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Lexmark E360 User Guide - Page 103

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2 Remove the jam. 3 Insert the optional tray. 4 Press . 251 paper jam A sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may still be visible. If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder. Clearing jams 103

Section	Page
Contents	2
Safety information	5
Learning about the printer	7
Thank you for choosing this printer!	7
Finding information about the printer	7
Selecting a location for the printer	8
Printer configurations	9
Using the standard exit bin and paper stop	12
Additional printer setup	14
Installing internal options	14
Available internal options	14
Accessing the system board to install internal options	14
Installing a memory card	15
Installing a flash memory or firmware card	18
Installing hardware options	19
Installing a 250- or 550-sheet drawer	19
Attaching cables	22
Verifying printer setup	23
Printing a menu settings page	23
Printing a network setup page	23
Setting up the printer software	23
Installing printer software	23
Updating available options in the printer driver	24
Minimizing your printer's environmental impact	26
Saving paper and toner	26
Using recycled paper and other office papers	26
Conserving supplies	26
Saving energy	27
Using Eco-Mode	27
Reducing printer noise	28
Adjusting Power Saver	28
Recycling	29
Recycling Lexmark products	29
Recycling Lexmark packaging	29
Returning Lexmark cartridges for reuse or recycling	30
Loading paper and specialty media	31
Setting the paper size and type	31
Configuring Universal paper settings	31
Loading trays	32
Using the multipurpose feeder	36
Paper tray capacities	41
Linking and unlinking trays	41
Linking trays	41
Unlinking trays	42
Creating a custom name for a paper type	42
Assigning a custom paper type name to a tray	42
Paper and specialty media guidelines	44
Paper guidelines	44
Paper characteristics	44
Unacceptable paper	45
Selecting paper	45
Selecting preprinted forms and letterhead	45
Storing paper	46
Supported paper sizes, types, and weights	46
Paper types and weights supported by the printer	46
Paper sizes supported by the printer	47
Printing	49
Printing a document	49
Printing a document	49
Printing specialty documents	50
Tips on using letterhead	50
Tips on using transparencies	51
Tips on using envelopes	51
Tips on using labels	52
Tips on using card stock	52
Printing information pages	53
Printing a font sample list	53
Printing a directory list	53
Printing the print quality test pages	53
Canceling a print job	54
Canceling a print job from the printer control panel	54
Canceling a print job from the computer	54
Understanding printer menus	56
Menus list	56
Paper menu	57
Default Source menu	57
Size/Type menu	57
Configure MP menu	59
Paper Texture menu	60
Paper Weight menu	61
Paper Loading menu	63
Custom Types menu	64
Universal Setup menu	64
Reports menu	65
Reports menu	65
Network/Ports menu	66
Network menu	66
USB menu	67
Parallel menu	69
Settings menu	71
General Settings menu	71
Setup menu	73
Finishing menu	74
Quality menu	76
Utilities menu	77
PostScript menu	78
PCL Emul menu	79
Maintaining the printer	82
Cleaning the exterior of the printer	82
Storing supplies	82
Checking the status of supplies from a network computer	82
Ordering supplies	83
Ordering toner cartridges	83
Ordering a photoconductor kit	84
Replacing supplies	84
Replacing the toner cartridge	84
Replacing the photoconductor kit	85
Moving the printer	88
Before moving the printer	88
Moving the printer to another location	88
Shipping the printer	88
Administrative support	89
Finding advanced networking and administrator information	89
Using the Embedded Web Server	89
Checking the virtual display	89
Checking the device status	89
Viewing reports	90
Setting up e-mail alerts	90
Configuring supply notifications	90
Copying printer settings to other printers	91
Restoring the factory default settings	91
Clearing jams	92
Avoiding jams	92
Identifying jams in the paper path	93
Understanding jam messages and locations	93
200 paper jam	95
201 paper jam	97
202 paper jam	98
231 paper jam	99
233 paper jam	101
234 paper jam	101
235 paper jam	102
24x paper jam	102
251 paper jam	103
Troubleshooting	105
Understanding printer messages	105
Close door	105
Load <input src> with <custom type name>	105
Load <input src> with <custom string>	105
Load <input src> with <size>	105
Load <input src> with <type> <size>	105
Load manual feeder with <type> <size>	105
Load manual feeder with <custom type name>	106
Load manual feeder with <custom string>	106
Load manual feeder with <size>	106
Remove paper from standard output bin	106
30.yy Invalid refill, change cartridge	106
31.yy Replace defective or missing cartridge	106
32.yy Cartridge part number unsupported by device	106
32.yy Replace unsupported cartridge	107
34 Short paper	107
35 Insufficient memory to support Resource Save feature	107
37 Insufficient memory for Flash Memory Defragment operation	107
37 Insufficient memory to collate job	107
38 Memory full	107
39 Complex page, some data may not have printed	108
51 Defective flash detected	108
52 Not enough free space in flash memory for resources	108
53 Unformatted flash detected	108
54 Standard network software error	108
56 Standard USB port disabled	108
56 Standard parallel port disabled	109
58 Too many flash options installed	109
58 Too many trays attached	109
59 Incompatible tray <x>	109
84 PC Kit life warning	109
84 Replace PC Kit	110
88 Cartridge is low	110
88 Replace toner	110
Solving basic printer problems	110
Printer control panel display is blank or displays only diamonds	110
Solving printing problems	111
Jobs do not print	111
Make sure the printer is ready to print	111
Check to see if the standard exit bin is full	111
Check to see if the tray is empty	111
Make sure the correct printer software is installed	111
Make sure the printer is connected to the network	111
Make sure you are using a recommended USB, parallel, or Ethernet cable	111
Make sure printer cables are securely connected	111
Job takes longer than expected to print	111
Reduce the complexity of the print job	111
Change the Page Protect setting to Off	112
Job prints from the wrong tray or on the wrong paper	112
Check the Paper Type setting	112
Incorrect characters print	112
Tray linking does not work	112
Load the same size and type of paper in each tray	112
Make sure the Paper Size and Paper Type settings are the same for each tray	112
Large jobs do not collate	112
Make sure Collate is set to On	112
Reduce the complexity of the print job	113
Make sure the printer has enough memory	113
Unexpected page breaks occur	113
Solving option problems	113
Option does not operate correctly or quits after it is installed	113
Reset the printer	113
Check to see if the option is connected to the printer	113
Make sure the option is installed	113
Make sure the option is selected	113
Drawers	114
Make sure the paper is loaded correctly	114
Reset the printer	114
Flash memory card	114
Memory card	114
Solving paper feed problems	114
Paper frequently jams	114
Check the paper	114
Make sure there is not too much paper in the tray or feeder	114
Check the guides	114
The paper absorbed moisture due to high humidity	115
Paper jam message remains after jam is cleared	115
Page that jammed does not reprint after you clear the jam	115
Solving print quality problems	116
Isolating print quality problems	116
Blank pages	117
Characters have jagged or uneven edges	117
Clipped images	117
Check the guides	117
Check the Paper Size setting	117
Gray background	118
Ghost images	118
The photoconductor kit is defective	118
Check the Paper Type setting	118
Incorrect margins	119
Check the guides	119
Check the Paper Size setting	119
Check the Page size setting	119
Paper curl	119
Check the Paper Type setting	119
The paper has absorbed moisture due to high humidity	119
Print is too dark	120
Check the darkness, brightness, and contrast settings	120
The paper has absorbed moisture due to high humidity	120
Check the paper	120
Check the Paper Type setting	120
The toner cartridge may be defective	120
Print is too light	121
Check the darkness, brightness, and contrast settings	121
The paper has absorbed moisture due to high humidity	121
Check the paper	121
Check the Paper Type setting	121
The toner is low	121
The toner cartridge may be defective	121
Skewed print	122
Check the paper guides	122
Check the paper	122
Toner fog or background shading appears on the page	122
The toner cartridge may be defective	122
There is toner in the paper path	122
Toner rubs off	122
Check the Paper Type setting	122
Check the Paper Texture setting	122
Toner specks	123
The toner cartridge may be defective	123
There is toner in the paper path	123
Transparency print quality is poor	123
Check the transparencies	123
Check the Paper Type setting	123
Streaked horizontal lines	123
The toner may smear when paper is fed from a specific source	123
The toner cartridge may be defective	124
Make sure the paper path is clear	124
There may be excess toner in the paper path	124
Streaked vertical lines	124
The toner may smear when paper is fed from a specific source	124
The toner cartridge is defective	124
Make sure the paper path is clear	124
There may be excess toner in the paper path	124
Solid black or white streaks appear on transparencies or paper	125
Make sure the fill pattern is correct	125
Check the paper type	125
Make sure the toner is distributed evenly in the toner cartridge	125
The toner cartridge may be defective or low on toner	125
Embedded Web Server does not open	125
Check the network connections	125
Check the network settings	125
Contacting Customer Support	126
Notices	127
Product information	127
Edition notice	127
UNITED STATES GOVERNMENT RIGHTS	128
Trademarks	128
Federal Communications Commission (FCC) compliance information statement	128
Modular component notice	129
Noise emission levels	129
Waste from Electrical and Electronic Equipment (WEEE) directive	129
Static sensitivity notice	129
ENERGY STAR	130
Mercury statement	130
Temperature information	130
Laser notice	130
Laser advisory label	131
Power consumption	131
Product power consumption	131
Power Saver	131
Off mode	132
Total energy usage	132
Regulatory notices for wireless products	132
Exposure to radio frequency radiation	132
Industry Canada (Canada)	132
Notice to users in the European Union	133
Statement of Limited Warranty	135
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT	137
ADOBE SYSTEMS INCORPORATED NOTICE	140