Lexmark CX825 User Guide - Page 139
Print quality is poor, Blank or white s, Dark print
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Troubleshooting 139 Print quality is poor Blank or white pages Action Yes Step 1 a Remove, and then reinstall the imaging unit or imaging kit. Go to step 2. Warning-Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: To avoid damage, do not touch the underside of the imaging unit or imaging kit. b Resend the print job. No The problem is solved. Is the printer still printing blank or white pages? Step 2 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Is the printer still printing blank or white pages? Dark print
Print quality is poor
Blank or white pages
Action
Yes
No
Step 1
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage:
Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage:
To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Is the printer still printing blank or white pages?
Go to step 2.
The problem is
solved.
Step 2
Replace the imaging unit or imaging kit, and then resend the print
job.
Is the printer still printing blank or white pages?
Contact
customer
support
.
The problem is
solved.
Dark print
Troubleshooting
139