridge is defective. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is set incorrectly. • Toner level is low in the toner cartridge. • Make sure the Form Type setting is correct
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    problems Symptom Cause Solution Solid black pages Print media curls badly once it prints and exits to the output bin • The toner cartridge is defective. • The printer requires servicing , such as a xerographic paper for laser printers. • If possible, try printing in a less humid environment. 90
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    printhead lens Some print quality problems can be solved by cleaning the printhead lens. 1 Turn the printer off. 2 Press the button on the left side of the printer to release and lower the front door. 3 Remove the print cartridge assembly by pulling on the toner cartridge handle. Note: Do not press
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    may result in damage to the printhead lens. 6 Install the print cartridge assembly into the printer by aligning the arrows on the guides of the print cartridge assembly with the arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go. 7 Close the front
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    energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Industry Canada compliance
  • Lexmark 250dn | User's Guide - Page 94
    been signed by the Director of Manufacturing and Technic al Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class regulating device (such as a voltage stabilizer or UPS device) to the printer power supply. Your warranty may not cover damages caused by power surges.
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    Notices Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. 1-meter average sound pressure, dBA Printing 52 Idling inaudible Quiet Mode 49 Sleep / Power Saver Mode inaudible Product energy consumption The
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    770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Statement of Limited Warranty for Lexmark E250d and E250dn Lexmark International, Inc
  • Lexmark 250dn | User's Guide - Page 97
    attachments • Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance • Unsuitable physical or operating environment • Maintenance by anyone other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its
  • Lexmark 250dn | User's Guide - Page 98
    Notices This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights Some
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    11 Hex Trace Ready 12 Load manual feeder 16 Load media 15 Not ready 13 Offline 13 Photoconductor kit near full 17 Printer error 20 Programming engine code Replace photoconductor kit 18 Resetting printer 15 Restoring factory defaults 15 secondary error codes 25 Service error 19 Toner low 16, 35, 36
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    light 17 ports parallel 39 USB 38, 40 print cartridge See toner cartridge print media guidelines paper 43 print media specifications characteristics 44 print quality problems 87 Print Quality Test Pages (Utilities menu) 40 Printer Settings Configuration sheet printing 37 printhead lens, cleaning 91
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    exits the tray into the printer 26 PPDS font error 31 Short paper 33 service error lights 19 Setup menu 39 storing paper 47 supplies 47, 77 supplies conserving 77 ordering 76 recycling 84 storing 47, 77 system board accessing 69 T test page 74 toner cartridge changing 80 light sequences 79 ordering
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www.lexmark.com
User’s Guide
June 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc. All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
E250d and E250dn